2023 Honda CR-V STEERING,LANE DEPARTURE
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
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Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybrid seemed to try to force my car over a cliff on a mountain road. I was driving from Crystal Mountain Ski Resort in Washington state returning to my home in Seattle WA when the steering wheel of my Honda seemed to stiffened or lock up at a curve in Crystal Mountain Blvd several miles from the ski resort. At the curve in the road I needed to turn left to avoid driving over a steep mountain embankment and the steering wheel required unusual force to turn left. Steering was problematic for the next 40 miles on State Route 410 driving northwest toward Enumclaw WA. I had to fight the steering wheel continuously as it seemed to direct the car left and right when the path of the road was straight. Unusual force was needed to control the steering. It felt like the car was being forced by the steering to move in directions that did not follow the course of the road. There was a sense of lack of control of the steering wheel, and in the instance of the curve in the road coming down the mountain, it felt like the car was trying to drive over a cliff. It was a sense of loss of control, and that the car was by itself driving off the road.
While driving noticed the steering began sticking and was not fluid. Force was needed to control and turn the car. In addition, started getting alerts for lane keep assist malfunctioning while it was turned off and not in use. Called the dealership and they indicated it would over a week before they had an appointment available. I have 2 cars so stopped driving the Honda. Last week I decided to drive and the steering had become worse with almost a full loss of control at times. Also noted the steering column had started shaking when driving the car in reverse. The car was dropped off Sunday 10Mar24 at my local Honda dealership and they have informed me the steering rack needs to be replaced and that I could come pick the car up until the part comes in. I informed the dealership I would not be picking the car up until the repair was made, as it is unsafe to drive.
I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife’s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with Honda Corporate in California with mixing success. I have also done random calling of approximately 15 dealer parts department from Miami to Fort Collins Colorado to verify the lack of accessibility to this part and all have informed me that no clear delivery date is coming from Honda. I’m unclear what help you maybe to an individual car owner in finding a resolution to their problem? Identifying the problem is the first step, resolution appears to be a challenging road to travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Honda CR-V. The contact stated while driving at high speed, the steering wheel began to stick. The contact stated that the Lane Departure warning light was illuminated on three separate occasions. The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering rack needed to be replaced. The dealer informed the contact that the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000. The VIN was not available.
At about 14,000 miles, started experiencing issues with steering wheel. It is harder to keep a straight line. On gradual turns, steering “sticks” and doesn’t return to natural position, therefore, overcorrection is needed causing vehicle to jerk. If steering goes back to “normal”, due to initial overcorrection, staying in lane is hard potentially causing a wreck or turning vehicle upside down.
The problem is intermittent. The lane keeping assistance seems to cause the steering to become "sticky" while freeway driving. It becomes difficult to turn the steering wheel small amounts, like its stuck, and applying extra force to steer causes over correction. I can't really pinpoint at what times it happens, but I notice it most when driving on freeways at freeway speed.
The steering on our CRV seems to do this jerky "sticky" thing on turns where it's almost fighting or stuck in a position for a split second. It's happened a few times on turns of about 20+MPH. I've been noticing this happening more as of late, the car has about 8500 Miles or so. It happens about every 1 of 5 trips I take on it, and I've felt it at highway speeds and on streets. I also hadn't told my wife about this because I thought it was just me noticing this, but today she called and mentioned that the steering felt sticky, and just ackward and was worried about it getting worse. So this confirms that it's not just me feeling this slight tick or stickyness in the steering. It's starting to worry me and now my wife because we bought this car as a family car because we have an 8 month old child that puts this problem front and center for us.
Dec 20, 2023: The steering wheel jerks while driving as if the lane keep assist was engaged. Steering becomes difficult because you have to constantly move the jerky steering wheel to keep the car in the lane. At one point, the vehicle was stopped at a light, and when I tried to move the steering wheel to the right, it locked up and then the steering wheel all of a sudden moved freely. This problem is becoming more pronounced. Vehicle has approximately 8,700 miles. To vehicle to the dealer and they couldn't replicate the problem.
issue related to Honda Sticky Steering problem. Problem is being investigated in over 530,000 2022-2023 Honda Civic, 2023 Honda CR-V and 2023 Accura Integra vehicles. I own a 2023 Honda CRV Hybrid and would like to report that I am experiencing the same issues with Sticky Steering and am adding my concern to the list of other car owners with similar issues. I hope that a recall will be instituted to fix this serious safety problem/defect. It is my understanding that the NHTSA has now upgraded the investigation and look forward to a speedy resolution to fix the problem. Honda issued a TSB 23-037 back in July which told dealers to replace the electronic power steering gearboxes on 2022-2023 Civics if customers complained about sticky steering. A recall or similar order needs to be established to fix same issue with 2023 Honda CRV's.
On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there.
Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.
steering is sticky not smooth when making left or right turns on highway and side roads
The steering is very hard and sticking making it difficult to drive if you have the lane departure on the steering wheel gets locked and in position and is difficult to correct and stay in your lane . Contacted the dealer they are not sure what causing the problem but the vehicle is dangerous to steer and extra force is needed to correct any and all steering movements. Very difficult to stay in your lane especially when at speeds over 55 mph
While diving on my first long trip in this vehicle, the steering seems to be hard or sticky when trying to keep the car in the middle of the road. I’m a smaller female and after long trips, it begins to be uncomfortable and I feel like I’m fighting to keep the vehicle in the middle of the road. I took the vehicle to the dealer and they evaluated the problem. They indicated that it was within specifications even without actually driving the vehicle as I had requested. The technician did say that the lane keeping system is causing the issue. It’s always on, so you are fighting it. The tech said Honda should have made it with an off position and that would have solved the issue. My concern is, during the end of a long road trip and being worn down, I may over or under compensate the and crash.
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The 2023 Honda CR-V has 14 STEERING,LANE DEPARTURE complaints on file. Review the timeline above for detailed owner experiences.