2018 GMC Canyon Electrical System

The contact owns a 2018 GMC Canyon. The contact stated while parking the vehicle, the ignition key was difficult to remove from the ignition cylinder. The contact stated that the failure was constant and was unable to remove the key from the ignition cylinder, causing the 12-Volt battery to be drained. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the contact needed to jiggle the key until being able to remove the key from the ignition cylinder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.

The contact owns a 2018 GMC Canyon. The contact stated while the vehicle was parked, the contact attempted to remove the key fob from the ignition, and the key fob was stuck. There was no warning light illuminated. The contact stated that the gear shifter was in park(P) but the contact was unable to remove the key fob. The contact restarted the vehicle and shifted into other gears several times to remove the key fob. The vehicle was taken to the dealer where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,500.

When placing the vehicle in reverse, the infotainment screen goes to full brightness on the reverse camera, making it difficult to see at night by lighting up the cabin causing interior reflections when trying to see out the windows at mirrors or behind the vehicle. There is no way to adjust the brightness setting. This is a pointless feature as the camera becomes the required visual point and is sometimes obscured by dirt or water so the driver is forced to fight the bright useless screen to see out the windows.

Key sticks in ignition on accessory and cannot be removed. Service Bulletin generated by GMC. Available for inspection. Safety: with key stuck in accessory position battery goes dead in 4-6 hours, potentially stranding occupants and depending on location possibly creating a traffic hazard. Three attempts by GMC Fremont CA to repair so far. They have confirmed the problem. No warning or message.

TL* THE CONTACT OWNS A 2018 GMC CANYON. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE VEHICLE REMAINED RUNNING. THE CONTACT WAS ALSO UNABLE TO REMOVE THE KEY FROM THE IGNITION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COYLE CHEVROLET BUICK GMC 1801 BROADWAY ST, CLARKSVILLE, IN 47129 WHERE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.