2013 Hyundai Elantra Air Bags

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER AIR BAGS BOTH FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND BOTH THE CONTACT AND THE PASSENGER REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HER SEPTUM WAS RIPPED. THE PASSENGER SUSTAINED INJURIES TO THE NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,497.

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE AIR BAGS FAILED TO DEPLOY AFTER ANOTHER VEHICLE CRASHED IN THE DRIVER SIDE OF THE CONTACT'S VEHICLE., THE DRIVER SUSTAINED UNKNOWN INJURIES WHICH HE RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS LATER TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

I WAS GOING TO WORK ON THE MORNING OF 12-3-13. WHILE MERGING FROM RT 77 TO I480 WHEN I NOTICED AN ACCIDENT AHEAD. I SLOWED DOWN BECAUSE OF THE ACCIDENT AND WAS HIT FROM BEHIND BY ANOTHER CAR AND WAS PUSHED INTO THE CAR IN FRONT OF ME. NONE OF MY AIRBAGS DEPLOYED. I SUSTAINED THE FOLLOWING INJURIES: CERVICAL AND THORACIC STRAIN AND STERNAL CONTUSION. THE INJURIES RESULTED IN MEDICAL COSTS EXCEEDING $15,000. THE REPAIR TO THE VEHICLE COST $10,500. ..UPDATED 08-28-14 *BF *TR

I RECENTLY LEASE THE ABOVE VEHICLE FROM LOCAL DEALER UNIVERSAL HYUNDAI IN ORLANDO. AFTER DRIVING A SHORT DISTANCE I REALIZED THAT THE PASSENGER AIRBAG LIGHT WAS LIT (MEANING OFF) EVEN THOUGH MY WIFE WAS IN IT. I CONTACTED THE DEALERSHIP WHO HAD ME SPEAK TO A SERVICE ADVISOR (SCOTT). HE TOLD ME THAT I SHOULD BUY A PILLOW SINCE MY WIFE WAS ONLY ABOUT 103 POUNDS IN WEIGHT, AND THAT THERE WERE NO ADJUSTMENTS WHICH COULD BE MADE TO THE SEAT. THIS DID NOT MAKE SENSE TO ME SO I CONTINUED TO MY SALES REP(GEORGE SPENCER). HE HAD THE SERVICE MANAGER (NESTOR DIAS) CONTACT ME AND HE BASICALLY TOLD ME THAT UNDER 150 POUNDS THE AIRBAG WON'T DEPLOY. IF I HAD REALIZED THIS UP FRONT, I WOULD NEVER HAVE LEASED THE ELANTRA. NOW, THE AIRBAG LIGHT GOES ON AND OFF WHEN IT CHOOSES. I LOVE MY WIFE AND AM TRULY CONCERNED ABOUT HER SAFETY. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR