6 complaints reported

2020 GMC Acadia Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

After heavy rain or a carwash, the door locks and lift gate don't work from key fob. And the vehicle says no remote detected and has trouble starting. After a day or two they start working again. It caused U0422 (invalid data received from body control module). On forums it says it can be water leaking into the vehicle and shorting out the BMC from either the HVAC drain or a weatherstrip somewhere. Now my rear passenger door locks don't work at all. Dealer wants to replace the actuators but can't find the root cause of the problem. Issue has been going on for over a year now.

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2024
Mar 2024

Backup camera continues to intermittently fail even after recall remedy was performed. When placing the car in reverse, the backup screen goes black with a warning symbol on the screen that the camera is not working. This has happened intermittently for the last couple years. I've taken it to a GMC service center 5 times for this issue (3 of these visits were after the recall remedy was performed). The service has fixed the issue but it only lasts for a short time before reoccurring.

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2024
Oct 2023

Code P0128. While driving the vehicle gives a "steering assist reduced drive with care" the engine coolant temperature gage goes to 0 and the cooling fan runs until you turn off the car, and the a/c stops working. After replacing the engine coolant temperature sensor and harness the vehicle still does it. There are hundreds of reports of this happening online in forums. This is a safety issue when the vehicle is being driven.

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Oct 2023
Nov 2022

The vehicle’s lock/unlock feature is inoperable either via the buttons on the door inside the vehicle or via the key fob. There is no manual way to lock/unlock the vehicle from inside the vehicle. Driver and passengers could only exit vehicle via rear lift gate or thru the vehicle windows. Should driver or passengers have had mobility issues or not been able to crawl through the vehicle to exit via the tailgate, they would not have been able to exit the vehicle in the event of any emergency. Incident has happened on at least 3 separate occasions.

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Nov 2022
Jul 2022

navigation system stops working / all cameras stop working give a triangle with exclamation in the middle / radio also shuts down

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jan 2020
Nov 2019

TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY "SD CARD REMOVED" ALONG WITH VARIOUS OTHER ERROR MESSAGES. DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO. RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT UP. DEALER IS REPLACING RADIO AGAIN, BUT UNSURE IF THIS WILL FIX THE ISSUE. THE VEHICLE DOES NOT WORK AS INTENDED AS WHEN YOU PRESS THE NAV BUTTON VARIOUS ERROR MESSAGES POP UP AND NAVIGATION DOES NOT WORK.

Type: Vehicle, Vehicle: 2020 GMC ACADIA, Manufacturer: General Motors, LLC
Incident: Jul 2019

Trend Over Time

Complaints by year

Quick Summary

The 2020 GMC Acadia has 6 Electrical System complaints on file. Review the timeline above for detailed owner experiences.