2011 Honda Odyssey Electrical System

Odometer Fraud. The contact purchased a 2011 Honda Odyssey. The contact stated that while attempting to trade the vehicle, the Carfax Report indicated that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 121,000, and at the time of registration, it was discovered that the mileage was 211,000.

Vehicle stalled was able to safely get to side of road and stop and then everything locked up. I tried to get out of the doors. I manually unlocking them, but they would not allow me to get out. It was 90° outside and at this point the internal temperature was probably creeping to 120. I started to panic as I tried the other doors. Finally realizing I had to call 911. It was taking a while for her to believe me that I was stuck inside vehicle and not able to physically get out. I then tried the last sliding door and was able to pry it open and get out. This was a very scary situation. If the vehicle computer system turns off there should be a way to manually get out of the vehicle.

Back-up camera screen is black and only shows guide-lines.

THIS IS A FOLLOW-UP OF MY COMPLAINT NUMBER 11076339. ON THAT COMPLAINT I FORGOT TO REPORT THAT ON 2/18/18 AFTER A LONG WEEKEND AWAY AND NOT DRIVING THE VAN FOR 4 DAYS, WHEN I TRIED TO START IT THE BATTERY WAS COMPLETELY DEAD. I HAD TO CONTACT MY INSURANCE (GEICO) WHO DISPATCHED A TOW TRUCK TO JUMP START MY VAN. SINCE THEN ALMOST EVERY TIME I START OR TURN OFF THE KEY TO MY VAN IT TELL ME "BAT LOW'. I CONTACTED THE DEALER AND AGAIN THEY TELL ME THAT THE VAN WORKS AS DESIGNED, THAT I NEED TO DRIVE THE VAN EVERY DAY FOR LONG RIDES. THIS IS NOT ACCEPTABLE. HONDA NEEDS TO RECALL THESE 2011 ODYSSEYS AND RECTIFY THE PROBLEM. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS MATTER. [XXX] THE CONSUMER REQUESTED AN UPDATE. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE OPERATING THE VEHICLE, THE "CHECK CHARGING SYSTEM" AND "LOW BATTERY" SENSOR INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JEFFREY HONDA (30800 GRATIOT AVE, ROSEVILLE, MI 48066), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

RODENTS CHEW THROUGH MY HONDA ODYSSEY 2011 ELECTRICAL WIRING. LOOKS LIKE WIRE COATING IS SOY BASED (BASED ON WHAT I AM READING ON FORUMS) WHICH ATTRACTS RODENTS. SO RODENTS CHEWED ELECTRICAL WIRING WHICH CAUSED ISSUES WITH SIGNALS GOING TO TRANSMISSION AND WE FACED ISSUES WITH DRIVING CAR. CAR STARTED JUMPING WHILE PUTTING IN REVERSE AND FORWARD GEARS AND WE IMMEDIATELY HAD TO TAKE IT TO DEALERSHIP. THIS WAS SAFETY HAZARD AND WE WERE LUCKY TO NOT FACE ACCIDENT. LOOKS LIKE HONDA IS AWARE OF THIS PROBLEM AND THEY EVEN HAVE DEVELOPED SHRINK WRAP TAPE (HONDA 4019-2317 RODENT TAPE). NOT SURE WHY THEY ARE NOT INSTALLING IT AT THE START

HAVE A BRAND NEW BATTERY AND EVERY TIME I START OR WHEN I TURN OFF THE VAN IT TELLS ME "BAT LOW". THE DEALER ALSO REPLACED THE BATTERY SENSOR BUT THE PROBLEM DID NOT GO AWAY. I TOOK VAN SEVERAL TIMES TO DEALER BUT THEY SAY: THE VAN RUNS AS DESIGNED, BUT, HOW IRONIC, IT COULD NOT PASS THE NYS INSPECTION.THEY TOLD ME TO DRIVE IT FOR 60 MILES AT HIGH SPEED AND HOPEFULLY IT WOULD THEN PASS INSPECTION. IT DID. THERE IS A DESIGN FAULT WITH THE ELECTRIC SYSTEM AND HONDA REFUSES TO ADDRESS THE PROBLEM. DID SOME RESEARCH ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEMS WITH THEIR 2011 HONDA ODYSSEY. ATTACHED IS THEIR SERVICENEWS ARTICLE OF FEB 2011 OUTLINING THE PROBLEM. THE DEALER FOLLOWED THE DIRECTIONS BUT THE PROBLEM PERSISTS. HONDA NEEDS TO CORRECT THE PROBLEM ONCE AND FOR ALL. THANK YOU. THE CONSUMER REQUESTED AN UPDATE. *JS

WHILE DRIVING THE VEHICLE THE CHECK BATTERY LIGHT COMES ON. IT'S NOT A BATTERY ISSUE. I HAVE INSTALLED A BRAND NEW BATTERY. ONCE THE VOLTAGE DROPS THE VEHICLE BECOME SLUGGISH AND WILL NOT ACCELERATE. THIS COULD BE VERY DANGEROUS IN A HIGH-SPEED SITUATION SUCH AS ON A BUSY FREEWAY. IN DOING RESEARCH I HAVE FOUND THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE. BUT I DO NOT KNOW IF THERE HAVE BEEN ANY DEATHS AS A RESULT OF IT YET. I DO NOT BELIEVE HONDA IS DOING ANYTHING ABOUT THE ISSUE. IT APPEARS TO BE AFFECTING SOME LATER MODELS AS WELL.

CAR WHEN ON BLUETOOTH WITH IPHONE WILL ABRUPTLY CUT OFF AND NOT ALLOW OPERATOR TO USE HANDS FREE. EVERY DAY THIS HAPPENS.

BATTERY WARNING CAME ON SO REPLACED BATTERY. LIGHT CAME ON AGAIN A FEW WEEKS LATER SO HAD BATTERY TESTED AS WELL AS ANYTHING THAT WOULD DRAIN BATTERY LIFE. EVERYTHING WAS GOOD. BUT NOW EVERY TIME I OPEN THE DOOR OR TURN OFF THE CAR THE CAR LOUDLY BEEPS A LOW BATTERY WARNING. FED UP WITH IT. IF CAR WAS NOT PAID OFF I WOULD TRADE IT IN BUT WOULD THINK TWICE BOUT GETTING ANOTHER HONDA SINCE THEY WON'T FIX THE PROBLEM.

CHANGE BATTERY WARNING! JUST REPLACED FOR A BRAND BATTERY. TWO MONTHS LATER THE SAME THING!?

THE BATTERY AND ELECTRICAL SYSTEM FREQUENTLY GOES DEAD, LEAVING MY FAMILY STRANDED AND FEELING INSECURE ABOUT THE SAFETY OF THIS VEHICLE. FOR EXAMPLE, IF I SIT IN THE CAR, TURNED OFF, WITH THE KEY IN THE IGNITION (NO LIGHTS ON, NO RADIO, ETC.) THE BATTERY WILL DIE. I HAVE TO HAVE IT JUMPED, OR WAIT HOURS (WITHOUT THE KEY IN THE IGNITION) FOR THE BATTERY TO RECHARGE. I DON'T FEEL SAFE BEING STRANDED SOMEPLACE FOR HOURS AT NIGHT.

THE BATTERY AND ELECTRICAL SYSTEM FREQUENTLY GOES DEAD, LEAVING MY FAMILY STRANDED AND FEELING INSECURE ABOUT THE SAFETY OF THIS VEHICLE.

DRIVING APPROXIMATELY 25MPH ON A SIDE STREET. CAR SHUT OFF WHILE DRIVING. IMMEDIATELY LOST POWER STEERING AND POWER BRAKES. HAD TO COME TO A COMPLETE STOP TO RESTART CAR. CAR RESTARTED AND DROVE 1 MILE HOME. CAR TOWED TO DEALERSHIP. DEALERSHIP COULD FIND NO ERROR MESSAGE ON COMPUTER READING. *TR

MY IGNITION KEY IS FALLING APART. THE IGNITION KEY CONTAINS THE SECURITY CHIP TO ALLOW THE CAR TO START/RUN AND IT ALSO CONTAINS THE TRANSMITTER TO LOCK AND UNLOCK THE CAR. THE HOUSING OF THE KEY IS COMING APART. I AM CONCERNED THAT MY CAR MAY STOP RUNNING IF THE SECURITY CHIP FALLS OUT OF THE HOUSING, AS I AM DRIVING. THIS WOULD CAUSE THE ENGINE TO STOP RUNNING AND THE LOST OF POWER FOR THE BRAKES AND STEERING. I REPORTED THIS ISSUE TO HONDA AND THEY ARE NOT INTERESTED IN ASSISTING ME WITH REPAIRING HIS AS A WARRANTY ISSUE. THE COST TO REPLACE THE KEY IS IN EXCESS OF $100.00. MANY INDIVIDUALS ARE DOING WELL TO JUST MAKE THE CAR PAYMENT AND DO NOT HAVE THE FUNDS TO PURCHASE A REPLACEMENT KEY DUE TO THE ABOVE MENTIONED ISSUE. SEEING THAT GM HAS HAD A NUMBER OF CRASHES RELATED TO THE IGNITION SWITCH, I BELIEVE THAT A SIMILAR ISSUE IS LIKELY TO OCCUR WITH HONDA'S USING THE SAME KEY AS MY 2011 ODYSSEY EX-L. *TR

CAR FAILED TO START FOR OVER 3 HOURS. *TR

CAR FAILS TO RESPOND TO KEY FOB TRANSMITTER. *TR

BATT LO WARNING COMES ON FROM TIME TO TIME IN OUR 2011 HONDA ODYSSEY. I HAVE HAD THE VEHICLE AT THE DEALERS TWICE FOR THIS PROBLEM, ONE TIME FOR 2 DAYS WITH NOTHING MORE FROM THE SERVICE MANAGER "TO DRIVE THE CAR MORE TO KEEP THE BATTERY CHARGED UP" THIS IS NOT A FIX, IT IS ONLY A BAND AID. HONDA OF AMERICA SERVICE REP I TALKED WITH WAS A TOTAL WASTE OF TIME. I TOLD HIM THE WIFE IS WORRIED THAT IF IT IS REAL AND IGNORED SHE MAY BE LEFT STRANDED WHICH COULD BE A DANGER TO HER IN THESE TIMES. HONDA HAS SENT A "SERVICE NEWS ARTICLE" TO THEIR DEALERS ABOUT THIS PROBLEM BUT AGAIN THEIR COMMENT TO FIX THE PROBLEM IS TO CHARGE THE BATTERY AND MOMENTARILY DISCONNECT THE BATTERY SENSOR FOR 10 SEC, AND AGAIN THIS WAS DONE TO OUR VEHICLE AND WAS ONLY A SHORT TERM FIX., WITHIN DAYS IT WAS DOING IT AGAIN. HONDA NEEDS TO STEP UP TO THE PLATE AND GET THIS GENERIC PROBLEM FIXED. *TT

BATTERY CHARGE LOW SEE DRIVERS MANUAL CONSISTENTLY APPEARS ON THE DASHBOARD SCREEN. NOTHING HAS EVER BEEN LEFT ON IN THE CAR. BRAND NEW 2011 HONDA ODYSSEY TOURING. ONLY 5 MONTHS OLD. HAPPENS AT LEAST EVERY OTHER DAY. *TR

CAR WILL NOT RESPOND TO KEYFOB. NEED TO MANUALLY UNLOCK. THREE UNSUCCESSFUL ATTEMPTS TO START CAR. BATTERY WAS REPLACED AT APPROX 600 MILES BECAUSE IT WAS DEAD. DEALER HAS CHECKED OUT AND CANNOT FIGURE OUT PROBLEM. *TR

2011 HONDA ODYSSEY EL. ON THE INFORMATIONAL DISPLAY THE BATTERY CHARGE LOW WARNING LIGHT HAS COME ON FOR THE SECOND TIME IN APPROXIMATELY 45 DAYS. THE FIRST TIME I TOOK IT TO THE DEALER WHO RESET THE SENSOR. HE TOLD ME THAT WHEN IT HAPPENS AGAIN TO DO THE SAME THING. IT BOTHERS ME THAT I HAVE TO DISABLE A SAFETY FEATURE FOR THIS VEHICLE IN ORDER TO USE IT IN THE MANNER THAT IT WAS INTENDED. I AM CONCERNED THAT MY WIFE WILL BE LEFT STRANDED WITH A DEAD BATTERY. *TR

BATTERY WARNING LIGHT CONTINUALLY LIGHTS. DEALER INDICATES THAT WE NEED TO DRIVE THE VEHICLE MORE. ALL INTERIOR LIGHTS SHUT OFF. DEALER HAS BEEN USELESS. HONDA REFUSES TO ACKNOWLEDGE. (GOOGLE "HONDA ODYSSEY 2011 LOW BATTERY INDICATOR PROBLEM" TO SEE THE THOUSANDS OF CUSTOMERS WITH THIS PROBLEM.) STAY AWAY FROM HONDA. *TR

MY WIFE DRIVES THE KIDS TO AND FROM SCHOOL A COUPLE OF TIMES A DAY. EVERYTIME SHE GETS HOME THE "BATT LOW SEE MANUAL" MESSAGE COMES UP. I HAVE TAKEN IT TO THE DEALER 3 TIMES AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THEY SAY IT IS NORMAL. I THINK THE BIGGEST ISSUE YOU HAVE HERE IS FALSE ALARMS. HOW DO I KNOW WHEN/IF MY BATTERY IS EVER LOW IF THIS MESSAGE COMES ON ALL THE TIME? THIS IS NOT A GOOD THING TO HAVE HAPPEN. *TR

TL*THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT UPON STARTING THE VEHICLE A CHIME SOUNDED AND A LOW BATTERY INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE BATTERY WAS RECHARGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 06/13/11 *BF UPDATED 09/16/11*JB

KEY HOT TO TOUCH WHEN REMOVED FROM IGNITION AFTER SHORT DRIVE. THIS IS LATEST IN SERIES OF APPARENT ELECTRICAL PROBLEMS, INCLUDING DEAD BATTERY WHEN 6 WEEKS OLD, NUMEROUS FAILURES OF KEYPAD LOCK TRANSMITTER AND FAILURE TO START, FALSE READINGS ON INDICATORS, BLUETOOTH DISCONNECTS, VOICE COMMAND SYSTEM FAILURES. *TR