2013 Ford Mustang Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owned a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, another driver failed to yield while entering the roadway, abruptly cutting in front of the contact's vehicle. As a result, the contact was unable to stop in time and collided with the rear driver's side passenger door of the other vehicle. The driver's side air bag did deploy but failed to inflate, which the contact related to the injuries he sustained as a result of the accident. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact did not immediately seek medical attention but later transported himself to an area hospital and was treated for a concussion, neck pain, and back pain. The manufacturer was not notified of the failure. The failure mileage was 113,000.
The contact owns a 2013 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags). The vehicle was taken to the dealer, and the dealer declined to perform the recall repairs. The contact was informed that, because of the installation of an aftermarket steering wheel, the recall repairs could not be performed. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED VERY SLOWLY AT APPROXIMATELY 2 MPH; HOWEVER, THE PRECEDING VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS UNABLE TO STOP AND REAR ENDED THE OTHER VEHICLE'S BUMPER AT A LOW SPEED. THE DRIVER'S AND FRONT PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BURN ON THE RIGHT ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER WAS UNINJURED. THE CONTACT STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AT SUCH A LOW SPEED. THE POLICE ARRIVED, BUT THE CONTACT DID NOT RECALL IF A REPORT WAS FILED. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE CRASH DAMAGE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (AUTONATION FORD MARGATE, 5401 W COPANS RD, MARGATE, FL 33063, 954-644-4976) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL NHTSA RECALL 18V046 CONTACTED HUNTINGTON BEACH FORD TO ASK FOR PROMPT REPAIR. THEY STATED THEY DO NOT HAVE THE PART IN STOCK. THEY HAVEN'T BEEN ABLE TO PROVIDE ME WITH A DATE OF WHEN THEY WILL RECEIVE IT. THIS LEAVES ME WITH AN UNSAFE VEHICLE TO DRIVE WITHOUT ANY IDEA OF WHEN THE REPAIR CAN TAKE PLACE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE WILLIS FORD (930 BEGLIS PKWY, SULPHUR, LA) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD HAVE A SERVICE ADVISOR SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA INFLATORS I RECEIVED A NOTICE ABOUT MY RECALL HOWEVER I PICK UP MY 14 Y/O BROTHER EVERYDAY , AND IF WE ARE I A ACCIDENT THEN WHAT? I FEEL THIS CAR SHOULDN'T BE DRIVEN UNTIL THIS RECALL IS FIXED , BECAUSE IT DOESN'T HAVE TO BE ME SOMEONE CAN HIT ME AND ITS ALL OVER . I HAVE HIS LIFE IN MY HANDS BECAUSE I BOUGHT A CAR I THOUGHT WAS SAFE AND ITS NOT , ITS LIKE WAITING FOR A ACCIDENT TO HAPPEN , AIR BAG CAN SAVE A LIFE .
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER TRADED THE CAR IN UPDATED 9/21/18*JB
TAKATA RECALL. I LIVE IN FLORIDA WHERE IT IS HOT AND HIGH HUMIDITY. I BOUGHT A USED MUSTANG LAST YEAR WITH NO RECALLS. ALL OF THE SUDDEN NOW THERE IS 2 RECALLS ON BOTH AIR BAGS. THE DRIVER SIDE IS READY BUT NOT THE PASSENGER SIDE. WHAT AM I SUPPOSED TO DO SINCE IT IS THE CAR THAT MY TEENAGER IS RIDING IN DAILY. WOULD YOU DRIVE AROUND WITH A CHILD IN THIS DANGEROUS CAR? I THINK FORD SHOULD GIVE LOANER CARS UNTIL THIS PROBLEM HAS A REMEDY. OR FORD SHOULD NOT ALLOW CARS TO BE SOLD WHILE UNDER THIS DANGEROUS RECALL. FORD SHOULD BUY BACK MY DANGEROUS CAR SO I CAN BUY A SAFE CAR FOR MY FAMILY. WHAT IS FORD DOING TO PROTECT MY FAMILY?
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MESQUITE FORD LINCOLN & RV (76 AUTO MALL CIRCLE, MESQUITE, NEVADA 89027, (702) 345-4000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER'S AIR BAG EXPLODED, CAUSING SMALL METAL FRAGMENTS (SHRAPNEL) AND SMOKE TO ENTER THE CABIN OF THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,000.
DEALERSHIP WON'T FIX AIRBAGS AND CAR IS 3 MONTHS OLD FOR ME.
TAKATA RECALL - FORD HAS BEEN NOTIFIED ON MULTIPLE OCCASIONS OVER THE PAST 3 YEARS ABOUT THIS RECALL. FORD HAS REFUSED -OR IS UNABLE TO EFFECT THE NECESSARY REPLACEMENT OF THESE AIRBAGS. THIS VEHICLE IS UNSAFE TO DRIVE OR SELL WITHOUT WORKING AIRBAGS!!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ
I HAVE ALWAYS HAD MY 2013 FORD MUSTANG SERVICED BY LICENSED FORD DEALERS. IT HAS ALWAYS HAD REGULAR MAINTENANCE. ON TWO OCCASIONS, I BROUGHT THE RECALL TO THE ATTENTION OF THE FORD SERVICE DEPT. HOWEVER FORD HAS NEVER ATTEMPTED TO FIX THE PROBLEM. IN FACT, FORD HAS NEVER EVEN NOTIFIED ME OF THE PENDING RECALL - EVEN WHEN I HAVE HAD FORD SERVICE PERFORM MAINTENANCE ON THE CAR. FORD IS IGNORING THE RECALL AND NECESSARY REPAIRS TO THE CAR. THIS CAR IS NOT SAFE TO DRIVE!
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL FITTS FORD AND LINCOLN, LOCATED AT 3250 WILMINGTON RD, NEW CASTLE, PA 16105; (724) 658-3521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE TWO RECALL NOTICES DATED JULY 2015 & APRIL 2017. AFTER NUMEROUS REQUESTS FOR AN APPOINTMENT, THE DEALERS KEEP STATING THEY CAN'T GET THE PART NEEDED! THIS IS SUPPOSED TO BE A "LIFE & DEATH" SITUATION. PLEASE HELP!
I RECEIVED A LETTER REGARDING NHTSA RECALL # 15V319 AND MANUFACTURER RECALL NUMBER# 15S21 A YEAR AGO STATING I WOULD RECEIVE AN ADDITIONAL LETTER AT THE END OF THAT YEARS QUARTER ADVISING ME TO TAKE THE VEHICLE TO DEALER WHEN RECALL REMEDY IS COMPLETE. I HAVE BEEN MONITORING THE STATUS OF THE RECALL REMEDY AND NOW IN 2017 THE REMEDY IS STILL INCOMPLETE AND I AM UNABLE TO GET THIS RESOLVED WITH DEALERSHIP. THE SAFETY RISK FOR THIS RECALL IS SEVERE AND EXTREMELY HIGH RISK. I LIVE IN TX HIGH HUMIDITY AND IT STATES IT CAN POTENTIALLY INJURE VEHICLE OCCUPANTS IF INVOLVED IN A CRASH. THE REMEDY STATES DEALERS WILL REPLACE THE DRIVER AIRBAG, YET WHEN I TRY TO MAKE AN APPOINTMENT AT DEALERSHIP, THEY STATE THE RECALL IS INCOMPLETE AND THEY DON'T HAVE THE AVAILABLE PARTS TO HANDLE THE REPLACEMENT AND I WOULD HAVE TO WAIT FOR ANOTHER LETTER FROM MANUFACTURER TO INFORM ME THE PARTS OR RECALL IS COMPLETE. THIS RECALL NEEDS TO BE RESOLVED IMMEDIATELY IT SHOULD NOT TAKE THIS LONG FROM MAY 2015, DRIVERS ARE AT RISK! PLEASE ASSIST.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2013 Ford Mustang has 140 Air Bags complaints on file. 7 crashes have been reported. Review the timeline above for detailed owner experiences.