2019 Honda Civic UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.
AIR CONDITIONING EVAPORATOR DIED AT 86,000 MILES.
The damage was to my rear windshield on my 2019 Honda Civic LX. The incident happened on March 19th 2025 at 5:30 PM while at a stop light. I heard a big bang or pop and initially thought that a big rock had been thrown at my car and assumed it smashed into the body. I immediately got out of my car and inspected the body quickly on my side only, fearing the light would turn green soon and I would need to resume my drive. I saw no damage. The left turn light became green and I proceeded to turn left. As I checked my rear view mirror, I noticed that my rear windshield was shattered, being held in place by the tint film. I was confused and did not know what happened. When I arrived at my destination, I inspected the glass and found no signs of an object striking the glass and causing damage. I went to the internet and looked for any incidents similar to what I experienced. I found that other Hondas have "Popped" and "Shattered" rear windshields in the past. The temperature on the date of the incident was a mild 72 degrees and sunny. The last time I used my rear defroster was a week ago. I did not use my AC/Heater on the date of the incident. I plan to see my Honda dealership and make arrangements with Honda or Safelite to get the damage repaired.
Received a recall letter that the part was finally available for repair back in October 2024 and every time I contact my local Honda dealer, they generally give me the answer to call back next month to schedule when it’s in their physical stock. Called today, now March and the Service rep said they’ll call me when the part becomes available. It’s been well over 60 days and haven’t been able to drive my car distance for safety concerns since most travel is on the NJ parkway.
While driving, my car slows down and just stops. I’ve been lucky to pull over and get out of ongoing traffic but then it won’t turn on to the point where I’ve had to get it towed. This has happened 3 times already. It’s a safety hazard.
I am writing to express my concern regarding a serious issue I encountered with my vehicle. On September 9th while driving, the sunroof of my car spontaneously shattered without any apparent cause or impact. I did not see or hear anything that could have hit the sunroof to result in such damage, and I was driving under normal conditions. This is an alarming safety issue, and I would like to understand how such a failure could occur. It not only caused significant inconvenience but also posed a serious risk to my safety while on the road. I believe this may be due to a defect in the glass or its installation, and I am requesting an immediate investigation into the cause of this incident.
An internal module was not working properly causing the car to not shut off properly and drain the battery. The car alarm would also go off randomly. It was causing there to be issues with starting the car and concern when driving due to the battery potentially not functioning properly and it being strained. A Honda dealer says this is due to an internal module not working properly. One message that appeared was “ keyless access system problem”. But this message did not appear once i started my car again after the batter was drained.
Side Mirror have peeling paint and other areas are not affected.
The air conditioning system has a leak. There are a lot of complaints about it online and they already issued an extended warranty for Civic vehicles covering up to year 2018 for a leaking condenser. Right now I have no air conditioning.
Recall for A/C components was serviced. Less than a year later, Evaporator for A/C experiencing same issue. Dealership doesn't want to warranty, asking for $1500, even though evaporator experiencing same issue as recalled components. Online research finds this is extremely common.
Subject: Formal Complaint - Premature AC Evaporator Failure in 2019 Honda Civic Vehicles National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 Dear NHTSA, I am writing to file a formal complaint regarding the premature failure of the air conditioning (A/C) evaporator in my 2019 Honda Civic EX. The substantial repair cost, exceeding $2,100, leaves me deeply concerned about a potentially widespread defect within this model's A/C system. My dealership informed me that other crucial A/C components, such as the condenser and compressor, are covered by an extended 10-year warranty. However, the evaporator, is not. This disparity in coverage seems unjustified, given the significant number of similar complaints I have found online. A discussion thread [XXX] {Honda forum} ) features numerous Honda owners reporting evaporator failures, with a Honda mechanic's post highlighting the issue's frequency. I purchased this vehicle with the expectation of Honda's renowned reliability. I face significant financial hardship within a year of purchase. A previous substantial engine wiring repair further burdened my situation, even leading to my full coverage insurance being dropped. Now, facing the steep cost of the evaporator repair, I am left with expensive liability-only insurance. Based on my experience, the widespread online reports, and the extended warranties on other A/C components, I have strong reason to believe that this model's A/C system is inherently faulty. I urge the NHTSA to investigate this issue and consider the potential need for a recall or extended warranty coverage for the A/C evaporator to protect other Honda owners from similar unexpected expenses. I have attached the repair estimate for your reference. Thank you for your attention and dedication to vehicle safety. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The AC system on the 2019 Honda Civic Sport Hatchback Touring stopped blowing cold air out of all the vents (driver and passenger) After turning off the car, only the passenger and right center vent blew a little colder air but the driver vent blew hot air. We took it into the dealership for inspection and their finding was Compressor and Condenser are dry along with evaporator core needing replacement. They also found that the freon level was low. The dealership told me that Honda extended the warranty on the compressor and condenser due to the new freon they are using which is known to cause issue with the AC system. They seen evaporator core going bad on other Civics as well but aren't sure why Honda isn't covering evaporator core yet.
I was driving on a relatively hot day around 85F and the car AC was working fine but in the course of 30 min the ac started blowing hot air on my face while I was driving on freeway. The temperature was set to 69F but it still kept blowing hot air. After a while it started giving me a headache and I had to turn it off. I got it checked by Honda dealership and there is an Evaporator leak in the car confirming why I got a headache. This is a safety risk to the passengers of the vehicle as high concentrations of the ac refrigerant can leak in the car potential poisoning or making the driver loose consciousness and loose control of the car causing an accident. The problem has been confirmed by the dealership as there is an extended warranty for the condenser due to the high pressures of the newer refrigerant causing holes in condenser and evaporator but there is NO extended warranty for the evaporator which poses a greater risk to the drivers than the condenser since the part is inside of the cabin.
Air conditioner condenser & compressor stopped working
I got pulled over and they said my plates belong to a different and different year
The vehicle's condenser and evaporator have failed. I recently purchased my leased vehicle and at the time of purchase, I was not notified that there is an extended warranty provided upon the date of purchase if the condenser is to fail. I received a letter in the mail 2 months later after it failed about this issue. Thinking I would be covered I took my vehicle to the dealer and was notified that the condenser did in fact fail however the vehicle's evaporator has also failed and that is not covered by the warranty. The condenser was not able to be replaced without also repairing the evaporator at the same time which cost $2,000. With the results of climate change, the summers are getting hotter which imposes major health/safety issues. The letter received makes it clear if the condenser is to fail due to manufacturer issues it would be covered however if caused by an outside source it would not. It is very clear due to the condenser failing it caused the evaporator to fail OR the evaporator was also faulty already to begin with which should then ALSO be covered in the extended warranty. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The A/C stopped working about 3 & a half years into the vehicle's life which is well past the regular warranty time frame.
Ac compressor and evaporator leaking due to manufacturer fault
When my phone rings while my radio is on and after I’m done with the call, it doesn’t go back to the radio it’s stuck in that call mode..I have to stop and turn off my engine and start it back up to clear the settings/mode.
AC condenser have hole on it. Causing the AC gas to leak.
My pearl gray paint is completely chipping and flaking off on the mirrors and all 4 foot handles.
Intermittently the car will stall out when parked idling and then won’t restart for a few minutes after turning off. It acts as if it ran out of gas. The gas gauge is always at different levels when it happens. We have taken it to the dealer multiple times with no fix.
DRIVING ON I-64 IN VIRGINIA WHEN A LOUD POP WAS HEARD AND SAW GLASS OFF THE BACK OF THE VEHICLE. SUNROOF HAD SHATTERED FOR NO APPARENT REASON.
2019 Honda Civic EX was running normally. Next day I start it up and nearly every warning light on the dash illuminates—no power steering, lane assist, adaptive cruise control, braking system, and more. Car is not drivable. At 39K miles Honda says it’s out of warranty.
The engine heat plate has fallen off twice during normal highway travel and dragging on the road causing sparks making my vehicle unsafe and unable to drive. The first time I paid to have it repaired. Now that this has happened for the 2nd time, I feel this is going to be an ongoing issue. The first incident happened in April of last year.
IRREGULAR COOLING FROM AC, SAME TEMPERATURE CONTROL WILL FEEL COOL ONE DAY AND NEXT DAY IT FEELS LIKE THE CAR IS NOT COOLING MUCH AT ALL. I BELIEVE THERE IS ALREADY A LAWSUIT ABOUT THE SAME ISSUE AGAINST HONDA, BUT I CAN ONLY BECOME A PARTY TO THAT IF I INCUR SOME REPAIR EXPENSES. I HAVE HAD FREON REFILLED TWICE AND RECENTLY HAD AC CONDENSER REPLACED (UNDER WARRANTY) BUT I AM STILL NOT CONVINCED IT IS WORKING OPTIMALLY FOR A CAR THAT BARELY HAS 5500 MILES, DESPITE BEING ALMOST 2 YEARS OLD.
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Quick Summary
The 2019 Honda Civic has 28 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.