2004 Ford Ranger Air Bags

The contact owns a 2004 Ford Ranger. The contact stated that while driving on the highway in rainy weather at 60 MPH, she lost control of the vehicle and drove off the road. The contact stated that she could not recount what happened moments after she drove off the road; she did recall that she pulled up to a stop sign and her air bags had deployed. The police arrived at the scene and assisted the contact with moving the vehicle out of the road; a police report was not filed. The contact did not seek medical attention but suffered burns to her right arm and chest. The contact also sustained bruising to her face. The vehicle was towed the next day to an independent mechanic, where the vehicle remained in the possession of the mechanic and had yet to be repaired. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that the vehicle was under recall for NHTSA Campaign Number: 23V306000(Air Bags). The failure mileage was approximately 270,000.

The contact owned a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 17V788000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

See attached document for complaint

See attached document for complaint

The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V0810000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My husband was involved in a single-vehicle accident where he left the highway at around45 mph, went downhill for 50+ feet where he crashed into a concrete culvert, front impact. The airbags did not deploy. We bought the Ranger from friends, who believed that the Takata recall was completed before we bought it. There have been no accidents since the recall. The truck remains at the service lot where it was towed. It appears to be a total loss.

The contact owned a 2004 Ford Ranger. The contact stated that his daughter was involved in a head-on collision; however, the air bags failed to deploy. The contact's daughter sustained injuries to her knee and received medical attention. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The contact owned a 2004 Ford Ranger. The contact stated while driving at 10-15 MPH and making a right turn, a vehicle from the opposite lane crashed into the driver's side of the vehicle and the vehicle rolled over about 10 ft in the air, rolled over in a ditch, and landed on its wheel. The air bags did not deploy. The emergency units were unable to assist the contact out of the vehicle as the roof had caved in and was resting on her head. The contact crawled out of the vehicle and was transported to the hospital. The contact sustained a concussion and severe pain in the neck between her shoulder blade which has limited her movements. Additionally, the contact sustained damaged nerves on the left hand and left leg, and chronic lower back pain. The vehicle was towed to a tow lot where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 21V081000 (Air Bags). The manufacturer also informed the contact that she did not receive a recall notification because recall notifications were not sent to each vehicle owner of the affected vehicles. The failure mileage was approximately 120,000.

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V081000 (AIR BAGS). THE VEHICLE WAS TAKEN TO STEARNS FORD INC., (602 ALAMANCE RD, BURLINGTON, NC 27215) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

AFTER RECEIVING SEVERAL RECALL NOTICES, WE MADE AN APPOINTMENT TO HAVE THE RECALL PERFORMED. THE ONLY APPOINTMENT AVAILABLE WAS SEVERAL MONTHS OUT. WHEN THE TIME CAME, WE WENT TO DROP OFF THE VEHICLE. THE DEALER, CORWIN FORD IN RENO, NV DIDN'T HAVE THE PARTS AND HADN'T EVEN ORDERED THEM. SERVICE WRITER MICHAEL MCNALLY SAID THAT THEY WOULD ORDER PARTS AND WE WOULD NEED TO BRING VEHICLE BACK. WE EXPRESSED DISPLEASURE THAT THEY HADN'T NOTIFIED US OF A DELAY. WE WERE TOLD THAT THEY WOULDN'T DO THE RECALL AND WE WOULD NEED TO TAKE IT TO ANOTHER DEALER. WE NOTIFIED THE MANUFACTURER, FORD, BUT RECEIVED NO RESPONSE. WE FEEL THAT THIS IS A DENIAL OF THE RECALL.*DT*JB

THERE HAS BEEN A RECALL ON THESE FOR SEVERAL YEARS, BEEN TO DEALER ON APPOINTMENTS AT LEAST 3 TIMES. THEY WILL NOT DO THE REPAIR, TELL ME IT'S BACKORDERED, NO PARTS, THEY'LL CALL ME WHEN IT'S THERE...

FORD RECALLED THE AIR BAGS TO GET FIXED ON MY TRUCK. I TOOK THE TRUCK IN TO A LOCAL FORD DEALERSHIP, THEY SUPPOSEDLY FIXED THE RECALL. MY SON WAS INVOLVED IN ROLL OVER CRASH AND THE AIR BAGS DIDN'T DEPLOY. I HAVE A POLICE REPORT AND PHOTOS TO PROVE THAT. I ALSO HAVE THE PAPERWORK FROM THE DEALERSHIP SHOWING THE REPAIR. MY SON SUSTAINED MINOR INJURIES. I AM UPSET AND I WANT ANSWERS. FORD SHOULD BE HELD ACCOUNTABLE, ESPECIALLY IN A SAFETY MATTER.THIS OCCURRED IN ALBUQUERQUE, NM.

I AM LOOKING TO SEE THE REPAIRS ARE COMPLETED. LAMOILLE VALLEY FORD WAS TO HAVE COMPLETED REPLACEMENT ON 9/6/19.

THIS VEHICLE WAS INVOLVED IN AN INTERSECTION ROLL-OVER ACCIDENT ON 21 DEC 2009. USAA DECLARED THE TRUCK A TOTAL LOSS.I OBVIOUSLY NO LONGER OWN OR DRIVE THIS TRUCK. I CHECKED THE BOX NO LONGER OWN THIS VEHICLE SEVERAL YEARS AGO AND MAILED IT BACK BUT STILL GET MY MONTHLY REMINDERS TO HAVE MY AIR BAGS REPLACED. BY THE WAY, THE AIR BAGS DID NOT DEPLOY

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TAKATA RECALL. FORD HAS SENT ME NOTICES FOR YEARS ON THIS RECALL. I CALL EVERY FORD DEALERSHIP IN TOWN EVERY TIME I GET ONE, ALL CLAIM THEY DON'T HAVE PARTS, AND CAN'T GET THEM, AND WILL CALL ME WHEN THEY DO. THEY NEVER CALL. I CALLED NUMBER PROVIDED ON RECALL CARD, "AGENT" FOR FORD TOLD ME TO CALL THE LOCAL DEALERSHIP. I EXPLAINED I HAD JUST FINISHED DOING THAT AGAIN AND GOT THE SAME RESPONSE AS I ALWAYS GET AND THE AGENT JUST TOLD ME TO CALL THE LOCAL DEALERSHIP. FORD SEEMS TO BE TRYING TO CIRCUMVENT THIS RECALL.

TAKATA INFLATORS MY LOCAL DEALER TELLS ME FORD IS VERY SLOW GETTING PARTS TO THEM. THE SERVICE PERSON SEEMED FRUSTRATED. APPARENTLY THIS IS AN ONGOING PROBLEM BUT YET FORD KEEPS SENDING ME REMINDERS FOR THE REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CREST FORD (26333 VAN DYKE, CENTER LINE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (CRAIN FORD OF LITTLE ROCK, 4601 COLONEL GLENN PLAZA DR, LITTLE ROCK, AR 72210, (501) 542-6041) STATED THAT PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT TAKATA FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANTELOPE VALLEY FORD LINCOLN (1155 AUTO MALL DR, LANCASTER, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO RECEIVE A RESPONSE DUE TO AN AUTOMATED SYSTEM STATING THE OFFICE WAS CLOSED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

***TAKATA RECALL*** I HAVE BEEN UNABLE TO GET THIS SAFETY RECALL COMPLETED BY MY LOCAL FORD DEALER FOR OVER TWO YEARS NOW. EVERY TIME I CALL I AM TOLD THEY DON'T HAVE THE PARTS. I DON'T KNOW WHAT TO DO.

I AM FORCED TO DRIVE A DANGEROUS RECALL OF MY VEHICLE AIRBAGS

TAKATA RECALL: PROBLEM WITH FORD DEALERSHIP I RECEIVED NOTICE OF THE RECALL IN JANUARY. I CALLED THE LOCAL DEALER (PURVIS FORD) IN FEBRUARY, AGAIN IN MARCH AND AGAIN LAST WEEK (JUNE 4 ). I SPOKE WITH I BELIEVE THE SERVICE MANAGER THE LAST TWO TIMES. BOTH THESE TIMES I RECALL LEAVING ALL PERTINENT INFORMATION. THIS PROCESS IS TAKING TOO LONG. I WAS TOLD FORD HAS NOT SENT THE REPLACEMENT DEVICES. BUT I WAS ALSO ASKED WHERE I BOUGHT THIS VEHICLE. THAT SHOULD NOT MATTER. WHAT RESPONSIBILITY DO FORD AND THE DEALER HAVE TO FIX MY VEHICLE QUICKLY? I AM AFRAID TO DRIVE IT AND WILL NOT HAVE PASSENGERS. I BELIEVE FORD IS BEING NEGLIGENT IN THEIR EFFORTS TO PROTECT ME AND MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. THE RECALL NOTICE INDICATED THAT THE PARTS WERE AVAILABLE AND ADVISED THAT A SERVICE APPOINTMENT BE SCHEDULED WITH THE LOCAL DEALER. AFTER CONTACTING THE LOCAL DEALER (CARMAN FORD IN WILMINGTON, DE) ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE CALLED THREE FORD DEALERSHIP THAT ARE IN MY AREA. EACH DEALERSHIP HAS INFORMED ME THAT PARTS ARE NOT AVAILABLE DESPITE THE RECALL NOTICE SPECIFYING THAT THEY ARE AVAILABLE. ALL THREE DEALERSHIP REQUESTED THAT I CALL BACK BETWEEN A TIMEFRAME STARTING FROM THREE WEEKS FROM NOW TO THREE MONTHS. DUE TO THE SERIOUS NATURE OF THIS RECALL, I AM UNABLE TO DRIVE MY VEHICLE CAUSING LOSS OF JOB MAN HOURS, LOSS OF INCOME AND POTENTIAL LOSS OF JOB.