88 complaints reported

2003 Honda Pilot Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
88
Crashes
3
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2014

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS AT DEALERSHIP. *SMD THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL. HOWEVER, WHEN SHE VISITED THE DEALER, THEY REFUSED TO FIX IT, BY STATING THE VEHICLE WAS NOT IN THEIR SYSTEM. THE CONSUMER STATED THE VEHICLE WAS PURCHASED IN GERMANY THROUGH THE MILITARY. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2014
Jun 2014

WE STARTED TO HAVE TROUBLE INSERTING THE KEY IN THE IGNITION. TODAY THE KEY WOULDN'T EVEN GO IN AFTER MANY ATTEMPTS WIGGLING IT. AFTER TWENTY MINUTES TRYING HAD TO LEAVE CAR BEHIND. NOW I'M WITHOUT A CAR AND SEARCHING FOR RECALLS NOTICED THAT ALTHOUGH THERE IS NONE FOR THIS PROBLEM IT IS A HUGE PROBLEM WITH OTHER PILOT OWNERS. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2014
May 2014

I TOOK MY VEHICLE TO REPAIR A RECALL AND [XXX] SERVICE MANGER SAID HE WILL SERVICE ALL THE RECALLS TO THE VEHICLE. THE RECALL WAS SOMETHING IN REFERENCE TO THE IGNITION. TO DAYS LATER THE VEHICLE WILL NOT SHOUT OFF, THE VEHICLE ALWAYS MAKE THE SOUND AS IF THE KEY WAS IN THE IGNITION. I TOOK IT BACK AND [XXX] SERVICE MANGER SAID THE DO NOT TOUCH ANYTHING AROUND THE IGNITION.... NOW THE VEHICLE SHOUT OFF WHILE DRIVING HAVE VIDEO. TOOK IT BACK AND [XXX] SAID I NEED TO PAY ADDITIONAL.... IF ALL VEHICLE RECALLS WHERE RECALL BY THE DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2014
Apr 2014

2003 HONDA PILOT. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SYSTEM RECALL REPAIRS. *SMD THE CONSUMER STATED THE DEALER COMPLETED THE REPAIRS OUTLINED IN THE RECALL, BUT CHARGED HIM FOR THE REPLACEMENT AND INSTALLATION. *JB

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2014
Apr 2014

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT HE WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2013
Mar 2014

THE IGNITION SWITCH FOR THE VEHICLE SUDDENLY WOULDN'T ACCEPT THE KEY. RESEARCHING THE ISSUE ONLINE, HTTP://WWW.PILOTEERS.ORG/FORUMS/14-PROBLEMS/27572-2003-PILOT-IGNITION-SWITCH-PROBLEM-SOLUTION.HTML, I FOUND MANY OTHER REFERENCES TO THE EXACT SAME PROBLEM. ONLY 160,000 MILES ON VEHICLE AND IN EXCELLENT MECHANICAL CONDITION SO VERY UNEXPECTED AND SERIOUS DEFECT. I HAVE TWO OTHER VEHICLES WITH OVER 250,000 MILES AND NEVER HAD THIS CONCERN. NEW IGNITION PARTS INSTALLED OVER $500 AND TOLD ME TO SAVE MY PAPERWORK AS THERE SHOULD BE A RECALL ON THIS. I'M FORTUNATE IT WAS DAYLIGHT, I WAS AT WORK, AND HAD AAA IN ORDER TO GET THE VEHICLE TOWED TO THE DEALER. PLEASE FORCE HONDA TO ISSUE A RECALL ON THIS IGNITION SWITCH PROBLEM. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2014
Dec 2013

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE WAS DENIED REIMBURSEMENT TWICE. THE LAST REJECTION, WAS VIA TELEPHONE, IN WHICH HE WAS TOLD THE SYMPTOM FIXED AT HIS EXPENSE WAS A STICKY TUMBLER. THE CONSUMER EXPLAINED THAT THE SYMPTOMS INCLUDED AN INITIAL INTERLOCK FAILURE. THE CONSUMER STATED THE PROBLEMS STARTED WITH HIM BEING ABLE TO REMOVE THE KEY FROM THE IGNITION, WHEN THE GEAR SELECTOR WAS NOT IN PARK. A MONTH OR TWO LATER, THE KEY STARTED TO STICK IN THE IGNITION WITH THE SHIFTER IN THE PARK POSITION, AND A FEW WEEKS LATER THE STEERING WHEEL EVENTUALLY LOCKED WITH A STUCK KEY. THE CONSUMER AS SINCE TRADED THE VEHICLE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2013
Nov 2013

KEY WON'T TURN IN IGNITION DUE TO MISALIGNED WAFERS. THIS IS THE SECOND TIME IN JUST OVER A YEAR WE HAVE HAD TO FIX THIS PROBLEM. AT FIRST HAD TO JIGGLE KEY TO BE ABLE TO TURN IT, THEN CAN'T EVEN GET THE KEY IN ALL THE WAY. TAKEN TO LOCKSMITH. FIRST OCCURRED 10/2011, THEN 1/11/2013. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2011
Oct 2013

IN APRIL OF THIS YEAR I BROUGHT MY 2003 HONDA PILOT IN TO THE DEALERSHIP FOR A RECALL CONCERNING THE IGNITION SWITCH INTERLOCK. AFTER THAT, IT WAS DIFFICULT TO PUT MY KEY IN THE IGNITION, BUT IF I JIGGLED IT ENOUGH IT WOULD FINALLY GO IN . NOW MY KEY DOES NOT EVEN GO IN AT ALL. THE HONDA DEALERSHIP SAID THAT I NEED THE IGNITION SWITCH ASSEMBLY CHANGED, BUT THAT IT IS NOT COVERED BY ANY RECALL. IT SEEMS LIKE THIS IS A FAIRLY COMMON PROBLEM AMONG OTHER OWNERS OF THE 2003 HONDA PILOT. TO BE STUCK SOMEWHERE WITH MY KIDS IN A CAR THAT WON'T START BECAUSE THE KEY WON'T GO IN IS A SCARY THOUGHT. IT HAS ALMOST HAPPENED TO ME MORE THAN ONCE. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2013
Sep 2013

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH WHEN THE GEAR LEVER WAS SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE DEALER REPLACED THE SHIFT INTERLOCK LEVER AND FAILED TO INCLUDE THE REPLACEMENT OF THE IGNITION SWITCH. THE FAILURE PERSISTED AFTER THE REMEDY REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2012
Aug 2013

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE IGNITION SWITCH FAILED THE KEY COULD NOT BE RELEASED FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2013
Jul 2013

CERTIFIED LETTER (7011 0470 003 0649 3438) FROM ATTORNEY REPRESENTING HIS CLIENT REGARDING PAID REPAIRED WORK HE HAD DONE TO HIS 2003 HONDA PILOT AND LATER RECEIVED RECALL NOTICES ABOUT THE PROBLEM; HE IS SEEKING REIMBURSEMENT. *SMD ON DECEMBER 21, 2012, THE KEY BECAME STUCK IN THE IGNITION, AND COULD NOT BE REMOVED WITHOUT THE ASSISTANCE FROM THE DEALER. THE DEALER INFORMED THE CONSUMER IT WOULD COST $624. 41 TO FIX THE PROBLEM, DESPITE THE FACT IT WAS A KNOWN DEFECT, WHICH APPARENTLY RESULTED FROM AN IMPROPER SETTING OF THE CABLE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION AT THE SHIFT LEVER BRACKET, WHICH WAS A COMMON PROBLEM WITH HONDA VEHICLES. AFTER THE CONSUMER PAID FOR THE REPAIRS, HE RECEIVED A RECALL NOTICE FROM HONDA CONCERNING THE IGNITION INTERLOCK SWITCH ON HIS VEHICLE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2010
Jul 2013

THE KEY GETS STUCK IN IGNITION AND DOES NOT TURN. AFTER NUMEROUS ATTEMPTS IT FINALLY TURNS AND THEN I CAN START THE CAR. I HAVE NOTICED A LOT OTHER PEOPLE ARE HAVING THIS ISSUE, CALLED UP HONDA AND THEY SAID THERE IS NO RECALL FOR THIS SYMPTOM. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2013
Jul 2013

KEY CANNOT BE INSERTED INTO IGNITION SWITCH. TAKES MULTIPLE ATTEMPTS TO INSERT KEY AND ONCE FULLY INSERTED KEY WON'T TURN IGNITION. TAKES NUMEROUS ATTEMPTS AND EVENTUALLY KEY WILL TURN IGNITION. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2013
Jun 2013

BROKEN IGNITION TUMBLER: I HAD JUST FINISHED RUNNING ERRANDS AND WAS STARTING HOME WHEN THE KEY WOULD NOT TURN IN THE IGNITION. I HAD NO WARNING THERE WAS A PROBLEM, ALL OF A SUDDEN IT JUST WOULD NOT TURN...... NOT EVEN AFTER MULTIPLE ATTEMPTS. THIS LEFT ME STRANDED WITH MY FIVE CHILDREN. I HAD TO GET THE CAR TOWED TO NEAREST HONDA DEALERSHIP..THAT ALONE HAS SET ME BACK A COUPLE HUNDRED DOLLARS...NOW DEALERSHIP IS TELLING ME I HAVE A BROKEN IGNITION TUMBLER AND IS QUOTING ME $500 TO FIX THE PROBLEM. I HAVE SEEN A LOT OF OTHER COMPLAINTS ONLINE CONCERNING THIS SAME ISSUE. TO SAY THE LEAST, I AM NOT TOO HAPPY TO BE STUCK HOLDING THE BAG FOR THIS, NOT TO MENTION BEING STRANDED WITH MY CHILDREN, WHICH I THINK IS EVERY MOTHERS WORST NIGHTMARE. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2013
Jun 2013 Crash

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH. *SMD THE CONSUMER STATED WHEN HER HUSBAND RETURNED TO THE VEHICLE 30 MINUTES LATER, HE DISCOVERED THE VEHICLE HAD ROLLED BACKWARDS ON AN INCLINE IN THE PARKING LOT, COMING TO REST AGAINST ANOTHER VEHICLE, WHICH CAUSED DAMAGED TO THE FRONT OF THAT VEHICLE. THE CONSUMER STATED SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION, EVEN THOUGH THE GEAR WAS NOT IN PARK. THE CONSUMERS HUSBAND INFORMED HER, THERE WERE THREE OTHER OCCURRENCES PRIOR TO THE ACCIDENT, WHERE THE VEHICLE WOULD ROLL BACKWARDS, ANYWHERE FROM A FEW FEET TO A FEW YARDS.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2010
May 2013

KEY WILL NO LONGER TURN IN THE IGNITION SWITCH,IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY ,TAKE 6 MIN MAX SOMETIMES, CHANGE KEYS AND THE SAME PROBLEM. I WAS TOLD BY SERVICE DEPARTMENT THAT THIS IS NOT A RECALL. SERVICE DEPARTMENT TOLD ME IT GOING TO COST ME $500 OR MORE MATERIAL $200 AND REST IN LABOR I IS THERE A RECALL IN THIS AREA?THIS START TO HAPPEN AFTER I TAKE MY VEHICLES FOR A RECALL ,SOMETHING TO DO WITH THE VEHICLES MOVE WENT THE KEYS INSIDE. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2013
May 2013

KEY WILL NO LONGER TURN IN THE IGNITION. IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY. ASSUMED THIS WAS WHAT THE IGNITION RECALL WAS FOR, BUT WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS NOT COVERED AND THAT THEY CANNOT FIX THE RECALL ITEM UNLESS I FIRST GET THE IGNITION FIXED. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2013
Apr 2013

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT RECENTLY, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT SECURED IN PARK. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2013
Apr 2013

UNABLE TO TURN KEY IN IGNITION. APPARENTLY THIS IS AN ISSUE THAT MANY 2003 HONDA PILOT OWNERS ARE HAVING. THIS CAN BE A SAFETY ISSUE AS IT CAN LEAVE SOMEONE STRANDED IN A REMOTE AREA AS HAPPENED WITH ME. IF THE MALFUNCTION IS CAUSED BY A FAULTY PART THEN HONDA SHOULD BARE SOME OF THE RESPONSIBILITY AND COST TO CORRECT THE PROBLEM. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2013
Mar 2013

KEY GOT DIFFICULT TO PUT INTO THE IGNITION SWITCH. THEN AFTER A FEW DAYS THE KEY HAD TO BE JIGGLED TO TURN AND THEN AFTER TWO WEEKS THE KEY WILL NOT TURN. THIS IS A SAFETY HAZARD IF YOU NEED TO START THE CAR QUICKLY OR IF YOU ARE THREATENED AND NEED TO USE YOUR CAR TO ESCAPE. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2013
Mar 2013

THERE IS A PROBLEM WITH THE IGNITION SWITCH ON MY 2003 HONDA PILOT. WHEN I TRY AND PUT MY IGNITION KEY INTO THE IGNITION SWITCH, IT REQUIRES SEVERAL ATTEMPTS BEFORE IT ACTUALLY GOES IN TO THE KEY SLOT WITHOUT RESISTANCE. IT IS AS IF ONE IS PUTTING THE WRONG KEY INTO THE WRONG KEY HOLE. WHEN IT DOES FINALLY GO IN, IT MAY TAKE SEVERAL MORE ATTEMPTS FOR THE KEY TO FINALLY TURN AND START THE VEHICLE. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2013
Mar 2013

I WAS TRYING TO LEAVE FROM WORK AND WHEN I TRIED ENTERING THE KEY IT GOT STUCK HALF WAY. I REMOVED IT AND TRIED AGAIN AND THE KEY WENT IT BUT WOULD NOT TURN. I HAD TO TRY MANY TIMES AND THEN CALLED MY HUSBAND, HE SAID TO TAKE THE KEY OUT AND WAIT COUPLE MINUTES THEN TRY AGAIN. I DID WHAT HE SAID AND AFTER THE SECOND TRY IT FINALLY TURNED. SINCE THAT DATE I KEEP HAVING THE SAME PROBLEM AND I RECENTLY RECEIVED A RECALL LETTER AND THOUGHT SINCE ITS A RECALL HONDA WOULD REPAIR AT NO COST TO ME. WELL TO MY SURPRISE I JUST FOUND OUT THAT THIS IS NOT PART OF THE RECALL AND WILL HAVE TO PAY FOR THEM TO REPAIR. THE RECALL I RECEIVED SAID THE INTERLOCK LEVER IN THE IGNITION SWITCH MAY BECOME DEFORMED. :( *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2013
Mar 2013

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY AND THE VEHICLE CONTINUED OPERATING NORMALLY. THE VEHICLE WAS INITIALLY TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT SHE RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN ID NUMBER: 12V573000 ( ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER, WHO REFUSED TO PERFORM THE REPAIRS FREE OF CHARGE SINCE THEY BELIEVED THE VEHICLE HAD BEEN TAMPERED WITH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 115,000. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2012
Jan 2013

AFTER LOADING MY PILOT, TRIED TO PUT THE KEY IN THE IGNITION SWITCH BUT IT DID NOT GO EASY ON THE SWITCH AND ONCE IN THE SWITCH IT DID NOT TURN ON THE IGNITION. I TRIED SEVERAL TIMES AND OR USE THE SPARE KEY UNTIL THE IGNITION SWITCH WORKED. SINCE JULY 16, 2012, EVERYTIME I START MY PILOT, I HAVE THE SAME PROBLEM. I HAVE TO KEEP MY SPARE KEY ALL THE TIME TO AVOID THE ISSUE ON HAVING TO REENTER THE IGNITION SWITCH. EVERYTIME I FORGET TO KEEP THE SPARE KEY ON THE IGNITION SWITCH I HAVE TO SPEND ABOUT 20 MINUTES TO TRY TO REENGAGE MY KEY IN THE IGNITION SWITCH TO HAVE IT WORK. *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2012

Trend Over Time

Complaints by year

Quick Summary

The 2003 Honda Pilot has 88 Electrical System complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.