45 complaints reported

2015 GMC Sierra 1500 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
45
Crashes
0
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

May 2019

A/C CONDENSER IS LEAKING - BLOWING HOT AIR

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jun 2018
May 2019 Injury

A/C REFRIGERANT LEAKS OUT AND BURNS EYES WHILE DRIVING. AFTER A FEW TIMES OF USING AND EYES BURNING, ALL REFRIGERANT LEAKS OUT, LEAVING A/C NONWORKING IN VEHICLE

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jan 2018
May 2019

THE AIR CONDITIONING STARTED BLOWING HOT AIR WHILE MOVING. THE TRUCK IS ONLY 4 YEARS OLD WITH 75000 MILES ON IT. IN DOING RESEARCH WE HAVE LEARNED THAT THIS IS A COMMON PROBLEM WITH THE GMC SIERRA'S AND IT NOT COVERED BY GM EVEN THOUGH IT APPEARS TO BE A DESIGN FLAW.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: May 2019
Apr 2019

MY 2015 GMC SIERRA 1500 (APPROXIMATELY 45,000 MILES) HAD A DEFECT THAT CAUSED THE AC SYSTEM TO CRACK AND LEAK REFRIGERANT, LOSE PRESSURE, AND FAIL TO PROPERLY FUNCTION. WHEN I TOOK MY VEHICLE TO A CERTIFIED GM SERVICE CENTER ON 4/11/19, THREE OTHER SIMILAR VEHICLES (MAKE/MODEL/YEAR) WERE EXPERIENCING THE SAME ISSUE. UPON CONDUCTING FURTHER RESEARCH I FOUND THAT THIS ISSUE IS WIDESPREAD AMONGST SIMILAR YEAR GMC SIERRA AND CHEVROLET SILVERADO 1500 PICKUPS. SO MUCH SO THAT SOME AREAS ARE EXPERIENCING AC CONDENSER REPLACEMENT PART SHORTAGES. MY VEHICLE WAS NO LONGER UNDER WARRANTY AND GM REFUSED TO ASSIST WITH THE OVER $1,200 REPAIR BILL.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Nov 2019
Mar 2019

CASE 3:18-CV-00096 BILLY FRANK AND JOHN O'BRIEN, ON BEHALF OF THEMSELVES AND ALL OTHERS SIMILARLY SITUATED. THIS OUTLINES THE ISSUE IN DETAIL. HTTPS://WWW.LIEFFCABRASER.COM/PDF/GM_AC_SYSTEM_COMPLAINT.PDF

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Mar 2019
Mar 2019

LIKE SO MANY OTHERS, MY TRUCK IS NOT VERY OLD AND HAS BEEN BLOWING HOT AIR FOR MONTHS. IT APPEARS TO BE THE SAME CONDENSER ISSUE AS REPORTED BY HUNDREDS IF NOT THOUSANDS MORE. AFTER DISCOVERING THIS IS CHRONIC ISSUE AND AC DELCO * DISCONTINUED THE ORIGINAL CONDENSER * ISSUED TSBS FOR THE CONDENSER WHICH INCLUDE A BRACKET TO HELP PREVENT THE ISSUE (TSB PIT5331 / OCT 2014) (TSB PIE0340 / MAY 2015) NEITHER OF THESE WERE EITHER APPLIED TO MY VEHICLE OR WERE NOT EFFECTIVE IN PREVENTING THE ISSUE. IT SEEMS OBVIOUS THAT THIS IS A DEFECT IN MATERIALS AND WORKMANSHIP BASED ON THEIR ISSUING OF THESE TSBS AND FAILURE TO RECALL THESE VEHICLES UNDER WARRANTY. THEY'VE APPARENTLY OPERATED A BLATANT "LET'S WAIT AND SEE" CAMPAIGN, HOPING THOSE OF US THAT DIDN'T CATCH THIS UNDER WARRANTY WILL FALL OUT OF WARRANTY AS I HAVE. SEVERAL LAW FIRMS HAVE INITIATED CLASS ACTION SUITS AGAINST GM IN REGARDS TO THIS, BUT IT SEEMS LIKE THAT'S A GOOD CHANCE TO GET LAWYERS RICH AND NOT GET MY TRUCK FIXED, OR GET A CHECK FOR $9.99... AS A SUMMARY - MY TRUCK BEGAN BLOWING WARM AIR LAST FALL, BUT I DIDN'T RECOGNIZE IT AS AN ISSUE AS THE WEATHER WAS ALSO TURNING COOL AND I WASN'T USING THE A/C. AC/DELCO AND GENERAL MOTORS KNOWS THIS IS CHRONIC AND AVOIDABLE ISSUE THE FAULTY PARTS HAVE BEEN REPLACED WHEN THE PRODUCTS FAIL UNDER WARRANTY NO EFFORT HAS BEEN MADE TO REPLACE THE KNOWINGLY FAULTY PARTS.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jan 2018
Mar 2019

AIR CONDITIONER BLOWS HOT AIR AS A RESULT OF LINE SYSTEM LEAK. AIR CONDITIONING FAILURE DO TO KNOWN TSB PIT5331. GMC HAS COVERED THIS ISSUE FOR LIKE SUV MODELS (ESCALADE, TAHOE, YUKON), BUT WANTS OVER $1,000 TO REPAIR GMC SIERRA 1500 AT GMC DEALERSHIP. THIS IS A FAULTY PRODUCT DESIGN THAT IS A KNOWN PROBLEM PER THEIR OWN SERVICE BULLETIN, AND ASSOCIATED HARNESS TO ENFORCE FAULTY AIR CONDITIONER UNIT DESIGN.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jan 2019
Mar 2019

2015 GMC SIERRA 1500 AIR CONDITIONING HAS STOPPED WORKING. THIS APPEARS TO BE A VERY COMMON PROBLEM AND GMC HAS ONLY ISSUED SPOTTY RECALLS FOR IT. MY TRUCK HAS 46,000 MILES AND NOW MY CHILDREN GET TO RIDE IN A HOT VEHICLE BECAUSE GM WILL NOT HELP WITH REPAIR.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jan 2019
Oct 2018

AC CONDENSER HAD TO BE REPLACE DUE TO LEAK. FAULTY DESIGN & INSTALLATION. GM ALREADY RECALLED 2014 MODELS WITH THE SAME PROBLEM. CONDENSER LINE BRACKET MOUNT DOES NOT ALLOW THE LINE TO FLEX, THUS MAKING CRACK IN CONDENSER. REPAIRED BY THE DEALER AT A COST OF $775.61.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jan 2018
Sep 2018 Fire

THIS POST IS ABOUT MAKING THE PUBLIC AWARE OF A POTENTIAL PROBLEM. ALTHOUGH THE MANUFACTURER DID NOT STEP UP AND DO THE RIGHT THING, I'M CONCERNED OTHERS MAY HAVE DEALT WITH THIS PROBLEM OR IT MAY HAPPEN IN THE FUTURE. ON AUGUST 29, 2018, MY TRUCK WAS PARKED ON MY DRIVEWAY BY 4PM AFTER RUNNING ERRANDS FOR A COUPLE OF HOURS. AT 6PM MY HUSBAND WENT OUT TO GET SOMETHING OUT OF IT AND SAW IT HAD CAUGHT ON FIRE. NOTHING WAS LEFT PLUGGED IN AND THERE WAS NOTHING FLAMMABLE IN THE TRUCK. THE FIRE DEPT WAS CALLED AND UPON INSPECTION STATED THE FIRE HAD STARTED IN THE CENTER CONSOLE AND SPREAD TO THE FRONT PASSENGER SEAT. THE CAUSE OF THE FIRE LOOK TO BE WIRING THAT OVERHEATED INSIDE THE CONSOLE WHERE THE WIRING CONNECTED TO 2 USB PORTS. GM INSPECTED THE DAMAGE AND FOUND THERE WAS NOT A MANUFACTURER DEFECT AND THE CAUSE OF THE FIRE WAS FROM AN EXTERNAL SOURCE. IRONICALLY, THEIR 3RD PARTY "EXPERT" FIRE INVESTIGATOR WAS NOT AWARE THERE WAS A WIRING HARNESS LOCATED BEHIND THE USB PORTS AND HAD TO BE SHOWN THEIR LOCATION. MY INSURANCE COMPANY IS NOW INVESTIGATING THE INCIDENT. I'M ASKING THEM TO LOOK INTO THE 12V POWER OUTLET POSSIBLY OVERHEATING AS I KNOW OF SOMEONE WHO HAD THEIRS OVERHEAT IN THEIR 2018 CHEVY SILVERADO. THE DAY AFTER THE FIRE I SENT PHOTOS TO THEM AND THEY COULD NOT BELIEVE THE DAMAGE. WHEN I TOLD THEM THE OUTCOME OF GM'S INVESTIGATION THEY WERE DUMBFOUNDED. I'M FORTUNATE NO ONE WAS HURT, BUT AM AFRAID THIS MAY HAPPEN TO SOMEONE ELSE. I MADE A 40K + INVESTMENT WITH GM AND LITERALLY "WAS BURNED". I WANT OTHER TO BE AWARE OF THE POTENTIAL FIRE DANGER. I DID EXPECT GM TO STEP UP AND TAKE CARE OF THEIR LOYAL CUSTOMER (I'VE BOUGHT 8 GM VEHICLES), BUT IT APPEARS THE ALMIGHTY DOLLAR WON OUT. THANKFULLY, IN MY CASE, NO ONE WAS HURT.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Aug 2018
Mar 2018

AC CONDENSER UNIT STARTS LEAKING AND VEHICLE AC STOPS BLOWING COOL AIR. THIS MAY ONLY SEEM LIKE A INCONVENIENCE, BUT HERE IN THE SOUTH SUMMERS ARE UNBEARABLE WITHOUT AC. OCCUPANTS OF VEHICLES COULD EASILY SUCCUMB TO HEAT EXHAUSTION. IT COULD BE DIFFICULT FOR THE DRIVER TO KEEP SWEAT OUT OF HIS OR HER EYES. THIS INCONVENIENCE COULD LEAD TO DISTRACTED/DISGRUNTLED DRIVING. THERE ARE ACTUALLY A NUMBER OF REASON THAT THIS COULD POSE A SERIOUS SAFETY RISK. GM IS WELL AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY ADDRESS THE SITUATION. I DIDN'T NOTICE THAT MY AC WASN'T WORKING UNTIL MY VEHICLE HAD 37,000 MILES ON IT. I'M POSITIVE THAT IT TOOK LONGER THAN THE FEW DAYS BETWEEN ME BEING AT 36,000 AND 37,000 MILES FOR THE REFRIGERANT TO COMPLETELY EXIT THE SYSTEM AND THE AIR TO NOT WORK. GM HAS OFFERED A HALF-HEARTED GOODWILL REPAIR THAT IS STILL JUST SHY OF $600. THIS HAS BEEN A KNOWN ISSUE FOR GM FOR YEARS AND IS NOT ONLY NEGLIGENT, SELLING ME THIS VEHICLE IN NOVEMBER OF 2015 ESSENTIALLY CONSTITUTES FRAUD.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Mar 2018
Jan 2018

A/C CONDENSER LEAKING FREON IT'S A KNOWN PROBLEM FOR GM

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Jun 2018
Dec 2017

THE AIR CONDITION CONDENSOR IS LEAKING AND THEREFORE CAUSED THE AC NOT WORK. WE HAVE PURCHASED A NEW CONDENSOR TO REPLACE IT AND FIX THE PROBLEM BUT THIS SHOULD BE COVERED BY THE MANUFACTURER.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: May 2017
Nov 2017

AT 50,000 MILES, AND 24 MONTHS AFTER PURCHASING IT NEW, THE AIR CONDITIONING STOPPED WORKING DUE TO A FAULTY CONDENSER. AFTER INVESTIGATING THIS PROBLEM I FOUND OUT THAT THERE IS AN EXTREMELY HIGH FAILURE RATE OF GMC TRUCKS FOR THE SAME EXACT PROBLEM. IT IS A WELL KNOWN DEFECT PER SEVERAL GM DEALERS WHO ARE LEFT TO DEAL WITH THE PROBLEM. A BRACKET TO SECURE THE A/C LINE WAS NEVER INSTALLED WHEN VEHICLE WAS BUILT, CAUSING MOVEMENT IN THE LINE WHICH EVENTUALLY CAN RUIN THE CONDENSER, AC LINE AND COMPRESSOR. I ASKED GM DEALER TO FIX UNDER WARRANTY BUT WAS TOLD THAT THE BEST THAT GM WAS WILLING TO DO WAS TO PAY 40% OF THE REPAIR BILL. THIS IS UNACCEPTABLE, AS THE DEFECT IS WIDESPREAD IN MANY OF THEIR LIGHT TRUCKS

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Sep 2017
Aug 2017

REF. COMPLAINT # 11013360. ONCE AGAIN, AT 14,842 MILES, I WAS COASTING AFTER TURNING INTO A LONG DRIVEWAY, I PUSHED THE ACCELERATOR TO CONTINUE.. THE ENGINE REVVED AND THE TRUCK ACTED AS IF IT WAS IN NEUTRAL. THIS TIME, IN THE SECURITY OF MY DRIVEWAY, I DID NOT TOUCH THE GEAR SHIFT AS I HAD IN TIMES BEFORE. THIS TIME I JUST TRIED PUSHING THE ACCELERATOR. AFTER FOUR ATTEMPTS WHERE THE ENGINE JUST REVVED.THE GEAR FINALLY "CAUGHT AFTER THE FOURTH ATTEMPT TO ACCELERATE". ONCE AGAIN, I TOOK IT INTO MY DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THIS ISSUE. PLEASE, I NEED SOMETHING DONE! I AM DRIVING CROSS COUNTRY FROM SOUTH CAROLINA TO WYOMING IN ONE MONTH. I AM VERY APPREHENSIVE ABOUT DRIVING THIS TRUCK AS I FEEL IT IS UNSAFE AND WILL CAUSE ME TO CRASH. I HAVE NOT HEARD A RESPONSE FROM YOU SINCE FIRST REPORTING THIS PROBLEM 8/7/2017.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Dec 2017
Jun 2017

AIR CONDITIONING CONDENSER COIL. CONDENSER COIL IS LEAKING. TRUCK IS LESS THAN 2 YEARS OLD WITH THE PROBLEM STARTING.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: Mar 2017
Jun 2017

BAD WELD ON HVAC CONDENSER. WAITING 7+ WEEKS FOR NATIONAL BACK-ORDERED REPLACEMENT PART. WHY IS THERE NO RECALL SINCE CLEARLY THIS IS A MAJOR SPILL?

Type: Vehicle, Vehicle: 2015 GMC SIERRA DENALI, Manufacturer: General Motors, LLC
Incident: Jan 2017
Aug 2016

2015 GMC SIERRA 1500 HAS A VIBRATION PROBLEM. BEEN IN SHOP 2 TIMES SO FAR WHEELS AND TIRES BALANCED. STILL THE VEHICLES VIBRATES AT SPEEDS 77 AND UP AT 85 YOU CANT STAND TO BE IN VEHICLE HAVE DROVE ON NEW PAVEMENT, INTERSTATE, CHANGED LANES STILL NO CHANGE. I HAVE A VIDEO ON THIS AS WELL AS A LOT OF VIDEOS ON U TUBE TO SHOW VIBRATION AT HIGHWAY SPENDS THIS IS A PROBLEM ON 2014 AND 2015 AND THE DEALERSHIP AND GM STATES THIS IS NORMAL BUT WILL NOT GIVE YOU THAT IN WRITING THEY STATE THEY ALL DO IT.

Type: Vehicle, Vehicle: 2015 GMC SIERRA 1500, Manufacturer: General Motors, LLC
Incident: May 2015
Mar 2016

MY VEHICLE SHAKES AT HIGHWAY SPEED. I CAN FEEL IT IN THE STEERING WHEEL, AND SEAT. VISUALLY I CAN SEE THE BED OF THE TRUCK SHAKE. THE ISSUE HAS NOT GONE AWAY.

Type: Vehicle, Vehicle: 2015 GMC SIERRA, Manufacturer: General Motors, LLC
Incident: May 2016
Nov 2015

A WEEK LATER AFTER BUYING A NEW 2015 GMC SIERRA DELANI FROM ED MORSE GMC 'SAWGRASS I TOOK IT TO A TRUCK ACCESSORY COMPANY TO ORDER A NEW BED (TONNEAU) COVER. THEY TOOK THE ORDER AND TOOK A PICTURE OF THE SERVICE PARTS IDENTIFICATION LABEL, LOCATED IN THE TRUCK GLOVE BOX FOR THE PURPOSE OF ORDERING THE PART AND COLOR. THIS IS THE ONLY PLACE IN THE TRUCK THAT IDENTIFIES THE PARTS AND COLOR FOR THIS PARTICULAR VEHICLE. I AM ENCLOSING A PICTURE FOR YOUR REVIEW. TEN DAYS LATER THE COVER ARRIVED AND WHEN I WENT TO THE COMPANY TO HAVE IT INSTALLED, THEY REMOVED THE WRAPPING TO SHOW ME THE COVER AND WE FOUND OUT THAT IT WAS NOT THE RIGHT COLOR. THE COVER WAS WHITE INSTEAD OF BLACK. THE COMPANY MANAGER CHECKED THE ORDER TWICE TO VERIFY THAT THEY HAD ORDERED IT CORRECTLY AND THAT HAD THE CORRECT DECAL INFORMATION. THIS IS WHEN WE FOUND OUT THE CODE INFORMATION IN THE SERVICE PARTS IDENTIFICATION LABEL IN MY TRUCK WAS INCORRECT, THE CODE FOR THE PAINT SAID WHITE NOT ONYX BLACK AS THE COLOR OF MY VEHICLE. THEY SAID WE CAN RE-ORDER THE TOP IN THE RIGHT COLOR, BUT WILL NOT BE ABLE TO REFUND YOUR DEPOSIT BECAUSE IT WAS NOT THEIR FAULT BUT GMC. WE CONTACTED GMC ON 2/11 TALKED TO SHELLY AND SHE SAID THEY COULD NOT HELP US; THEY WOULD NOT EVEN PUT A MANAGER ON THE PHONE. THEN WE CONTACTED THE DEALER WHO HAD SOLD US THE TRUCK, ED MORSE GMC-SAWGRASS, FL. THE DEALER TOLD US THAT HAD CONTACTED GMC BUT THEY WOULD NOT DO ANYTHING ABOUT THE WRONG SERVICE PART DECAL WE WANT GMC TO FIX THIS PROBLEM REPLACING THE DECAL BECAUSE THE INFORMATION IN THIS DECAL IS VITAL TO ORDER CORRECT PARTS FOR THIS VEHICLE AND WE KNOW THAT SOONER OR LATER WE ARE GOING TO NEED THE CORRECT INFORMATION. IF THEY CAN'T FIX THIS PROBLEM THEY SHOULD REPLACE THE TRUCK.

Type: Vehicle, Vehicle: 2015 GMC SIERRA, Manufacturer: General Motors, LLC
Incident: Jan 2015

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Quick Summary

The 2015 GMC Sierra 1500 has 45 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.