2008 Ford Fusion SERVICE BRAKES, HYDRAULIC

The contact owns a 2008 Ford Fusion. The contact stated that while his girlfriend was driving at undisclosed speeds, the vehicle hydroplaned, and the anti-lock brakes engaged and disengaged. The brake pedal became inoperable. The vehicle was taken to the local dealer, where it was determined that the vehicle had passed testing. The vehicle was repaired, but the failure recurred. While driving the vehicle, the brake pedal was squishy and would depress to the floorboard. The contact stated that the solenoid was stuck open. There were no warning lights illuminated. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 79,259.

The contact owns a 2008 Ford Fusion. The contact stated while driving 50 MPH, the brake pedal was depressed and went to the floorboard. The contact was unsure if a warning light was illuminated. The contact pumped the brake pedal several times, and the brake pedal started operating normally. The vehicle was taken to the dealer for diagnostic test; however, the dealer stated that no failure was found. The manufacturer was contacted but offered no assistance. The failure mileage was 73,000.

The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2008 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and the contact depressed the brake pedal however, the vehicle failed to stop immediately. The contact depressed the brake pedal to the floorboard, and the vehicle came to a complete stop. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 151,000.

The contact owns a 2008 Ford Fusion. The contact stated while driving 20 MPH and driving over a black ice, the contact felt the brake pedal had lost pressure. The contact desperately pushed on the brake pedal for the vehicle to stop. The vehicle was taken the dealer and the contact was informed that the brake fluid was low, and that the hydraulic control unit (HCU) needed to be replaced; but the failure reoccurred. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 128,000.

The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal went down to the floorboard. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. However, upon inspecting the vehicle, the dealer informed the contact that the vehicle had passed inspection and did not need to be repaired under the recall. The dealer then marked the recall as complete. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 200,000.

The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed and went all the way to the floorboard. The contact stated that the brake pedal hesitated to respond, causing a 6-8 feet stopping distance delay. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that she would be contacted once the parts were available. The contact received another recall notification from the manufacturer that the parts were available and she contacted the dealer. The dealer informed the contact that they would need to order the parts. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were available. A case was opened. The failure mileage was unknown. VIN tool confirms parts not available.

The contact's daughter owns a 2008 Ford Fusion. The vehicle had previously been serviced under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard when the Antilock Brake System (ABS) was activated. The vehicle was taken to the dealer. The dealer informed the contact that they had done everything required for the recall repair and could not assist with an Antilock Brake System (ABS) fault code shown in the code reader. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DAYTON FORD INC (4501 RHEA COUNTY HWY, DAYTON, TN 37321, (423)775-1811) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2008 Ford Fusion. The contact stated that while driving approximately 30 mph the brakes failed and the pedal extended to the floor causing the vehicle to crash into a stationary truck. During the crash, the front end was damaged but the airbags did not deploy. No injuries were reported, no police report was taken and the vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was notified that the vehicle was included in the NHTSA campaign number 19v904000(service brakes) and 21v158000(airbags) however, the parts to do the recall repairs were unavailable.The contact indicated that the vehicle had experienced the same failure listed in the recall and the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 169,000.

The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, additional brake pedal travel was needed to stop the vehicle. The contact stated that the ABS warning light was illuminated. The contact received notification for NHTSA campaign number: 19V904000 (Service brakes, Hydraulic). The vehicle was taken to a local dealer to service the recall however, the dealer declined to service the recall without having the contact pay for the HCU pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 60,000.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MCLAUGHLIN MOTORS INC (950 N MAIN ST, SUMTER, SC 29150, (803) 773-1481) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO MCLAUGHLIN MOTORS INC., TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

The contact owns a 2008 Ford Fusion. The contact stated while driving 40 MPH, the brake pedal was depressed but hesitated to respond and went all the way to the floorboard. The stopping distance was extended by 7-feet. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring increasingly while driving. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The vehicle was not repaired. The approximate failure mileage was 86,000. VIN tool confirms parts not available.

The contact owns a 2008 Ford Fusion. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the braking distance was extended. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Control Unit was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the failure occurred. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 220,000. Consumer stated he had recall on brake system and was repaired but lasted only 10 days. Brake fluid was flushed from DOT 3 to DOT4. Mechanic stated vehicle could not be repaired again but hydraulic box was needed. Consumer is still waiting for dealer to get back to him.

The contact owns a 2008 Ford Fusion. The contact stated that while attempting the stop the vehicle, the brake pedal was depressed and extended to the floor and the vehicle would not immediately stop. The contact later received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 40,000. The contact received notice that the part was available however, there was no part at the dealer. Parts distribution disconnect.

TL* THE CONTACT'S WIFE OWNS A 2008 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CROWN FORD INC (420 MERRICK RD, LYNBROOK, NY 11563) WAS CONTACTED ON SEVERAL OCCASIONS TO SCHEDULE AN APPOINTMENT HOWEVER, THE DEALER WAS UNABLE TO SETTLE ON A DATE FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PART WAS NOT YET READILY AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for the recall repair and the Hydraulic Control Units (HCU) were tested as part of the recall, but it failed. The dealer provided the contact with a loaner vehicle while awaiting the part to do the recall repair and notified the manufacturer of the failed HCU test. The dealer later informed the contact that the part was not available and gave the contact his vehicle back stating that it was safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,000. Vin tool confirms parts not available.

The contact owns a 2008 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would fail to operate as needed upon depression as the ABS warning light illuminated on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact had taken the vehicle to the dealer where a diagnostic test was performed and the contact was informed that the ABS module needed to be replaced before the recall could be performed. The contact had taken the vehicle to an independent mechanic where the mechanic replaced the ABS module. The vehicle was taken back to the dealer where they attempted to charge her for the recall repair. The manufacturer was made aware of the failure however, there was no assistance provided. The failure mileage was unknown. Vin tool confirms parts not available.

The contact owns a 2008 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal was soft and depressed to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 200,000. Vin tool confirms parts not available.

The contact owns a 2008 Ford Fusion. The contact stated while driving 55 mph, the contact depressed the brake pedal however, the brake pedal went straight to the floorboard. The vehicle failed to slow down which caused the contact to move to a different lane to avoid hitting the vehicle in front. The contact pumped the brake pedal for the vehicle to eventually slow down and stop. The contact pulled the vehicle over to the side of the road and checked the brake fluid reservoir, and the reservoir was full. The contact pumped the brake pedal several times for the brake pedal to go back to normal. The contact took the vehicle to a local dealer to be diagnosed. The mechanic flushed the braking system however, the failure persisted. The contact was informed that failure was like NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,000.

The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer for the recall repair however when the vehicle was retrieved, the brake pedal would go to the floorboard while depressed. The dealer was made aware of the failure and retested the Hydraulic Control Units as part of the recall repair, which failed. The dealer informed the manufacturer of the failure however, the manufacturer declined the coverage for the HCU part replacement. The failure mileage was 153,985.

THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE HYDRAULIC CONTROL UNIT (HCU) NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL CAMPAIGN, THE HYDRAULIC CONTROL UNIT FIRST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE HCU UNIT TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505, (970) 243-0843) INFORMED HER THAT THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125, (614) 836-6260) WAS CONTACTED AND SHE WAS INSTRUCTED TO DROP OFF HER VEHICLE AND THAT THE VEHICLE WOULD BE RETURNED TO HER BY THE CLOSE OF BUSINESS. THE CONTACT WAS THEN NOTIFIED THAT HER BRAKES HAD FAILED AND THAT THEY WERE WAITING ON THE PART. SHE WAS INITIALLY INFORMED THAT THE PARTS WOULD ARRIVE WITHIN 5 TO 7 BUSINESS DAYS HOWEVER, THE VEHICLE REMAINED IN THE DEALER POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.