2010 Hyundai Sonata Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
VEHICLE WAS STATIONARY (PARKED IN DRIVEWAY). THE DOOR HANDLE (RIGHT REAR) CAME OFF IN MY DAUGHTER'S HAND WHEN SHE TRIED TO GAIN ACCESS INTO THE BACK SEAT. NO ONE COULD GET INTO THE CAR THROUGH THAT DOOR UNTIL THE HANDLE WAS FIXED. WHEN WE REACHED OUR DESTINATION, SHE HAD TO EXIT THE VEHICLE USING THE LEFT REAR DOOR. WE NOTIFIED GLOBAL AUTO MALL, THE DEALERSHIP WHERE WE BOUGHT THE CAR, BECAUSE I HAD PAID EXTRA WHEN BUYING THE CAR TO GET COVERAGE FOR 10 YEARS OR 100,000 MILES. GLOBAL AUTO MALL TOLD US THE DOOR HANDLE WAS NOT A COVERED PART OF THE WARRANTY! MOREOVER, THEY HAD TO SEND THE DOOR HANDLE OUT FOR A PAINTING JOB. SO WE HAD TO MAKE ANOTHER APPOINTMENT WITH THE DEALER'S REPAIR DEPARTMENT TO HAVE IT FIXED.
ONE NIGHT, WITHOUT USING FORCE, THE FRONT PASSENGER HANDLE ON MY 2010 HYUNDAI SONATA CAME OFF WHILE PARKED ON A FLAT. THE DRIVERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF AFTER COLLEGE CLASS, A MONTH OR SO LATER, WHILE PARKED, WHEN A CLASSMATE ATTEMPTED TO OPEN THE DOOR, AGAIN NOT USING EXCESSIVE FORCE. A FEW WEEKS LATER, THE PASSENGERʻS SIDE, OUTSIDE, BACKDOOR HANDLE CAME OFF WHEN I WENT TO RETRIEVE MY GROCERIES WHILE PARKED, ALSO NOT USING EXCESSIVE FORCE. WHICH STOPPED THE USE OF THIS VEHICLE FOR A ROAD TEST AND GETTING MY SAFETY CHECK. ALL 3 HANDLES I HAD TO PAY WAY TOO MUCH FOR AND HAD TO PAY TO HAVE THEM FIXED JUST SO I COULD GET MY SAFETY CHECK BEFORE THE END OF THE MONTH (4/30/2016), AND NOW CAN BE USED FOR A ROAD TEST. RIDICULOUS PRICES FOR HOLLOW PLASTIC HANDLES. I HOPE THESE NEW HANDLES LAST AS LONG AS I OWN THIS VEHICLE! AND HARDER FOR ME BECAUSE I LIVE IN HAWAII. THE PRICES WE HAVE TO PAY FOR LIVING/DRIVING IN PARADISE IS CRAZY!! BUT TO HEAR THIS YEAR, MAKE, MODEL HAS MORE ISSUES I HAVE TO WORRY ABOUT FROM READING THEM ON THIS SITE IS NUTS!! IS THERE A RECALL ON THIS VEHICLE/ IN HAWAII?
WITHIN A PERIOD OF ABOUT 6 MONTHS, THREE OF THE FOUR DOOR HANDLES HAVE FALLEN OFF, INCLUDING TWO THAT CAME OFF WITHIN TWO WEEKS OF EACH OTHER. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY. THE HANDLES HADN'T BEEN PREVIOUSLY DAMAGED OR INVOLVED IN ANY ACCIDENTS, AND WE DON'T TREAT THEM ROUGHLY. THE HANDLES HAVE FALLEN OFF THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE REAR DRIVER'S SIDE DOOR IS ALMOST NEVER USED, SO I'M DISINCLINED TO ATTRIBUTE THE PROBLEM TO WEAR AND TEAR. WHEN THE REAR PASSENGER DOOR HANDLE CAME OFF, THE PLASTIC SNAPPED APART. WE PAID TO HAVE THAT HANDLE REPLACED BY THE DEALER. THE REAR DRIVER DOOR HANDLE, WHICH CAME OFF TWO WEEKS AGO, REMAINED INTACT, BUT A TRIANGULAR METAL PIECE CAME OUT WHEN THE HANDLE FELL AWAY. THE FRONT DRIVER'S SIDE DOOR HANDLE CAME OFF TODAY WHEN MY HUSBAND HAD THE CAR, SO I HAVEN'T SEEN ITS CONDITION. SINCE HIS KEY FOB NO LONGER WORKS, HE NOW HAS TO GET INTO THE CAR IS BY CLIMBING IN THE FRONT PASSENGER SIDE. GIVEN THAT WE'VE LOST THREE HANDLES IN SO SHORT A TIME, IT APPEARS THE PARTS ARE INFERIOR AND HAVE REACHED THE END OF THEIR LIFE.
OVER THE PERIOD OF LESS THAN ONE YEAR ALL FOUR EXTERIOR DOOR HANDLES HAVE BROKEN OFF WHEN THE DOOR WAS OPENED! THIS BEGAN IN THE FALL OF 2014 WHEN THE CAR WAS 3.5 YEARS OLD. THE FIRST TWO HANDLES TO BREAK WERE THE LEFT SIDE HANDLES (WITHIN ONE WEEK OF EACH OTHER) ... WHICH FOR US WERE THE MOST USED DOOR AND THE LEAST USED DOOR. WE ARE CERTAIN THAT THESE HANDLES BROKE DUE TO A DEFECT, AND NOT DUE IN ANY PART TO US.
AFTER READING SEVERAL OTHER OWNERS COMPLAINTS ABOUT THE HANDLES BREAKING ON THE 2010 SONATA I TOO AM FILING A COMPLAINT. SO FAR WE HAVE HAD 2 DOOR HANDLES BREAK WHEN ATTEMPTING TO OPEN THE DOOR TO LOAD/ AND UNLOAD GROCERIES. THE FIRST ONE WAS REPLACED BY THE DEALER AND NOW WE FACE THIS PROBLEM AGAIN. I FEEL THERE IS A STRUCTURAL DEFECT WITH THE MATERIALS THAT NEEDS TO BE ADDRESSED. THIS SHOULD NOT BE HAPPENING TO SO MANY PEOPLE AND HYUNDAI NEEDS TO ADDRESS THIS AND FIX PEOPLES FAILING EQUIPMENT/ HANDLES AT NO EXPENSE TO THE OWNERS.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. WHILE ATTEMPTING TO USE THE DRIVER SIDE INTERIOR DOOR HANDLE, THE CHROME SPLIT AND CREATED TWO RAZOR SHARP EDGES. AS A RESULT, THE CONTACT HAD THREE LACERATIONS ON HIS POINTER FINGER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,007.
DRIVER FRONT DOOR HANDLE FELL OFF IN MY HAND.2 WEEKS LAYER SAME THING HAPPENED ON PASSAGE FRONT DOOR.IMAGINE IF THIS HAPPENED TO A PARENT WHO NEEDED TO GET CHILD OUT OF CAR QUICKLY.HYUNDAI ACKNOWLEDGED THAT THIS IS A DEFECT IN DESIGN.SHOULD BE RECALLED.
DOOR HANDLE BREAKS. PASSENGER SIDE DOOR HANDLE IS RARELY USE, MAYBE ONCE A WEEK AT THE MOST ON AVERAGE. THE FRONT PASSENGER SIDE BROKE AND WAS FIXED UNDER WARRANTY. NOW THE REAR PASSENGER SIDE ALSO BROKE.
DOOR HANDLE ON THE OUTSIDE OF THE FRONT PASSENGER DOOR BROKE OFF WHEN A PASSENGER WENT TO OPEN THE DOOR TO GET IN THE VEHICLE WHILE PARKED ON A CITY STREET. APPEARS TO BE MADE OF CHEAP BRITTLE PLASTIC. WAS OPENED NORMALLY WITHOUT EXCESS FORCE. VEHICLE HAS NOT EVEN HAD VERY MANY FRONT SEAT PASSENGERS IN ITS SERVICE LIFE THUS FAR. A CLEAR SAFETY ISSUE SHOULD SOMEONE NEED TO GET INTO THE CAR QUICKLY. NO EXCUSE FOR SUCH SHODDY MATERIALS/ENGINEERING DESIGN.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR HANDLES DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER AND DRIVER DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. ON SEVERAL OCCASIONS, THE DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE DRIVER'S SIDE DOOR HANDLE WAS REPLACED. THE CONTACT ALSO STATED THAT THE OTHER DOOR HANDLES FRACTURED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/19/16*LJ *JS
BOTH REAR DOOR HANDLES BROKE OFF. BOTH HANDLES BROKE IN THE SAME PLACE WEEKS APART FROM EACH OTHER. THE CAR WAS IN PARK. I WAS OPENING THE DOOR LIKE NORMAL WITH NO EXCESSIVE FORCE ON BOTH HANDLES. HOW CAN I GET MY CHILDREN OUT OF THE CAR IN AN EMERGENCY WHEN THE HANDLES BREAK OFF? ESPECIALLY WHEN THE CHILD LOCK IS ENGAGED. THE DOOR WON'T OPEN FROM THE INSIDE OR OUT. WILL HYUNDAI WAIT UNTIL CHILDREN DIE TO ACT ON THIS COMPLAINT?
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V317000 (LATCHES/LOCKS/LINKAGES), 09V171000 (LATCHES/LOCKS/LINKAGES), AND 10V070000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
ON FEBRUARY 26TH 2015, I WALKED OUT TO MY CAR TO FIND THAT THE FRONT DRIVER'S SIDE DOOR HANDLE HAD FALLEN OFF. THIS IS THE SECOND DOOR HANDLE THAT HAS FALLEN OFF ON MY 2010 HYUNDAI SONATA. THE FIRST TIME WAS THE REAR DRIVER'S SIDE HANDLE ON OR AROUND 12/23/2011 AT 30,125 MILES. ALTHOUGH THIS IS AN OBVIOUS SAFETY CONCERN AND A PROBLEM THAT CAN BE FOUND THROUGH NUMEROUS COMPLAINTS, HYUNDAI HAS NOT RECALLED THEIR DOOR HANDLES. THIS PRESENTS OBVIOUS SAFETY CONCERNS AND DESPITE NUMEROUS PHONE CALLS, HYUNDAI CLAIMS THAT IT IS NOT UNDER WARRANTY AND WILL NOT BE COVERED. IT IS UNACCEPTABLE TO HAVE HANDLES FALLING OFF OF CARS FOR NO APPARENT REASON AND HYUNDAI SHOULD RECTIFY THIS SITUATION IMMEDIATELY. *TR
REACHED TO OPEN BACK PASSENGER DOOR AND IT FELL IN PIECES IN MY HAND. THIS WILL BE THE SECOND TIME THIS HAPPENED TO ME THE FIRST TIME COSTING ME $125.0. I RETIRED A.COULD MONTHS ABACK AND CANNOT AFFORD THIS BUT I FEEL IT'S.
ABOUT A YEAR AGO THE FRONT PASSENGER SIDE DOOR HANDLE BROKE OFF. THERE WAS NO EXTREME USAGE OR FORCE AND NO REASON THAT THE HANDLE SHOULD HAVE BROKEN. YESTERDAY, JANUARY 7, 2015 THE SAME THING HAPPENED TO THE PASSENGER SIDE BACK DOOR HANDLE. AGAIN THERE WAS NO EXTREME FORCE AND I RARELY EVEN CARRY PASSENGERS IN MY BACK SEAT. *TR
2010 HYUNDAI SONATA. THE REAR PASSENGER DRIVER SIDE DOOR HANDLE JUST SNAPPED OFF. I WENT TO OPEN THE DOOR IN A NORMAL FASHION AND THE HANDLE STAYED IN THE OPEN POSITION SO I HAD TO PUSH IT BACK IN TO THE CLOSED POSITION. WHEN I PULLED ON THE HANDLE AGAIN THE HANDLE FELL OFF IN MY HAND. THE REAR DOOR NEVER DID OPEN, NOW I NEED TO REACH THROUGH THE DRIVER SIDE DOOR TO OPEN THE REAR DOOR FROM THE INSIDE.
OUTSIDE DOOR HANDLES JUST FALL OFF. MY DRIVER AND PASSENGER SIDE DOOR HANDLES BOTH CAME OFF WITH BARELY TOUCHING THEM.
THIS HAS HAPPENED TO AT LEAST 3 HYUNDAI SONATA 2010 AUTOS OF PEOPLE I KNOW. WHEN ATTEMPTING TO OPEN THE DOOR TO ENTER THE CAR THE DOOR HANDLE JUST COMES OFF IN THE PERSONS HAND. IN MY WIFES CASE LUCKELY SHE WAS ON OUR DRIVEWAY AND FELL BACKWARD ONTO GRASS AND WAS NOT INJURED. IF THIS HAPPENED TO SOMEONE PARKED ON A BUSY STREET THEY COULD FALL BACK INTO TRAFFIC. IN LOOKING AT THE DETACHED HANDLE IT LOOKS LIKE THE POOR QUALITY PLASTIC INTERIOR JUST CRACKED. AS I SAID THIS HAS HAPPENED TO THREE PEOPLE JUST IN MY CIRCLE OF FRIENDS SO I AM SURE IT IS MORE WIDESPREAD.
HAVE HAD ALL 4 OUTER DOOR HANDLES BREAK OFF OF VEHICLE.
TWO DOOR HANDLES HAVE BROKEN OFF MY 2010 SONATA WHILE JUST ATTEMPTING TO OPEN THEM. ACCORDING TO HYUNDAI THIS IS NOT COVERED BY THE WARRANTY AS THEY CLAIM IT IS NORMAL WEAR AND TEAR. I COULD SEE IF IT WAS JUST ONE DOOR HANDLE BUT FOR TWO TO COME OFF DAYS OF EACH OTHER I FIND IT MORE OF A DEFECT THAN WEAR AND TEAR. READING SOME HYUNDAI OWNER FORUMS I HAVE FOUND THIS APPEARS TO BE A NORMAL OCCURRENCE WITH THEIR PRODUCT AND FEEL IT IS A SAFETY ISSUE AS I TRAVEL WITH KIDS ON A DAILY BASIS AND GOD FORBID THEY WOULD BE LOCKED IN THE VEHICLE BECAUSE I COULD NOT OPEN THE DOOR DUE TO THE HANDLE BEING IN MY HAND INSTEAD OF THE DOOR. *TR
BOTH HANDLES ON THE REAR DOORS CAME OFF WITHIN A TWO WEEK PERIOD WITHOUT ANY EXTRAORDINARY EFFORT OR ABUSE. IN BOTH CASES THE VEHICLE WAS STATIONARY AND IN PARK. ATTACHED ARE PHOTOS OF BOTH DOOR HANDLE LOCATIONS, ONE SIDE WITHOUT THE HANDLE (DRIVER'S SIDE) & THE SECOND WITH THE HANDLE HELD IN PLACE WITH DUCT TAPE (PASSENGER SIDE). NEITHER DOOR IS ACCESSIBLE FROM THE OUTSIDE, RENDERING IT UNFIT TO TRANSPORT ANY PASSENGERS IN THE BACK SEAT. REGARDLESS OF THE NUMBER OF PASSENGERS, THIS IS CLEARLY A SAFETY ISSUE (IN AN EMERGENCY, IT WOULDN'T BE POSSIBLE TO REMOVE EITHER THE DRIVER OR FRONT SEAT PASSENGER THROUGH THE REAR DOORS.) THE THIRD PHOTO SHOWS THE CURRENT ODOMETER READING OF 49,205, WHICH IS LESS THAN 25,000 MILES MORE THAN WHEN I PURCHASED THE VEHICLE FROM A HYUNDAI DEALER.
TL* THE CONTACT OWNS A 2010 HYUNDAI SONATA. THE CONTACT STATED THAT THE DASHBOARD FRACTURED DUE TO DEFECTIVE MATERIAL CAUSING THE FRONT PASSENGER SIDE AIR BAG TO BE EXPOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,537.
THE DRIVER SIDE EXTERIOR DOOR HANDLE BROKE OFF THIS MORNING WHEN I TRIED TO OPEN THE DOOR. I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND THIS IS THE THIRD TIME THAT THIS BREAKAGE HAS OCCURRED, ALBEIT ON THREE DIFFERENT DOORS. ALTHOUGH THE INTERIOR DOOR LATCH STILL WORKS, THIS IS A SAFETY HAZARD AS IT WOULD BE IMPOSSIBLE FOR RESCUE SERVICES TO OPEN THE DRIVER'S DOOR FROM THE OUTSIDE IN THE EVENT OF AN ACCIDENT. BASED ON POSTINGS I HAVE COME ACROSS ON THE INTERNET, IT APPEARS THAT THIS IS A COMMON PROBLEM WITH HYUNDAI SONATAS AND SHOULD IN MY MIND QUALIFY AS A RECALL. *TR
DRIVER SIDE DOOR EXTERIOR DOOR HANDLE CAME OFF WHEN ATTEMPTING TO OPEN DOOR. HANDLE PARTS ARE PLASTIC! CANNOT OPEN DOOR FROM THE OUTSIDE NOW. BOUGHT NEW, NOW UNDER 38K MILES, AND LESS THAN 5 YEARS IN USE. CONTACTED HYUNDAI NATIONAL, HAVE NOT HEARD BACK YET. DEALERS INDICATE THAT THIS MAY NOT BE COVERED UNDER WARRANTY. *TR
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Quick Summary
The 2010 Hyundai Sonata has 148 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.