2017 Ford Mustang Latches/Locks
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2017 Ford Mustang. The contact stated while driving 70 MPH, the front passenger's side door unlatched unintendedly, and became ajar. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.
The contact owns a 2017 Ford Mustang. The contact stated that the passenger’s side door independently opened while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked the failure to NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.
The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
passenger side door pops open while driving at high speed after small bumps in the road. This has happened at least a dozen times. Is Ford waiting for a child to fall out of the car?? A google search turns up many complaints on the same issue
The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.
Door latch. My car doors are opening while I’m driving on the highway.
The contact's husband owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the passenger’s side window would independently lower when the door was opened. The contact stated that the door ajar warning light would illuminate on the instrument panel. After closing the door, the failure would continue to occur with the warning light illuminated. The contact had taken the vehicle to an independent mechanic and was informed that the failure was common; however, he could not repair the defect. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
The contact owns a 2017 Ford Mustang. The contact stated that while his wife was driving 45 mph, the passenger’s side front door inadvertently opened. The driver reached over and closed and locked the door however, the failure recurred. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 60,000.
Traveling on highway passenger door became unlatched giving a door ajar warning on the dashboard. Door had been closed properly. Stopped and closed door again. About a half an hour later the driver side door became unlatched on the highway giving a door ajar warning on the dash. This door had also had been properly closed.
The passenger and driver's side doors have both opened/become unlatched at different times while driving on the highway. The vehicle is available for inspection. My safety was put at risk as there was traffic on both sides which could have hit the opening door. There were no warning lamps. A symptom was the driver's side window going up and down about 1/4 of an inch.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER'S DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCKWALL FORD (990 E. INTERSTATE 30, ROCKWALL, TX 75087, (972) 290-2200) AND THE DEALER WAS MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH PASSENGER'S AND DRIVER'S SIDE DOORS BECAME AJAR WITHOUT WARNING. THE CONTACT STATED THAT THE LATEST FAILURE NEARLY CAUSED HIM TO FALL OUT OF THE VEHICLE WHILE HIS FRIEND WAS DRIVING 60 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL AND THAT ALL WARRANTIES ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TR
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER'S SIDE FRONT DOOR INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THE PASSENGER'S SIDE DOOR AJAR LIGHT WAS ILLUMINATED. THE CONTACT MANUALLY CLOSED THE DOOR. THE VEHICLE WAS TAKEN TO QUICK LANE AT BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 109,558.
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE PASSENGER'S AND DRIVER'S DOOR OPENED AUTOMATICALLY. THE CONTACT STATED THAT VEHICLE WAS UNSAFE WHILE DRIVING DUE TO THE DOORS OPENING AUTOMATICALLY. THE CONTACT STATED PASSENGER'S AND DRIVER'S DOOR AJAR WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO LOCAL DEALER PRIME FORD - SACO LOCATED AT 857 PORTLAND RD, SACO, ME 04072, WHO STATED THAT REPAIRS WOULD BE OUT OF POCKET SINCE THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT
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Quick Summary
The 2017 Ford Mustang has 15 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.