2016 Honda Civic UNKNOWN OR OTHER

The contact owns a 2016 Honda Civic. The contact stated that the white paint was peeling off the vehicle. Large white pieces from the rear hood started to peel off first. Then, the white paint from the rear and later both rear sides, the paint was peeling off, stemming from manufacturing defects in the application of its three-stage finish, leading to peeling and flaking that can impact resale value and cause rust. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 100,000.

I am reporting confirmed odometer fraud involving a 2016 Honda Civic. CarMax documented the vehicle as “ROLLBACK / NOT ACTUAL MILES / TRUE MILEAGE UNKNOWN.” Experian verified a mileage discrepancy. A prior Michigan title contains inconsistent mileage. Selling dealer: Car Tec Enterprise Leasing & Sales LLC, Deer Park, NY. I am requesting investigation under the Federal Odometer Act.

Component that failed: The air conditioning system evaporator core failed, causing refrigerant leakage. The vehicle was inspected and diagnosed by a Honda dealership, which confirmed the failure and provided a written quote for replacement. The component is still installed and available for inspection. Safety risk: When the evaporator leaks, the A/C system loses refrigerant and stops cooling. This prevents the defrost/defog system from working properly, which can lead to poor visibility through the windshield in humid or rainy weather. In hot conditions, lack of cooling can also cause driver fatigue and heat stress, creating a safety risk for occupants. Confirmation of problem: Yes, the problem was confirmed by a Honda dealership after the condenser was already replaced under Honda’s extended warranty. Inspection by manufacturer/others: Yes, the vehicle was inspected by a Honda dealership. Honda corporate was contacted but declined to cover the evaporator, even though the condenser was covered under warranty due to a known defect in the A/C system. Warning lamps or symptoms: There were no warning lamps or dashboard messages. The only symptom was a loss of A/C cooling. After recharging the system, the A/C worked temporarily but will lose effectiveness again as refrigerant continues to leak. Summary: This is a premature failure of a critical climate control component that is widespread among 2016–2018 Honda Civics. Honda already extended warranty coverage for defective condensers in these models, but evaporator failures are also common and part of the same defective A/C system. The high cost of repair (quoted over $2,000) combined with the safety risks of poor windshield defogging and cabin overheating warrant NHTSA investigation and corrective action.

2016 Honda civic has 28 000 miles and the air conditioning went out. took it to Honda dealership, compressor, and evaporator and gasket is not working. everything but the evaporator is covered. Been driving in hot weather and unable to maintain comfortable temperature. Unsafe during hot weather to be driving in a car that has no air conditioning, may lead to heat related illness such as heat stoke in long drives. this is a well documented issue with these Hondas. Has been inspected by Honda dealership. unknown.

Complaint Description for NHTSA Vehicle Information: • Year: 2016 • Make: Honda • Model: Civic • VIN: [XXX] : 90,484 Description of the Issue: I am experiencing a complete AC failure in my 2016 Honda Civic due to an evaporator leak, which has resulted in an unreasonable $4,000 repair cost quoted by my local Honda dealership. This is a well-documented and widespread issue among 2016-2020 Honda Civic owners, where the AC system components, including the compressor, condenser, and evaporator, fail prematurely. Honda has already acknowledged defects in the AC condenser and extended the warranty for that part. However, they have not extended the warranty for the evaporator, which is also failing at an alarmingly high rate. Safety Concerns: • Visibility Issues: Without a working AC system, the defrost function does not operate properly, causing windshield fogging, which can obstruct visibility and create a safety hazard while driving. • Extreme Heat Risk: In hot climates, the lack of AC can lead to dangerous cabin temperatures, which is a health and safety risk, especially for passengers with medical conditions or young children. Honda’s Response & Requested Action: • I contacted Honda Customer Service to request goodwill assistance, but they have not yet agreed to cover the repair cost. • Many Honda Civic owners have filed similar complaints about evaporator failures, yet Honda has failed to take action. • Given the widespread nature of this issue, Honda should extend the warranty for the evaporator, just as they did for the AC condenser. I am filing this complaint to formally urge NHTSA to investigate this issue and hold Honda accountable for what appears to be a defective AC system across multiple model years. Thank you for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component: Car AC System The Car AC system of the 10th generation Honda Civics is extremely faulty. My car is a 2016 Honda Civic with 75,000 miles and I have already had 3 "Extended Warranty" repairs on it. One at the condenser system and 2 at the compressor. This were covered under the "Extended Warranty". Now the evaporator is giving out and it is not cover under "Extended Warranty" and consumers are expected to pay for a faulty designed AC repair that just keeps breaking. In very hot areas in the country this is a major issue as the AC constantly blowing hot air can be nauseating and distracting especially with outside temperatures are above the 100 degrees. With the Extended Warranty only lasting 10 years a lot of cars are now going to be considered out of warranty and forced the consumer to pay for the faulty design. I would understand if the warranty repairs would fix the issue and they would never come back. But it seems that they are placing a mere bandaid and kicking the problem down the line until everyone is out of warranty. I've had 3 service to the AC and now I am due for a 4th. The car is not that old to be requiring all these services, and the bandaids place on the service are only lasting 1 to 2 years.

In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.

At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.

AC system fails for the third time since 2021 (fixed twice and issue comes back)

yes

The A/C unit is continuously giving out. The condenser and compression shaft have been replaced twice and have now damaged the evaporator causing it to leak. Due to the A/C system blowing hot air, driving in the high degree weather has became a risk to myself and passengers. Dealership has checked if the parts affected were under warranty to resolve issue, however, Honda does not cover evaporator leak problem even though multiple owners have complained about issue. The repair quote is costing owners more than $2k out of pocket that they may have to replace again in a short time. Causing financial burden from the brand's negligence. Issue will first blow hot air on the driver side and the passenger side will soon follow suit.

My AC gave me problems 2years ago, after a couple times at dealer finally, needs to replace Compresor and condenser and hoses. Honda put me in waiting list for the replacement of the parts. (covered under 10 years extended warranty) finally got call to repair the car. Now my AC again stop working only hot air. Took the car to Honda, now the evaporator is leaking. They want $ 2,450 to replace.

AC on these models is a complete failure. It is well know that 2016 Honda Civics have had issues with the AC system and the source of the malfunction lies in the refrigerant, specifically the R-1234f, which appears to be incompatible with the AC system components. As a result, leaks have developed, contaminating other vital AC components and causing unnecessary strain on the system. Refrigerant leaks have a cascading effect, leading to cross-contamination of other AC components and increased strain on the entire system. The fact that the condenser, air compressor, and evaporator have to be replaced due to the refrigerant leak is a clear indication of the severity of the problem. Other main problem is that whenever you take these vehicles into Honda dealerships with or without warranty they clearly do not go through all the issues. They find the first issue, they patch and send you on your way. You can feel they are have been trained to be money hungry and upsell wherever possible

There was white padding between my speakers and trunk that had a malodorous smell.

My 2016 Honda Civic recently started having a problem with the air conditioner. The air blowing through is not cold and also smells strange. After taking it to an official Honda dealer, they've confirmed it's a problem with the evaporator and it needs to be replaced. An extended warranty exists for the compressor and condenser but not the evaporator. I believe the three are related and the evaporator should also be covered under warranty. This problem affects the air being pushed through the AC unit and could harm the passenger's well being.

Rear view mirror is peeling and discoloration is occurring. Causes impaired view while driving.

Few years ago I fix (pay about $1300 no body give this money back ) air Conditioning Problem in LAMACCHIA HONDA , Syracuse , NY. and [XXX] again fix air Conditioning Problem( Cover warranty from HONDA Corp.) in LAMACCHIA HONDA Syracuse, NY...now I have same Problem NO WORKING AIR CONDITIONER ..WHAT NOW ? ONE TIMES I PAY ... bellow pictures from my car Hot air coming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

First AC condenser went out Now theres a problem (leakage) with the AC Evaporator. Ive been hearing this happening to alot of the same hondas!

After numerous statements regarding issues with the A/C units, it appears there’s an additional item that should be added to the list of recall/extended warranty issues for Honda. The evaporator is now an additional item that is an issue amongst numerous consumers. I’ve had an issue with the evaporator and have been charged a hefty amount for labor by the dealership stating this was the issue. I was not allowed to replace my compressor/condenser, which is strange that those work just fine even with a recall, but suddenly an entirely different part was not working that’s not under warranty. I left the dealership extremely frustrated to be sold a car with faulty equipment that is being called out online and Honda does not show any proactive measures.

My 2016 Honda civic has been having air conditioning issues and this should be repaired by the manufacturer. The issue is with Evaporator Core and the condenser. The Honda dealership inspected the car and made the determination; however, he says that there have not been any recalls issued by Honda for the Evaporator Core. We live in Arizona and it is dangerous to drive a car without a working air conditioner. Please help fix this as I am sure there are a lot more other owners who are having similar A/C issues!

My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car’s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers. I see that there is an ongoing class lawsuit for this exact issue “Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. [XXX] in the U.S. District Court for the Northern District of California.” Next time this malfunction occurs, I will take a video and I can provide that as proof to validate my case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air conditioning compressor and condenser leaking which caused the evaporator to fail. Honda refuses to fix evaporator due to faulty A/C system leaking.

The inside door handle on my car has become unusable two times in the past 2 years. This is a danger because, in case of an emergency, the door would not be able to be opened by the passenger.

Purchased this vehicle new in 2016. The AC system has never worked properly. A few years ago parts were given the extended warranty. I had it fixed at an authorized Honda dealer, it blew cold air for about 2 weeks and then died agin. I had it fixed again, was told parts were defective in the first repair and it worked for 1 summer. Now this summer it is not blowing cold air once again and again I got another warranty extension in the mail. This time at Honda it’s a different part in the AC and of course it isn’t covered. So for a quick $3000 it can be fixed. This is my 9th Honda/Acura vehicle and I have never had such a unreliable car. Very disappointed with the “new” Honda.

The inside of the car smells like coolant and the air is making the front dashboard foggy. One area of the Central ac is blowing cooler than the other.