11 complaints reported

2004 Ford Mustang Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
10
Fires
0
Injuries
6

Complaint Timeline

Chronological view of owner reports

Apr 2016 Crash

TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2015
Feb 2016 Crash Injury

WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2016
Aug 2009 Crash

TL*THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 10MPH, A VEHICLE PROCEEDED THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, SHE STATED THAT THE AIR BAGS ARE DEFECTIVE SINCE THE IMPACT FROM THE CRASH SHOULD HAVE CAUSED THEM TO DEPLOY. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 80,000.

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2009
Feb 2008 Crash Injury

DRIVING ON HIGHWAY AT 50 MPH AND HIT BLACK ICE AND LOST CONTROL. KNOCKED DOWN A 6*6 INCH SIGN POST . CONTACT POINT WAS RIGHT FRONT BUMPER. FRAME WAS BENT, MASSIVE FRONT END DAMAGE . CAR WAS WRITTEN OFF. NEITHER AIR BAG DEPLOYED. WHIPPING FORWARD ACTION CAUSED A BROKEN BACK. SINGLE VEHICLE ACCIDENT AND LONE OCCUPANT. *TR

Type: Vehicle, Vehicle: 2004 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Jan 2008
Apr 2007 Crash Injury

I WAS DRIVING HIGHWAY SPEED 68 MPH WHEN A CAR CROSSED THE MEDIAN 30 FEET IN FRONT OF ME AND I HAD A TOTAL LOSS HEAD ON COLLISION WITH NO AIR BAG..... IT FAILED TO OPEN ? *JB

Type: Vehicle, Vehicle: 2004 FORD MUSTANG GT, Manufacturer: Ford Motor Company
Incident: Jul 2007
Jan 2007 Crash

FOLLOWING A FRONTAL ACCIDENT AT 40 MPH NEITHER FROM AIR BAG DEPLOYED FROM MY 2004 FORD MUSTANG, VIN [XXX]. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2007
Apr 2006 Crash Injury

FRONT IMPACT 35-40 MPH AIRBAGS NEVER DEPLOYED. *JB

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2006
Oct 2005 Crash Injury

MY DAUGHTER WAS DRIVING MY 2004 FORD MUSTANG , WHEN LIGHT TURNED GREEN UPON ACCELERATION THE GAS PEDAL STUCK( BECAUSE OF CARPET) CAUSING HER TO LOOSE CONTROL OF THE CAR AS SHE WAS MAKING A LEFT TURN ON WET PAVEMENT . SHE HIT ANOTHER VEHICLE TOTALING THE CAR AND SHE WAS ALSO HURT WHEN HER FACE HIT STEERING WHEEL BECAUSE AIRBAG DID NOT DEPLOY. *NM

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2005
Sep 2005

DT: THE CALLER'S SON PULLED INTO A GAS STATION WHEN BOTH FRONT AIR BAGS DEPLOYED. HE WAS GOING ABOUT 2 MPH, AND HE DID NOT HIT ANYTHING. AIR BAGS DEPLOYED WITHOUT WARNING. DEALER CUT THE AIRBAG OUT OF THE STEERING WHEEL, AND THEY PUT THE PASSENGER'S SIDE AIR BAG BACK IN. THE DIAGNOSTIC SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. CALLER WAS TOLD THAT THERE WERE SCRAPES ON THE BOTTOM OF THE VEHICLE AND THAT MIGHT HAVE CAUSED THE AIR BAGS TO DEPLOY. THIS WILL NOT BE COVERED BY THE WARRANTY. THE CALLER SAID THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. MANUFACTURER SIDED WITH DEALER AND SAID SHE WILL HAVE TO PAY FOR REPAIRS.*AK *NM

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2005
Jun 2005 Crash Injury

I HAD A DEER ACCIDENT ON MY WAY TO WORK & WRECKED MY 2004 FORD MUSTANG CONVERTIBLE & THE AIRBAGS DID NOT DEPLOY & I TOOK THE ENTIRE FORCE OF THE ACCIDENT. I FLIPPED END OVER END & ROLLED IT ONCE OR TWICE & HIT THE RIGHT FRONT BUMPER ON A CONCRETE SLAP & FLIPPED BACK ON THE WHEELS & DESTROYED THE FRONT END & COMPLETELY TOTALED THE CAR! I HAVE SEVERE HEAD TRAMA, WHIPLASH, INJURED BACK, NECK & SHOULDERS & AM IN PHYSICAL THERAPY 3X'S A WEEK & LOTS OF PAIN & INFLAMATION RX'S. FORD MOTOR DOESN'T SEEM TO WANT TO GIVE ME ANY ANSWERS & I'VE CONTACTED 4 DIFFERENT LAWYERS & NONE OF THEM WANT TO TAKE FORD ON TO INVESTIGATE WHAT HAS HAPPENED & I CAN'T GET ANY HELP SO I THOUGHT I'D ASK FOR YOUR HELP & ANY INFORMATION YOU CAN PROVIDE ME WITH WOULD BE GREATLY APPRECIATED.

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2005
Jul 2004 Crash

MALFUNCTION IN DEPLOYMENT OF THE AIR BAGS ON 2004 FORD MUSTANG.*MR THE VEHICLE WAS INVOLVED IN A SINGLE CAR ACCIDENT IN WHICH THE VEHICLE HIT THE GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. *NM

Type: Vehicle, Vehicle: 2004 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 1901

Trend Over Time

Complaints by year

Quick Summary

The 2004 Ford Mustang has 11 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.