2021 Ford Mustang SERVICE BRAKES, HYDRAULIC

The contact owns a 2021 Ford Mustang. The contact received a notification through a ride sharing app that the VIN was included in NHTSA Campaign Number: Awaiting# (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact leased a 2021 Ford Mustang from an Enterprise rental company. The contact stated while driving approximately 3-5 MPH and coming to a complete stop, the brake pedal was depressed but the vehicle failed to respond, lunged forward, and hit the rear of the vehicle before him. The contact stated that it was a fender-bender; however, the front of the vehicle sustained damage. The air bags did not deploy. There was no warning light illuminated. The contact did not sustain injuries. The occupants of the other vehicle did not sustain injuries. There was no police report filed. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was returned to Enterprise rental company. There was no further information provided. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000. The VIN was unavailable. .

The contact owns a 2021 Ford Mustang. The contact stated that the brake fluid low warning light failed to illuminate to alert him that the brake fluid level was low. The vehicle was taken to the dealer; however, the dealer was unable to correct the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.