2007 Ford Fusion Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TAKATA RECALL - NOTIFIED IN JUN OF 2016 OF RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS ARRIVED. REACHED OUT TO LOCAL FORD DEALER IN CHARLOTTE, NC AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS ARRIVED. MOVED TO ALABAMA IN JULY, 2017. REACHED OUT TO LOCAL FORD DEALER AND CONTINUE TO BE TOLD THAT PARTS FOR THE AIRBAG RECALL HAVE NOT BEEN PROVIDED BY THE MANUFACTURER. WILL THE AIRBAGS GET REPLACED? WHAT RISK IS THERE TO CONTINUE TO USE THE VEHICLE?
TAKATA RECALL - PASSENGER AIRBAG IS CAUSING A RUPTURE IN DASHBOARD AND AIRBAG INDICATOR LIGHT IS ALWAYS ON
TAKATA RECALL. THIS CAR WAS RECALLED ON JULY 2016 AND FORD HAS NOT FIXED THE PROBLEM. I HAVE OPENED A COMPLAINT WITH FORD, CASE NUMBER CAS13704183. FORD STATES THAT THEY DO NOT HAVE A SOLUTION TO THE PROBLEM.
TAKATA RECALL - RCVD RECALL JULY 2016 AND STILL HAVEN'T HAD CAR REPAIRED. DUE TO PASSENGER "AIR BAG" LIGHT ON AND "PARTS NOT AVAILABLE" (ACCORDING TO FORD MOTOR CO. & FORD DEALERS), UNABLE TO FIX SO DMV WON'T ALLOW MY TEENS TO TAKE DRIVER'S TEST NOR CAN CAR HAVE FUTURE SMOG TESTS FOR VEHICLE REGISTRATION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE REMEDY WAS NOT AVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/17*LJ *CN
TAKATA RECALL
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTO CITY AT (972) 223-8050 (940 NORTH I-35 EAST, LANCASTER, TX 75146 (214) 646-8803) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT A CRACK FORMED ON TOP OF THE DASHBOARD OVER THE FRONT PASSENGER SIDE AIR BAG COVER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAST TENNESSEE FORD, 2712 N MAIN ST, CROSSVILLE, TN 38555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 931-484-5135 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. SO THE RECALL WAS JANUARY 2017, 11 MONTHS AGO. TAKATA FILED CHAPTER 11 IN US AND BANKRUPTCY IN JAPAN. SO FOR 11 MONTHS AND COUNTING I AM STILL DRIVING A FORD WITH A PONTENTIAL KILLER AIRBAG. THE DEALERS KEEP SAYING IT WILL BE ANOTHER MONTH AND YET NO END IS IN SITE. HOW CAN FORD CONTINUE TO IGNORE THE SAFETY OF TENS OF THOUSANDS OF US CITIZENS DRIVING THIER CARS UNDER AN ACTIVE RECALL FOR OVER 11 MONTHS AND NOT HAVE A SOLUTION AND FIX IN PLACE? THEY HAVE NOT ADRESSED THIS IN A TIMELY MANNER BY ANY STREATCH OF THE IMAGINATION AND CONTINUE TO LEAVE PEOPLE AT RISK. IF THEY HAVE NO FIX IN PLACE BY DECEMBER 31, 2017 THEN FORCE FORD TO BY BACK ALL THE DEFECTIVE CARS THAY HAVE PLACED ON THE ROAD.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VANCOUVER FORD (6801 NE 40TH ST, VANCOUVER, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FRONT PASSENGER SIDE DASHBOARD BUCKLED WHERE AIRBAG IS. UPDATED 8/14/18*JB
TAKATA RECALL: I'VE RECEIVED 2 LETTERS FROM FORD OVER THE LAST YEAR AND A HALF SAYING THERE IS A RECALL FOR MY AIRBAGS. I'VE CALLED MY LOCAL DEALERSHIP AND THEY HAVE NO SUPPLIES YET FOR PUTTING NEW AIRBAGS IN. THEY TOLD ME TO CONTACT FORD, BUT THEN I RECEIVED A SETTLEMENT NOTICE FOR TEKATA AIRBAGS. I CONCLUDED THAT THESE ARE THE AIRBAGS IN MY CAR. I WENT TO THE WEBSITE WWW.AIRBAGRECALL.COM TO GET MY NEW AIRBAGS, BUT ALL IT GAVE ME WAS THE PHONE NUMBER TO THE DEALERSHIP, WHICH I'VE ALREADY CALLED AND THEY DON'T HAVE ANY. I WANT THIS RESOLVED AND I'M GETTING THE RUN AROUND.
TAKATA RECALL - I CALLED MY LOCAL FORD DEALER (VANCOUVER FORD, VANCOUVER WASHINGTON) TO ARRANGE TO HAVE MY AIRBAGS RECALLED. THEY SAID THAT THEY CAN'T DO IT AT THIS TIME, AS THEY DON'T HAVE ANY AIR BAGS FOR THE REPLACEMENTS, BUT THAT THEY WOULD BE IN CONTACT WITH ME. THEY GAVE ME NO IDEA OF TIMELINE, ETC.
CALLED THE FORD DEALER SEVERAL TIMES ABOUT THE RECALL OF THE PASSENGER FRONTAL AIRBAG INFLATOR (TAKATA RECALL) AND THEY CLAIM THEY DON'T HAVE REPLACEMENT.
TAKATA RECALL. I HAVE BEEN TO BOB MAXEY FORD DEALERSHIP 2798 E GRAND RIVER HOWELL, MI 48843, PH# 517.545-5700 ON THREE OCCASIONS. THE LAST DATE, 11-17-17, THE PRESIDENT, MICHAEL MAXEY FOLLOWED UP WITH HIS DEALERSHIP PARTS REP TO SEE IF THEY COULD GET A PASSENGER AIRBAG. HIS MESSAGE STATES THAT THERE ARE NO AVAILABLE FORD AIRBAGS IN MI OR ANY OTHER STATE AVAILABLE. WE HAVE BEEN TRYING TO REPLACE THIS AIRBAG SINCE RECEIVING THE SAFETY RECALL LETTER IN JULY OF 2016. CAN YOU HELP?
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE BEEN INFORMED THAT MY FORD FUSION IS UNDER RECALL REPAIR FOR THE AIRBAGS. I CANNOT GET THEM REPAIRED BECAUSE THERE ARE NO PARTS AVAILABLE.
TAKATA RECALL - DESPITE THIS RECALL HAVING BEEN ISSUED IN JUNE 1, 2016, FORD DOES NOT YET HAVE A FIX FOR IT. OWNERS ARE BEING INSTRUCTED BY TAKATA TO CONTACT A FORD DEALERSHIP FOR REPLACEMENT. THE DEALERS THEN SAY FORD DOES NOT HAVE A REPLACEMENT.
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE OVER A YEAR AGO FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT INQUIRED ABOUT FILING A COMPLAINT AGAINST THE MANUFACTURER FOR STILL NOT HAVING THE PARTS AVAILABLE TO REMEDY THE VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL - DESPITE THE RECALL HAVING BEEN ISSUED JUNE 1, 2016 - FORD HAS YET TO MAKE A REPLACEMENT AVAILABLE FOR THE DEFECTIVE COMPONENT. I HAVE TWO OF THESE CARS DRIVEN BY MY DAUGHTERS. TAKATA TELLS CUSTOMERS TO CONTACT FORD DEALERSHIPS, FORD DEALERSHIPS TELL CUSTOMERS THAT THERE IS NO FIX FOR THIS???? PLEASE EXPLAIN THE LACK OF ACTION BY FORD
TAKATA RECALL TAKING TWO LONG. RECALL WAS 06/2016. STILL HAVE NOT BEEN REPLACED AS OF 11/18/2017. THIS IS MY ELDERLY MOTHERS CAR AND EVERY TIME SHE CHECKS WILL THE FORD DEALER IN ROYSTON GA. THEY ACT LIKE SMARTY PANTS AND ASK HER "DID YOU GET A LETTER AND WHAT DID IT SAY?" HER REPLY IS THAT THE LETTER SAID THEY WOULD CONTACT HER WHEN THEY GET THE PARTS. THEY CLAIM THEY HAVE NOT RECEIVED THE PARTS YET. A YEAR AND A HALF WAIT IS TO LONG. WHAT IS UP WITH FORD. MY HONDA AIRBAG WAS TAKEN CARE OF IN 2016.
TAKATA RECALL I RECEIVED A LETTER DATED JULY 2016 FROM MY LOCAL FORD DEALERSHIP (BLOOMINGTON FORD IN BLOOMINGTON, IN), SAYING THAT MY CAR FELL UNDER THE TAKATA AIRBAG RECALL AND THAT THEY WOULD CONTACT ME WHEN THE PARTS WERE AVAILABLE TO FIX IT. IT HAS NOW BEEN NEARLY 18 MONTHS SINCE THAT LETTER WAS SENT, AND I CONTACTED THE DEALERSHIP EARLIER THIS MONTH TO SEE IF MY CAR COULD BE REPAIRED. THEY TOLD ME THEY STILL DID NOT HAVE THE REQUIRED MATERIALS TO COMPLETE THE RECALL REPAIRS. I AM EXTREMELY CONCERNED ABOUT THE LENGTH OF TIME THIS IS TAKING. I AM VERY AWARE THAT MY PASSENGER AIR BAG COULD CAUSE FATAL INJURY, AND AS I'M LOOKING TO SELL THE CAR IN THE NEXT YEAR OR TWO I'M CONCERNED THAT THE PROBLEM WOULDN'T BE CORRECTED BEFORE THAT HAPPENS AND THAT THE NEXT OWNERS MAY UNKNOWINGLY BE DRIVING A CAR WITH A POTENTIALLY FATAL DEFECT. I KNOW I'M NOT THE ONLY ONE WHO IS DEALING WITH MASSIVE DELAYS ON THIS RECALL REPAIR PROCESS, BUT I WAS HOPING THAT THE NHTSA COULD COME UP WITH SOME REMEDY THAT COULD GET MY CAR FIXED FASTER. I'D ALSO LIKE YOU TO CONFIRM THAT THE LOCAL DEALERSHIPS ARE AS OF NOW UNABLE TO FIX MY CAR IN ANY WAY, BECAUSE IT FEELS LIKE SOMETHING COULD BE DONE EVEN IF TAKATA HAS DECIDED TO FILE BANKRUPTCY. THANK YOU.
YAKATA RECALL - DEALERS CANNOT GET REPLACEMENT PARTS
TAKATA RECALL THIS NOTICE WAS PUT OUT IN 2016, IT IS ALMOST THE END OF 2017. I CALLED FORD MOTORS ON 11/17/17 AND THEY DON'T HAVE AN ESTIMATED TIME AS TO WHEN THE DEALERSHIPS WILL BE RECEIVING THE PARTS TO FIX THE AIR BAG PROBLEMS. WHAT'S A REASONABLE TIME FAME? I HOPE THEY'RE NOT WAITING FOR AN ACCIDENT TO HAPPEN FIRST.
TAKATA INFLATORS- THE COVER TO MY PASSENGER SIDE AIR BAG IS WARPED AND PARTIALLY EXPOSING THE AIRBAG. I AM UNABLE TO TRANSPORT ANOTHER PASSENGER FOR FEAR OF IT EXPLODING. IN ADDITION, THE DASHBOARD LIGHT FOR MY DRIVER RIDE AIRBAG WILL NOT TURN OFF.
I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL FOR MY 2007 FORD FUSION IN 03/2017. I CONTACTED FORD'S CUSTOMER SERVICE ON 08/11/2017 AND I WAS ADVISED THAT FORD IS IN THE PROCESS OF FILING A NEW AIRBAG SUPPLIER DUE TO TAKATA'S FILING FOR BANKRUPTCY. IT IS NOW 11/15/2017 AND MY AIRBAG HAS NOT BEEN REPLACED, AND I HAVEN'T HEARD ANY ADDITIONAL INFORMATION FROM FORD. I DO REALIZE THAT TAKATA'S FILING FOR BANKRUPTCY MIGHT HAVE COMPLICATED THE SITUATION. I ALSO REALIZE THAT MY VEHICLE IS NOT THE ONLY ONE AFFECTED BY THIS RECALL; HOWEVER, IT IS A CONCERN FOR ME THAT 8 MONTHS HAVE GONE BY AND THIS SAFETY RECALL HAS NOT BEEN ADDRESSED. I HOPE THAT DELAY DOES NOT RESULT IN ANY INJURY TO MYSELF OR ANYONE ELSE. I FEEL THAT 8 MONTHS OF WAITING IS A LONG TIME, ESPECIALLY FOR A SAFETY RECALL AND THAT THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE.
Trend Over Time
Complaints by year
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Common problems reported
Quick Summary
The 2007 Ford Fusion has 560 Air Bags complaints on file. 19 crashes have been reported. Review the timeline above for detailed owner experiences.