2002 Hyundai Sonata Suspension

The contact owns a 2002 Hyundai Sonata. The contact stated that while his girlfriend was driving at a slow speed, the sub frame snapped and fractured the axle. The vehicle was towed to an independent mechanic, and the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was towed to the local dealer, who confirmed that the part had been discontinued. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part had been discontinued. No additional assistance was provided. The failure mileage was approximately 86,000.

The contact owns a 2002 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing for a right turn, the contact heard an abnormal popping sound coming from the front end of the vehicle. The contact was in the middle of the turn when the vehicle lost motive power. The contact stated that the engine was still running, but the vehicle was not responding as needed. The contact turned off the vehicle and observed that the passenger’s side control arm had detached and fallen onto the street. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the entire front end was extremely corroded. The contact was informed that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 09V124000 (Suspension). The failure mileage was approximately 204,000.

The contact owns a 2002 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle was shaking and made abnormal sounds. The vehicle then lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

REAR SUBFRAME RUSTED AWAY AND TRAILING ARMS BOTH FELL OFF. WAS TRAVELING AND WHEN I WAS MAKING A LEFT TURN THE RIGHT TRAILING ARM BROKE OFF AND INSTANTLY MADE THE CAR ALMOST SWERVE OFF THE ROAD. I CONTINUED HOME A BLOCK FURTHER AND LOOKED TO SEE THE DAMAGE. RIGHT SIDE TRAILING ARM COMPLETELY DETACHED AND THE LEFT SIDE BARELY HANGING ON. SENT TO HYUNDAI TO HAVE LOOKED AT AND GIVEN A QUOTE. NOTHING YET...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE EXITING THE FREEWAY AT APPROXIMATELY 45 MPH, THE PASSENGER SIDE AXLE FAILED AND DAMAGED THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TOWED TO MALLOY HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191, (703) 490-8170) FOR ANOTHER DIAGNOSTIC TEST, BUT THE RESULTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

I PURCHASED THIS 2002 HYUNDAI SONATA AND HAD IT INSPECTED IN PENNSYLVANIA, THE VEHICLE FAILS DUE TO ROTTED/RUSTED OUT FRONT SUBFRAME, THIS COMPONENT WAS SUPPOSED TO BE REPLACED UNDER RECALL NHTSA CAMPAIGN ID NUMBER : 09V124000, MANUFACTURER CAMPAIGN NUMBER: 089 HOWEVER HYUNDAI SAID IT WAS INSPECTED AND RECALL WAS CLOSED.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE BUCKLED AND ENDED UP UNDER THE VEHICLE. THE UPPER CONTROL ARM RUSTED IN HALF, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. THERE WAS NO CRASH. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,000.

REAR UPPER CONTROL ARMS (PASSENGER AND DRIVER) HAD BROKEN DURING NORMAL DRIVING CONDITIONS. THE BREAK IS WHERE THE EXTENSIONS CONNECT TO THE BUSHINGS. CORROSION SEEMS TO BE THE CULPRIT BECAUSE THE METAL HAD ROTTED VERY THIN AND BECAME PERFORATED.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED AT AN INDEPENDENT MECHANIC'S WORKSHOP, IT WAS OBSERVED THAT THE FRONT LOWER CONTROL ARMS WERE PERFORATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE LOWER CONTROL ARM FRACTURED AND DAMAGED THE FRONT AXLE, STRUT, FRONT FENDER, AND FRONT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD FROM THE VEHICLE WHENEVER DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 55,086.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT SUBFRAME MOTOR AND SUSPENSION WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER 09V124000 (SUSPENSION) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 202,000. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING OVER A POT HOLE AT APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT END SUB FRAME CRADLE WAS COMPLETELY FRACTURED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,727.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER INSTALLING A NEW AXLE ON THE VEHICLE, HE WAS INFORMED THAT THERE WAS INTERNAL CORROSION OF THE FRONT SUB-FRAME AND THINNING OF THE SUB-FRAME STEEL. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER TIRE STARTED TO WOBBLE. THE CONTACT WAS ABLE TO BE MOVE OFF THE ROADWAY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED HIM THAT THE SUB FRAME WAS FRACTURED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000. THE VIN WAS UNAVAILABLE.

2002 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO CORROSION AND RUSTING OF THE SUB FRAME RECALL. *TGW THE CONSUMER STATED THE VEHICLE WAS ORIGINALLY PURCHASED IN ILLINOIS. HOWEVER, SHE PURCHASED THE VEHICLE USED IN KENTUCKY, WHICH IS NOT ONE OF THE RECALLED STATES. HYUNDAI CUSTOMER SERVICE INFORMED THE CONSUMER HER VEHICLE WAS NOT INCLUDED IN THE RECALL, DUE TO THE PRODUCTION DATE. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS SHE HAS PICTURES SHOWING THE CORROSION AND RUSTING OF THE SUB-FRAME, WHICH HAS SINCE RENDERED THE VEHICLE INOPERABLE. ACCORDING TO A LOCAL REPAIR SHOP, THE VEHICLE HAS RUSTED ALL THE WAY THROUGH THE SUB-FRAME ON THE PASSENGER SIDE, WHICH IS WHY THE VEHICLE COULD NOT BE ALIGNED AND CAUSED SUCH HORRIBLE WEAR ON THE RIGHT SIDE TIRE AFTER MONTHS OF PURCHASING THEM. *JB UPDATED 08/15/12

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE UNEXPECTEDLY CAME TO A COMPLETE STOP AFTER A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE COLLAPSED WITH THE TIRE POSITIONED OUTWARDLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE SUB FRAME AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE MECHANIC RECOMMENDED THE VEHICLE BE REPAIRED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER, 09V124000 (SUSPENSION); HOWEVER THE PART WAS UNAVAILABLE AND THE CONSEQUENCE OCCURRED WHILE WAITING FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.

MONDAY, 11-07-11, RIGHT FRONT TIRE BLEW OUT WHILE DRIVING 45 MPH. THE INSIDE INCH OF TREAD AND SIDEWALL OF THE TIRE HAD EXTREME WEAR DOWN TO THE METAL WIRES. THIS CONDITION WAS NOT OBSERVABLE FROM THE FRONT OR SIDE OF THE CAR. THE REMAINING TREAD SHOWED NORMAL WEAR. THE LEFT TIRE SHOWS SOME OF THE SAME ABNORMAL WEAR PATTERN AS THE RIGHT, LEAVING ME TO BELIEVE THERE WAS AN ALIGNMENT PROBLEM. TUESDAY, 11-09-11, REPLACED FRONT RIGHT TIRE. WEDNESDAY, 11-10-11, SCHEDULED AN ALIGNMENT WITH FIRESTONE COMPLETE AUTO CARE. HOWEVER, AFTER EXAMINING THE VEHICLE, I WAS TOLD BY THEIR MECHANIC THAT THE FRONT RIGHT FRAME WAS CRACKED AND SEPARATING, AND THE CAR WAS NOT SAFE TO DRIVE. CONTACTED MYRTLE BEACH HYUNDAI (MBH)TO EXPLAIN PROBLEM, AND TO SCHEDULE A SERVICE APPOINTMENT. THURSDAY, 11-11-11, MBH CONFIRMED THAT THE FRAME IS CRACKED AND SEPARATING. TOLD US THAT IT WOULD BE REPLACED AT NO COST TO US BECAUSE OF A RECALL, AND THAT CURRENTLY THE CAR IS NOT DRIVABLE. HOWEVER, WE WERE TOLD THAT A NEW REPLACEMENT FRAME PART WOULD NOT BE AVAILABLE UNTIL THE END OF NEXT WEEK. ALSO, WE WOULD HAVE TO PAY FOR ANY ASSOCIATED PARTS TO REPLACE THE BROKEN FRAME, SUCH AS BOLTS, BUSHINGS, AND ETC. IF THEY NEEDED TO BE REPLACED. FURTHERMORE, WE WERE TOLD THAT MBH WOULD NOT PROVIDE US WITH A LOANER VEHICLE DURING THIS RECALL REPAIRS, AND WE WOULD HAVE TO RENT A VEHICLE FOR AT LEAST A WEEK. WE ARE ON EXTENDED VACATION AT MYRTLE BEACH, SC AND ONLY HAVE THIS CAR AS OUR ONLY MEANS OF TRANSPORTATION. RENTED A CAR FROM ENTERPRISE RENT-A-CAR FOR THE WEEK AT $156.99 PLUS TAXES, ETC. IF CAR RENTAL IS NECESSARY LONGER THAN THE WEEK, THE COST IS $29.99 PLUS TAXES, ETC. PER DAY. IN CONCLUSION, THE RECALL REMEDY OF THIS POTENTIALLY SERIOUS SITUATION, AS MAY BE STATED TO BE FREE OR NO CHARGE TO THE VEHICLE OWNER, IT IS NOT INCLUSIVE OF ALL THE RELATED EXPENSES ASSOCIATED WITH THE REPAIRS.

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE TECHNICIAN DETECTED THAT THE SUB-FRAME EXHIBITED EXCESSIVE RUST CORROSION. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS RECALL NHTSA CAMPAIGN ID NUMBER 09V124000, SUSPENSION; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 74,031. UPDATED 02/03/10 *BF UPDATED 02/11/10.*JB

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATE 65 MPH AND ATTEMPTING A TURN, THE CONTACT HEARD AN UNUSUAL SCRAPING FROM THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE UNDER CARRIAGE OF THE VEHICLE HAD ROTTED. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT BECAUSE THE CONTACT RESIDED IN SOUTH CAROLINA, THE RECALL WOULD NOT BE HONORED BECAUSE IT WAS NOT A SALT BELT STATE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED USED IN OHIO WHICH ACCORDING TO THE RECALL, WAS A STATE IN WHICH THE RECALL WOULD BE HONORED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

MY 2002 HYUNDAI SONATA GLS, ORIGINALLY PURCHASED IN NEW YORK AND NOW REGISTERED IN FLORIDA, RIGHT FRONT SUB-FRAME IS SEVERELY RUSTED, CRACKED AND NOW ALMOST GONE. STEERING IS EXTREMELY ERRATIC AND SUSPENSION SAGGING DRASTICALLY ON RIGHT WHEEL. VEHICLE IS EXTREMELY UNSAFE TO DRIVE. NHTSA CAMPAIGN ID: 09V124000 SUMMARY COVERS THIS VEHICLE, HOWEVER HYUNDAI SAYS THIS VIN ([XXX]) IS NOT COVERED BY RECALL NO. 089 AND COULD NOT EXPLAIN WHY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REMEDY REPAIR UNDER NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE SUBFRAME HAD EXCESSIVE DAMAGES AND CORROSION. DURING THE RECALL SERVICE REPAIR THE TECHNICIAN DETECTED THE FRONT LOWER CONTROL ARMS EXHIBITED SEVERE RUST CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME FOR THE DEFECT. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 133,000. UPDATED 03/14/10 *BF UPDATED 05/06/10.*JB

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THERE WAS A HOLE IN HER UNDERCARRIAGE DUE TO CORROSION. SHE TOOK THE VEHICLE TO BE INSPECTED BECAUSE HER TIRES WERE NOT PROPERLY ALIGNED. SHE CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE HER VEHICLE TO A DEALERSHIP. SHE WENT TO THE DEALERSHIP AND WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 09V124000 (SUSPENSION). NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 141,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

ALL FOUR ORIGINAL EQUIPMENT STRUTS FACTORY INSTALLED ON A 2002 HYUNDAI SONATA 4 CYLINDER, HAVE FAILED. VEHICLE HAS 51,000 MILES AND THE STRUTS HAVE NOT BEEN DOING THEIR JOB FOR 15000 MILES. WHEN LOOKED INTO, AT THE DEALERSHIP (VEHICLE HAS EXTENDED WARRANTY) THE DEALERSHIPS POSITION IS THEY WILL NOT REPLACE THE STRUTS UNLESS THEY ARE LEAKING. AND IF 1 WAS LEAKING THEY WOULD ONLY REPLACE THAT ONE STRUT.... HAVE THE SAME ISSUE WITH A 2004 HYUNDAI SANTA FE 2.7 AWD VEHICLE ALSO. THAT VEHICLE HAS 79,000 MILES AND HAVE THE SAME DRIVIBILTY CONDITION. AND WAS TOLD THE SAME EXACT THING ABOUT THE DEALERSHIP/ MANUFACTURER'S POSITION. *TR