82 complaints reported

2004 Honda CR-V Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
82
Crashes
16
Fires
0
Injuries
9

Complaint Timeline

Chronological view of owner reports

Sep 2015

TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V7000000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2014
Aug 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 AND 14V353000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Jul 2015 Crash Injury

2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG PROBLEMS. *SMD THE CONSUMER RECEIVED THE AIR BAG RECALL NOTICE IN JANUARY 2015. THE VEHICLE WAS TAKEN TO THE DEALER IN FEBRUARY TO COMPLETE THE RECALL. THE CONSUMER WAS INVOLVED IN A HEAD-ON ACCIDENT IN APRIL 7, 2015 AND THE AIR BAGS DID NOT DEPLOY. SHE RECEIVED SOME BACK AND NECK INJURIES. THE VEHICLE WAS TOTALED. JB MA 10/22/2015 UPDATED 10/17/217*CN

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2015
Jul 2015

TL* THE CONTACT OWNS 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 15V320000 (AIR BAGS) AND 14V353000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2014
Jul 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/15*LJ UPDATED 12/10/2015 *JS

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Jul 2015

I HAVE BEEN WAITING FOR THE AIRBAG RECALL PARTS SINCE JANUARY, 2015. I WAS NOT NOTIFIED BY HONDA OF THE RECALL. FORTUNATELY, IT WAS COVERED IN THE NEWS AND I WAS ABLE TO CHECK USING MY VIN. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE, BUT THE DEALER IS NOT ABLE TO TELL ME WHEN THE PARTS WILL BE AVAILABLE. *TR

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2015
May 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2014
May 2015

MY HONDA CRV IS WITHIN THE YEAR RANGE FOR A RECALL OF THE DRIVER SIDE AIRBAG. TO DATE, I HAVE NOT RECEIVED ANY RECALL NOTICE FROM HONDA......AT ALL. I AM CONCERNED ABOUT THIS AND CAME TO YOUR WEBSITE TO FIND OUT IF MY VEHICLE IS DEFINITELY ONE THAT NEEDS TO BE RECALLED FOR REPLACEMENT OF THE AIRBAG APPARATUS. AS FAR AS I CAN TELL, IT IS.....SO I AM WONDERING WHY NO RECALL NOTICE HAS COME TO ME? WHAT AM I TO DO? THE POTENTIAL EFFECTS OF THIS FAULTY PART SEEM DEVASTATING FROM WHAT I AM READING.....PLEASE ADVISE WHAT IS MY BEST COURSE OF ACTION.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
May 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
May 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Apr 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V353000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST OCTOBER 2015. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2015
Apr 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN UPDATED 11/23/2015*JS

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Apr 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) IN JANUARY OF 2015; HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
Apr 2015

ON 7/27 I RECEIVED RECALL NOTICE (15V-320) FROM HONDA. I IMMEDIATELY (7/27, 1:26 PM) CONTACTED SUSSMAN HONDA (215-657-7050) AT 1543 EASTON RD., ABINGTON PA 19001, TO MAKE AN APPOINTMENT. I WAS GIVEN A 10:00 AM APPOINTMENT FOR AUG 4, 2015. I WAS ASSURED THEY HAD THE NECESSARY PARTS. WHEN I ARRIVED, I WAS TURNED AWAY AT THE SERVICE ENTRANCE BECAUSE, "THEY HAD JUST RAN OUT OF THE PARTS". I WAS DISMAYED. I HAD EXPECTED THAT THE PARTS WOULD BE RESERVED FOR MY APPOINTMENT. THIS INCIDENT WASTED MY TIME, ENERGY, MONEY AND GASOLINE,AND PUT ME AT ADDITIONAL RISK FOR THE DANGERS DESCRIBED IN THE RECALL NOTICE. THE SERVICE ASSISTANT TOOK MY NAME AND PHONE NUMBER AND ASSURED ME I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE, BUT GAVE NO INDICATION AS TO A TIME FRAME WHEN THAT WOULD HAPPEN. I EXPECT THAT IN THE FUTURE, PARTS TARGETED FOR A SPECIFIC CUSTOMER (ME, IN THIS CASE) WILL BE RESERVED FOR MY APPOINTMENT AND THIS NEGATIVE EXPERIENCE WILL NOT BE REPEATED.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Mar 2015

HAVING RECEIVED OUR RECALL NOTICE TO REPLACE THE FRONT DRIVER AND PASSENGER AIR BAG FROM THE MANUFACTURER, WE CONTACTED OUR LOCAL DEALER TODAY, 3/24/2015. WE WERE DENIED INFORMATION OR DEFERRED FOR QUESTIONS REGARDING INFLATORS USED FOR THE "SIDE-IMPACT" AIR BAGS WHICH ARE BUILT INTO THE DRIVER AND FRONT PASSENGER SEATS (WHICH MAY BURST AND CAUSE INJURY TO BACK, SHOULDER OR SPINE). WE WERE TOLD PARTS MAY NOT BE AVAILABLE FOR 4 WEEKS, UP TO 2 MONTHS. THIS SEEMS UNREASONABLE FOR AN ISSUE THAT MAY RESULT IN OCCUPANT DEATH FROM A SAFETY DEVICE DESIGNED TO SAVE LIVES. *TR

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Mar 2015

TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2014
Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2014
Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Feb 2015 Crash Injury

TL*THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOYED BURNING THE CONTACT'S HANDS. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED BY A BODY SHOP. THE CONTACT STATED THAT THE BODY SHOP REPLACED THE AIR BAGS. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIRBAG). THE FAILURE MILEAGE WAS 43,000. UPDATED 3/24/15*CN UPDATED 05/12/15*JB

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
Feb 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2014. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Feb 2015

I HAVE NOT BEEN ABLE TO GET RECALL WORK COMPLETED AT HONDA CARS OF BRADENTON ON MY 2004 HONDA CRV FOR OVER 4 MONTHS. I CALLED ON 12/11/14 TO SCHEDULE AN APPOINTMENT AND WAS TOLD THE EARLIEST APPOINTMENT WAS 2-13-15. JUST PRIOR TO THAT APPOINTMENT, I WAS CONTACTED TO INFORM ME THAT THE PARTS WERE ON BACK ORDER AND THEY WOULD CALL ME WHEN THE PARTS CAME IN. TODAY IS APRIL 2, 2015 AND I STILL HAVE NOT HEARD FROM THEM. I HAVE RECENTLY SOLD THE VEHICLE AND REPORTED THE NEW OWNER TO HONDA. THE NEW OWNER WAS MADE AWARE OF THE RECALL. IT APPEARS THAT A SAFETY RECALL IS NOT THAT IMPORTANT TO HONDA. *TR

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2014
Jan 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2014
Jan 2015

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2014

Trend Over Time

Complaints by year

Quick Summary

The 2004 Honda CR-V has 82 Air Bags complaints on file. 16 crashes have been reported. Review the timeline above for detailed owner experiences.