21 complaints reported

2015 GMC Acadia Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2024

The contact owns a 2015 GMC Acadia. The contact stated while making a turn and parking, the steering wheel was hard to maneuver. The contact stated no warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the power pump steering needed to be replaced as there were metal shavings found in the fluid. The vehicle was at the independent mechanic awaiting a power steering pump. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2024
Feb 2024

Complete loss of steering at low speeds. This has been an issue with GM for years, and is still not corrected on my 2015 GMC Acadia. At a stop light or when turning a corner, I could barely turn the steering wheel. GM needs to pay to have this fixed on all vehicles still affected. There is no way I could maneuver this vehicle to avoid a person or vehicle.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Apr 2024
Oct 2021

HELLO, WITH ONLY 50,000 MILES ON MY ONE OWNER GMC ACADIA, THE POWER STEERING SYSTEM FAILED, LEAVING ME STRANDED IN THE MIDDLE OF THE ROAD (TOWN STREET, HOWEVER, STILL CONCERNING AS I COULD HAVE BEEN HIT FROM THE FRONT OR REAR). PER INDEPENDENT MECHANIC THIS IS A KNOWN PROBLEM THAT GMC IS AVOIDING. SINCE THEN, I HAVE NOT DRIVEN CAR ON HIGHWAY FOR FEAR IT WILL HAPPEN AT A HIGHER SPEED CAUSING TOTAL LOSS OF CONTROL.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2021
Mar 2020

ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2019
Nov 2019

I HAVE REPEATEDLY BEEN HAVING PROBLEMS WITH MY POWER STEERING IN MY 2015 GMC ACADIA. I HAVE SPENT NEARLY $2000 HAVING TWO POWER STEERING LINES REPLACED, AS WELL AS HAVING THE POWER STEERING FLUIDS FLUSHED. NEITHER REPAIR HAS CORRECTED MY PROBLEMS. THE POWER STEERING BECOMES VERY STIFF AT LOW SPEED'S, FOR EXAMPLE IN PARKING LOTS. IN ADDITION THE STEERING IS VERY NOISY AND MAKES A WHINING NOISE AT LOW SPEEDS. MY SERVICE GARAGE INDICATED I MAY NEED A NEW POWER STEERING PUMP (ANOTHER $1500) ... MY VEHICLE ONLY HAS 70,000 MILES. I'VE SEEN MANY SIMILAR COMPLAINTS AND KNOW THAT GM HAS RECALLED SOME OTHER MODELS FOR THIS ISSUE. WHEN WILL THE 2015 ACADIA BE ADDED TO THE LIST?

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Sep 2019
Sep 2019

WHEN SHARP TURNING AT SLOW SPEEDS, HEAR METAL GRINDING. NO LIGHTS ON DASH. CHECK UNDER CAR AND SEE LEAK AT POWER STEERING. NOT LINE BUT IT IS THE PUMP. LEVEL WAS EMPTY BUT NO LIGHTS COME ON. LOOK UP THIS PROBLEM AND SEE IT IS VERY COMMON WITH HUNDREDS OF COMPLAINTS INCLUDING ACCIDENTS FROM PUMP GOING OUT COMPLETELY WITH NO WARNING. NO RECALL BUT HUNDREDS OF COMPLAINTS FOR A 2015 VEHICLE IS HORRIBLE. MINE HAS WAY LESS THAN 100,000 MILES ON IT. NOW I AM HAVING TO TAKE IT TO BE REPAIRED FOR $1000-$1500 BECAUSE OF WARRANTY NOT COVERING IT AND NO RECALL. THIS IS DANGEROUS AND LIVES ARE AT STAKE BECAUSE STEERING WILL GO OUT COMPLETELY. WE TRAVEL A LOT WITH OUR 3 CHILDREN FOR TRAVEL SOCCER ON MAJOR HIGHWAYS GOING HIGH SPEED LIMITS AND COULD HAVE BEEN KILLED OR SERIOUSLY INJURED IF WE DIDN'T NOTICE LIKE OTHERS THAT DIDN'T.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Sep 2019
Aug 2019

THE STEERING WHEEL LOCKED UP WHILE DRIVING. I ALSO WAS NOT ABLE TO TURN SUDDENLY. THIS COULD HAVE RESULTED IN SERIOUS BODILY HARM HAD I BEEN GOING AT A SPEED ON A HIGHWAY. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS, NO MALFUNCTIONS, THE STEERING WHEEL JUST STOPPED WORKING.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Aug 2019
Aug 2019

FOUND LEAKS ON DRIVEWAYS. TOOK IT GET AN OIL CHANGE AND ASKED THEM TO TAKE A LOOK THEY SAID THEY COULDNT SEE ANYTHING LEAKING. JUMP FORWARD 2 MONTHS LEAK IS LARGER ON MY DRIVEWAY FROM A DIME TO SIZE OF A BASEBALL. AND MY STEERING WAS DIFFICULT WHILE DRIVING I HAD NO CONTROL CAUSING ME TO STOP DEAD IN ROAD WITH MY 8 YEAR OLD IN BACK SEAT ...SCARY , MY HUSBAND CHECKED FLUIDS AND PUT IN SOME POWER STEERING FLUID AND IN MORNING FRESH POWER STEERING FLUID WAS FOUND ON CARDBOARD TOOK IT TO A BODY SHOP FOR MINOR BODY REPAIR AND ASKED IF THEY WOULD LOOK INTO IT TO FIND THE PROBLEM. THE SEAL POWER STEERING PUMP TO PULLEY IS LEAKING. NOT COVERED UNDER ANY WARRANTY I HAVE OR POWER TRAIN. COST IS ABOUT 1,300.00 TO FIX I BOUGHT THIS GMC IN FEBRUARY 2019 FROM CARMAX I HAVENT EVEN HAD IT FOR 4 MONTHS BEFORE IT STARTED LEAKING. CARFAX ON THIS HAS NO MAJOR PROBLEMS OF ANY ACCIDENTS. LOOKED UP THIS PROBLEM AND FOUND 16 OTHER PEOPLE THIS SAME MOTH HAVING SAME ISSUES.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Aug 2019

POWER STEERING REVERTS TO MANUAL. THIS OCCURS GENERALLY AT LOW SPEEDS WHEN TURNING IN ANY DIRECTION. THIS COULD BE EXTREMELY DANGEROUS IF THE PROBLEM OCCURRED AT HIGHWAY SPEED. THE PROBLEM FEELS LIKE THE STEERING IS LOCKED. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. HOPEFULLY WE WILL NOT WAIT UNTIL SOMEONE GETS KILLED BEFORE GMC ISSUES A RECALL.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Aug 2019
Aug 2019

TOOK VEHICLE INTO A GMC DEALERSHIP FOR SERVICE AIR BAG ISSUE THAT WAS COVERED UNDER A SPECIAL GMC COVERAGE. DEALERSHIP FOUND AN ISSUE WITH THE POWER STEERING AND PUMP HAD TO BE REPLACED DUE TO MODERATE LEAK, MILEAGE 65366 ON 11/7/19. VEHICLE IS ONLY 4 YEARS OLD AND ALL MAINTENANCE COMPLETED ON TIME AT A GMC LEADERSHIP. EXTENDED WARRANTY ENDED IN SEPTEMBER 2019. THIS HAS BEEN AN ONGOING PROBLEM GMC ISSUE FOR YEARS ACCORDING TO COMPLAINTS ON THE INTERNET. THE POWER STEERING PUMP ON A 4 YEAR OLD CAR SHOULD NOT HAVE TO BE REPLACED. CALLED GMC CUSTOMER SERVICE NUMBER AND THEY CALLED THE DEALERSHIP TO GIVE ME A COST DISCOUNT. CASE NUMBER FROM GMC IS [XXX]. I HAD TO PAY ALMOST $900 ON AN ISSUE THAT GMC KNEW ABOUT. I WAS LUCKY THE ISSUES WAS IDENTIFIED AT THIS APPOINTMENT AND NOT WHEN DRIVING. GMC SHOULD HAVE A SPECIAL COVERAGE ON THIS ISSUE JUST LIKE THE SERVICE AIR BAG ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jun 2019

POWER STEERING PUMP BEGAN FAILING ON 2015 GMC ACADIA AT 40,000 MILES. AT LOW SPEEDS, IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL AND A 3 POINT TURN HAS BECOME A BICEPS WORKOUT. THIS IS A VERY DANGEROUS SITUATION WITH KIDS IN THE VEHICLE.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Jun 2019

CAR HAS 40K MILES ON IT. PAST MONTH IT STARTED TO BECOME SO HARD TO TURN THE WHEEL IN PARKING LOTS AND TURNS, THAT WE WERE CONCERNED FOR SAFETY. TOLD POWER STEERING PUMP NEEDS REPLACING.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Jun 2019

AUTO HAS 31000 MILES ON IT AND THE POWER STEERING PUMP HAS FAILED. POWER STEERING WOULD WORK INTERMITTENTLY AND SOMETIMES FAIL COMPLETELY. VERY DANGEROUS SITUATION.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Apr 2019

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Dec 2019
Mar 2019

VEHICLE STARTED MAKING GRINDING / SQUEALING NOISES WHILE DRIVING WHEN I TURNED. STEERING WAS VERY TIGHT AND HARD TO TURN WHEEL. BROUGHT VEHICLE INTO SHOP AND POWER STEERING PUMP WAS LEAKING. $1,100 DOLLARS LATER MY VEHICLE WAS FIXED AND I WAS TOLD THAT I COULD HAVE LOST MY STEERING ALL TOGETHER IF THE POWER STEERING FLUID WAS DEPLETED ANYMORE.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2019
Mar 2019

WHILE SITTING PARKED, I STARTED THE VEHICLE. I PUT THE VEHICLE IN REVERSE, PRESSED THE ACCELERATOR AND AS I WAS BACKING UP THE POWER STEARING WENT OUT. I IMMEDIATELY STOPPED, TURNED THE VEHICLE OFF, WAITED A MOMENT, THEN STARTED THE VEHICLE BACK UP AND THE POWER STEERING PROCEEDED TO WORK AGAIN. ANOTHER TIME, MY WIFE WAS DRIVING AND THE POWER STEERING STOPPED WORKING. SHE PULLED OVER, PARKED, TURNED THE VEHICLE OFF, BACK ON, AND IT WORKED FINE ONCE AGAIN.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2018
Nov 2018 Crash

ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Apr 2018
Sep 2018

STEERING NOISE ...NOISE WHINING SOUND COMES FROM STEERING COLUM WHEN THE VEHICLE IN MOTION AT LOW SPEED BACKING WHILE TURNING INTO PARKING SPACE OR ENTERING SPACE..DEALERSHIP @ WINKELLY GMC IN CLARKSVILLE, MD CANNOT SAY WITH ANY CERTAIN WHAT THE PROBLEM MAY BE ...BUT DO ADMIT THERE IS A PROBLEM WITH NOISE FROM THE STEERING WHEEL AND OTHER VEHICLES OF GMC HAD BEEN RECALLED BUT NOT THIS PARTICULAR MODEL....NO WARRANTY...DEALER SUGGEST TO KEEP AN "EYE" ON IT...WAIT UNTIL THE NOISE BECOMES EVEN LOUDER...

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2018
Jul 2018

MY ACADIA LOST POWER STEERING MAKING VEHICLE DIFFICULT TO STEER. I COULD HEAR A WHINING SOUND I'D NEVER HEARD BEFORE. WE TOOK IT TO THE CLOSEST REPAIR SHOP SINCE WE WERE ON VACATION. SERVICEMAN SAID THE POWER STEERING PUMP WAS LEAKING AND NOT WORKING PROPERLY. CALLED DEALER, BOWSER, IMMEDIATELY COULD NOT GET AN APPT FOR 5 DAYS. DEALER INSPECTED VEHICLE, CONCLUDED THE PUMP WAS NOT UNDER POWER TRAIN WARRANTY AND ESTIMATED IT WOULD BE OVER $1,000 TO REPAIR. SAME PROBLEM AS RECALL ON PREVIOUS MODELS.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jul 2018
Jan 2018

MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jul 2018
Nov 2017

I NOTICED THE OTHER DAY WHEN I WAS TURNING MY STEERING WHEEL IT WAS VERY HARD. NO LIGHT OR WARRING AT ALL. I CHECKED MY POWER STEERING FLUID AND IT WAS FULL. I'M NOT ABLE TO TURN THE WHEELS WHEN I'M NOT PRESSING ON THE GAS PEDDLE. I WANT TO MY LOCAL MECHANIC AND HE TOLD ME THAT THERE SHOULD BE A RECALL ON THESE CARS. BECAUSE HE HAS REPLACED TOO MANY IN THE 2015 MODEL. IF I HAVE THEM REPLACE THE POWER STEERING PUMP IT WILL COST ME $1000. THIS IS NOT A GOOD THING. I ALMOST GOT INTO AN ACCIDENT, BECAUSE I WAS NOT ABLE TO TURN THE WHEEL IN TIME. THANK GOD THE OTHER CAR MOVED OUT OF THE WAY. I HAVE YOUNG CHILDREN IN MY CAR EVERYDAY.

Type: Vehicle, Vehicle: 2015 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2017

Trend Over Time

Complaints by year

Quick Summary

The 2015 GMC Acadia has 21 Steering complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.