1995 Hyundai Accent Suspension

The contact owns a 1995 Hyundai Accent. The contact received notifications of NHTSA Campaign Numbers: 98V245000 (Suspension) and 02V341000 (Suspension); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

WHILE DRIVING THE CAR, THE LOWER FRONT CONTROL ARM CORRODED THROUGH AND BROKE. CAR WAS VERY UNSTABLE AND TIRES WORE DOWN FAST. THERE WAS A PREVIOUS RECALL ON THIS CONTROL ARM IT WAS CAMPAIGN NUMBER 02V341000. SERVICE WAS DONE BY HYUNDAI IN 9/2003 AND PART CORRODED AND BROKE IN 1/2007. EITHER SERVICE WAS NOT DONE CORRECTLY OR POOR QUALITY PARTS WERE USED. *NM

DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, A CRACKING NOISE WAS HEARD COMING FROM THE FRONT LEFT END OF THE VEHICLE AND THE FRONT LEFT TIRE BEGAN TO RUB ON THE BACK OF THE WHEEL WELL DURING BRAKING. ON INSPECTION BY AN INDEPENDENT MECHANIC, THE PROBLEM WAS IDENTIFIED AS A FAILURE OF THE LOWER CONTROL ARM AND COIL SPRING ON THE FRONT LEFT SIDE. THERE WAS A RECALL (02V341000) REGARDING THE SUSPENSION, LOWER CONTROL ARM. THE SERVICE DEALER HAD INSPECTED THE CONTROL ARM FOR RUST AND APPLIED AN UNDERCOATING TO THE PART ON 8/12/2003. THE MANUFACTURER HAD PROVIDED THE RECALL NUMBERS TO THE CONTACT AND REFERRED THE ISSUE BACK TO THE SERVICE DEALER. THE SERVICE DEALER DETERMINED THE WINDOW OF OPPORTUNITY HAD PASSED FOR A FREE REPLACEMENT PART.

LOWER CONTROL ARM RECALL NOTICE. *BF CONTROL ARM DROPPED DOWN CAUSING AN ACCIDENT. CONSUMER RECEIVED RECALL NOTICE AFTER ACCIDENT, HOWEVER, HYUNDAI DISAGREES WITH THE CONCLUSION THAT THE ROOT CAUSE OF THE ACCIDENT WAS A DEFECTIVE LOWER CONTROL ARM AND REFUSES TO HONOR THE RECALL. *TT

CONSUMER DROVE THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT BOTH FRONT DRIVER AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

WHILE HAVING THE RECALL FOR THE FRONT CONTROL ARM DONE DEALERSHIP NOTICED THAT THE REAR CONTROL ARM THAT CONTROLS THE STEERING FOR THE REAR WHEEL SNAPPED OFF. THIS COULD CAUSE THE VEHICLE TO LOSE CONTROL AND REAR END OR FISH TAIL WHILE DRIVING. *AK

THE FRONT LOWER CONTROL ARM CORRODED WITHOUT WARNING. RECALL 02V341000 WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE LOWER FRONT CONTROL ARM CORRODED DUE TO SALT. THE DEALER WOULD NOT HONOR THE RECALL. RECALL 98V245000 WAS ALSO ISSUED. *SC

REQUEST FOR REIMBURSEMENT FOR REPLACEMENT OF CONTROL ARMS.*MR THE CONSUMER REPLACED BOTH CONTROL ARMS AFTER A MINOR CAR ACCIDENT. AFTER READING THE RECALL NOTICE IT WAS HIGHLY PROBABLE THAT THE DEFECTIVE CONTROL ARMS CAUSED THE ACCIDENT. AS A RESULT OF THAT, THE CONSUMER FELT THAT HYUNDAI SHOULD REIMBURSE FOR THE AMOUNT OF $1989.73 FOR REPAIRS AND REPLACEMENTS. *CB THE CONSUMERS CLAIM WAS DENIED, BECAUSE THE CONSUMER WAS UNABLE TO PRODUCE THE CONTROL ARMS FOR ANALYSIS.*JB

RECEIVED MANUFACTURER'S RECALL # 058 CONCERNING FRONT LOWER CONTROL ARM: VEHICLE WAS TAKEN TO THE DEALER. DEALER INSPECTED THE VEHICLE , AND DESPITE A CRACK ALONG THE LOWER CONTROL ARM, THE ONLY ACTION WAS TO SPRAY A RUST RETARDANT ON THE LOWER CONTROL ARM. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO INFORMED THE CONSUMER THAT THE RECALL WORK WAS NOT COMPLETED ON THE VEHICLE. THE DEALER CLAIMED THAT RECALL REPAIRS WERE DONE AND THAT THEY WERE NO LONGER OBLIGATED TO DO WORK FOR FREE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE PROBLEM.*AK

NHTSA#02-V-34-1000: THERE WAS A RECALL REGARDING THE LOWER CONTROL ARM, HOWEVER CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VEHICLE IDENTIFICATION NUMBER.*JB

QUESTIONS REGARDING VEHICLE RECALL.*MR THE VEHICLES UPPER AND LOWER CONTROL ARMS FAILED PRIOR TO RECALL NOTICE. THE RECALL NOTICE WAS ONLY FOR THE LOWER CONTROL ARM. *PH *NLM

LOWER CONTROL ARMS WERE REPLACED, BECAUSE OF RUST. *PH THE CONSUMER RECEIVED A RECALL NOTIFICATION REGARDING THE LOWER CONTROL ARM REPLACEMENT, WHEN THE CONSUMER CALLED TO MAKE AN APPOINTMENT SHE WAS TOLD THE PARTS WERE NOT AVAILABLE AND TO CALL BACK A T A LATER DATE. THE CONSUMER THEN WENT TO HAVE THE BRAKE SON THE VEHICLE INSPECTED BECAUSE OF A NOISE AND THE MECHANIC INFORMED HER THE PASSENGER SIDE LOWER CONTROL ARM WAS ON THE VERGE OF COLLAPSING. THE DEALER EVENTUALLY REPLACED BOTH LOWER CONTROL ARMS. *JB

THE FRONT CONTROL ARM BROKE WHILE DRIVING. PLEASE PROVIDE DETAILS. *PH

NHTSA RECALL 02-V-341-000: ON CERTAIN PASSENGER VEHICLES, REGISTERED AND OPERATED IN THE STATE O.F NEW YORK. DURING WINTER MONTHS, LARGE QUANTITIES OF SALT ARE USED TO DE-ICE ROADS. THIS ROAD SALT COULD RESULT IN CORROSION OF THE FRONT LOWER CONTROL ARMS. DEALER WILL REPLACE LOWER CONTROLS AND BALLS JOINTS, BUT REFUSED TO DO IT THE FRONT ALIGNMENT. CONSUMER STATED WAS NOT HER FAULT VEHICLE WAS MANUFACTURED WITH DEFECTIVE PARTS. *AK

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE UPPER BALL JOINT ON THE PASSENGER SIDE BROKE OFF. *AK

AFTER SEVERAL HOURS OF ONLINE RESEARCH, I FIGURED OUT THAT MY CAR'S FRONT LOWER CONTROL ARM RUSTED AND EVENTUALLY BROKE. I CALLED A FEW HYUNDAI DEALERSHIPS TO SET UP AN APPOINTMENT TO GET MY CAR FIXED. MOST OF THEM WERE NICE UNTIL I MENTIONED THE FACT THAT I THOUGHT IT WAS A RECALL ITEM. THEN OF COURSE THEY COULDN'T GET ME AN APPOINTMENT FOR A FEW WEEKS OR I HAD TO SUPPLY THEM WITH ALL MY INFORMATION OVER THE PHONE. I DIDN'T FEEL COMFORTABLE GIVING A STRANGER SUCH INFORMATION SO I CHOSE NOT TO. ONCE THE CAR WAS AT THE CLOSEST LOCATION FROM MY HOUSE, THEY TOLD ME THAT IT WAS NOT A RECALL ITEM BASED ON THE VIN NUMBER. PERSONALLY, I DON'T UNDERSTAND HOW ELSE A FRONT LOWER CONTROL ARM CAN JUST RUST OUT AND BREAK. SO NOW WHAT DO I DO. DO I JUST SIT BACK AND PAY ALOT OF MONEY TO GET IT FIXED OR DO I PERSUE FINDING A WAY TO GET MY VIN NUMBER ON THE LIST OF RECALLS?

THE VEHICLES LOWER CONTROL ARM SNAPPED WITHOUT WARNING. *NLM

CONSUMER RECEIVED RECALL NOTICE# 02V341000 CONCERNING FRONT LOWER CONTROL ARM CORROSION. CONSUMER CALLED THE DEALER TO MAKE AN APPOINTMENT BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DRIVABLE BECAUSE THE CONTROL ARM WERE WORN OUT. *AK *PH *NLM

ON 8/28/01 I HAD TO HAVE THE RIGHT LOWER CONTROL ARM REPLACED BECAUSE IT RUSTED OUT FROM THE INSIDE OUT........ON 5/7/02 I HAD TO HAVE THE LEFT LT LOWER CONTROL ARM REPLACED BECUASE IT RUSTED OUT ALSO FROM THE INSIDE OUT...I WAS TOLD THIS IS VERY UNUSUAL FOR OTHER CARS BUT IT SEEMS TO BE A PROBLEM FOR THE HYUNDAI ACCENTS...THIS HAS COST ME $565.00 FOR FAULT MATERIAL USED ON THIS CAR......I LOVE MY CAR BUT I CANT KEEP REPLACING DEFECTIVE MATERIALS.*AK

WHILE MAKING A SLOW TURN THERE WAS A LOUD CRACKING SOUND, VEHICLE WAS INSPECTED AND LOWER CONTROL ARM ON RIGHT HAD ROTTED OUT AND BROKE IN HALF. *AK *TT

THE LOWER CONTROL ARM RUSTED, WHICH CAUSED THE STEERING TO LOCK UP WHILE DRIVING VEHICLE. TS *JB

CONSUMER WAS TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING THERE WERE BANGING AND KNOCKING NOISES COMING FROM THE STEERING WHEEL. DEALERSHIP WAS AWARE OF PROBLEM.*AK *YD

REAR WHEELS WOULD MAKE A RUMBLING NOISE WHEN COMING TO A STOP. ALSO REAR OF CAR WOULD SWAY WHEN COMING TO A STOP. WHEN TRAVELING FROM 45 MPH AND UP, WOULD HEAR A WHINING NOISE FROM REAR WHEELS. *AK

CONSUMER RECEIVED A RECALL TO HAVE SHIELDS PLACED ON FRONT COIL SPRINGS TO PREVENT THE SPRINGS FROM POPPING OF THE TIRE. THE SPRINGS WERE ALREADY BROKEN WHEN THE LETTER WAS RECEIVED. DEALER HAS BEEN CONTACTED, WILL REPAIR AT OWNER'S COST. *AK *ML

WHILE TRAVELING AT 20 MPH FRONT INDEPENDENT SUSPENSION COLLAPSED. WOULD LIKE NHTSA TO PROVIDE SOME INFORMATION OR HELP IN THIS MATTER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK