14 complaints reported

2011 Ford Mustang Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
14
Crashes
3
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2026

Steering angle sensor has malfunctioned, sometimes when i turn the traction and stability control completely turns off, abs randomly activates while im driving.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2025
Sep 2022

The contact owns a 2011 Ford Mustang. The contact stated that while driving at speeds above 55 MPH, the front end of the vehicle would violently shake and vibrate. The vehicle was taken to the local mechanic who replaced the brake pads and brake calipers however, the failure persisted. The mechanic later informed the contact that the steering box was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 93,000.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2022
Jun 2020 Crash

THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2020
Jan 2019

ELECTRIC BRAKE SYSTEM. STARTED CAR BEGAN BACKING OUT OF MY GARAGE IT DISPLAYED ON MY DASH , STEERING FAILURE. AFTER RESURCHING , I FOUND THIS HAS BEEN A PROBLEM ON SEVERAL FORD VEHICLES AND HAS CAUSED DEATH. PLUS THEY COST TO REPAIR IS INSANE. THEY CAR ONLY HAS 118,000 MILES. PLEASE HELP!!!!

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Nov 2018
Jun 2018

WHILE TURNING IN A PARKING LOT THE POWER STEERING FAILED. THE STEERING WHEEL WAS LOCKED UPSIDE DOWN AND THE WHEELS WERE LOCKED TO THE RIGHT. I RESTARTED THE CAR AND THE PROBLEM RESOLVED. I WENT INTO A STORE AND WHEN I CAME OUT AND STARTED THE CAR AGAIN THE SAME THING HAPPENED. THREE RESTARTS DID NOT RESOLVE THE PROBLEM. I FINALLY MANUALLY CRANKED THE WHEEL UNTIL I HEARD A LOUD THUD AND THEN RESTARTED THE CAR AGAIN AT WHICH POINT THE ISSUE RESOLVED. I DRIVE 110 MILES EACH WAY TO WORK. THE MUSTANG HAS 68,000 MILES ON IT. THIS IS A SAFETY ISSUE THAT CAN GET PEOPLE KILLED. THERE HAVE BEEN RECALLS ON OTHER MODELS IN THE SAME YEAR BY FORD WITH THE SAME SYSTEM. I WILL BE TRADING THE CAR ASAP. THESE CARS ARE DEATH TRAPS AND NOTHING IS BEING DONE ABOUT IT. THIS IS A DOCUMENTED ISSUE MULTIPLE TIMES.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2018
Mar 2018

INTERMITTENT STEERING ISSUES WITH THE ELECTRONIC STEERING, WHICH CAUSES THE STEERING WHEEL TO VIOLENTLY JERK OUT OF YOUR HANDS WHILE DRIVING. WHEN IT FAILS, ITS NEAR IMPOSSIBLE TO TURN THE WHEEL. HAPPENED SEVERAL TIMES IN ALL DRIVING SITUATIONS - DRIVING ON THE HIGHWAY, STUCK IN TRAFFIC, PULLING INTO A PARKING SPACE, ETC. IT'S EXTREMELY DANGEROUS FOR MY FAMILY, AND RIDICULOUS FORD HASN'T ISSUED A WARRANTY FOR THEIR STEERING ISSUE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Feb 2018
May 2017

COMPLETE POWER STEERING FAILURE. RESEARCH ON FORUMS INDICATES THAT THIS IS A VERY WIDE SPREAD, HIGH IMPACT, AND UNSAFE ISSUE. MANY OTHER MODELS FROM COMMON YEAR HAVE HAD RECALLS FOR STEERING ISSUE. THIS IS ALSO A VERY COSTLY FAULT. THE FAILURE HAPPENED WHEN MAKING A SHARP TURN. SHUT DOWN AND DISCONNECT THEN RESTART DID NOT CLEAR THE FAULT. DEALER ONLY SAYS STEERING COLUMN, I'D LIKE TO TRACK WHAT IN THE STEERING COLUMN (WHICH SENSOR) FAILED AND IS THERE A TREND WITH A COMMON SENSOR OR ASSY IN THE OTHER MODELS THAT WERE RECALLED.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2017
Mar 2017

MY ELECTRONIC POWER STEERING HAS FAILED 3 TIMES-THE CAR ENGAGES THE BRAKES WITHOUT WARNING AND PULLS TO ONE SIDE.THEN THE "SERVICE THE ADVANCE TRAC WARNING LIGHT "COMES ON. I HAVE READ THAT THERE ARE MAJOR SAFETY ISSUES WITH THESE ELECTRONIC POWER STEERING RACK ASSEMBLIES.I AM CONCERNED ABOUT THE MY SAFETY.I HAVE READ OF TOTAL FAILURES THAT HAVE RESULTED IN CRASHES AND INJURIES.FORD HAS REFUSED TO GIVE ME ANY HELP-THEY WANT TO CHARGE ME ABOUT $3500.00 FOR THE REPAIR.I FILED MY COMPLAINT EARLIER TODAY VERBALLY WITH YOUR TEAM-COMPLAINT NUMBER-10967970

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2016
Jan 2016 Crash

INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME MUSTANGS. I'M AFRAID TO DRIVE MY KIDS AND FAMILY ANYWHERE IN THIS CAR! IT'S AN ACCIDENT WAITING TO HAPPEN!!

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2016
Jan 2016

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL LOST POWER. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO HOME. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED TO TAKE THE VEHICLE TO A SHOP FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE DEALER DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2016
Jan 2016

WHEN TURNING STEERING WHEEL DURING PARKING WOULD HEAR A CLUNK SOUND. WHEN VEHICLE WAS AT DEALER FOR TRANSMISSION ISSUE AND RECALL WORK, DEALER ADVISED THAT THE STEERING COLUMN NEEDED TO BE REPLACED.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2016
May 2015

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT BUT THE VEHICLE DID NOT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Sep 2012
Mar 2014 Crash Injury

WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOST ALL THE FORD VEHICLES HAD BEEN RECALLED FOR THE SAME PROBLEM, EXCEPT THE MUSTANG EVEN THOUGH THEY SEE MORE OF THIS PROBLEM IN MUSTANGS THAN ANY OTHER MODEL. THEY THEN QUOTED ME OVER $3,000 TO HAVE IT REPAIRED. THIS PROBLEM, IN MY OPINION, COULD'VE KILLED ME AND I'M SHOCKED THAT IT HASN'T COST ANY ELSE THEIR LIFE. *TR

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jun 2014
Jun 2011

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE STEERING WHEEL WOULD DIRECT THE VEHICLE SHARPLY TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE STICKING TO THE ROAD WHEN THE BRAKES WERE ENGAGED, RESULTING IN A SHARP CHANGE OF DIRECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,600. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2011 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2011

Trend Over Time

Complaints by year

Quick Summary

The 2011 Ford Mustang has 14 Steering complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.