44 complaints reported

2017 Hyundai Elantra Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
44
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2021

Door locks don't actually do what they are supposed to do. I found that out when my friend opened the door as a joke on a residential street a while back. When put into Drive, in motion, the locks flip to signal that they are locked but say if someone were to pull on the handle, it would still open. I checked all four doors, and they behave like this. I then compared it to my other vehicle, which did not act like this. I have yet to bring it up to the attention of my dealership. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Feb 2020
Aug 2021

The door latch actuator on rear driver side has failed. Door will not open from inside. Have to jerk fast on the outside handle to get open. Has not been looked at but pretty obvious when the kids are trappes in the backseat waiting to be let out.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2021
Jul 2021

Back passenger door won't open from inside or outside, acting as though it is still locked. This appears to be a common issue with Hyundai's, being a busted actuator that the company will not assist with and costs an average of $1000 to fix. It is a major safety issue as someone could get stuck in the back seat in an emergency. Since it happens on average around 47000 miles, it is just outside of warranty for most people, as well. It adds another shady layer that impacts the consumer.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Jul 2021

Drivers rear door will not open from the outside or inside. Door locks and unlocks fine, but the door mechanism will not release the door to allow it to open

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Dec 2021
Jul 2021

We recently took the 2017 Hyundai Elantra in for unrelated repairs and found that the driver’s side rear door could not be opened from either the inside or the outside. The shop that was doing the repairs tried calling the local Hyundai dealer to see if they could offer some assistance in regards to this unusual situation, but they would not return their calls. In order to finish the repairs we were having done, they needed to have the door open. Through research of their own, they found a way to finally get the door free and ended up having to replace the rear door latch. We ended up paying over $500 to have it fixed. The mileage on the car is just over 60,000 and is not covered under warranty anymore. Considering the rear doors are rarely used in this vehicle, we were shocked to see that there were problems with such little use over a short time. After doing further research on this problem, we found that there are many Hyundai owners that have been having this similar issue on all of the passenger doors. It scares me to think that this might happen in the future when we won’t be as lucky if there's an accident and have to exit the car quickly. I would hope that it can be seen that this is a very real safety issue and would consider a Safety Recall or Service Campaign for this problem.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Dec 2021
Jul 2021

The passenger side rear door will not open. The door locks and unlocks fine, but it refuses to open. The door handles both feel as though there is no tension when they're pulled and the door does not move. The car has not been involved in an accident and the rear doors did not receive a large amount of use (not daily used to carry backseat passengers). This is an extreme safety issue as we have recently had to use the vehicle to transport two small children (7 and 4 years old).

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 2021
Jul 2021

Driver side rear door will not open from inside or outside this is a safety concern as I have children if any accident happens, they or no one in the seat has access to leave vehicle during an emergency.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Jul 2021

The door locks on my Hyundai are not working properly. They do not open from the outside or inside, even though the lock buttons are operational and the key fob is working properly. It is a safety risk that they do not open properly in case of an accident or fire. I've read websites on several internet boards that this is a recurring issue with Hyundai vehicles and this poses a very big risk for owners. The body shop technician I took the vehicle to shared the same concerns about the faulty issues from Hyundai and is still working to resolve the issue part by part. The little CLS stopped working almost suddenly, with them opening from the outside after several attempts, to then not opening at all from the outside, to then not opening from the inside or outside. There is no open recall for this issue even though several individuals have reported and is a known defect.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2021
Jul 2021

While unlocked 3 doors do not open from outside and one of the 3 occasionally won't open from the inside as well.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Dec 2020
Jun 2021

Both driver and passenger rear doors will not open from either the inside or outside. The only way to open is to bang just below the door handle repeatedly from the outside and sometimes the door will open. My fiance has only been able to get our children out once. This seems to be a common occurrence via blogs online. This is a terrible safety hazard for my children God forbid of a crash or fire and I couldn't get my children out. There should be no questions asked about recalling a faulty door that could save children's lives.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Oct 2021
Jun 2021

The rear passenger side door will not open or close

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2021
Jun 2021

The contact owns a 2017 Hyundai Elantra. The contact stated that the rear passenger's doors failed to open from the inside or outside. The contact had to punch on the door handle to open the doors. The contact called the local dealer and was informed that the lock actuator was likely the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact was concerned about driving the vehicle. The failure mileage was approximately 50,000.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2021
Jun 2021

Rear passenger doors will not open from inside or out .. door will only open if you pound on door by latch several times. Once door is locked and unlocked again it will not open.. dealer states it is a "lock actuator " and is $500 to replace. This is a safety issue. In an accident, no rear passenger would be able to exit vehicle. There are several articles of complaints on Google about this issue.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jun 2021
May 2021

Issue 1: The brakes are locking up when used at a high rate of speed (high-ways/interstate). When braking and running over a slight bump in the road such as where the road has buckled due to heat or due to road repair work (or other larger bumps), the anti-lock brake system will lock up the tires which will cause the car to continue traveling at a high rate of speed without slowing effectively. It has almost caused several collisions by failing to brake in time to avoid hitting the car in front of it without switching lanes. Luckily, no cars have hit the Elantra when we have had to swerve last minute to avoid a crash that would normally be avoided. This has happened on the interstate in traffic and sudden stops by cars in front of us. It has also happened on off ramps while gradually slowing the vehicle to a stop. This could cause substantial injury or death to anyone in the car. I have taken this car to the dealership and multiple car repair shops. They have not been able to determine the cause or fix the issue. There are no warnings on the car. The first few times this happened the antilock brake light came on. Issue 2: The back passenger door will not open when using the door latch from the inside or the outside of the car. The car lock functions as normal and can be heard locking and unlocking. The door will not open to be able to be fixed. Hyundai will not repair the issue under the warranty, and has quoted a high sum to fix the issue. The technician said he would have to brake the door in order to fix the issue. Other car repair shops have confirmed this is a common problem with Hyundai vehicles. The other repair shops have not been able to open the door to fix the issue. There is not a recall on the door mechanism. This has not caused any damage or injury to a person as of yet, but we have not felt comfortable driving anyone in the Elantra as the door would not open in an emergency to allow someone to get out of the car.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: May 2021
Apr 2021

2017 HYUNDAI ELANTRA. CONSUMER STATED THAT BOTH REAR DOORS HAVE MALFUNCTIONED. *LD THE CONSUMER STATED THE REAR DOORS DO NOT OPEN FROM THE OUTSIDE OR THE INSIDE. *JS

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Apr 2021
Jan 2021

Rear passenger door will not open when unlocked from inside or outside. It started recently. I feel it is a safety issue if something happen to the car and we could not get out.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Jan 2021

Had multiple issues with being unable to open different doors. At this point it has happened to 3 or the 4 doors throughout time. Door will lock and unlock but am unable to open from inside or outside. I had 2 replaced under warranty, most recent one is no longer covered. It seems like a very big safety problem if people may be unable to exit the car in an emergency.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Apr 2021
Jul 2020

TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA, THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S DOORS FAILED TO UNLATCH. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER LOCATED IN VAN NUYS, CA, AND THE CONTACT WAS INFORMED THAT THE LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Dec 2019
Mar 2020

ALL THE DOORS ARE LOCKING AND DO NOT WANT TO OPEN. IT FIRST STARTED WITH THE BACK DRIVERS SIDE DOOR THEN THE BACK PASSENGER SIDE DOOR AND NOW THE FRONT PASSENGER SIDE DOOR IS NOT WANTING TO OPEN. IT'S A HAZARD IN CASE THERE IS A CAR FIRE

Type: Vehicle, Vehicle: 2017 HYUNDAI ELANTRA, Manufacturer: Hyundai Motor America
Incident: Jan 2020

Trend Over Time

Complaints by year

Quick Summary

The 2017 Hyundai Elantra has 44 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.