2000 Honda Insight Exterior Lighting

HONDA INSIGHT 2000 LOW BEAM LIGHTS FAILED WHILE DRIVING 55 MPH. A RECALL WAS ISSUED FOR THIS PROBLEM, BUT HONDA IS REFUSING TO COVER THE COST OF REPAIR BECAUSE MY VIN DID NOT SHOW A RECALL. THE HONDA INSIGHT 2000 IS LISTED FOR THIS RECALL. I HAVE OWNED MANY HONDAS IN THE PAST, BUT NOW AM EXTREMELY DISAPPOINTED IN HONDA'S CUSTOMER SERVICE AND WILL NOT BE PURCHASING ANY HONDA PRODUCTS IN THE FUTURE.

TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WITH THE LOW BEAM HEADLIGHTS IN OPERATION, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.

TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SUDDENLY FAILED. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED SO THAT THE CONTACT COULD CONTINUE TO HIS DESTINATION. THE CONTACT STATED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS PREVIOUSLY REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.