36 complaints reported

2007 Hyundai Santa Fe Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
36
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2015

BACK IN 2011, MY DRIVER'S SIDE SUN VISOR FAILED (THE BRACKET BROKE AT THE ELBOW WHERE THE PLASTIC IS MOLDED AROUND THE BRACKET). IN LOOKING AT THE PART, I NOTED THAT THE QUALITY/GAUGE OF THE BRACKET WAS NOT VERY ROBUST. I WAS AN EMPLOYEE OF FIRST PRINCE AND THEN JOHNSON CONTROLS, AND AM VERY FAMILIAR WITH SUN VISORS AND THE BRACKETS THAT SUPPORT THEM. BASED ON MY OBSERVATIONS, THE DESIGN IS INFERIOR AND IS NOT ROBUST ENOUGH TO LAST THROUGH THE LIFETIME OF THE VEHICLE. THE REASON I'M WRITING TO YOU NOW, IS THAT MY PASSENGER SIDE VISOR ALSO FAILED RECENTLY, WITH DAMAGE IN THE EXACT SAME AREA. I AM ALSO NOTING THAT THE DRIVER'S SIDE BRACKET IS STARTING TO WEAKEN, AS IT WILL FREQUENTLY NOT STAY IN A LOCKED UP POSITION. THIS WAS THE SAME SYMPTOM EXHIBITED BEFORE THE FIRST DRIVER SIDE VISOR FAILED. IN MY OPINION, THERE HAS TO BE AN EXCESSIVELY HIGH FAILURE RATE FOR THIS PART AND AS THE REPLACEMENT IS EXPENSIVE (APPX. $240), I FEEL THERE IS A RISK AND PERHAPS ALREADY OCCURRENCE OF A RISK OF THE BRACKET FAILING WHILE DRIVING AT HIGH SPEED, AND/OR A DRIVER WHO'S VISOR FAILED, HAVING VISION IMPAIRED BY THE SUN AND BECOMING INVOLVED IN AN ACCIDENT. I BELIEVE YOU SHOULD LOOK AT THE REPLACEMENT RATE FOR THIS PART ACROSS NOT ONLY THIS MODEL, BUT ALL OTHER'S AS I NOTE THAT FREQUENTLY THE DESIGN OF AN ELBOW BRACKET CROSSES OVER MULTIPLE PLATFORMS.

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2011
Nov 2014

THE PASSENGER SIDE SUN VISOR SUDDENLY DISLODGED FROM ITS PIVOT POINT AND FELL TO THE DASHBOARD. I HAD IT REPAIRED AT THAT TIME. LAST WEEK (11/07/2014) THE EXACT SAME THING HAPPENED TO THE DRIVER'S SIDE SUN VISOR. I WAS TRAVELLING AT 65 MPH ON THE HIGHWAY AND IT COLLAPSED IN FRONT OF ME COMPLETELY BLOCKING MY VISION. I NEARLY DROVE OFF THE HIGHWAY SINCE I COULD NOT SEE. IT SEEMS TO ME THAT THIS PART MUST BE DEFECTIVE BUT THE DEALER TELLS ME AS FAR AS HE KNOWS I'M THE ONLY CUSTOMER WHO HAS EXPERIENCED THIS PROBLEM. I'VE HEARD THAT THE SAME YEAR HYUNDAI SONATA HAS BEEN RECALLED FOR A SIMILAR PROBLEM, AND I DON'T KNOW WHY THE SANTA FE HAS NOT BEEN INCLUDED. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2012
Jul 2014

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUN VISOR WAS HANGING BY THE MIRROR WIRES. LUCKILY IT WAS HELD UP SOMEWHAT WITH THE CLIP. THE PLASTIC ON THE PIVOT SIDE IS CHEAP AND CRACKED RIGHT OFF, THERE IS NO WAY TO REPAIR IT AND A REPLACEMENT IS 140.00. THIS IS A KNOWN ISSUE AND THERE IS A RECALL FOR THE 2007 HYUNDAI SONATA SUN VISORS FOR THE SAME ISSUE. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2014
Jun 2014

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH I FLIPPED DOWN THE DRIVER'S SIDE SUN VISOR TO BLOCK THE SUN. THE VISOR BROKE LEAVING IT DANGLING IN MY LINE OF VISION. STARTLED AND STOOPING TO SEE UNDER THE DANGLING VISOR I MANAGED TO HOLD IT UP AND OUT OF MY WAY UNTIL I COULD FIND A STORE TO PURCHASE SOME DUCT TAPE. TAPING IT WAS QUICK TEMPORARY FIX. HIGH TEMPERATURES KEPT THE TAPE FROM STICKING SECURELY AND THE VISOR CONTINUED TO FALL DOWN AS I WAS DRIVING. FORCING MY ATTENTION AWAY FROM THE STREET AND BACK TO THE VISOR. I AM 58 YEARS OLD, HAVE OWNED THE CAR FOR 6 YEARS, AND HAVE NOT ABUSED THE VISOR. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2014
May 2014

SUN VISOR ON PASSENGER SIDE BECAME DETACHED/BROKEN FROM MOORING. HANGS IN VIEW OF DRIVER FROM ELECTRICAL WIRE. SAME ISSUE HAPPENED ON PASSENGER SIDE 2 YEARS PRIOR. I HAVE SEEN NUMEROUS COMMENTS ON WEB FROM OTHER OWNERS OF THIS VEHICLE DEALING WITH THE SAME ISSUE. *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2013
Mar 2014

A WEEK AGO MY PASSENGER SIDE SUN VISOR FELL DOWN AND TODAY THE DRIVER'S SIDE SUN VISOR FELL DOWN WHILE I WAS DRIVING! REALLY SCARY, BUT GRATEFUL I WAS NOT GOING FAST. THERE SHOULD BE A RECALL ON THIS! *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Mar 2014
Jan 2014

PASSENGER SIDE SUN VISOR FAILED AND DROPPED DOWN. A FEW MONTHS LATER THE DRIVERS SIDE SUN VISOR FAILED AND DROPPED DOWN, WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES, ONCE DURING HEAVY TRAFFIC. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2011
Sep 2013

THE DRIVER SIDE SUNVISOR BROKE CAUSING THE SUNVISOR TO FALL OFF AND BLOCK VISION. ONE YEAR LATER THE PASSENGER SIDE BROKE AND FELL WHILE DRIVING. THIS IS A SAFETY ISSUE AS VISOR CAN BREAK WHILE DRIVING AND OBSTRUCT VISION. THE PLASTIC CLIP ON THE PIVOT BREAKS CAUSING THE FAILURE. THE VISOR WILL HANG BY THE ELECTRICAL CORD AND CAN NOT BE REMOVED UNLESS YOU UNSCREW AND DISMANTLE THE ENTIRE HOUSING ASSEMBLY-WHICH ISN'T POSSIBLE TO DO WHILE DRIVING. YOU WILL GET STUCK HOLDING THE VISOR OUT OF VIEW UNTIL YOU CAN PULL OVER AND EITHER RIG IT BACK UP TEMPORARILY OR GET LUCKY ENOUGH TO HAVE SOME SCREWDRIVERS WITH YOU TO FIX IT. *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2012
Sep 2013

THE PASSENGER SIDE SUNVISOR BROKE CAUSING THE SUNVISOR TO FALL OFF AND BLOCK VISION. ONE YEAR EARLIER THE DRIVER SIDE BROKE. THIS IS A SAFETY ISSUE AS VISOR CAN BREAK WHILE DRIVING AND OBSTRUCT VISION. THE PLASTIC CLIP ON THE PIVOT BREAKS CAUSING THE FAILURE. THE VISOR WILL HANG BY THE ELECTRICAL CORD AND CAN NOT BE REMOVED UNLESS YOU UNSCREW AND DISMANTLE THE ENTIRE HOUSING ASSEMBLY-WHICH ISN'T POSSIBLE TO DO WHILE DRIVING. YOU WILL GET STUCK HOLDING THE VISOR OUT OF VIEW UNTIL YOU CAN PULL OVER AND EITHER RIG IT BACK UP TEMPORARILY OR GET LUCKY ENOUGH TO HAVE SOME SCREWDRIVERS WITH YOU TO FIX IT. *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2013
Jul 2013

WHEN PULLING OUT OF MY DRIVEWAY AND TRAVELING UP THE RESIDENTIAL STREET, THE DRIVER SIDE SUN VISOR FELL OUT OF THE ROOFTOP AND HIT ME IN THE HEAD. IT APPEARS BROKEN AND I CAN NOT RE-INSERT IT WITHOUT IT FALLING OUT AGAIN. I RARELY USE THE VISOR, AND IT FELL OUT WITHOUT MY ATTEMPTING TO LOWER IT. IT APPEARS MANY ARE HAVING THIS PROBLEM WITH THE 2007 SANTA FE. IF HYUNDAI WON'T RECOGNIZE THE ISSUE, FINE. I'M STILL WORKING ON A SOLUTION TO PREVENT THE VISOR FROM HITTING ME IN THE HEAD WHILE I'M DRIVING AND THEN DANGLING IN FRONT OF ME AND BLOCKING MY VISION. THE FRONT LEFT TIE ROD NEEDED TO BE REPLACED A FEW MONTHS AGO. I COULDN'T UNDERSTAND WHY THE DEALER DID NOT RECOGNIZE THIS PROBLEM A YEAR AGO WHEN THE WARRANTY WAS STILL ACTIVE. THE MECHANIC WHO EVENTUALLY REPLACED THE TIE ROD TOLD ME HE THINKS THIS ISSUE WAS LONG-STANDING, AND PERHAPS EXISTED WHEN I PURCHASED THE VEHICLE. DEALER COST TO REPAIR: $700+. MY MECHANIC REPAIRED FOR $180 (INCLUDING FRONT-END ALIGNMENT. NOW MY BRAKES ARE SQUEALING, AND THE PADS ARE FINE. MY MECHANIC TOOK PHOTOS OF RUST ON THE ROTORS. HE IS AMAZED AT THE NUMBER OF PROBLEMS I AM HAVING WITH A CAR @ 16,000 MILES. I THINK I BOUGHT A PIECE OF JUNK WITHOUT KNOWING IT. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2013
May 2013

BOTH DRIVER AND PASSENGER SUN VISORS WILL NOT STAY UP. A FRONT IMPACT WOULD INEVITABLY RESULT IN AN OPEN HEAD/EYE [ACCELERATION] INJURY TO THE DRIVER AND FRONT PASSENGER. ADVISED THE SERVICE WRITER, [XXX], @ NAPLETON HYUNDAI OF THE DEFECT, AND NOTE ON HTTP://WWW.HOWTOMENDIT.COM/ANSWERS.PHP?ID=157121 THAT THIS IS AN EXTREMELY COMMON AND WORRISOME SAFETY ISSUE THAT THE DEALER WILL NOT HONOR AS A RECALL ISSUE DESPITE THE T64 AND T74 (TECHNICAL SERVICE BULLETINS) FOR 2007 SONATA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Mar 2012
May 2013

WHILE DRIVING ON A TWO LANE ROAD AND INTO THE SETTING SUN, THE DRIVERS SIDE VISOR FELL LOOSE. IT FELL DIRECTLY INTO THE DRIVERS FIELD OF VISION AND HAD TO BE HELD UP WITH ONE HAND AS IT WAS DANGLING BY WIRES. THIS INCIDENT HIGHLY STARTLED THE DRIVER AND TOTALLY OBSTRUCTED VISION. SHORTLY THEREAFTER THE PASSENGER SIDE SUN VISOR ALSO FELL. THE LOCAL DEALER SAID THEY WOULD BE HAPPY TO FIX THEM BOTH FOR $400. THEY WERE NOT FIXED. THIS IS AN EXTREMELY DANGEROUS EQUIPMENT FAILURE THAT NEEDS TO BE ADDRESSED BEFORE A CRASH. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2012
Jan 2013

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD RELEASE DOWNWARD WHENEVER THE CONTACT WAS DRIVING OR WHEN THE VEHICLE WAS STATIONARY, OBSTRUCTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2012, THE PASSENGER'S SIDE SUN VISOR WAS REPLACED UNDER A SERVICE WARRANTY DUE TO A FAULTY PLASTIC SUPPORT MECHANISM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. ...UPDATED 04/25/13 *BF UPDATED 06/03/2013 *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2013
Aug 2012

THE SUNVISOR ON THE DRIVER'S SIDE BROKE; ON THE POST WHERE THE VISOR ATTACHES TO THE ROOF OF THE CAR. ONCE BROKEN IT COULD NOT BE SECURED OUT OF HARM'S WAY. THIS CAUSED THE VISOR TO HANG STRAIGHT DOWN BLOCKING THE DRIVER'S VIEW OF THE ROAD AND CREATING A VISION HAZARD. SECONDLY, THE VISOR THEN WAS FREE SWINGING, SO THAT IT COULD STRIKE THE DRIVER IN AN ACCIDENT OR JUST IN NORMAL DRIVING. I HAVE THE VISOR AND PICTURES DOCUMENTING THE BREAK SITE. *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2012
May 2012

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE SUN VISOR ON THE DRIVERS' SIDE BROKE AND WAS OBSTRUCTING HIS VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2012
Apr 2012

SUN VISOR BROKEN. *JS

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2011
Nov 2011

DRIVER SIDE SUN VISOR CAME DOWN WHILE DRIVING VERY DANGEROUS. IF YOU CONTACT COMPANY THEY WILL BE GLAD TO SELL YOU ANOTHER ONE THAT WILL BREAK. JUST A MATTER OF TIME THIS PART IS GOING TO BREAK AND CAUSE AN ACCIDENT. BY LOOKING AT THE OTHER COMPLAINTS I AM NOT THE ONLY ONE. PASSENGER SIDE HAS BROKE TO. *KB

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2011
Oct 2011

DRIVER SIDE SUN VISOR FELL DOWN WHILE I WAS DRIVING DOWN THE ROAD. I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND REMOVE VISOR SO I COULD SAFELY DRIVE HOME. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2011
Aug 2011

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE SUN VISOR FELL, OBSTRUCTING THE DRIVERS VISION. THE HINGES WERE FRACTURED AND THE SUN VISOR WAS BARELY HANGING BY THE WIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 31,991.

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2011
Aug 2011

2007 HYUNDAI SANTA FE DRIVER'S SIDE SUN VISOR BREAKS AND HANGS DOWN FROM ROOF AND BLOCKS THE DRIVER'S VISION. 1) I RARELY USE THE SUN VISOR; HOWEVER, ONE MORNING I CAME OUT AND THE VISOR WAS HANGING FROM THE ROOF BY WIRES (THESE POWER THE VANITY MIRROR LIGHT). THE VISOR BLOCKED MY VISION. 2) I PUSHED THE VISOR BACK UP INTO THE ROOF BRACKET. IT IMMEDIATELY FELL DOWN AGAIN. I REALLY APPLIED PRESSURE AND PUSHED IT BACK UP IN THE BRACKET. FIVE MINUTES LATER IT FELL DOWN AGAIN BLOCKING MY VISION. I THEN REMOVED THE HOLDING BRACKET FROM THE ROOF, INSERTED THE VISOR POST INSIDE IT AGAIN, AND REATTACHED THE BRACKET. THE VISOR FELL AGAIN. 3) I HAVE TO ORDER A BRAND NEW SUN VISOR TO REPLACE WHAT IS/WAS A PERFECTLY GOOD, ELECTRICALLY LIGHT FUNCTIONING, WORKING SUN VISOR. THE HYUNDAI SERVICE MANAGER TELLS ME HE SEES A LOT OF THESE VISORS THAT FALL, BUT THEY CAN'T BE REPAIRED AS SUPPOSEDLY A SPRING HAS BROKEN UP INSIDE THE MECHANISM. *KB

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2011
Aug 2011

BOTH SUN VISORS HAVE BROKEN ON MY 2007 HYUNDAI SANTA FE. THEY HAVE NOT BEEN ABUSED IN ANY WAY. THEY COST $113 EACH TO REPLACE. MANY OTHER HYUNDAI OWNERS HAVE COMPLAINED OF THIS DEFECT. PLEASE ISSUE A RECALL. THANK YOU. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2011
Jul 2011

THE SUN VISORS ON MY 2007 HYUNDAI SANTA FE FELL OFF. THE PASSENGER SIDE FELL OFF ABOUT A YEAR AGO AND HUNG BY WIRES UNTIL IT BROKE OFF. THE DRIVER SIDE FELL OFF WITHOUT FORCE AND WOULDN'T STAY UP WHILE DRIVING MAKING DRIVING EXTREMELY HAZARDOUS. I HAD TO HOLD THE VISOR UP WITH MY HEAD WHILE DRIVING TO SEE TO DRIVE. *KB

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2007
Jun 2011

DRIVING 2007 HYUNDAI SANTA FE ON HIGHWAY SUDDENLY THE SUN VISOR DROPS INTO MY FACE FROM ITS CORNER ATTACHMENT, DANGLING BY ONLY ELECTRICAL WIRE. GRABBED SUN VISOR AND LIFTED UP, PREVENTING POTENTIAL ACCIDENT WITH OTHER VEHICLES. HYUNDAI SERVICE DEALERSHIP REFUSED FREE REPLACEMENT DUE TO BEING OUT OF WARRANTY. GAVE ESTIMATE $150 TO REPLACE. THERE ARE DOZENS OF SAME DEFECT ONLINE WITH 2007 HYUNDAI SANTA FE DRIVER SIDE SUN VISOR DROPPING FROM EXACT SAME LOCATION. BECAUSE IT IS VERY DANGEROUS NOT TO FIX WE HAD TO PAY FOR THE SAFETY OF OUR FAMILY ONBOARD. HYUNDAI STILL REFUSING TO DO RECALL. FILING COMPLAINT WITH STATE ATTORNEY GENERAL OFFICE OF CONSUMER AFFAIRS. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2011
Jun 2011

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE WITH A WEBASTO HILLANDIA SUNROOF, MODEL NUMBER 6380122. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY) AND HAD BEEN IN CONTACT WITH THE MANUFACTURER IN REGARDS TO A RECALL. THE MANUFACTURER ADVISED THAT THE PART NEEDED FOR REPAIRS WAS NOT AVAILABLE AND ON BACKORDER. THE SUN ROOF COULD NOT BE USED WITHOUT THE CLIP. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 34,000.

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Dec 2010
May 2011

2007 HYUNDAI SANTA FE DRIVER SIDE SUN VISOR FELL OUT AT THE PIVOT POINT, HANGING BY A WIRE. PLASTIC AT PIVOT POINT IS BROKEN. PART MUST BE REPLACED. *TR

Type: Vehicle, Vehicle: 2007 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2011

Trend Over Time

Complaints by year

Quick Summary

The 2007 Hyundai Santa Fe has 36 Visibility complaints on file. Review the timeline above for detailed owner experiences.