77 complaints reported

2002 Hyundai Elantra Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
77
Crashes
4
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jul 2010

ON NOVEMBER 27TH, 2009 I WAS COMING TO A STOP AT THE BOTTOM OF AN INTERSTATE OFF-RAMP, WHEN I HEARD A LOUD NOISE IN THE FRONT OF MY 2002 HYUNDAI ELANTRA GT. I TRIED TO MOVE FORWARD AND IT FELT LIKE I HAD A FLAT TIRE, BUT WHEN I GOT OUT OF THE CAR THE LEFT FRONT WHEEL WAS TURNED INWARD. I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND INSPECT THE UNDER CARRIAGE, THE LEFT FRONT CONTROL ARM HAD RUSTED TO THE POINT THAT IT HAD CRUMPLED WHEN I TRIED TO STOP. THE VEHICLE WAS TOWED TO A HYUNDAI DEALERSHIP AND WAS REPAIRED BY REPLACING BOTH FRONT CONTROL ARMS (THE RIGHT ARM WAS ALSO RUSTED). THE REASON I'M SENDING THIS MESSAGE IS BECAUSE MY STATE (KENTUCKY) IS NOT INVOLVED IN THE HYUNDAI RECALL (ID #58993) THAT WAS INVESTIGATED BY THE NHTSA, ACTION NUMBER PE09011. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Nov 2009
Jun 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE VEHICLE WAS TAKEN TO THE DEALER ON MAY 8, 2010 FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION: FRONT: CONTROL ARM). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE BECAUSE THE PART NEEDED WAS ON A NATIONAL BACKORDER AND WAS NOT YET AVAILABLE. THE CONTACT STATED IT WAS BEYOND A REASONABLE AMOUNT OF TIME TO ADDRESS A SAFETY RELATED RECALL. THE MANUFACTURER ADVISED THEY WOULD SPEAK WITH THE DEALER BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Aug 2010
Jun 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE NHTSA CAMPAIGN 09V125000, FRONT SUSPENSION CONTROL ARM APPROXIMATELY TWO OR THREE MONTHS AGO. SHE CALLED THE DEALER TO MAKE AN APPOINTMENT FOR JULY 6, 2010. THE CONTACT WAS CONCERNED DUE TO THE SAFETY ISSUE INVOLVED WITH THE CONTROL ARMS CONSIDERING SHE HAS BEEN WAITING ON THE PARTS FOR THREE MONTHS. THE FAILURE MILEAGE WAS 140,000. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Mar 2010
Jun 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE NHTSA RECALL #09V125000, SUSPENSION FRONT CONTROL ARM REPAIRED AND IT APPEARS THAT IT WAS NOT REPAIRED. THE CONTROL ARMS WERE COVERED WITH RUST AND WERE BROKEN. WHEN SHE WAS ACCELERATING AT A TRAFFIC LIGHT, THERE WAS A NOISE AND THE VEHICLE WOULD NOT MOVE BECAUSE THE CONTROL ARM WAS BROKEN. THE VEHICLE WAS TOWED TO HER RESIDENCE SINCE THE DEALERSHIP WAS CLOSED. THE VEHICLE WILL BE TOWED TO THE DEALER WITHIN A FEW DAYS. THE MANUFACTURER WAS CONTACTED BUT THERE WAS NO RESOLUTION. THE FAILURE AND CURRENT MILEAGES WERE 115,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Mar 2010
May 2010

TL * THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 09V125000: SUSPENSION: FRONT: CONTROL ARM. HE MADE SEVERAL ATTEMPTS TO CONTACT THE DEALER AND THE MANUFACTURER FOR REPAIRS BUT TO NO AVAIL. THE CONTACT DID NOT FEEL HE WAS ABLE TO HAVE REPAIRS MADE WITHIN A REASONABLE AMOUNT OF TIME. HE STATED THAT HE WANTED TO HAVE THE ISSUE RESOLVED IMMEDIATELY TO PREVENT ANY UNWARRANTED INCIDENTS. THE CONTACT HAS NOT EXPERIENCED A FAILURE AT THIS TIME.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Feb 2010
May 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 55 MPH; THE VEHICLE BEGAN SHAKING AND PULLING TO THE SIDE. THE FAILURE WOULD NOT OCCUR WHEN TRAVELING AT LOWER SPEEDS AND WOULD OCCUR INTERMITTENTLY. AT A LATER DATE, SHE RECEIVED NOTIFICATION OF A RECALL, DESCRIBING THE EXACT FAILURES EXPERIENCED WITH HER VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION FRONT CONTROL ARM). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PARTS NEEDED TO MAKE THE RECALL REPAIRS WERE NOT AVAILABLE. HE COULD NOT PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE AND WOULD NOT RELEASE THE VEHICLE TO THE CONTACT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 85,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2006
May 2010 Crash

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA WHICH WAS PURCHASED IN JUNE 2004. HE HEARD A POPPING NOISE COMING FROM THE RIGHT FRONT END OF THE VEHICLE. THE CONTACT MADE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, HOWEVER BEFORE HE COULD TAKE THE VEHICLE IN FOR SERVICE, WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH THE RIGHT FRONT WHEEL COMPONENT FELL OFF THE VEHICLE. THE VEHICLE SWERVED AND CAUSED HIM TO CRASH WITH A CEMENT CURB. THE VEHICLE WAS TAKEN TO AN AUTO BODY MECHANIC WHERE THEY REPAIRED THE FRONT RIGHT LOWER CONTROL ARM AND OTHER UNKNOWN REPAIRS. THERE WAS AN OPEN RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000) HOWEVER HE DID NOT RECEIVE NOTIFICATION UNTIL WEEKS AFTER THE INCIDENT. THE FAILURE AND CURRENT MILEAGES WERE UNDER 132,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Oct 2009
Apr 2010

2002 HYUNDAI ELANTRA. STEERING ISSUES *GR THE CONSUMER STATED HIS DAUGHTER WAS DRIVING THE VEHICLE, WHEN SUDDENLY IT WOULD NOT STEER CORRECTLY AND A THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. WHEN SHE EXITED THE VEHICLE, SHE NOTICED THE LEFT FRONT WHEEL WAS POSITIONED OUTWARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND UPON INSPECTION, THE LOWER FRONT CONTROL ARM NEEDED TO BE REPLACED. THE CONSUMERS WIFE DISCOVERED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM, BUT A RECALL WAS NEVER RECEIVED. HYUNDAI WAS UNABLE TO GIVE THE CONSUMER A SATISFACTORY ANSWER AS TO WHY THEY NEVER RECEIVED A RECALL. *JB

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Apr 2010
Apr 2010

TL*THE CONTACT OWNS A 20002 HYUNDAI ELANTRA. SHE STATED THAT WHILE DRIVING 5 MPH OVER A SPEED BUMP AND ATTEMPTING TO MAKE A LEFT TURN THE STEERING WHEEL BEGAN TURNING OUT OF CONTROL. THE STEERING WHEEL THEN TURNED RAPIDLY TO THE RIGHT. SHE WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKES WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V125000: SUSPENSION:FRONT:CONTROL ARM) BUT UPON CONTACTING THE DEALER, WAS TOLD THAT THE PART REQUIRED TO PERFORM THE RECALL WAS ON BACK ORDER UNTIL APRIL 12, 2010. THE DEALER WAS CONTACTED AFTER THE 12TH OF APRIL AND STATED THAT THE PART WAS STILL ON BACK ORDER AND THEY WERE NOT AWARE OF WHEN IT WOULD ARRIVE. THE CONTACT WAS CONCERNED WITH HAVING HER VEHICLE OUT OF SERVICE FOR SUCH AN EXTENDED AMOUNT OF TIME; SINCE HER MEDICAL CONDITION REQUIRED HER TO MAKE SEVERAL TRIPS TO HER PHYSICIAN. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 83,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Mar 2010
Apr 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA GT. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V125000 (SUSPENSION: FRONT:CONTROL ARM). THE CONTACT WAS CONCERNED BECAUSE TWO DEALERSHIPS DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 78,300. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Mar 2010
Apr 2010

2002 HYUNDAI ELANTRA 2002. CONSUMER IS UNHAPPY WITH HYUNDAI MOTORS. *GR THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. THE CONTROL ARMS, SUB FRAME AND AXLE HAD TO BE REPLACED. *JB

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 1901
Mar 2010

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING AT SPEEDS OF 10 MPH, ONE OF THE TIRES DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT LOWER CONTROL ARM WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 2010
Feb 2010

WHILE PERFORMING ROUTINE MAINTENANCE ON OUR 2002 HYUNDAI ELANTRA GT, I DISCOVERED A RUST HOLE IN THE DRIVERS SIDE LOWER CONTROL ARM. THE HOLE IS APPROXIMATELY 1.5 INCHES IN DIAMETER LOCATED ABOUT 4 INCHES INWARD OF BALL JOINT ON THE UPPER PORTION OF THE CONTROL ARM. THE AREA SURROUNDING THE HOLE APPEARED TO BE VERY THIN AND BRITTLE. THE VEHICLE HAD 138000 MILES AT THE TIME THE ISSUE WAS NOTICED. WE HAVE CONCERNS ABOUT THE SAFETY OF THE VEHICLE AND THE STRUCTURAL INTEGRITY OF THE CONTROL ARM. IT SEEMS THAT THIS IS TOO EARLY IN THE CARS LIFE TO HAVE A MAJOR STRUCTURAL COMPONENT BEGIN TO DETERIORATE DUE TO RUST. OF THE OTHER CARS WE HAVE OWNED, NONE HAVE DISPLAYED SIMILAR RUST TO THIS, EVEN AFTER 10+ YEARS OF USAGE. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 2010
Feb 2010

2002 HYUNDAI ELANTRA. CONSUMER EXPRESSES DISCONTENT REGARDING RECEIVING RECALL LETTER AFTER ACCIDENT OCCURRED WITH VEHICLE. *TGW THE CONTROL ARM HAD ERODED AND BROKE WHICH CAUSED THE AXLE TO COME OUT AND IT PUSHED THE FRONT WHEEL OUT AND BENT THE FENDER. THE CONSUMER STATED THE REPAIRS WERE MADE AT THE DEALERSHIP. *JB

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 1901
Jan 2010

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON A SLIGHT INCLINE. THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE CROSS MEMBER ASSEMBLY AND CONTROL ARM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM) THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE CONTACT WAS DISPLEASED TO KNOW AN ADDITIONAL REPAIR COST FOR THE DRIVER FRONT AXLE ASSEMBLY WAS ASSOCIATED WITH THE RECALL REMEDY PERFORMED. THE FAILURE MILEAGE WAS 56,000. UPDATED 02/02/10. *LJ UPDATED 02/05/10.&JB

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 2010
Jan 2010

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE HAVING THE VEHICLE EXAMINED FOR ROUTINE REPAIRS, THE CONTACT WAS INFORMED THAT THE FRONT PASSENGERS SIDE CONTROL ARM WOULD NEED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2010
Dec 2009

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 30 MPH THE CONTROL ARM FRACTURED IN HALF, AND THEN KNOCKED THE STABILIZER LINKS OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, AND HE WAS INFORMED OF THE CONTROL ARM FAILURE. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL #09V125000 (SUSPENSION:FRONT:CONTROL ARM). A TECHNICIAN STATED THAT SHE WOULD HAVE TO MAKE A COMMITMENT TO PAY $1000 IN ORDER FOR HIM TO REPAIR THE VEHICLE ACCORDING TO RECALL. HE THEN ADDED THAT IN ORDER TO PERFORM THE REMEDY REFERENCED IN THE RECALL, HE WOULD HAVE TO TAKE THE MUFFLER DOWN. SHE THEN CONTACTED THE MANUFACTURER, AND A REPRESENTATIVE TOLD HER THAT THE DEALER WAS GOING TO CREATE ANOTHER ESTIMATE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 180,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Oct 2009
Dec 2009

AFTER BRAKING, MY ELANTRA JERK, MADE AND AWFUL GRINDING SOUND, AND WAS EXTREMELY DIFFICULT TO STEER. UPON VISUAL INSPECTION, I COULD SEE THAT A PART HAD BROKEN OFF. I HAD IT TOWED TO A LOCAL MECHANIC WHO SAID THAT THE RIGHT FRONT CONTROL ARM WAS "ROTTED THROUGH" AND THAT THIS IS OFTEN SEEN IN HYUNDAIS. THE LEFT SIDE ALSO SHOWS SIGNS OF DETERIORATION. THE MECHANIC RECOMMENDED REPLACING BOTH SIDES, AS THE LEFT SIDE MIGHT ONLY LAST A FEW MONTHS GIVEN THE DEGREE OF DETERIORATION. PARTS ARE BEING REPLACED. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Dec 2009
Nov 2009

2002 ELANTRA GT MADE R TURN FROM FULL STOP ONTO CHESTER PIKE. HEARD GRINDING FROM PASSENGER FRONT WHEEL. CAR CAME TO COMPLETE STOP. FRONT WHEEL FELL OFF. FRACTURED SUSPENSION ARM WAS SEEN. AXLE FAILURE WAS FOUND WHEN CARE WAS INSPECTED. RECALL WAS ISSUED 7/10/09. I AM THE ORIGINAL OWNER AND HAVE NOT RECEIVED A RECALL NOTICE. I DO RECEIVE WEEKLY ADS FROM HYUNDAI SUGGESTING TRADE IN, SO THEY KNOW WHERE I AM. I NOW NEED TO JUMP THROUGH HOOPS TO GET HYUNDAI TO PAY, AS I DID NOT FIND OUT ABOUT THE RECALL UNTIL MY CAR WAS TOWED TO AND REPAIRED BY AN INDEPENDENT GARAGE. POLICE WERE ON SCENE WITH LIGHTS FLASHING TO PROTECT DISABLED VEHICLE UNTIL TOW TRUCK ARRIVED. NO REPORT WAS FILLED AS THERE WAS NO ACCIDENT OR INJURY. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Nov 2009
Oct 2009 Crash

TO WHOM THIS CONCERNS, REGARDING NHTSA "CAMPAIGN ID NUMBER" 09V125000. WHILE DRIVING MY 2002 ELANTRA THE FRONT LEFT WHEEL MOVED (SLIPPED/SNAPPED) OUT OF PLACE TO THE POINT THAT IT WAS RUBBING AGAINST THE BACK OF THE WHEEL WELL WHEN TRYING TO STOP IN TRAFFIC. THE CAR DID NOT STOP AS IT NORMALLY WOULD (IT FELT LIKE THERE WAS NO STOPPING POWER). MY VEHICLE HIT ANOTHER VEHICLE FROM BEHIND WHICH CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. I TOOK THE VEHICLE TO MOON TWP AUTO BODY TO GET AN ESTIMATE FOR THE DAMAGE. PART OF THE ESTIMATE WAS TO REPLACE THE LOWER CONTROL ARM AND THE ADJUSTER WROTE ON THE DRIVERS SIDE WINDOW THAT ANYONE HANDLING THE CAR SHOULD TAKE CAUTION AS THE CONTROL ARM IS "RIPPED" OUT. FOR CONSIDERATION I POSE THIS QUESTION "WHY WOULD THE BODY SHOP ESTIMATE REPLACING THE CONTROL ARM IF IT WASN'T BROKEN?" I'VE JUST RECEIVED AN INVOICE FROM THE HYUNDAI DEALERSHIP (FALCONI'S 412-269-1234) ITEMIZING THAT THEY REPLACED BOTH CONTROL ARMS PER THEIR CAMPAIGN NUMBER 091, BUT THAT THE CONTROL ARM WAS NOT BROKEN. ADDITIONALLY, I RECEIVED PICTURES TAKEN BY THE DEALERSHIP SHOWING SIGNIFICANT ROTTING ON BOTH SIDES OF CONTROL ARM. I CONTEND THAT THE ACCIDENT WOULD NOT HAVE OCCURRED IF THE CONTROL ARM HAD NOT SLIPPED OUT OF PLACE. I'VE BEEN IN CONTACT WITH HYUNDAI CORPORATION AT 800-633-5151 AND ASKED THEM TO COMPLETE ALL REPAIRS FOR THE DAMAGE DIRECTLY RELATED TO THE ACCIDENT. THEY CONTINUE TO CLAIM THAT THE CONTROL ARM WAS NOT ROTTED AND DISPLACED AND WILL NOT FIX THE DAMAGE. MY CASE NUMBER WITH HYUNDAI IS #3711968. AT THE TIME OF THE ACCIDENT I WAS UNAWARE OF THE RECALL AS THE PREVIOUS/ORIGINAL OWNER (MY FATHER) NOR MYSELF HAD RECEIVED A RECALL LETTER. NOTE: A RECALL LETTER HAS STILL NOT BEEN RECEIVED BY EITHER OF US. I MOVED FORWARD AS IF I HAD NO CLAIMS AGAINST ANYONE OR ANY COMPANY. I HAVE MORE INFO/PHOTOS IF REQUIRED.*TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2009
Aug 2009

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. HE STATED WHILE HAVING REPAIR WORK PERFORMED, THE DEALER ADVISED HIM OF NHTSA CAMPAIGN ID NUMBER: 09V125000, ASSOCIATED WITH HIS VIN ON THE LOWER CONTROL ARM AND SUB FRAME ASSEMBLY. THE MECHANIC ADVISED THE CONTACT THAT IT WAS NOT SAFE TO DRIVE THE VEHICLE DUE TO THE NATURE OF THE SUB FRAME. THE PARTS WERE NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000.

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Aug 2009
Aug 2009

GOING APPROXIMATELY 20 MPH APPROACHING STOP SIGN. CAR CAME TO COMPLETE STOP. COULD NOT EXIT DRIVERS SIDE DOOR. EXITED PASSENGER SIDE TO FIND FRONT LEFT TIRE TURNED OUT AT 90 DEGREE ANGLE. FRONT LOWER CONTROL ARM RUSTED THROUGH AND BROKEN. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2009
Jul 2009

2002 HYUNDAI ELANTRA'S LOWER CONTROL ARM RUSTED. *NJ THE CONSUMER'S WIFE LOST STEERING IN THE VEHICLE. THERE WERE PREVIOUS PROBLEMS WITH THE ALIGNMENT AND NOISES FROM THE FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS VERY PROBLEM, BUT WAS NEVER NOTIFIED. *JB

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Apr 2009
Jun 2009

THE FRONT PASSENGER SIDE CONTROL ARM OF MY 2002 HYUNDAI ELANTRA BROKE. THE WHEEL COULD HAVE FLOWN OFF, BUT LUCKILY IT DIDN'T. THIS HAPPENED ON A 2 LANE ROAD. IF IT HAD HAPPENED ON A HIGHWAY, IT COULD HAVE BEEN CATASTROPHIC. THE CAR WAS TOWED TO MY MECHANIC AND IS STILL THERE. I DID RESEARCH ONLINE AND FOUND INFORMATION ABOUT A RECALL DATED APRIL 2009. I CALLED HYUNDAI CONSUMER AFFAIRS HOTLINE AND WAS TOLD THE RECALL IS NOT OFFICIALLY RELEASED AND DEALERSHIPS WON'T ACKNOWLEDGE IT. I WAS ALSO TOLD MY CAR WON'T QUALIFY FOR THE RECALL BECAUSE THE MILEAGE IS TOO HIGH. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2009
Jun 2009

I HAD TO PUT ON THE BRAKES HARD TO STOP FROM HITTING A CAR THAT STOPPED SHORT. THE CAR JERKED AND WHEN I BEGAN TO PROCEED THERE WAS CLEARLY SOMETHING WRONG WITH THE FRONT END. I GOT THE CAR TO OUR LOCAL DEALER WHO IS JUST A MILE AWAY FROM WHERE THIS OCCURRED AND AFTER THE CAR WAS INSPECTED WAS TOLD THAT THE FRONT END CAME WITHIN 1/2" OF CORRODED METAL FROM BREAKING OFF. THERE WAS ONLY 1/2" OF METAL LEFT HOLDING IT IN PLACE. I WAS TOLD THE FRONT CONTROL ARMS WERE BOTH "ANNHILATED" AND WERE COMPLETED RUSTED OUT. I HAVE TO REPLACE BOTH OF THEM AT A COST OF MORE THAN $1000. THIS CAR WAS PURCHASED IN NEW HAMPSHIRE AND SPENT 2002-2008 IN NEW HAMPSHIRE SUBJECT TO THE SALT AND WINTER CONDITIONS. IT ONLY HAS LESS THAN 85,000 MILES ON IT AND WAS TREATED WELL AND SERVICED ROUTINELY. LIKE OTHER CONSUMERS, WHO HAVE REPORTED THIS ISSUE, I FEEL THAT THIS SHOULD NOT HAVE HAPPENED AND THAT THERE IS CLEARLY A DEFECT ON THE FRONT CONTROL ARMS WHICH ALLOWS THEM TO BECOME SUBJECT TO CORROSION. LUCKILY I WAS ABLE TO DRIVE JUST 1 MILE TO THE DEALER WHO WILL BE PERFORMING SERVICE, BUT SHOULD THIS HAVE HAPPENED WHILE FURTHER AWAY, I WAS TOLD I WAS ONE POTHOLE AWAY FROM THE WHOLE FRONT END FALLING OFF. IT GOES WITHOUT SAYING THAT SEVERE DAMAGE AND POTENTIAL PERSONAL HARM COULD HAVE OCCURRED IF THE CAR HAD BEEN IN A COLLISION OR WORSE, IF THE CONTROL ARMS HAD BROKEN FREE WHILE ON THE HIGHWAY OR AT INCREASED SPEEDS. THIS IS CLEARLY DANGEROUS AND I HAD NO REASON TO THINK THAT A CAR THAT'S 7 YEARS OLD COULD SUFFER SOMETHING LIKE THIS UNDER NORMAL CONDITIONS. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2009

Trend Over Time

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Quick Summary

The 2002 Hyundai Elantra has 77 Suspension complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.