2024 Honda CR-V VISIBILITY/WIPER

The back up camera becomes blurred or unusable in rain and is worse after drying. This is not momentary water droplets. I spoke with NTSA and their reply was based solely on the owner’s manual, despite ongoing loss of rear visibility in wet conditions. I am requesting escalation and review for camera replacement or an updated part, not cleaning. Please don’t refuse to address a backup camera visibility failure, citing the owner’s manual. I need a formal case opened for a rear-visibility safety defect.

The drivers side wiper doesn’t clear the rain sufficiently out of the line of the drivers view.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear windshield (tempered glass) and the integrated rear defroster heating element system. Yes, the vehicle and the shattered glass (contained within the frame/cargo area) are available for immediate inspection. 2. How was your safety or the safety of others put at risk? Luckily, this incident occurred when I entered the vehicle not on a roadway. If it had occurred when I was driving its is quite unsafe. The spontaneous failure occurred with a loud explosion, creating an immediate distraction and startle hazard. The shattering resulted in tempered glass shards entering the cabin and falling onto the exterior roadway. This failure compromises the structural integrity of the vehicle, obstructs rear visibility, and exposes the interior to the elements. Had this occurred at highway speeds or with passengers in the rear seat, the risk of injury from glass spray or a secondary collision due to driver distraction would be significant. 3. Has the problem been reproduced or confirmed by a dealer or independent service center?: No. I contacted Honda of Lynnwood to have the failure confirmed and inspected, but they declined to schedule an appointment. They stated they could not address the issue because it is not classified as a "recall," despite the existence of a Voluntary Production Update for this specific defect. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?: Not yet. The vehicle is currently awaiting inspection. I am seeking this inspection from Honda of Lynnwood as part of the formal claim process, but have been met with resistance from the dealership. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or electronic messages. The failure was spontaneous.

Large Crack spanning from driver side to passenger side. No impact spot noted, no vehicle impact or accident to cause the Crack. Crack is located at defroster level of windshield

When using the wiper washer the fluid does not spray well and windshield does not get clean especially the passenger side. Very poor design.

Rear window imploded/broke by its self. I was parked about to back up when it happened. loud crashing of the glass made me jump. I stopped got out of the car and was shocked that the window was broken. People on the sidewalks stopped and looked in shock as well. The car behind me had 2 people in it that were just pulling in to park and they saw it just implode. If I would have been driving at the time I could have been in a bad accident. The shattered glass sounded like a gun. I called and told HONDA the problem. They directed me to this site. HRV's have been reported having this problem per the HONDA person on the phone. My insurance had not heard of the problem. Even though my car is a 2024 they would not cover with HONDA parts per my policy, so I have an aftermarket rear window. The glass was installed/cleaned up and inspected by the glass/collision company LaMettry's in Plymouth, MN. NO warnings that this was going to happen.

On this vehicle, the washer fluid sprays intermittently by design. In theory, this would save fluid but the timing of the spray makes it so a majority of the right/passenger side windshield stays completely dry or gets just enough spray to smear around any obstruction that is on the windshield. I have had several times now where I need to clean my windshield from dirty road spray and end up needing to pull in to a gas station to get out and clean my windshield. There are online forums that talk extensively about this issue and seems to effect all 23 and newer Honda CRVs.

Sunroof exploded. Some glass fell on passengers inside of vehicle. Our vehicle is at the dealership waiting for inspection by someone from Honda. This happened without warning while we were driving at approx. 60mph. Heard a loud boom and realized the sunroof has broken. There was nothing around us or over head when this happened. We were traveling on a smooth two lane road with no other vehicles in front or behind us. AGAIN, this happened very suddenly without any warning. I did see on the internet that there have been similar cases of this failure happening in 2024 and 2025 CRV's.

Windshield cracked without visible impact.

The driver's side wiper doesn't completely clean/swipe the entire windshield and seems to stop short. The only time it completely swipes the windshield is if the windshield is completely wet and constant rain is falling. Otherwise, it stops short when misting and leaves streaks, affecting the driver's complete view of the road. Also, the windshield wiper fluid system seems to waste a lot of the fluid, and empties quickly. Not sure if it's a design flaw.

Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.

Failed component: The windshield washer system is faulty – particularly the passenger side. Honda refers to it as a “wet arm wiper” system. More specifically, the washer fluid is emitted from the wiper arm instead of a more direct spraying method. As such, it does not spray out evenly across the windshield. It basically dribbles onto the windshield, with a delay, and winds up getting dumped onto the bottom of the windshield and the outer edge of the wiper blade. The small amount of washer fluid that does get onto the windshield simply gets mixed with the debris on the windshield and dirties and obscures the windshield even more and makes it even harder to see out of. This is particularly dangerous when the vehicle in operation when the windshield washer is used and the windshield become smeared and obscured in traffic. The vehicle is available for inspection upon request Safety risk: Upon utilizing the windshield washer system while driving in traffic, the windshield becomes smeared and obscured to a point where the operator cannot see very well out of the windshield. Reproduction by dealer: The issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Inspections: As stated above, the issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Warning / messages / symptoms / first appeared: There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue first appeared shortly after the purchase date of 4/26/2024; the first time I used the windshield washer system.

On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is still less than one-year old. Online I have read that this is not an isolated occurrence with Honda CR-Vs. I will take my car back to the Honda dealer in Bethesda, MD tomorrow, January 29th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Windshield wipers throw out fluid when wipers are up. Windshield not cleaned properly from snow and dirt causing not to see the road. Snow is coming again.

Both side mirrors shake vigorously while driving at any speed. It is very hard to focus and see the image in the side mirrors. Most of the time I have to use the rear view mirror to see behind me. The shaking is so severe that sometimes if I’m looking at the side mirror trying to see it will make my head hurt.

On driving to the other side of the state from my home to visit family on [XXX] in Michigan, I was driving 70-75 miles per hour. It takes close to 3 hours of driving one way. There was a lot of insects hitting my windshield and when I used the wipers the water just flew over the windshield, not getting my window wet to enable the wipers to clean my windshield. If I am driving 30-50 miles per hour that doesn't happen. I could not get my windshield clean of the bugs which inpaired my vision. I talked with the service department and they said it is the way the wipers are made and they can not do anything about it. I did call Honda Customer Care Line and I have a case #[XXX]. They told me to contact you because it can be a hazard when traveling, which I do often to see my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The back up camera is in black and white with low contrast. It occasionally flashes in color, but it makes it nearly impossible to use safely.

Day #4 of ownership of brand new 2024 Honda CR-V Sport Touring, passenger side mirror cracked on a cold morning, approximately 18 degrees. Suspect heating element was too hot and the transition from cold to hot too rapidly caused a vertical crack from top to bottom that impairs vision. Called the dealer, part is on back order and they have no clue when it'll come in. Would not commit to tell me if it was under warranty or not.

Vehicle purchased new, in October 2023. During October, 2024, the drivers side rear view mirror developed a vertical crack, about an inch from the right edge. There is no damage to the vehicle / mirror housing. There was no impact. There was no significant temperature change. I just walked to my car one morning to see the mirror cracked. I've contacted 2 Honda dealerships & they want > $200 to repair.

The 2024 Honda CRV windshield wiper do not fully wipe rain water on the driver side, leaving 3" 1/2 on driver pillar that is untouched by the windshield wiper. This reduces driver visibility during rain. Due to this concerns my wife do not feel safe driving this vehicle in the rain or snow.

After driving a car through a rainstorm, and trying to back up into a parking space on a city street, Big blobs of water drops appeared on the rear camera making it impossible to see backing up. Many people report this on social media sites.

Rear View mirror crashed without any outside impact. Car was in standing and rear view mirror cracked without no external reason in a new car just withing 30 days. Honda probably used low quality mirror or assembly was not proper.

Driver side mirror. The mirror looks very distorted and shakes significantly when driving. The view from my driver side mirror looks worse at night, which is when I do most of my driving. Headlights from other cars affect the view from my driver side mirror and give off a terrible reflection. I have taken my vehicle to Honda dealer and they stated they did not notice any distorted images or shaking. I have had this vehicle for barely 2 weeks and have had no luck in finding the a solution.

On March 09, 2024 as I was backing into a parking space, the rear vehicle wheels came into contact with the parking curb at which point the rear window shattered. The pieces of the window flew in many directions approximately up to 5 to 10 feet outside and into the rear cargo area of the vehicle where I had my dogs. Fortunately, there were no other persons around the vehicle at the time and my dogs were not harmed. Immediately after this incident, I called the car dealer where I originally purchased the vehicle, and was advised to bring it in. I thereafter brought the vehicle to the car dealer service center where they removed some of the remaining pieces still attached to the window area and covered the window with plastic. Thereafter I drove the vehicle home, returned with the vehicle to the dealer on March 12, 2024, and the dealer replaced the window on March 13, 2024 at which time I retrieved my vehicle and returned the loaner car to the dealer. The window appeared to be replaced with a different type of window than the original. I asked the dealer why this occurred, the response was that they did not know why and further stated that this issue of shattering rear windows occurred in the 2023 HR-V models, but they were not aware of an issue in the CR-V models. I purchased the vehicle on February 7, 2024 and prior to this incident I had no problems with the vehicle to include the rear window. The invoice from the car service center states that there were no signs of impact on the vehicle.

Driver side mirror got cracked itself . Car was parked in driveway and there was no crack in mirror until previous night. 2 days ago there was snow and temperature was around 30f. This seems to be safely hazard considering it’s now distracting while driving .