1999 Honda Passport Suspension

THE DRIVERS SIDE TRAILING ARM BRACKET BROKE OFF OF THE FRAME DUE TO EXTREME RUST AS I WAS DRIVING.

I NOTICED THAT MY 1999 HONDA PASSPORT HAD A RECALL FOR THE SUSPENSION. I CALLED THE DEALER HERE IN LEXINGTON KY DON JACOBS AND SET UP AN APPOINTMENT. THE DAY BEFORE MY APPOINTMENT I CALLED TO VERIFY THAT THEY HAD THE PARTS THAT WAS NEEDED AND WAS TOLD THAT THEY COULD NOT FIX MY VEHICLE BECAUSE THEY COULD NOT GET THE PARTS OR TOOLS TO REPAIR MY VEHICLE.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION SUPPORT SYSTEM WAS RUSTED AND SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE SON WAS DRIVING AND THE REAR DRIVERS SIDE SUSPENSION DETACHED FROM THE FRAME. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THEM NOT BEING THE ORIGINAL OWNER OF THE VEHICLE AND THE RECALL EXPIRING, THERE WAS NO FURTHER ASSISTANCE THAT COULD BE PROVIDED THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 06/02/17*LJ *CN

THE REAR TRAILING ARM HAS BROKEN AWAY FROM SEVERE FRAME RUST. THERE WAS A RECALL FOR THIS EXACT PROBLEM IN 2010 BUT IT ONLY RECALLED CARS FROM THE NORTHEASTERN STATES. THIS CAR WAS NOT RECALLED EVEN THOUGH IT IS AND HAS BEEN IN ALASKA. I BELIEVE THE ENVIRONMENTAL CONDITIONS HERE ARE JUST AS SEVERE AS THE NORTHEASTERN STATES AND THE RECALL SHOULD EXTEND HERE ALSO.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OF THE VEHICLE SWAYED TO THE RIGHT. THE BUMPER AND TRAILER HITCH BECAME DETACHED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN SWAYING ABNORMALLY FOR QUITE SOME TIME AND THAT THE VEHICLE ALSO SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO STATED THAT THE REAR AXLE AND BUMPER WERE EXTREMELY RUSTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 10V436000 (SUSPENSION) AND 00V058000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,523.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED HIS WIFE HIT A POT HOLE, AND THEN THERE WAS A NOISE COMING FROM THE REAR END OF THE VEHICLE. THE NEXT THE DAY, AS THE CONTACT DROVE THE VEHICLE TO HIS MECHANIC, THE REAR STRUT CAME OFF AND IT WAS HANGING DOWN. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE HE WAS INFORMED. THE REAR PASSENGER SIDE STRUT WAS SEVERELY RUSTED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/15

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, SHE NOTICED THAT THERE WERE HOLES AND RUST ON THE REAR SUSPENSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT WAS DRIVING 10 MPH WHEN THE VEHICLE DROVE OVER A SPEED BUMP AND THE REAR PASSENGER SIDE LOWER CONTROL ARM DETACHED FROM THE FRAME. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT CORROSION CAUSED THE REAR PASSENGER SIDE LOWER CONTROL ARM TO DETACH FROM THE FRAME. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE VEHICLE QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000(SUSPENSION:REAR) BUT THE RECALL WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 190,000.

TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WHEN THE MECHANIC ADVISED THAT THE REAR SUSPENSION LOWER LINK BRACKET NEEDED REPLACING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL (NHTSA CAMPAIGN ID NUMBER: 10V436000- SUSPENSION) HOWEVER, THE RECALL CAMPAIGN WAS EXPIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 141,000. ....UPDATED 10/11/12 *BF UPDATED 10/16/12

THERE WAS A RECALL ON THE CORROSION OF THE LOWER TRAILING LINK FRAME BRACKETS. THE RECALL WAS DONE ON 9/13/2011. WE TOOK THE SUV TO OUR MECHANIC TO HAVE NEW TIRES INSTALLED AND HE INFORMED US THAT THE BRACKET THAT HOLDS THE SPRING WAS GONE AND THE OTHER ONE WAS GOING DUE TO CORROSION. THE HONDA DEALER THAT DID THE RECALL NEVER INFORMED US OF THIS PROBLEM EVEN THOUGH OUR MECHANIC SAID THEY SHOULD HAVE SPOTTED IT. THE DRIVER SIDE SPRING IN THE BACK IS RESTING ON THE BODY AND COULD HAVE RESULTED IN A ACCIDENT IF IT MOVED. I HAVE TALKED TO THE HONDA CO. AWAITING RESULTS. *KB

S10 APPROPRIATE HANDLING-LETTER TO THE SECRETARY FROM EXPRESSING CONCERNS REGARDING THE SAFETY OF THE 1988-2002 HONDA PASSPORTS. *KB THE CONSUMER STATED HIS DAUGHTER WAS DRIVING THE VEHICLE, WHEN SUDDENLY, SHE COULD NO LONGER CONTROL IT. SHE WAS ABLE TO GET THE VEHICLE TO A REPAIR FACILITY. ONCE THE VEHICLE WAS PLACED ON THE RACK, IT WAS DISCOVERED THE STRUTS HAD DETACHED FROM THE FROM FRAME WHICH HAD RUSTED OUT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS EXAMINED BY THEIR BODY SHOP. THE CONSUMER WAS INFORMED THE FRAME WAS COMPLETELY UNREPAIRABLE AND IT WOULD COST MORE TO FIX IT THAN THE VEHICLE WAS WORTH. THE CONSUMER RECEIVED A RECALL NOTICE IN DECEMBER 2010 REGARDING THE RUST PROBLEM AFTER HE HAD ALREADY TAKEN IT TO A JUNKYARD. *JB

APPROXIMATELY 15 MONTHS AGO WE TOOK THE VEHICLE INTO THE HONDA DEALERSHIP BECAUSE THE ENGINE LIGHT CAME ON. THE CAR WAS PUT ON THE LIFT TO DETERMINE THE PROBLEM AND THEY POINTED OUT TO ME THAT THEY SAW RUST ON THE FRAME AND THEY FELT IT WAS PROBABLY UNSAFE AND TOO EXPENSIVE TO FIX. WE THEN WENT TO ANOTHER MECHANIC SHOP TO CONFIRM THIS SINCE THE CAR HAD UP TO THAT POINT PASSED REGULAR STATE SAFETY INSPECTIONS AND HAD BEEN MAINTAINED. WE HAVE RECORDS TO PROVE THIS. THE SECOND MECHANIC MADE A REPAIR TO FIX THE ENGINE LIGHT PROBLEM AND SAID HE ALSO SAW THE RUST BUT FELT IT COULD BE USED FOR LOCAL DRIVING. WE CONTACTED HONDA ABOUT THE RUST PROBLEM AND THEY DENIED ANY FAULT WITH THE PRODUCT. WE HAVE SINCE LEARNED THAT MANY SIMILAR COMPLAINTS WERE MADE. THE RUST BECAME SO GREAT SO THAT THE SHOCK TOWER COMPLETELY TORE LOOSE FROM THE BODY, BOTH LEFT AND RIGHT SIDES. WE WERE THEN FORCED TO JUNK THE CAR AS OF OCTOBER 2010. HONDA WAITED TO COMMUNICATE WITH US ABOUT THE RECALL UNTIL DECEMBER 2010 EVEN THOUGH THEY WERE AWARE OF THIS MANY MONTHS BEFORE. THEY SAY THAT BECAUSE WE NO LONGER OWN THE CAR WE ARE NOT ENTITLED TO ANY COMPENSATION. WE TOLD THEM HAD WE BEEN INFORMED ABOUT THE RECALL WHEN THEY WERE WORKING ON THIS WE NEVER WOULD HAVE JUNKED THE CAR. EVERYTHING ABOUT THE CAR WAS IN GOOD SHAPE. THE OUTSIDE BODY LOOKED LIKE NEW AND HAD THIS RUST NOT OCCURRED TO THE DEGREE IT DID WE WOULD STILL HAVE USE OF THE CAR .

TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE UNDERCARRIAGE HAD BECOME CORRODED AND RUSTED WHICH CAUSED A LOT OF PROBLEM. HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V436000 (SUSPENSION: REAR) AS SHE WAS LIVING IN FLORIDA. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE PASSENGER READ SIDE SUSPENSION BROKE. THE CONTACT PULLED AND THE VEHICLE TOWED TO AN AUTHORIZED DEALER. THE DEALER REFUSED TO TOUCH THE VEHICLE AND STATED THAT IT COULD NOT BE REPAIRED. THE CONTACT REFERENCED RECALL 10V436000 (SUSPENSION: REAR) BUT THE DEALER WAS UNSURE WHEN SHE WOULD RECEIVE A RECALL NOTICE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000. UPDATED 01/11/2011*LJ UPDATED 03/02/11

TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. WHILE CONDUCTING ROUTINE MAINTENANCE HE FOUND THE FRONT AND REAR SUSPENSION WAS CORRODED AND COVERED WITH RUST. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE. THERE WAS A RELATED RECALL BUT THE MANUFACTURER HAD NOT PROVIDED AN OWNER NOTIFICATION SCHEDULE; NHTSA RECALL#10V436000; SUSPENSION: REAR. THE MANUFACTURER WAS NOTIFIED BUT INFORMED HIM THAT THEY ARE AWARE OF THE RECALL BUT HAVE NOT MADE A DECISION ON HOW TO HANDLE IT. THE FAILURE MILEAGE WAS 68,600. UPDATED 01/19/11 *BF UPDATED 01/31/11

I HAVE A 1999 HONDA PASSPORT THAT HAS A CORROSION PROBLEM IN THE LEFT BACK REAR LOWER LINK TO THE FRAME. IT IS RUSTED TO THE POINT WHERE THERE IS A BIG CRACK BETWEEN THAT PIECE AND THE FRAME. IT WAS NOTICED TODAY WHEN I MOUNTED NEW TIRES ON THE VEHICLE. *TR

RECALL 00V058000 SUPPOSEDLY COMPLETED ON MY CAR, BUT PART FELL APART ANYWAY. *AK

I AM SEEING PROBLEM WITH THE TRUCK SLIDING SIDEWAYS ON SLIPPERY ROADS WHEN MAKING TURNS. THIS HAPPEN MORE OFTEN WHEN MAKING LEFT TURNS. THE WHOLE VEHICLE TENDS TO MOVE SIDEWAYS AND THIS HAS ALREADY CAUSED ONE ACCIDENT. I HAVE TAKEN IT TO THE DEALER BUT THEY HAVEN'T BEEN ABLE TO FIND THE CAUSE.*AK

WHILE DRIVING AT ANY LOW SPEED AND TURNING COULD FEEL VIBRATION ON FLOOR OF VEHICLE, JUST AS TECHNICAL SERVICE BULLETIN INDICATED. *AK

VEHICLE PULLS SEVERLY TO RIGHT , MAKING VEHICLE HARD TO MANAGE ON ROAD. DELAER HAS BEEN CONTACTED. THIS HAS BEEN REPAIRED ONCE, BUT THAT HAS NOT SOLVED THE PROBLEM.*AK

VEHICLE WANDERED ACROSS THE ROAD WHEN TRAVELING 60 OR MORE MPH. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND PROBLEM CANNOT BE CORRECTED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

CONSUMER COMPLAINED OF AN UNUSUAL NOISE COMING FROM THE BACK TRUNK, DEALER INFORMED THAT AFTER RECALL 00V058 WAS COMPLETE, THE NOISE WOULD BE GONE, AFTER RECALL REPAIR, THE NOISE WAS STILL IN THE BACK AND THE ONLY WAY THAT IT WOULD DISAPPEAR IS WHEN THE UPPER TAIL GATE GLASS WAS OPEN. *SLC

CAR & STEERING WHEEL VIBRATE & SHAKE SO HARD IT TENDS TO PUT MY HANDS & ARMS TO SLEEP. HONDA DOES NOT CONSIDER THIS A SAFETY ISSUE. THE CAR HAS BEEN IN THE SHOP SEVEN TIMES TO ADDRESS THIS PROBLEM; THEY HAVE ONLY MADE THE PROBLEM WORSE. NOW HONDA EXPECTS ME TO DRIVE THE CAR 45 MORE DAYS WHILE WAITING FOR A "MASTER MECHANIC" TO FIND THE TIME TO WORK ON THE CAR. THIS IS TOTALLY UNACCEPTABLE, I DO NOT FEEL SAFE OR HAVE CONFIDENCE IN THIS CAR. I HAVE FILED A BBB REPORT AND CONTACTED A LAWYER. IT IS ALSO MY UNDERSTANDING HONDA/RODEO MADE OVER 30 CHANGES IN THE SUSPENSION SYSTEM OF THE 2000 MODELS. *AK

RECALL 00V058000 ISUZU/REAR AXLE; WHEN ARRIVING AT THE DEALERSHIP FOR SCHEDULE APPOINTMENT ON APRIL 5, 2000, OWNER WAS INFORMED THAT PART(S) WERE NOT AVAILABLE TO CORRECT RECALL CAMPAIGN. DEALER NOT SURE WHEN PARTS WILL BE AVAILABLE. *AK