2017 GMC Terrain Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2017 GMC Terrain. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated, and an audible sound was heard. The contact stated that the failure occurred whether or not a passenger was seated in the seat. The contact stated that the driver’s side air bag warning was also activated while the driver was seated in the seat. The vehicle was taken to the dealer where the failure was diagnosed as a defective air bag sensor. The contact was informed that the sensor needed to be replaced. The contact stated that the dealer informed her that the failure was not covered under the warranty. The manufacturer was not notified of the failure. The failure mileage was unknown.
Driver side head curtain airbags failed to properly deploy during rollover accident Not my vehicle, this is vehicle accident I responded to, Captain Fire Dept
TL* THE CONTACT OWNS A 2017 GMC TERRAIN. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE WAS UNEXPECTEDLY REAR ENDED WHICH FORCED THE VEHICLE TO SLIDE FORWARD UNTO THE HIGHWAY, THE IMPACT CAUSED THE AIR BAGS TO NOT PROPERLY DEPLOY WITH THE SERVICE AIRBAGS LIGHT ILLUMINATING. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION, A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHERE THE VEHICLE DAMAGE WAS BEING REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE, HOWEVER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING 9PM ON A CITY ST RD, COMING UP ON A MILE LIGHT THAT WAS RED. THE ROADS WERE DRY ON A 5 LANE RD. THERE WAS 1 CAR AHEAD OF MY CAR WITH THEIR BRAKE LIGHTS ON . ALTHOUGH NOT NOTED ON POLICE REPORT THE CAR WAS STOPPED APPROX 5 TO 7 CAR LENGTHS PRIOR TO THE RED LIGHT. I HAD BEGAN TO SLOW DOWN BUT DID NOT REALIZE THE DRIVER AHEAD WAS NOT SLOWING DOWN BUT STOPPED. I SWERVED TO THE RIGHT AND AS NOTED IN PICS BELOW THE DRIVERS SIDE OF CAR HIT THE OTHER DRIVERS PASSENGER BACK CORNER. I ENDED UP IN A PARKING LOT ON THAT CORNER. OTHER THEN THE MEDICAL TERM COOP TO COOP THAT ALSO AIDED IN MY HEAD INJURY, I ALSO HIT MY HEAD 2 TIMES AT MY HAIRLINE ON THE STEERING WHEEL AND THEN MY LEFT CHEEK. I WAS DIAGNOSED AND SUSTAINED A SEVERE CONCUSSION/ BRAIN TRAUMA. I WENT TO THE EMERGENCY ROOM TWICE FOR CARE OF WORSENING SYMPTOMS AND WAS INCAPACITATED AND OUT OF WORK FOR ABOUT 6 WKS. WHICH WAS STILL TO FAST TO RETURN, BUT I COULD NOT AFFORD BEING ON DISABILITY. FOLLOWING THE ACCIDENT THE CAR WAS TAKEN TO THE CITY TOW YARD, AND WAS ASSESSED WITHIN A WEEK BY THE INS ADJUSTER AS TOTAL LOSS. FROM THERE IT WAS TAKEN TO A JUNK SALVAGE BUSINESS. DUE TO MY INCAPACITATION I HAD NO MEANS TO LOOK INTO CONCERNS RELATED TO WHY THE AIRBAGS DID NOT DEPLOY. I AM A NURSE PRACTITIONER THAT NOW HAS SHORT TERM MEMORY LOSS, MIGRAINES, AND ATTENTION DEFICIT DUE TO THE BRAIN INJURY. I HAVE NO WAY OF FINDING OUT IF THE AIRBAG SENSORS WERE DEFECTIVE OR NOT BECAUSE, ALTHOUGH I'M ATTEMPTING TO TRACK THE CAR IT'S BEEN DIFFICULT, AND UNSURE OF MY RIGHTS TO THE CAR IF I CAN TRACK IT DOWN. THE BIGGER SURPRISE WAS THAT I RECEIVED A RECALL NOTICE ON MY 2018 GMC TERRAIN JUST TODAY, BUT HAVE NO ANSWERS ON THE 2017. PLEASE HELP IN ANYWAY WITH WHAT I SHOULD DO. SINCERELY *TR *JS
TL* THE CONTACT OWNS A 2017 GMC TERRAIN. WHILE DRIVING 32 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND MOUTH, AND SUSTAINED A MILD CONCUSSION. MEDICAL ATTENTION WAS REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,850.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2017 GMC Terrain has 5 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.