2017 Honda Odyssey VISIBILITY/WIPER

WHILE THE ORIGINAL OWNER OF THE VEHICLE WAS DRIVING ON A SIDE ROAD AT APPROXIMATELY 40 MPH WITH A CHILD IN THE REAR SEAT, THERE WAS AN ABNORMAL NOISE. UPON INVESTIGATION, THE SUNROOF WAS FOUND SHATTERED WITH GLASS ON TOP OF THE SUN SHADE AND A HOLE IN THE GLASS. PHOTOS ARE ATTACHED SHOWING THE SUNROOF BULGING UPWARDS (INDICATING THAT IT MAY HAVE BURST OUTWARDS?). UPON INQUIRY, THE LOCAL DEALERSHIP WHERE THIS VEHICLE WAS PURCHASED NEW IDENTIFIED THAT HONDA DOES NOT HAVE AN ACTIVE RECALL, NOR DO THEY SUPPORT GLASS BREAKAGE. SECONDARY EXTENDED WARRANTY WAS ALSO INQUIRED AS TO COVERING THIS REPAIR WITHOUT SUCCESS.

SO RECENTLY MY 2017 HONDA CRV HAS A CRACK IN THE VERY LOWER BOTTOM OF THE WINDSHIELD. IT WAS 23 DEGREES. I WAS DRIVING HOME 35 MILES PER HOUR, NO VEHICLES AROUND AND IT BEGAN CRACKING.I HAVE OWNED CRV'S ALL MY LIFE. I SAW ONLINE WHERE THIS IS HAPPENING QUITE FREQUENTLY AND FOR NO REASON. I CONTACTED YOU GUYS AND WAS TOLD THE WINDSHIELD IS 1700.00. THERE IS NO CHIP IN THE CRACK IT JUST STARTED SPREADING, WHICH TO ME MEANS THERE IS A FLAW IN THE DESIGN. I CONTACTED YOUR SERVICE DEPT. AND SPOKE WITH RANDY WHO IS THE ADVISOR. HE TOLD ME QUITE RUDELY , TO CONTACT HONDA CUSTOMER SERVICE. I ASKED FOR THE NUMBER, WHICH ANY DECENT CORPORATION WILL PROVIDE OFF HAND AND HE TOLD ME IT IS LOCATED IN THE FRONT OF MY OWNERS MANUAL.