2017 Ford Focus Fuel System

The contact's wife owns a 2017 Ford Focus. The contact stated that soon after refueling the vehicle, the vehicle shut off without warning. The contact stated that his wife would depress the accelerator pedal to prevent the vehicle from inadvertently stalling. The contact stated that initially, no warning lights had appeared on the instrument panel; however, recently the check engine warning light had illuminated. The vehicle was initially taken to the dealer however, the mechanic found no failure with the vehicle. The contact then took the vehicle to an independent mechanic where a diagnostic test showed that the vehicle had a defective PCV valve. The vehicle was taken back to the dealer where the mechanic informed him that he was familiar with the failure; however, he was provided an estimate for a diagnostic fee. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, the vehicle experienced rough idling and then stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then taken to the dealer, and the dealer informed the contact that the recall repair had previously been performed. The vehicle was not repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

My 2017 Ford focus, after fill up the gas tank had difficulty to start on. . I went to the dealer about this issue because the check engine light has pop up, and had the issue each time when fill up the tank. They has told me that the issue was with the CANISTER PURGE VALVE, and will need replace it. I did and pay almost $400. I found in internet the below link that show: FORD MOTOR COMPANY ISSUES RECALL IN NORTH AMERICA FOR SELECT 2012-18 FORD FOCUS VEHICLES FOR MALFUNCTIONING CANISTER PURGE VALVE. https://media.ford.com/content/fordmedia/fna/us/en/news/2018/10/25/ford-motor-company-issues-recall-in-north-america-for-select-201.html For me is to much casual that my car in the same range of the year have the issue with the same part reported. Dealer has told me that my car do not have any recall but i think Cars like mine, have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and driving 40 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the contact stated that the failure had been reoccurring after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that fuel tank vacuum system had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that her vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 96,000.

The contact owns a 2017 Ford Focus ST. The contact stated that when he proceeded to start his vehicle, the vehicle would not start. The contact stated that he then had his vehicle towed to an independent mechanic who was able to start his vehicle by placing air in the fuel tank. The contact stated that once the vehicle started, there was a huge amount of black smoke. The contact stated that he was advised by the mechanic that he had a deforming fuel tank that was causing the failure. The contact stated that no warning lights had illuminated the vehicle at the time. The contact stated that he was able to drive his vehicle back to his residence, however, when he attempted to restart the vehicle, it would not start. The contact stated that he then contacted both the dealer and manufacturer who advised him that there was a recall, however, his vehicle was not a part of the recall NHTSA campaign 19V515000 (Fuel System, Gasoline). The failure mileage was 83,000.

The contact owns a 2017 Ford Focus. The contact stated that while driving the vehicle off the lot, the engine fault and the service engine warning light illuminated on the instrument panel. Additionally, after refueling, the vehicle would inadvertently stall. The vehicle was taken to the local dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact stated that an unknown software update was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the RPM gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer informed the contact that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start immediately. The vehicle would start after several attempts but would shudder and then turn off independently. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle jerked and decelerated independently. The check engine warning light was illuminated. The contact was able to continue driving; however, the failure recurred after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank was collapsing internally due to a stuck canister purge valve failure. The independent mechanic also informed the contact that each time she had refueled the vehicle, air was being pushed into the fueling system. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) due to the manufactured date of the vehicle. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated that while driving uphill, the RPM increased, and the vehicle independently accelerated. Additionally, while driving the vehicle stalled. The vehicle failed to accelerate above 5 MPH. The check engine warning light illuminated. The contact changed the fuel however, the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact informed the insurance company about the failure she experienced. The contact stated that the failure was like NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was 45,475.

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the engine had experienced rough idling and stalling. On several occasions, the vehicle would not immediately restart. The vehicle was taken to an independent mechanic and a local dealer who both diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle was included in the NHTSA campaign number 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Once, my Ford Focus stalled while driving at about 35 mph. Good thing I was in a neighborhood. It could of been worse. I know it wasn’t the battery because I had just replaced it. Also at a later time after refueling it didn’t want to restart. Then the check engine light turned on. Code read P1450. I took it to the dealership and they said the purge valve needed to be replaced. I did some homework and read that Ford, in 2018 issued a recall for approximately 1.5 million select 2012-18 Ford Focus vehicles equipped with 2.0-liter GDI and 2.0-liter GTDI engines for a malfunctioning canister purge valve. However, my Ford Focus didn’t have that recall.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated. After refueling, the vehicle would not start until after several attempts, with the contact depressing on the accelerator pedal to start the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KORF MOTORS FORD (520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE PCV NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FUEL TANK SHOWED NO MAJOR DEFECTS AND THAT THE DEALER WAS NOT OBLIGATED TO CHANGE THE FUEL TANK AND THE FUEL DELIVERY MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT CONSUMER STATED NO PARTS WERE REPLACED AND FORD WOULD NOT HONOR THE RECALL.*JB

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) AT SHOTTENKIRK FORD JASPER (868 GA-515, JASPER, GA 30143), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE VEHICLE SHUDDERED WHEN ATTEMPTING TO DRIVE. THE VEHICLE RESTARTED AFTER THE FOURTH ATTEMPT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,120.