2020 Honda Pilot FORWARD COLLISION AVOIDANCE

On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for safety features no longer operational. These are adaptive cruise control, lane keeping assist, collision mitigation, road departure mitigation, and automatic high beams. We cleaned the windshield and radar housing. Then the battery was replaced. None corrected the problem. An appointment was then scheduled at the dealership for 1/9/2026. It was determined the multi-purpose camera had an internal short. The only fix is a new camera ($1284) and re-aim process. The total repair cost, not including the $165 diagnostic fee, is $1727. In the meantime, the driver safety features are mostly unavailable, including the traditional cruise control. I say mostly because the system randomly works for a few minutes before overheating/shorting. I worry about fire and sudden emergency braking due to the short. I must note this system has never functioned well. In particular, the camera and/or radar “sees” problems that don’t exist and unnecessarily and repeatedly activates the warning notifications, especially on two-lane highways. I may still have video of a trip where there were dozens of warning notifications within just a few miles for cars in their own lane. The collision mitigation system has been off for nearly all our ownership as it nearly caused a major accident on our second day. As I was accelerating up to highway speed to merge onto the highway I activated my turn signal. A truck in the driving lane was slowing to let me in, however, the system saw traffic in the vicinity and activated numerous warnings on the dash while simultaneously activating the brakes and steering me towards the ditch. The car behind me had to panic brake to avoid hitting me. I had limited driver input during this period but was able to get stopped on the shoulder of the highway. I liken the Honda Sensing system to a 16 year old driver who is prone to panic.

Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information: Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63 Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including: Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives. The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles. Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.

I am a retired car dealer and have driven hundreds of different cars but have never had this happen before and Honda tells me it is normal which I know is not the case! when I am driving on any kind of road flat or hilly when opposing traffic is on coming, the yellow light flashes and beeps and occasionally the steering wheel also vibrates. this false warning light indicating an impending head on collision is unsafe and not how the car is designed to work. my belief as a a retired honda dealer ( 1982- 2020) is that Honda does not know how to fix it and says that it is normal so they do not have to fix. please make them fix this serious flaw so that we can drive our 2020 Honda's with out this false warning light. Honda knows they have a problem! sincerely [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.

Vehicle braking randomly. Cars can be nowhere in sight and this vehicle will slam the brakes. I have almost been rear-ended several times and almost ended up in a road rage incident due to this vehicle slamming the brakes.

My vehicle activates CMBS randomly. There doesn't even have to be cars around me and it'll just lock me up in the middle of the road. I have almost been rear-ended several times now. The dealers won't do anything about it.

The sensors alerted me to Brake in an emergent flash and then slammed the brakes - when there was nothing in front of me. It happens when the car is going faster than 45 mph. It has happened on three separate occasions and the third time almost caused an accident on a two lane road traveling 55 mph

as I am driving down a 2 lane road( the road can be flat or hilly or curve right or left) the brake warning light comes on falsely when a car is approaching me from the opposite way and the brake warning light displays and sometimes it shakes the wheel. this falsely is indicating that I am needing to brake to avoid a collision when there is NOT an chance at a collision is going to happen. we were a Honda dealer from 1971 until 2020 with multiple manufacturer's and have NEVER HAD THIS HAPPEN on ANY VEHICLE until I bought this 2020 Honda Pilot EXL for my own personal use. I bought my daughter the exact same year make and model and her 2020 Honda Pilot is not doing this and neither are the 2 other cars in our household having this problem (2019 and 2023). I have taken it to the dealer multiple times and a Honda engineer has looked at it but it is my option after many trips to the dealer and phone calls that they do not know how to fix or do not want to fix it. NO ONE WOULD BUY A 2023 HONDA PILOT IF THIS LIGHT WOULD GO OFF ON A TEST DRIVE! please help

I just bought this vehicle yesterday. While driving it home the front collision breaking system came on twice. There were no other vehicles, pedestrians, animals, or objects on the road. On both occasions it was only momentary. One time the instance was on a curve, the other was on a straight-a-way. This happened on a 2 lane (one in each direction) road. I will be reaching out to the Ford dealership where it was purchased along with Honda.

The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the message "Brake" was displayed, and the vehicle shuddered while there was no vehicles or objects in front of the vehicle. Additionally, the contact stated while driving at various speeds with the Forward Collision Avoidance: Adaptive Cruise Control Mode activated, the collision mitigation braking system (CMBS) engaged abruptly while there were no vehicles or objects in front of the vehicle. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The dealer contacted the manufacturer, and a Honda engineer was sent to assist the dealer in diagnosing the vehicle; however, the engineer could not determine the cause of the failure. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the Forward Collision Avoidance system malfunctioned due to the positioning of the Forward Collision Avoidance sensor in the front grille of the vehicle. The vehicle was not repaired. The failure mileage was approximately 100.

Events happened about 5 times in 3weeks , car will flash brake , brake brake and steering wheel will shake for no reason

I was driving at low highway speeds when the Collision Mitigation Breaking System had a malfunction and became disabled while driving in traffic. There was an audible alert and visual alerts which popped up and became a distraction while driving as it was sudden unknown what was happening and if the car was safe to drive. I was able to continue to drive home. The next morning I took the car to the dealer. The dealer scanned and checked out the car, but was not able to replicate the problem. The warning disappeared prior to arriving at the dealer. There were no other warnings prior to the issue.

Our Honda Pilot displays and shakes the wheel for Forward Collision Warnings a minimum of 30 times a day over approximately 32 miles daily. The vehicle has on more than one occasion engaged the Collision Mitigation Braking System (CMBS) as well in situations where no vehicle was on the road ahead or beside us, nearly causing us to be rear ended at high speeds. This has also happened when pulling out into intersections where the closest vehicles are approximately 75 feet. This has happened while travelling at anywhere from 15 mph to 55 mph, and has occurred every 1 to 2 months since owning the vehicle. We have been nearly rear-ended at least 5 times since owning the vehicle. Honda has told us that the collision warning "can't be adjusted" to fix this, and that our "best option is to disable the alert or the system". Being told to disable safety systems as a fix rather than actually fixing the issue is wildly inappropriate and unsafe.

Automatic Emergency Braking engaged while I was driving on the highway with no cars and no warning brake light on dash. There were no cars in front me ( this is the second time). Periodically the Braking light flashes on the dash if I’m driving on a two way road in the curve part of the road.

The auto emergency braking (forward collision mitigation) will trigger and brake hard frequently on 2 lane roads. This has surprised me multiple times. Honda service says that this is normal and they don't seem interested in fixing it. I have read that there is an investigation into this issue on certain Honda sedan models, and wanted to be sure that the Honda Pilot was included in the investigation. This has occured multiple times since I've purchased the vehicle new.

This malfunction has been described to the dealer (s) on multiple occasions. They stated that is how it functions. I disagree. These typically happen on 2 way remote highways not multicar lane express ways. If on a two way roadway and you are turning right. Your vehicle sees and oncoming vehicle in the other lane and Emergency braking happens. The emergency braking system also has gone on when travelling straight for no know reason. It happened recently on a 2 way back road in Washington olympic area and my daughter was driving. The brakes just went on and she could not see why? the car in the rear had to emergency brake as well to prevent rear ending us. It has happened multiple times for no apparent reason? It is aggravating and not safe. Honda seems to not believe me so I thought that I would bring the issue to a higher authority.

The automatic emergency braking system will sometimes just start flashing as if there is an object in front of me. There are no objects in front of me and it would flash. There has been 2 occasions where the vehicle would slam on the brakes and then release even though no objects are on the road. This has happened at least 10 times where the warning would flash. Also, the adaptive cruise control would slam on the brakes even though we are following at a safe distance. Of all the times I have used the ACC, the car would slam on the brakes 80% of the time.

My Honda often displays the brakes warning and on rear occasion apply brake in response to oncoming traffic on two-lane roads. I already went with onboard camera recalibration at one of the safe glass location but this problem persist on narrow two-lane roads.

This has happened since I bought this vehicle brand new. whenever I am on a 2 lane road, the brake warning light and brake warning chime activate fairly often but intermittent when traffic coming from the opposite direction. if I am on a 4 lane road and in the lane that is closest to the oncoming traffic , it will send a false brake warning and brake warning chime. I have video taped this and sent to waltrip Honda in Franklin, TN. their technician verified the problem and replaced the radar unit on the vehicle, but it is still doing this even after the new part has been replaced. feel free to call me [XXX] or email [XXX]. thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Vehicle brakes automatically when operating at highway speeds when passing a vehicle that is either moving slowly or stopped in a turn lane waiting to turn left. Occurs when Collision Mitigation System is in both the on and off position and when cruise control is engaged and disengaged. This has occurred approximately twice a month since purchasing new in July of 2020. Vehicle also breaks when encountering an approaching vehicle on the highway while going around a corner when turning to the right. One time the vehicle behind me almost hit me and had to go onto the shoulder to avoid a collision. I reported this to the Honda dealer in the winter months and they said it was likely caused by road salt. It's now June and there is no road salt and problem is still occurring. The orange break indicator when on turning the automatic breaking.

We purchased a 2020 Honda Pilot EXL AWD. The collision mitigation system engages arbitrarily, no vehicles or obstacles in front of me and the system activates. Honda Dealership said they can't find a problem. However, there is a class action lawsuit against Honda, filed in California, for this and other problems with their safety system. Most Recently drove the car on a 560 mile trip, the collision mitigation system warning came on 5 times when there were no cars or obstacles in front of me. Hopefully NHTSA can apply some pressure on Honda to address this issue. It is VERY FRUSTRATING when you have problems with a new vehicle and HONDA will not correct them.

FALSE COLLISION WARNINGS AND FAILS TO ALERT TO ACTUAL POTENTIAL COLLISIONS. ALERTS AND REACTS TO NON-EXISTENT COLLISIONS CAUSING UNNECESSARY ANXIETY AND REACTIONS BY DRIVER. SPEEDS VARY FROM 35 MPH TO 60+. FAILURE TO REACT WAS ON HIGHWAY AT A SPEED IN EXCESS 55 MPH. OCCURS ON CITY AND HIGHWAY. MULTIPLE INCIDENTS PER MONTH,