2021 Honda Civic Electrical System

A recent Electric Power Steering (EPS) failure on my 2021 Honda Civic that resulted in a repair of the entire steering rack. I took my vehicle to Vandedrgriff dealership for routine maintenance, including tire replacement, alignment, oil change, and a multi-point inspection. The car passed all checks and was deemed safe to drive. However, immediately after leaving, the steering became sticky and difficult to control on the freeway — a serious safety risk. Upon returning the next day, I was informed of an internal EPS failure, with a repair estimate exceeding $4,584.30. I later discovered this failure involves a part number tied to a known Honda recall. Although my VIN is not currently part of the recall, the symptoms and overall failed part match exactly. The failure occurred immediately after authorized dealership service without warning. The EPS unit is associated with a known defect. The failure occurred just outside the 3-year warranty and before its time. An EPS is guranteed good over 100,00 miles. The issue created a dangerous situation on the road. Honda America Corporate has inspected the vehicle and refused to cover the repair because I am right outside of my warranty. I am a loyal Honda customer and trust in Honda's commitment for safety and customer satisfaction.

With my steering wheel, when turning, the wheel will sometimes get “sticky”. Making it so I have to use extra force to get he wheel “unstuck”. Took it to my mechanic, they found a recall for the ‘22-‘23 year model civics for this same problem. The electric steering motor can sometimes fault and cause the wheel to get stuck while turning.This was not for the ‘21 year. I called my dealership, they said there was nothing I could do as there is no recall for my vin, although I’m having the exact same problem as the ‘22-‘23 models. He recommended I can the Honda 1-800 number. Pretty much got told the same thing. I was looking to get a goodwill extension, he said that would not apply due to Honda warranties. Next best thing was for me to be here filing a complaint.

Blend door actuator failure

The coating on the wiring harness is soy based and rodents chew the wires causing multiple electronic failures. Power steering failed, Adaptive Cruise Control failed, Automatic Emergency Braking failed, Lane Keeping Assistance failed. Vehicle is extremely unsafe!

If your new car needs an expensive repair, which your bumper-to-bumper warranty should cover, the service staff tells you statements such as, "We cannot duplicate your complaint." These statements free them from the need to repair your brand-new car. Then, the dealership staff, Group 1 Automotive (owner), and Honda, USA (in my case), work to talk you into a trade or a costly insurance claim or string you along until your warranty runs out. Or they talk you into buying an additional warranty that only offers you the same type of answer of non-duplication. By the time your warranty runs out, the costly not fixed repair is massive and usually a situation only the manufacturer can repair. You know what that means. Either you decide to pay for a trade-in, or you fall into the trap of only the dealership being able to handle the repair they knew was needed. Either way, because the dealership refused to honor your warranty, you are charged by them possibly thousands to make up for them not being able to duplicate your concerns. Or, as I have learned, repair your vehicle the right way the first time. I read about a woman whose tire light would not go out until she bought a new tire because the dealership sold her the wrong size tire. Or another possible SCAM is to give you unpleasant surprises. After you have your car a while, you learn that your payments are possibly much higher than you expected, or you do not have the vehicle that you thought you bought. One of Group 1 Automotive dealerships took advantage of a Vietnam Veteran with an increase of payments possible contract SCAM after he had eye surgery. The moral to that story, make sure you can read your contract before leaving the dealership because you need to ensure that you signed exactly as you bargained. My signed contract from Honda of Slidell informed me that I had bought 2020 when I bargained for a 2021. It was not until I convinced Honda of Slidell management that I was willing to inform the public of their m

In first month of ownership, all four windows automatically opened after I parked the car and walked away. After some online investigation, I made an appointment with Honda Service Dept. and asked them to disable the remote window open feature. They said it could not be done. Then I found video on You Tube showing a Toyota technician enabling this option; if it can be enabled then it can also be DISABLED I would assume. Why is this disable remote window opening not available for my Honda Civic? The title of the You Tube video is 'Make Your Toyota Key Open Windows'. July 6, 2020. Link: https://youtu.be/bM60vOAuUgQ or https://www.youtube.com/watch?v=bM60vOAuUgQ Links don't appear to be working here.