15 complaints reported

2002 Ford Mustang Seat Belts

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
15
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2013

THE PASSENGER SEAT BELT DOES NOT COME OUT OR RETRACT. IT STUCK IN A HALF WAY OUT POSITION. IT CANNOT BE USED. IT HAS BEEN REPLACE TWICE ONLY TO GO BACK THE EXACT SAME WAY AND IS NOT SAFE TO USE. THE COST IS OVER $400.00 TO FIX IF YOU FIND THE PART. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2004
Mar 2013

PASSENGER SIDE SEAT BELT HAS ALWAYS BEEN SLOW TO RETRACT. NOW IT WILL NOT RELEASE AT ALL. DEALER REFUSES TO FIX OR REPLACE AS A DEFECT. WILL CHARGE OVER $500 TO FIX. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT, HAS BEEN TAKEN CARE OF, AND HAS NOT BEEN ABUSED AS THE CAR HAS LESS THAN 83K MILES. I THOUGHT SEAT BELTS WERE GUARANTEED FOR THE LIFE A VEHICLE! *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Mar 2013
Jul 2012

TL* THE CONTACT OWNS A 2002 FORD MUSTANG. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT RETRACTOR WAS JAMMED. THE SEAT BELT WOULD NOT MOVE AND THE CONTACT FELT THAT IT WAS A SAFETY ISSUE THAT THE MANUFACTURER SHOULD REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO KNOWN SIMILAR FAILURES. THE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2012
Nov 2011

REAR PASSENGER SEATBELT DOES NOT RETRACT; UNUSABLE. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2011
Sep 2011

WE HAVE HAD A 2002 FORD MUSTANG FOR ONE YEAR. THE PASSENGER SEAT BELT WILL NOT FUNCTION PROPERLY. IT WILL NOT COME OUT ALL THE WAY MAKING IT USELESS. I HAD THE DEALERSHIP LOOK AT IT. IT WAS FIXED FOR APPROXIMATELY A WEEK. IT IS NOW UNUSABLE AGAIN. FROM MY SEARCH ON THIS ISSUE THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT IT. WHY SHOULD I PAY FOR A NEW ASSEMBLY FOR SOMETHING THAT OCCURS FREQUENTLY WITH SIMILAR CARS AND IS NOT BEING TAKEN CARE OF BY FORD. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2010
Apr 2010 Crash Injury

TL*THE CONTACT OWNS A 2002 FORD MUSTANG GT. WHILE DRIVING AT 62 MPH, THE CONTACT LOST CONTROL WHEN TRYING TO AVOID A DEER ON THE ROAD. THE VEHICLE THEN FLIPPED OVER WHEN THE SEAT BELTS BROKE FROM THE LATCH. THE VEHICLE WAS TOTALED AND THE CONTACT SUSTAINED INTERNAL BLEEDING, TORN LIGAMENTS TO THE SHOULDER AND ARMS AND BRUISING. A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 122,000.

Type: Vehicle, Vehicle: 2002 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Sep 2010
Feb 2010

TL*THE CONTACT OWNS A 2002 FORD MUSTANG. HE STATED THAT SINCE THE DATE OF PURCHASED HE NOTICED THAT THE SEAT BELT RETRACTORS WERE DEFECTIVE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. HE WILL NOT HAVE THE FAILURE REPAIRED, HE WILL SELL OR TRADE IN THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 7400. UPDATED 5/17/2010 * CN UPDATED 06/17/10*JB

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2009
Feb 2010

2002 MUSTANG SEATBELTS DO NOT FUNCTION PROPERLY, WILL NOT RETRACT, AND CAN NOT PULL OUT. THAT MEANS THAT IT CAN NOT BE USED. I HAVE TALKED TO MAY PEOPLE THAT HAVE TOLD ME THIS IS A COMMON PROBLEM WITH THE MUSTANG. ANY INFO WOULD BE HELPFUL. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2010
Feb 2010

-----ORIGINAL MESSAGE----- SENT: 4/20/2009 10:39:26 PM SUBJECT: VEHICLE SERVICE ISSUES FORD MOTOR COMPANY MAIN TOPIC: VEHICLE SERVICE ISSUES EMAIL QUESTIONS: DEAR SIR OR MADAM, I AM WRITING TO FORD BECAUSE I HAVE A COMPLAINT ABOUT THE SAFETY OF MY 2002 FORD MUSTANG GT. MY FORD MUSTANG'S SEATBELTS DO NOT AND HAVE NOT WORKED PROPERLY SINCE I HAVE OWNED THE CAR; THEY WILL NOT RETRACT PROPERLY AND HANG UP, I AM CONSTANTLY HAVING MESS WITH THEM SO THEY CAN BE USED. I HAVE OWNED FOUR OTHER MUSTANGS (FOX AND SN95 CARS) AND THREE HAD SIMILAR PROBLEMS, I ALSO HAVE A FRIEND WITH A 2001 MUSTANG COBRA WHICH ALSO HAS DEFECTIVE SEATBELTS. I PURCHASED MY CAR SEVERAL YEARS AGO AND IT ONLY HAD 36,000 MILES ON IT, THE CAR HAD BEEN GARAGE KEPT AND BABIED AS I HAVE DONE ALSO. MY CAR CURRENTLY HAS 70,000 MILES ON IT. I BELIEVE THE FAULTY SEATBELTS IN MY MUSTANG AND MY FRIEND'S COBRA COULD CAUSE SERIOUS INJURY OR DEATH TO AN OCCUPANT IF INVOLVED IN A COLLISION. THIS PROBLEM IS OFTEN MENTIONED ON FORD MUSTANG FORUMS AND I HAVE QUESTIONED MY DEALER WHERE MY CAR IS REGULARLY SERVICE (MATHEWS FORD, IN NEWARK, OHIO). THIS PAST WINTER WHILE DRIVING THE CAR I HAD A DEER RUN OUT IN FRONT OF ME, I PUSHED THE BRAKES TO THE FLOOR WHICH CAUSED MY GIRLFRIEND TO ALMOST HIT THE DASH BECAUSE HER SEATBELT DID NOT OPERATE PROPERLY. I AM ASKING THAT THE FORD MOTOR COMPANY REPLACE THIS SERIOUS SAFETY ISSUE IN MY FORD MUSTANG, BOTH SEATBELTS ARE FAULTY WITH THE PASSENGER BELT BEING THE WORSE. I HAVE OWNED MANY CARS IN MY LIFE AND NEVER HAD FAULTY BELTS LIKE FORD MUSTANGS SEEM TO HAVE. I BELIEVE A REPUTABLE MANUFACTURE LIKE FORD MOTOR COMPANY SHOULD REMEDY THE SITUATION AND NOT ALLOW MYSELF OR MY PASSENGERS TO RISK BODILY INJURY OR DEATH BECAUSE OF A MALFUNCTION ON MY SEATBELTS. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Jan 2010
Jun 2009

SEATBELT RETRACTORS DO NOT RETRACT OR RELEASE SAFETY BELTS. BELTS CONSTANTLY BECOME TWISTED AND WILL NOT RETRACT PROPERLY; OR THEY GET JAMMED AND WILL NOT RELEASE SO IT CAN BE BUCKLED. *TR

Type: Vehicle, Vehicle: 2002 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Jul 2009
Aug 2006

THE SEAT BELTS ON MY 2002 MUSTANG GT BROKE, THIS HAS BEEN AN ONGOING PROBLEM AS I'VE ASKED OTHERS ABOUT THEIRS. THE RATCHET MECHANISM STOPS WORKING AND / OR THE SEAT BELTS BECOME ENTANGLED SEVERELY IN THE MECHANISM AND FAIL TO WORK ANYMORE, RESULTING IN REPLACING THE RATCHETING MECHANISM AND SEAT BELT. I BROUGHT MY CAR TO A FORD SERVICE CENTER TO SEE IF THEY OFFERED A FIX AND WAS TOLD THEY DO NOT AND THAT MY WARRANTY WAS EXPIRED. THIS IS A SAFETY CONCERN ESPECIALLY WHEN SO MANY MUSTANG OWNERS HAVE THE SAME PROBLEM. *JB

Type: Vehicle, Vehicle: 2002 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Sep 2006
Jul 2006

FRONT SEAT BELT RETRACTORS DON'T WORK MOST OF THE TIME RESULTING IN LOOSE FIT. SEATBELT EVENTUALLY RETRACTS AFTER DRIVING FOR A PERIOD OF TIME. DEALER OFFERED TO INSTALL SOME SORT OF KIT FOR A HEFTY PRICE. IT SEEMS THIS MAY BE A COMMON COMPLAINT ON FORD VEHICLES. THIS IMPORTANT SAFETY FEATURE SHOULD NOT FAIL DURING THE LIFE OF THE VEHICLE.

Type: Vehicle, Vehicle: 2002 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Jan 2005
Oct 2004

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE PART HAD BEEN REPAIRED. HOWEVER, IT CONTINUED TO FAIL. *AK

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2004
Jan 2004

BOTH FRONT SEAT BELTS FAILED TO RETRACT BACK INTO THE HOLSTER WHEN THEY WERE UNFASTENED. THE DEALERSHIP WILL BE CONTACTED. THE CAUSE HAD NOT BEEN DETERMINED. *JB

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Jun 2002

DRIVER SIDE SEAT BELT IS VERY SENSITIVE, IT WILL RETRACT WHEN VEHICLE HITS THE SLIGHTEST BUMP IN THE ROAD. DRIVER HAS TO UNHOOK SEAT BELT FOR SEAT BELT NOT TO RETRACT. *AK *TT

Type: Vehicle, Vehicle: 2002 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2002

Trend Over Time

Complaints by year

Quick Summary

The 2002 Ford Mustang has 15 Seat Belts complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.