2020 Honda Insight SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This occurred 08/23/2025. The car is well maintained and does not have any service issues. This was completely random.
I was driving down the highway, with no one in front of me, and my car alerted BRAKE and brought my car from 70 to an almost complete stop. This jerked myself and my passenger and caused a heat mark from the seat belt on my collar bone. It has done it multiple times since then. I'm terrified to be in traffic and for it to do this. This is most definitely putting my safety at risk, and the safety of others. I have not taken it to the dealership yet.
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Quick Summary
The 2020 Honda Insight has 2 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.