2017 Ford Focus FUEL/PROPULSION SYSTEM

FAILED REPAIRS FOR RECALLS ON THE CAR. CODES SHOWING IN MY CAR ARE RELATED TO THE 02 SENSOR AND CANISTER PURGE VALVE. FORD HAS SERVICED MY VEHICLE BEFORE. HOWEVER, FOR THE 02 SENSOR ONLY A SOFTWARE UPDATE WAS DONE. THE CANISTRR PURGE VALVE WAS FIXED BEFORE I OWNED THE CAR BUT POTENTIALLY BOTH REPAIRS HAVE DAILED. IVE CONTACTED TWO DIFFERSNT DEALERSHIPS AND FORD CUSTOMER SERVICE. THEYVE ALL REFUSED TO DO THE WORK. IVE HAD TO DRIVE MY CAR AS MINIMALLY AS POSSIBLE.

THERE IS CURRENTLY A RECALL ON 2017 FORD FOCUS VEHICLES FOR AN ISSUE WITH THE CANISTER PURGE VALVE, WHICH CAUSES STALLING WHILE DRIVING AND SIGNIFICANT SAFETY CONCERNS. MY 2017 FORD FOCUS HAS THIS EXACT ISSUE. HOWEVER, WHEN I ATTEMPTED TO SCHEDULE A RECALL SERVICE REPAIR AT MY LOCAL DEALERSHIP, THEY STATED IT WOULD NOT BE COVERED DESPITE THE RECALL AND THAT I WOULD HAVE TO PAY OUT OF POCKET. SO FAR, I HAVE BEEN VERY LUCKY THAT MINE HAS ONLY STALLED WHILE ATTEMPTING TO START IT AND WHILE DRIVING ON CITY ROADS NEAR MY HOME, RATHER THAN WHILE I WAS ON THE HIGHWAY. I WAS ABLE TO DETERMINE THE PROBLEM BEFORE I ENDED UP IN A VERY DANGEROUS POSITION. I HAD BEEN HAVING INTERMITTENT ISSUES FOR SEVERAL WEEKS BEFORE I WAS ABLE TO FIGURE OUT WHAT THE ISSUE WAS. HOWEVER, BECAUSE THEY REFUSE TO REPAIR IT, MY VEHICLE IS STILL UNSAFE UNTIL I CAN GET IT REPAIRED MYSELF.

2-9-2020 RECEIVED NHTSA TRACKING# 11308051 I HAVE NOT HEARD BACK ON THE MATTER, FORD RECALL 18S32 CAR WAS "ONLY RE-PROGRAMMED" 12/2018 PARTS WERE NOT AVAILABLE AT THAT TIME, FORD NEVER SENT A LETTER STATING PARTS WERE AVAILABLE THE FAULTY PURGE VALVE WAS NOT REPLACED CAUSING THE CAR STILL TO CONTINUE HAVING ISSUES 11/21/19 RECEIVED EMAIL STATING "IF YOUR VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL FOR WHICH YOU HAVE RECEIVED THE REMEDY FOR BUT YOU ARE EXPERIENCING A FAILURE WITH YOUR VEHICLE THAT RELATES TO THE PREVIOUS RECALL, YOU MAY FILE A COMPLAINT REGARDING YOUR FAILURE AND REFERENCING THE RECALL. IF YOU ARE INTERESTED IN FILING A COMPLAINT YOU MAY CALL OUR HOTLINE AT 1-888-327-4236 AND A CUSTOMER SERVICE REPRESENTATIVE WILL BE HAPPY TO ASSIST YOU" FORD HAS ACKNOWLEDGED THEY CAN NOT DO ANYTHING "SINCE THE CAR SHOWS IT WAS REPAIRED UNDER THE VIN#" (RE-PROGRAM ONLY)THE STUCK PURGE VALVE AND PLASTIC GAS TANK WHICH NOW HAS BEEN DEFORMED DUE TO THE STUCK PURGE VALVE IS THE ONLY AND PROPER WAY TO FIX FORDS DEFECTIVE ENGINEERING ISSUE. FORD NEEDS TO STEP UP AND REPAIR THE CAR PROPERLY UNDER WARRANTY, NOT WALK AWAY WITH A SO CALLED FIX BY RE-PROGRAMMING THE CAR. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR HAS HAD MULTIPLE FUEL MALFUNCTIONS. THE FIRST ONE WAS THE PURGE VALVE WHICH I REPLACED. NOW THE CAR IS THROWING A CODE FOR A FUEL RAIL LOW PRESSURE AND STALLS OUT IN THE MIDDLE OF DRIVING EVEN WHEN I'M ON THE INTERSTATE. THIS IS VERY DANGEROUS AND I'VE NOTICED FORD HAS THE RECALL LISTED ON OTHER MODELS OF THE SAME YEAR BUT NOT MINE.

II TOOK MY CAR IN TO THE DEALERSHIP WHEN I RECEIVED MY RECALL ON MY VEHICLE. I WAS THEN TOLD BY THE SERVICE MANAGER THAT THEY COULD NOT FIX IT DUE TO THE FACT THAT THE RECALL PART HAS NOT START TO GO OUT YET .SO NOW THE CAR RECALL PROBLEM IS CAUSING PROBLEMS NOW. SO I TOOK IT BACK TO DEALERSHIP AND WAS TOLD THEY WAS NOT GOING FIX IT BECAUSE THE RECALL HAD EXPIRED NOW. MIND YOU THIS IS MY ONLY TRANSPORTATION AND I AM A SINGLE MOTHER WITH A PRECIOUS 5YR. DAUGHTER THAT I HAVE TRANSPORT IN THIS CAR. SO CAN YOU PLEASE HELP ME WITH MY CAR I DO NOT WANT TO BROKE DOWN ON THE DANGEROUS HIGHWAYS AND ROADWAY WITH MY FAMILY IN THIS CAR. HELP HELP HELP PLEASE AND THANK YOU!!!!!! I WAS AT THE GAS STATION GETTING GAS AND THE CAR CUT OFF. AND THE RECALL HAS SOMETHING TO DO WITH THE FUEL TANK DEFORMATION. I SPOKE TO THE SERVICE MANAGER, HIS MANAGER AND THE GM MANAGER AT FORD. THEY TOLD IT WAS NOTHING THEY COULD DO. AND I TO FIX IT MY SELF.

VACUUM LINE W/SENSOR IS NOT LETTING GAS GET TO THE MOTOR PROPERLY CAUSING IT TO CUT OFF OR REV INTENSELY. RECALL WAS DONE WITH OUT ANY REPLACEMENT OF NEW PARTS.

IT WOULDN'T CRANK ONLY AFTER GETTING GAS.AMD GOT WORSE THEN STRATED BOGGING DOWN WHEN STOPPED.I NOTICE HAD TO OPEN RECALLS AND OPEN LAW SUIT BEC FORD PUT OUT KNOWING THIS ISSUE AND SO IT HAD 2ND RECALL.SO FORD WAS SUPPOSE TO FIX ISSUE AND ANYTHING AFFECTED BY IT.AND I TOOK TO FORD DEALER N BHAM,AL AND THEY WHERE FULL OF IT AND DIDN'T DO ANYTHING BUT OUT PURGE VALVE AND THE MIN I LEFT IT GOT LOT WORSE AFTER THEY WHERE SUPPOSE FIX IT.AND SAID IT READ CODE THAT EFFECTED MY CADALIC CONVERTER.AND REFUSE TO FIX IT SO I MADE CASE WITH FORD AND WAS ON PHONE 4 HOURS AND FORD KEPT HAMG8ND UO ON ME FOR 4 HOURS AND I HAD GIVE THEM A TON OF SOME INFO EVEY TIME AM SO UPSET NOW CAR WOULDN'T START AS WELL IN FORD'S PARKING LOT AND ALMOST GOT HIT TRYJ G LEAVE THREE AND NEVER HAD THOSE ISSUES TILL THEY GOT AHOLD OF IT.AM.FURIOUS.AND THEY SAID THEY KEEP IT OVER NIGHT FIX IT THEN DIDN'T AND CALLED N 25 MIN ALL SUDDEN AND SAID ILTHE PURGE VALVE CODE CLEARED NOT THAT ANY MORE IT'S TRASH.ISSION AND I HAD NO SINGHS OF THAT AND IT BE OVER 2300 IAM SO MAD AND DIDN'T READ THAT ON THE DIAGNOSTIC TEST BEFORE I COMPLAINED THEM TO FIX IT.NOW.I CAN'T DRIVE I NEED IT FIX ASASP AM WOMAN ALONE AND GOT TAKE CARE MY MOM IOF LUPAS ANDCANCER. I WANT MONEY BACK R FIXED NOW.HELP

RECALL 19S22 NEEDS TO BE EXTENDED FOR 2017 FORD FOCUS WITH A BUILD DATE EXTENDED FROM APRIL 2017 TO AT LEAST OCTOBER 2017. MINE IS EXPERIENCING THE EXACT SYMPTOMS OF THIS RECALL AND IS NOT INCLUDED. THIS IS FOR THE FUEL TANK DEFORMATION RECALL FOR A STUCK CANISTER PURGE VALVE. CAR STALLS AFTER REFUELING WITH CODES P0456 AND P1450

WHILE BACKING UP OUT OF PARKING SPOT THE CAR STALLED. ADDITIONALLY AT TIMES WHEN BACKING UP THE CAR, IT REPORTS LOW GAS OR INCORRECT GAS AMOUNT. THIS ALIGNS WITH A KNOWN RECALL OF 18S32 FROM THE SAME DATE RANGE AND MANUFACTURING PLANT AS MY CAR BUT MY VIN IS NOT LISTED IN THIS RECALL.

TOOK MY CAR IN FOR SUDDENLY DROPPING RPMS, IT CAN DO THIS AT ANYTIME. THEY REPORTED IT IS THE CANISTER PURGE VALVE.

CANISTER PURGE VALVE IS NOT CLOSING CAUSING CHECK ENGINE LIGHT AND CODE P1450

AFTER I HAVE PUT GAS IN MY CAR AND TRY TO TURN IT BACK ON I HAVE TROUBLE TRYING TO TURN IT BACK ON. IT DOESN'T WANT TO CRANK BACK UP. IF I LEAVE IT RUNNING WHILE I AM GETTING GAS, IT REVS UP, THEN SHAKES LIKE IT WILL SHUT OFF. WHEN I LEAVE THE GAS STATION MY CAR FEELS LIKE IT IS STALLING AND MIGHT SHUT OFF WHILE I AM DRIVING.

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A SAFETY RECALL 18S32/NHTSA RECALL 18V-735 IN DECEMBER 2018.I HAVE NOT HEARD ON WHAT TO DO OR WHEN TO TAKE THE CAR TO THE DEALER. WHAT SHOULD I DO?

MY CAR HAS A RECALL FROM OCT, 22ND, 2018. THE NHTSA RECALL NUMBER IS 18V735. TILL APR 12TH, 2019, THE REMEDY PROGRAM IS STILL UNAVAILABLE. I WAS CURIOUS IF IT IS NORMAL? DO I JUST WAIT AND THE MANUFACTURER WILL INFORM OWNERS WHEN IT IS AVAILABLE? THANKS!

DRIVING DOWN HIGHWAY WHEN OUT OF NO WHERE ENGINE LIGHT CAME ON AND CAR SHUT DOWN , AND WOULD NOT RESTART. WAS ABLE TO PULL TO THE SIDE OF ROAD. AFTER 15 MINUTES CAR RESTARTED. TOOK IT TO GET DIAGNOSTIC CHECK. CAME UP REPLACE EVAPORATIVE EMISSIONS PURGE CONTROL VALVE.

THE CAR STARTS FINE AND WITH NO INDICATOR LIGHTS JUST STALLS OUT OR WILL BARELY DRIVE AS IF THERE IS NO GAS IN THE CAR. IT DOESN'T SEEM TO RECOGNIZE THAT YOU'RE PUTTING YOUR FOOT ON THE GAS

HELLO, I HAVE A 2017 FORD FOCUS. I HAD TOOK MY CAR TO A AUTO SHOP BECAUSE I STARTED TO SMELL GAS AND MY CHECK ENGINE LIGHT HAD CAME ON. THE AUTO SHOP TOLD ME THAT THERE IS A LEAK SOME WERE AND ITS GOING TO COST ME $430 JUST TO DROP THE TANK TO SEE WERE THE LEAK IS COMING FROM BUT THEN TOLD ME THERE WAS A NEW RECALL FOR THE SAME YEAR MAKE AND MODEL FOR A FUEL TANK DEFECT. SO I TOOK MY CAR TO THE CLOSEST FORD DEALER AND THEY TELL ME THAT THE RECALL NOT FOR THIS VIN #. I'M NOT SURE IF MY VIN # WAS OVER LOOKED BECAUSE IT'S HAVING THE SAME ISSUES AS THE OTHER CARS.

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 929-5606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. THE CONTACT STATED THAT THE DEALER DID NOT REPLACE, BUT UPDATED THE CPV SYSTEM. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, THE VEHICLE SHUDDERED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT EXPERIENCED THE FAILURE MULTIPLE TIMES AFTER THE DEALER UPDATED THE CPV SYSTEM. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 59,727.

TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE FUEL GAUGE BECAME INOPERABLE. AS A RESULT, THE VEHICLE RAN OUT OF FUEL ON SEVERAL OCCASIONS AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED BOWDITCH FORD (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) AND WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE CONTACT ADDED FUEL TO THE VEHICLE, IT WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED MULTIPLE TIMES WHILE DRIVING 35 MPH. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO GET THE VEHICLE BACK RUNNING PROPERLY. THE VEHICLE WAS TAKEN TO STUTEVILLE FORD (1637 S MISSISSIPPI AVE, ATOKA, OK 74525, (580) 889-3349) AND THE CONTACT WAS INFORMED THAT THE EVAP CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 145,000. *BF *TP

HAD A RECALL FOR A FUEL TANK ISSUE. THE FORD DEALERSHIP PERFORMED AND INSPECTION AND IT PASSED. NOTHING ELSE WAS DONE. NOW, I AM HAVING THE ISSUES WITH MY FUEL TANK AS NOTED IN THE RECALL, HOWEVER, BECAUSE THE INSPECTION PASSED, THE RECALL WAS CANCELLED AND FORD WILL NOT FIX THE ISSUE HAS THEY NOTED IT ORIGINALLY. I HAD NO ISSUES WITH THE FUEL TANK UNTIL AFTER IT WAS INSPECTED BUT NOW FORD REFUSES TO FIX THE ISSUE THEY KNOW MY CAR HAS

THE ENGINE TENDS TO STALL AT TIMES, HAVE TO PUMP THE GAS PEDAL TO KEEP IT RUNNING. CAR IN MOTION. HAS HAPPENED MANY TIMES FOR ALMOST THE TIME WE BOUGHT IT.

BETWEEN 10 AND 15 MPH, THE CAR WILL STUTTER, ACTING LIKE IT WANTS TO STALL. ADDITIONALLY, IT WOULD NOT IMMEDIATELY START ONE MORNING, ACTING LIKE IT WASN'T GETTING FUEL.

MY CAR IS REVING UP BY ITSELF AND THROTTLE IS STICKING MY CAR IS IN DEALERSHIP CURRENTLY FOR 4TH TIME AND THEY CAN'T TELL ME WHAT IS WRONG WITH IT. IT HAPPENS RANDOMLY WHEN I AM STOPPED OR GOING. THE CAR IS NOT SAFE TO DRIVE AND I ALMOST WRECKED IT LAST WEEK AFTER THE 3RD TIME I PICKED IT UP FRO. DEALERSHIP