44 complaints reported

2023 Honda HR-V UNKNOWN OR OTHER,VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
44
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2023

My car was parked at parking lot while I bought groceries after I went back into my car since I put the groceries on the passenger side of me I closed my door. Then I heard a loud noise of glass breaking and I turned around my rear window was shattered and nothing hit my window nor someone broke into it since as I mentioned it was fine before I went in and when I walked passed my rear window to get into my car then it randomly shattered. This is super concerning especially hearing this didnt just happen to me. Honda needs to do something asap because Honda is not living up to their standard as they say they do.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2023
Nov 2023

my back windshield shattered with out any impact when the car was parked. and it exploded when I was driving!

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2023
Nov 2023

My 2023 Honda HRV rear windshield exploded unexpectedly without a cause. I warmed up the car on a 40 degree morning before driving and less than a mile down the road, the rear window exploded in a wide open area while driving 25 mph. THANKFULY MY KIDS WERE NOT IN THE BACK SEAT!

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2023
Nov 2023

While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2023
Nov 2023

The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2023
Nov 2023

Rear windshield shattered while stationary upon activating the rear defroster for less than 5 minutes. The initial hole was in the upper left side of the rear window.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2023
Nov 2023

My Honda HR-V was sitting in the parking lot when the back window just exploded by its own. There was no impact, no object hitting at all. Went to the dealer and they couldn’t do nothing. Call the Honda service and they told me to call the insurance. I bought this car less than a year I’m really disappointed with Honda assistance.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2023
Oct 2023

Back window of car shattered while driving. No impact from foreign objects. There was no warning- glass will be replaced by safelite in which they explained they had 6 cars with the same issue. As I googled the situation, it seems as if this has been an ongoing problem with Honda and some of the Acura models.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2023
Oct 2023

Back windshield shattered while parked.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2023
Sep 2023

I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2023
Sep 2023

I parked my car around 1pm at work as I do every day. Large busy parking lot in a Publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. Approx 4pm realized I left one of my office keys in my console. Opened driver door and leaned in to grab key, out of the corner of my eye I saw the back windshield & thought it looked dirty & weird. Did a double take & it looked like ice when it breaks & starts to melt. I walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. I thought someone punched a hole in it. Then I walked back around to shut my driver door and when I did, all the shattered glass fell into the back. The perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. Google search showed this is happening with 2023 HR-Vs all over the country. I took photos (VERY IMPORTANT - take pix right away. ALSO IMPORTANT - don't touch the glass or fix it until Honda inspects it). I had to work & couldn't deal with it until a few days later, so I taped a trash bag over the windshield as best I could without touching the rest of the glass. It continued to break apart as I drove, but the sides stayed attached. Called my Honda dealer 3 days later. Spoke to a sales manager. He said to text him the photos, I also sent screenshots of google search results & NHTSA complaints. He called back & said to bring it in to service department. They inspected it when I pulled in. Within 20 mins they had called corporate, ordered the parts, & said they would repair on site within a week. Meanwhile they had pulled a rental car around for me. I signed a quick paper & was out the door. Zero cost to me. They were wonderful. Be polite, be patient, be truthful, and you will most often get the help you need from any business. I am a Honda customer for life!!!

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2023
Aug 2023

I was sitting at a red light and my rear windshield exploded out of nowhere, nothing hitting it. I now see there are over 50 complaints of the same thing happening to HRVs. We've had the car less than a year. This is so, so dangerous, specifically because kids sit in the back seat. I really hope Honda does an investigation / recall. This is so scary and dangerous. Imagine if the front windshield shattered instead on someone driving... My dealer won't cover the cost, even though we are in warranty, and denies it is a problem with the glass when it clearly is. I am talking to the national Honda people now.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2023
Aug 2023

Sitting at a traffic light with defroster on and rear window shattered

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2023
Jul 2023

Rear window on the trunk randomly shattered and cracked. My husband was driving home from work and heard a loud POP and the glass cracked. The smallest movements of the car is making it crack more. Can’t get in touch with Honda because it is a Sunday. A headache!

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2023
May 2023

My vehicle was parked when the rear windshield shattered. Nothing came into contact. Dealerships are refusing to help out and they are aware of the issue. Please help us get this covered under a recall.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2023
Apr 2023

Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2023
Mar 2023

Back window shattered with no impact. Was told it is a flaw in the rear defrost.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2023
Jan 2023

Today is October 1, 2023 I was driving home from church going about 35mph and we heard a loud bang. I thought someone hit the car, but they didn’t. I looked in the rear view mirror and the windshield shattered. My [XXX] mother and [XXX] Aunt (sitting in the back) were terrified and shocked. I was scared and shocked too. When I puked the car over to see what happened there was a hold on the glass and the entire windshield shattered. This is insane and extremely dangerous for anyone to experience. I am still shaking in shock now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Jan 2023

While sitting at a stoplight, with no cars near me, I heard a shatter sound. My rear window glass has shattered for an unknown reason. I verified nothing had hit it. It was lightly raining, and I previously had the rear window defogger on.

Type: Vehicle, Vehicle: 2023 HONDA HR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023

Trend Over Time

Complaints by year

Quick Summary

The 2023 Honda HR-V has 44 UNKNOWN OR OTHER,VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.