1998 Hyundai Sonata Visibility

MARCH 25, 2002 MY DRIVER SIDE WINDOW WOULD NOT CLOSE. I HAD PURCHASED AN EXTENDED SERVICE CONTRACT WHEN I PURCHASED THIS VEHICLE NEW IN 1998. I TOOK IT TO MY LOCAL DEALER, BURLINGTON AUTO MART, IN BURLINGTON, NJ, TO BE REPAIRED. I CHECKED MY CONTRACT AND THOUGHT THIS PART, 83403-34011 REGULATOR, WOULD BE COVERED. THEY SAID IT WASN'T. I CONTACTED THE HYUNDAI PROTECTION PLAN ADMINISTRATORS AT HYUNDAI MOTOR AMERICA IN FOUNTAIN VALLEY, CA AND RECEIVED A LETTER FROM DENISE LOWRIE, ADMIN. ASSURANCE PROD. DEPT., THAT SAID IT WASN'T COVERED. I WAS STILL IN THE PROCESS OF TRYING TO GET THIS PROBLEM STRAIGHTENED OUT WHEN ON JULY 19TH MY DRIVER SIDE FRONT WINDOW REGULATOR ALSO BROKE. I SPOKE TO JASON TAYLOR, ANOTHER ADMINISTRATOR IN THE ASSURANCE PROD. DEPT., WHO SAID HE GETS SEVERAL CALLS A WEEK QUESTIONING WHETHER THE WINDOW REGULATORS ON THE 1997 & 1998 SONATAS ARE COVERED UNDER THE PLAN. HE SAID THAT THE PLAN WAS CHANGED IN 1999 AND THE REGULATOR IS NOW CONSIDERED PART OF THE WINDOW MOTOR AND SO IT IS COVERED ON THE 1999 AND NEWER SONATAS. MY EXTENDED CONTRACT STATES THAT THE POWER WINDOW MOTORS AND GEARS ARE COVERED. THE WINDOW REGULATORS ARE NOT MENTIONED UNDER EXCLUSIONS. I DON'T KNOW IF YOU CAN LOOK INTO THIS MATTER, BUT I REALLY FEEL THAT THE REGULATOR PROBLEMS SHOULD BE EXAMINED, AS IT SOUNDS LIKE THERE ARE WAY TOO MANY REGULATORS FAILING IN THE 1997 & 1998 SONATAS.

WINDSHIELD MAKES A WHISTLING SOUND WHEN DRIVING AT HIGH SPEEDS. TAKEN VEHICLE TO DEALER WHO CANNOT FIND A REMEDY. *AK

FRONT PASSENGER'S WINDOW DOES NOT ROLL DOWN ,IT IS STUCK POSSIBLY DUE TO WINDOW REGULATOR OR WINDOW TAPE. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE ATTEMPTING TO OPEN/CLOSE POWER WINDOW, WINDOW WILL NOT WORK. PROBLEM HAD STARTED WITH DRIVER'S SIDE WINDOW FIRST. THEN, OTHER TWO WINDOWS ON PASSENGER'S SIDE FRONT AND REAR DID NOT WORK. *AK