2003 Hyundai Elantra Suspension

DRIVING ON HIGHWAY AND TURNING RIGHT; A TIRE BLEW. ON INSPECTION BY A MECHANIC, THE FRONT PASSENGER CONTROL ARM WAS BENT WITH RUST ON THE EXPOSED METAL. THE BENT CONTROL ARM ALLOWED THE TIRE TO RUB AGAINST THE INTERIOR FENDER, EVENTUALLY LEADING TO THE TIRE FAILING. THE TIRE WAS IN GREAT CONDITION BEFORE THE SUDDEN FAILURE. ON RESEARCHING: THERE WAS A RECALL ON 2003 HYUNDAI ELANTRA FOR FRONT CONTROL ARM PROBLEMS. NHTSA CAMPAIGN NUMBER: 09V125000. THIS RECALL CITES THAT ROAD SALT USED IN CERTAIN JURISDICTIONS CAN CAUSE INTERNAL DEGRADATION OF THE FRONT CONTROL ARMS: LEADING TO FAILURE. LOOKING BACK THROUGH THIS CAR'S HISTORY: IT WAS ORIGINALLY REGISTERED IN OHIO, ONE OF THE STATES USING ROAD SALT. I DON'T KNOW WHY THIS CAR ESCAPED RECALL, BUT IT'S HAVING THE SAME PROBLEMS AS OTHER 2003 ELANTRAS.

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT TOOK THE VEHICLE TO FUCCILLO LINCOLN HYUNDAI (518-379-0680, LOCATED AT 4101 STATE ST, SCHENECTADY, NY 12304) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE CONTACT DIAGNOSED THAT THE REAR SUBFRAME WAS RUSTED. THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING 20 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER LOWER CONTROL ARM WAS RUSTED FROM THE INSIDE OUT AND THE AXLE DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO COLUMBIA HYUNDAI (10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 489-2000) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER LOWER CONTROL ARM WAS COMPLETELY SAFE AND HAD A SMALL AMOUNT OF RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING, THE REAR OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE REAR CROSS MEMBER WAS CORRODED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

AS MY WIFE WAS EXITING OUR DRIVEWAY THE RIGHT FRONT LOWER CONTROL ARM BROKE. THE VEHICLE WAS NOT OPERABLE. IT WAS TAKEN TO MALLOY HYUNDAI IN WOODBRIDGE, VA. I WAS NOT ADVISED OF ANY RECALLS. THE VEHICLE WAS REPAIRED FOR $1353.52 OUT OF POCKET. I RECENTLY LEARNED ABOUT THE RECALL ON THE SUSPENSION. EXCLUDING NORTHERN VIRGINIA DRIVERS PLACES US AT RISK. IT WAS FORTUNATE MY WIFE WAS NOT ON INTERSTATE 95 AND WAS NOT INJURED. *TR

THE RIGHT SIDE LOWER CONTROL ARM SUDDENLY COMPLETE BROKE IN HALF CLOSE TO THE BALL JOINT CAUSING THE TIRE TO DANGLE AND LOSS OF STEERING AND MOVEMENT. THIS HAPPENED AT A VERY LOW SPEED PULLING OUT OF OUR DRIVEWAY. THERE WAS VISIBLE RUST AND CORROSION ON THE INSIDE OF THE BOXED STAMPED STEEL CONTROL ARM NEAR THE BALL JOINT. THIS FAILURE WAS EXACTLY LIKE NHTSA ACTION NUMBER : PE09011 DESCRIBED. THIS VEHICLE WAS REGISTERED IN VA SO THE CAR WAS NOT SUBJECT TO THAT SPECIFIC RECALL ALTHOUGH OTHER STATES AROUND US WERE. WE RECEIVED NO NOTICE OF THIS RECALL IN THE MAIL OR THE POTENTIAL PROBLEM EVEN THOUGH WE USE AND TRAVEL OFTEN TO THE STATES THAT DID HAVE THE RECALL AND THEY DO PUT A LOT OF SALT ON NORTHERN VA ROADS. *TR

ON APRIL 1ST 2014 THE FRONT RIGHT LOWER CONTROL ARM BROKE OFF WHEN I APPLIED THE BRAKES IN ORDER TO AVOID HITTING A CANADIAN GOOSE THAT WAS SAUNTERING MAJESTICALLY ACROSS THE ROAD (THE GOOSE WAS UNHURT). THE RIGHT FRONT WHEEL WAS ROTATED ABOUT 60 DEGREES TO THE HORIZONTAL AND WAS MOVED BACKWARDS ENOUGH TO DAMAGE THE RIGHT FENDER. SOME TWO YEARS AGO, HYUNDAI RECALLED THIS MODEL TO INSPECT FOR POSSIBLE CORROSION IN THE FRONT SUSPENSION COMPONENTS. AT THAT TIME THE LOCAL HYUNDAI DEALER STATED THAT THERE WAS NO CORROSION DETECTED IN THIS VEHICLE. WHILE IT IS EASY TO BLAME THIS BREAK ON POTHOLES, I WOULD LIKE TO STATE THAT I AM METICULOUS ABOUT AVOIDING THEM AND I WONDER IF THE SUSPENSION COMPONENTS WERE NOT WEAKENED BY POOR QUALITY CORROSION PROTECTION AND GAVE WAY WHEN I BRAKED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS BEHIND TWO VEHICLES AT A TRAFFIC LIGHT, THE LIGHT TURNED GREEN AND WE ALL JUST STARTED TO PROCEED FORWARD WHEN THE FRONT VEHICLE SLAMMED HIS BRAKES ON. THE VEHICLE DIRECTLY IN FRONT OF ME SLAMMED HIS BRAKES ON AND I SLAMMED MINE ALSO. I FELT THE FRONT END GIVE A LITTLE SO I MADE A RIGHT TURN AND SLOWED DOWN TO AROUND 5 MPH. I PROCEEDED TO MY HOME ABOUT 500 FEET AWAY AND TURNED INTO THE DRIVEWAY. I GOT OUT OF THE VEHICLE AND FOUND THE RIGHT LOWER CONTROL ARM BROKEN JUST PAST THE BALL JOINT. I FORGOT TO SAY THERE WASN'T ANY CONTACT BETWEEN ANY OF THE VEHICLES, NO ONE WAS INJURED. *TR

AS I WAS DRIVING OUT OF PARKING SPOT AT WORK THE FRONT RIGHT SIDE OF CAR DROPPED. GOT OUT AND FOUND THAT THE RIGHT WHEEL HAD FOLDED UNDER CAR. AFTER FURTHER CHECKING FOUND THAT THAT CONTROL ARM HAD BROKEN AND FLUID POURING OUT FROM UNDER CAR. WAS INFORMED BY FELLOW WORKER THAT THIS CAR HAD A RECALL ON CONTROL ARMS.I CHECKED INTO PROBLEM AND FOUND THAT THE RECALL HAD BEEN ADDRESSED BUT THE ARMS WERE NOT REPLACED.I AM THE SECOND OWER OF THIS CAR. THE ARMS WERE WAXED AND DRILLED BUT IT LOOKS LIKE IT DIDN'T TAKE CARE OF THE PROBLEM.MILEAGE ON THE CAR AT TIME OF WAXING WAS 113,715 MILES .IM JUST GLAD THAT I WASN'T OUT ON THE HIGHWAY AT THE TIME. WILL HYUNDAI TAKE CARE OF THIS FOR ME AND HOW MANY MORE CARS ARE OUT THERE WITH SAME ISSUE? *TR

TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING 20 MPH AND COMPLETED A U-TURN WHEN HE LOST CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED TO VEER INTO ONCOMING TRAFFIC AND THE CONTACT WAS UNABLE TO REGAIN STEERING CONTROL. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER, WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FRONT DRIVER'S SIDE LOWER CONTROL ARM WAS FRACTURED. THE DRIVER'S SIDE LOWER CONTROL ARM WAS REPLACED BY THE MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION: FRONT LOWER CONTROL ARMS RUSTING), HOWEVER THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND CURRENT MILEAGE WAS 123,000.

AS I WAS PULLING OUT OF A STORES PARKING LOT TO ENTER A MAIN STREET, I TURNED LEFT AT THE INTERSECTION , AND AS THE CAR WAS ABOUT ONE FOURTH IN THE INTERSECTION I HEARD A NOISE, SUCH AS WHEN A CAR HITS A ROAD HOLE, AND THE CAR STOPPED BUT THE ENGINE CONTINUE TO RUN. THE MAIN STREET WAS DOUBLE LANE, AND THE CAR COMING TOWARDS MY DRIVER SIDE WAS ABLE TO STOP. I BELIEVE THAT IF HE HAD COME FASTER I WOULD HAVE BEEN HIT. THE CAR DID NOT MOVE FURTHER , NEITHER FORWARDS OR REVERSE. SO I STEPPED OUT AND SAW THE PASSENGER WHEEL POINTING TO THE RIGHT INSTEAD OF THE LEFT, AND SO A PIECE OF METAL FRAME TORN APART. LATER THAT NIGHT I UNDERSTOOD THAT IT WAS THE PASSENGER SIDE CONTROL ARM. *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE ON THE SHOULDER BECAUSE THE STEERING WHEEL BECAME SLIGHTLY UNCONTROLLABLE. THE FRONT DRIVER'S SIDE WHEEL WAS BENT INWARD, CAUSING THE VEHICLE TO SLIDE OFF THE ROAD AND INTO A DITCH. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER'S SIDE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION:FRONT:CONTROL ARM) AND WAS TREATED WITH RUST PROOFING MATERIAL. THE CONTACT STATED THERE WAS ALREADY RUST PRESENT BUT THE DEALER REFUSED TO REPLACE THE FRONT CONTROL ARM UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

I WAS BACKING OUT OF THE DRIVEWAY WHEN I HEARD A NOISE AND FELT MY CAR JOLT. I GOT OUT AND MY PASSENGER SIDE TIRE SNAPPED OFF THE CAR. *TR

8/11/2009, MY DAUGHTER AND I WERE DRIVING A 2003 HYUNDAI ELANTRA DOWN A SMALL STREET IN CHICAGO WHEN THE PASSENGER SIDE FRONT LOWER CONTROL ARM FRACTURED AT THE BALL JOINT ATTACHMENT . THE TIRE THEN CAME AWAY FROM THE ASSEMBLY AND WAS RENDERED INOPERABLE. IN OCTOBER OF 2009, I BECAME AWARE OF THE RECALL REGARDING THIS AND FILED A COMPLAINT HERE AND HYUNDAI MOTOR AMERICA REIMBURSED ME FOR THE REPLACEMENT OF THE CONTROL ARM. I THEN TOOK THE CAR TO MY LOCAL HYUNDAI DEALER WHO SIMPLY "ADDED A PLUG KIT AND RUST PREVENTATIVE." AN INSPECTION OF THE SUBFRAME DID NOT OCCUR AT THAT TIME; WHICH SHOULD HAVE OCCURRED SINCE A CONTROL ARM HAD ALREADY FRACTURED AND THE RECALL C/091 CALLS FOR THIS INSPECTION, AS WELL AS REPAIR AND. OR REPLACEMENT OF ANY PARTS ATTACHED TO THESE ASSEMBLIES. ON 3/28/2011 , WHILE HAVING SOME BRAKE AND TIRE WORK DONE, A LOCAL GOODYEAR DEALERS SERVICE DEPARTMENT NOTICED SEVERE CORROSION ON THE DRIVERS SIDE CONTROL ARM AS WELL AS THE SUBFRAME. I IMMEDIATELY HAD THE CONTROL ARM REPLACED DUE TO MY NEAR FATAL PREVIOUS EXPERIENCE. I HAVE THE ORIGINAL CONTROL DRIVERS SIDE CONTROL ARM IN MY POSSESSION, AS WELL AS SEVERAL PHOTOS OF MY SUBFRAME. PLEASE PASS THIS COMPLAINT ALONG TO HYUNDAI FOR REVIEW.I HAVE ALREADY SPOKEN TO THE ATTORNEYS IN THE CIRULLI,D'ELIA CASE #[XXX] AND THEY URGED ME TO TRY TO DISCUSS THIS WITH HYUNDAI . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V125000, SUSPENSION, FRONT CONTROL ARM AND THE PART NEEDED TO CORRECT THE FAILURE WAS NOT AVAILABLE. THE DEALER ALSO CONFIRMED THAT THE FRONT DRIVERS SIDE WHEEL WAS CORRODED AND WOULD ALSO NEED TO BE REPLACED. TWO MONTHS FOLLOWING THE FAILURE, THE PARTS WERE STILL NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,000.

2003 HYUNDAI ELANTRA. CONSUMER STATES SEVERAL PROBLEM WITH VEHICLE *TGW THE CONSUMERS STATED HE RECEIVED A RECALL LETTER FROM HYUNDAI AND TEN DAYS LATER, THE FRONT END OF THE VEHICLE COLLAPSED AND CAUSED DAMAGE TO OTHER COMPONENTS WITHIN THE VEHICLE.

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE DRIVER SIDE FRONT WHEEL SEPARATED FROM THE VEHICLE AND CAUSED THE AXLE FRACTURE FROM THE VEHICLE BEFORE STALLING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF A POTENTIAL RECALL ASSOCIATED WITH THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000-SUSPENSION: FRONT: CONTROL ARM). THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL AND ANY FURTHER REPAIRS WOULD BE AT THE EXPENSE OF THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,540.

I WAS DRIVING 11 MILES TO THE AIRPORT, INVOLVING 8 MILES OF 60 MPH FREEWAY DRIVING; THE REST WAS CITY DRIVING, 25-45 MPH WITH SEVERAL STOPS. AFTER I STOPPED AT THE SECURITY GATE AND PROCEEDED FORWARD, I HEARD A LOUD CRUNCHING THUD ON THE FRONT END; THE CAR SCREECHED TO A HALT; AND I THOUGHT I COLLIDED WITH A CONCRETE BLOCK OR A DEEP POTHOLE. THE RIGHT FRONT WHEEL WAS TURNED NEARLY 90 DEGREES TO THE RIGHT, WHILE THE LEFT WHEEL WAS STRAIGHT. THE DRIVE SHAFT AND TIE ROD WERE HOLDING THE WHEEL ON THE CAR, BUT THE MAIN STRUCTURAL COMPONENT OF THE RIGHT FRONT END WAS COMPLETELY BROKEN OFF. THE LOWER CONTROL ARM HAD SNAPPED, APPARENTLY BECAUSE OF RUST AND CORROSION. MY CAR WAS PARTIALLY OBSTRUCTING THE PARKING LOT ENTRANCE AND COULD NOT BE MOVED. I INFORMED THE AIRPORT POLICE OF THE INCIDENT AND PROMISED TO HAVE THE CAR TOWED OFF THE LOT WHEN I COMPLETED MY 3-HOUR SHIFT. I MET THE AIRPORT POLICE AND THE AAA TOW DRIVER AT 1:45 AM. THE BROKEN FRONT END MADE TOWING VERY DIFFICULT, AND SOME BODY DAMAGE RESULTED FROM THE WHEEL WELL AND FENDER RESTING ON THE TIRE IN TRANSIT. THE CAR WAS TAKEN TO THE AAA SHOP AT 2AM. I RESEARCHED THE FRONT END FAILURE ON THE INTERNET AND FOUND MANY SIMILAR COMPLAINTS AND DISCOVERED THAT THERE WAS A PRODUCT RECALL ON THE FAILED PART. I CALLED 800-633-5151 AND WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL. THE CATASTROPHIC FAILURE OF THE FRONT END COULD HAVE KILLED ME, IF IT HAPPENED 5 MINUTES SOONER, SO I FILED A FORMAL COMPLAINT. I WAS ASSIGNED A CASE NUMBER AND ADVISED TO HAVE THE HYUNDAI DEALER INSPECT THE DAMAGE. THE DEALER CONFIRMED THAT I WAS NOT INCLUDED IN THE RECALL, BUT SAID IT WAS VERY LIKELY THAT HYUNDAI WOULD REPAIR THE CAR BASED ON "GOOD WILL." THE RECALL EXCLUDED NEBRASKA CARS, ALTHOUGH IT WAS PURCHASED IN MO AND DRIVEN TO WORK DAILY IN IOWA. MY LIFE WAS PLACED IN JEOPARDY BECAUSE I WAS NOT INCLUDED IN THE RECALL. HOPEFULLY, HYUNDAI WILL ACCEPT RESPONSIBILITY FOR CORRECTING AN OBVIOUSLY DANGEROUS DEFECT FOUND IN ALL 2003 ELANTRAS. *TR

TL* THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT STATED WHILE PULLING INTO HIS DRIVEWAY AT RELATIVELY LOW SPEEDS, THE PASSENGERS SIDE WHEEL FRACTURED FROM THE VEHICLE. THE FAILURE OCCURRED DUE TO RUST AND CORROSION OF THE FRAME AND CONTROL ARM. THE CONTACT PREVIOUSLY EXPERIENCED THE FAILURE ON THE DRIVERS SIDE WHEEL. THE MANUFACTURER ADVISED THE VEHICLE WAS UNDER RECALL BUT THE PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.

TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT RECEIVED RECALL NOTICE CAMPAIGN ID NUMBER 09V125000, SUSPENSION, FRONT CONTROL ARM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR AND WAS DISPLEASED THAT HE INCURRED A SERVICE FEE IN THE AMOUNT OF $83.43. THERE WAS A CONCERN OF THE RECALL NOTIFICATION NOT INDICATING THE COST ASSOCIATED WITH THE REMEDY REPAIR. UPDATED 2/17/10 *CN UPDATED 02/22/10.*JB

TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT AND HEARD A NOISE WHEN THE VEHICLE APPEARED TO ENCOUNTER A POTHOLE. SUDDENLY, THE VEHICLE BEGAN TO SKID AND STOPPED IMMEDIATELY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER WHEEL WAS POSITIONED AT AN ANGLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN REPAIRED THE CONTROL ARM ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION: FRONT: CONTROL ARM). THE FAILURE AND CURRENT MILEAGES WERE 91,000.

2003 HYUNDAI ELANTRA DRIVEN UNDER VARIOUS BUT PRIMARILY MODERATE CONDITIONS, PURCHASED AND ORIGINALLY RESIDING IN COASTAL VIRGINIA, TRAVELING OCCASIONALLY ANYWHERE FROM NEW YORK TO FLORIDA, RESIDING IN EASTERN ENGLAND FOR FOUR YEARS (OWNER WAS ACTIVE DUTY US MILITARY), AND NOW HAVING BEEN IN OKLAHOMA FOR TWO AND A HALF YEARS, RECENTLY EXCEEDING 90,000 MILES ON THE ODOMETER. THE CAR HAS BEEN PRIMARILY HIGHWAY DRIVEN SINCE IN OKLAHOMA WITH SOME TRAVEL ON GRAVEL ROADS. SEVERAL FEET AFTER ENTERING A PARKING LOT, WITH WHEELS TURNED, THE RIGHT FRONT LOWER CONTROL ARM FRACTURED RESULTING IN THE TIRE CONTACTING THE CAR BODY AND COMING TO A SKIDDING HALT. NO SIGNIFICANT BODY DAMAGE OCCURRED, THOUGH LOADING ONTO A TOW TRUCK WITHOUT FURTHER DAMAGE WAS DIFFICULT. VEHICLE IS CURRENTLY AT A HYUNDAI DEALERSHIP REPAIR FACILITY BUT THEY SHOW NO RECALL FOR THE ITEM. AT THIS TIME I (THE OWNER) AM ASSUMING THIS IS BECAUSE THE PURCHASE AND REGISTERED STATE ARE NOT INCLUDED IN THE CURRENT RECALL. *TR

2003 HYUNDAI ELANTRA 4DSD VIN # [XXX] ....I HAVE HAD A RECALL FOR SEVERAL MONTHS, SINCE 1/1/10, HERE IN SELDEN, NY 11784 FOR THE "SUSPENSION: FRONT CONTROL ARMS". I HAD THE VEHICLE INSPECTED FOR THE RECALL ON 4/1/10. THE DEALERSHIP AT HUSTED HYUNDAI AT 1752 MIDDLE COUNTRY ROAD CENTEREACH 11720 PH# 631-580-0800 INFORMED ME IT QUALIFIED FOR REPLACEMENT OF SAID SUSPENSION FRAME, BUT THE "PART(S) ARE NOT AVAILABLE". THEY DID NOT OFFER ME A LOANER VEHICLE OR ANY SHORT TERM REPLACEMENT PLAN. BEING THAT IT IS MY ONLY VEHICLE, I CANNOT LEAVE THE VEHICLE THERE WHILE THEY "WAIT FOR THE PARTS", AND I HAD NO CHOICE BUT TO SIGN A DISCLAIMER OF "TAKING THE CAR AT MY OWN RISK" UNTIL THE PART(S) ARRIVE. I HAVE CALLED TODAY,5/3/10, AND THE PART(S) ARE NOT IN, AND THEY SAY THE DO NOT KNOW WHEN THEY WILL BE IN. I AM CONCERNED ABOUT MY, AND MY FAMILY'S, SAFETY IN DRIVING THIS VEHICLE WHILE IT IS DEEMED "UNSAFE" BY THE MANUFACTURER. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE AS THEY HAVE GIVEN ME NO OPTIONS BUT TO WAIT FOR THE PART TO COME IN, WHILE JEOPARDIZING MY SAFETY WITH THE CURRENT RECALL DUE TO BACK ORDER OF PARTS. IS THERE ANY AUTHORITATIVE OR GOVERNING ORGANIZATION THAT CAN HELP ME(AND OTHER RECALL CUSTOMERS) PROMPTLY RECTIFY THIS PROBLEM WITH HYUNDAI'S OBLIGATION TO RECALLS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*THE CONTACT OWNS A 2003 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT. WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL THERE WAS A SUDDEN LOSS OF THE STEERING CONTROL. THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE SUB AXLE EXHIBITED EXCESSIVE CORROSION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM). THE VEHICLE WAS REPAIRED FOR THE RECALL REMEDY. HOWEVER, THE CONTACT WAS DISPLEASED TO HAVE RECEIVED THE RECALL NOTIFICATION NOT UNTIL FEBRUARY 25, 2010; CONCERNING SUCH A SERIOUS SAFETY DEFECT ISSUE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.