2020 Hyundai Santa Fe Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light flashed on the instrument panel, prompting her to pull into a parking area and contact Roadside Assistance. The vehicle was towed to the dealer, who diagnosed a failure with the knock sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was again towed to the dealer, who diagnosed a general failure with the engine, requiring a replacement engine. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,500.
My engine light came on December of 2022. I took it to Autozone and had them to a diagnostic text to read the code. They stated it was a misfire on 3. My vehicle was also burning oil. I took it to the dealer(Napleton). They changed the spark plug. That didn’t fix the issue. I took it back because the check engine light came back on. Napleton Downtown Chicago, IL, kept the vehicle for 5 months because they stated they had to replace the engine. About 2 weeks ago my check engine light came back on. I made an appointment to take it into to Napleton Downtown Chicago on November 27, 2023. Yesterday November 22, 2023, my vehicle cut off, started smoking and didn’t cut back on, I had to have it towed to Napleton in Urbana, IL. Clearly this vehicle is having engine problems. I been telling Napleton Downtown Chicago that there’s a defect with this vehicle and to replace it. Please look into for me.
On 01/21/2023 after exiting thr highway and pulling into a shopping center signals started popping up on my dashboard and ny car lost speed. I tried making it down the rd to a tire discounters but ny car lost complete power and would not turn on. A tow truck toad it to the tire discounters and once on the flat bed it was a puddle of oil and a trail of oil coming from my car. Once there tire discounters states that my car needed to go to a dealership. It set at kerry hyundai Alexandria until may 2023 waiting to be diagnosed. Once diagnosed it stated that ny car was missing the drain plug and that I needed a brand new engine. I had a oil change at car x on 12/10/2023 and hyundai blamed car x stating that they didn't tighten my plug. But car x denied. I got a lawyer n began to sue car x when car x lawyer responded stating that there were other people having the same problem and hyundai was being investigated. My car is currently still sitting at hyundsi because I don't have 7800 for a engine and hyundai will not cover the engine under warranty
Oil pan cracked leaking oil
The contact owns a 2020 Hyundai Santa Fe. The contact state that while driving into the driveway, the engine seized without warning. The vehicle was towed to the dealer where it was diagnosed that the oil drain plug had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 43,000. The VIN was unavailable The vehicle was repaired at the owner's expense with no assistance provided from the manufacturer.
The vehicles oil was changed on 3/22/23 at 22,395 miles. Almost 3 months and 1500 miles later when driving the engine seized. No lights came on. Vehicle was towed to Hyundai dealership who said it is the fault of whoever did the last oil change as the drain plug came loose. After doing research it appears that this is a known issue with Hyundai. Also, fresh oil was all over the driveway which was not noticed when car was leaving the driveway.
After having a warranty repair for a valve cover gasket' at CENTEREACHHYUNDAI, I picked up my car. Only 8 minutes into my drive home the engine light went on and engine error code appeared. At that piont smoke was coming from the hood when I heard a pop and flames appeared at my passenger side window. I turned the car off removed my phone and exited the vehicle. No one else was in the car but within minutes the fire was totally involved. I also noted it took the fire department very long to arrive. If anyone was trapped in the car they would have peristed.
ENGINE FAILURE THE CAR WAS CALLING FOR ROAD SIDE ASSISTANCE
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer advised the contact to file a complaint with the NHTSA. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
2020 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO HIGH ENGINE ACCELERATION WHILE VEHICLE WAS PARKED. THE CONSUMER STATED THE ONCE THE ENGINE WAS STARTED THE VEHICLE BEGAN ROARING. THE RPMS WERE OVER 5,000MPH BEFOR RELEASING THE BRAKE PEDAL. THE CONSUMER RESTARTED THE VEHICLE AND IT RAN AS NORMAL. THE FAILURE OCCURRED AT 33,350 MILES.
Vehicle emitted smell of burning turned on check engine light and oil. Warranty service indicates that the fault corresponds to the oil pump, what is a safety hazard. Santa Fe 2020
TL* THE CONTACT OWNED A 2020 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CONTACT STATED WHILE STOPPING THE VEHICLE IT SUDDENLY STALLED. THE CONTACT STATED VARIOUS WARNING ALERTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER PUGI HYUNDAI (1866 OGDEN AVE. DOWNERS GROVE, IL.) WHO DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS RECHARGED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE ALTERNATOR AND BATTERY WAS REPLACED. LATER, AFTER DRIVING AND PARKING THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN AS THEY BELIEVE THE FIRE WAS STARTED IN THE ENGINE COMPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 80.
Trend Over Time
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Quick Summary
The 2020 Hyundai Santa Fe has 37 Engine complaints on file. Review the timeline above for detailed owner experiences.