6 complaints reported

2024 Honda Pilot VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2025

While driving on the highway, the panoramic roof shattered on its own with no outside or inside influence. This put the safety of myself and others at risk as the noise was similar to a weapon being fired at point-blank range. Additionally, had the panoramic roof curtain not been closed, glass would have fallen onto my children. This problem has been reported by others online, and there is a class action lawsuit against Honda for it. I'm working with my local dealership, and they're refusing to repair it under warranty. Honda Corporate states that if the dealership refuses to repair it under warranty, that’s their right and they, Honda Corporate, cannot help me. I have photos taken immediately after it occurred, as well as video and audio from my dash camera showing that nothing impacted the vehicle. There was no prior warning that would allude to the possibility of the panoramic roof shattering.

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2024
Apr 2025

The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently.

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2025
Nov 2024

While driving on the interstate loud pop and can hear glass from sunroof crack.

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2024
Sep 2024

I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2024
Apr 2024

Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2024
Feb 2024

The windshield that is installed on my vehicle distorts the view as you look through the windshield. It warps what you see looking through the windshield. I can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. It is very distracting and has caused me to nearly get in an accident. It gives me a headache with only moments of use. I don't feel safe driving the car. It is very hard to see and judge distance in front of the vehicle. I notified the dealer, and they said Honda knows about the issue. I have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. I am stuck paying for a car that I can't drive safely.

Type: Vehicle, Vehicle: 2024 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024

Trend Over Time

Complaints by year

Quick Summary

The 2024 Honda Pilot has 6 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.