2011 Hyundai Tucson Power Train

THE RUBBER TRANSMISSION COOLING LINES BROKE AT 55 MPH ON RT 81S AND INSTANTLY BLEW THE TRANSMISSION. MY VEHICLE IS THE EXACT MAKE, MODEL AND YEAR OF THE NHTSA CAMPAIGN 16V05700. I CONTACTED HYUNDAI FOR REIMBURSEMENT OF MY REPAIR COSTS AND HYUNDAI STATED THAT MY VEHICLE WAS NOT PART OF THIS "149" CAMPAIGN. I DO NOT UNDERSTAND WHY OTHERS WITH THE EXACT SAME PROBLEM ARE BEING REIMBURSED AND I AM NOT? CLEARLY HYUNDAI IS AT FAULT. DOCUMENTATION IS ATTACHED

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

THE ENGINE ON MY 2011 HYUNDAI TUCSON LIMITED SEIZED UP WITHOUT WARNING ON FEBRUARY 6TH, 2018 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH ON HWY 44 IN ST. LOUIS. THE ENGINE ONLY HAD 78,000 MILES ON IT AND HAD RECEIVED REGULAR OIL CHANGES. SINCE IT SEIZED UP COMPLETELY I HAD TO GET A NEW ENGINE FOR IT. I HAD ONLY OWNED THE VEHICLE FOR ABOUT 10 MONTHS; IT WAS PURCHASED FROM SUNTRUP FORD IN ST LOUIS IN 2017.

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WITHOUT WARNING, THE VEHICLE GRADUALLY REDUCED SPEED AND AN INTERNAL FRACTURE OCCURRED WITH THE TRANSMISSION. THE VEHICLE WAS UNABLE TO BE DRIVEN. UPON FURTHER INSPECTION, THE CONTACT NOTICED AN EXTENSIVE PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT HAD BEEN WAITING FOR DAYS FOR THE DEALER TO DETERMINE THE PARTS AND REMEDY TO REPAIR THE VEHICLE. THE CONTACT HAD NOT BEEN NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE TO SUPPLY THE PARTS TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID COOLER HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

IN MAY 2015, MY TRANSMISSION BROKE DOWN WHILE DRIVING AND I WAS UNABLE TO STOP IN THE PARKING LOT OF A WALMART. I HAD IT TOWED TO THE LOCAL HYUNDAI DEALERSHIP (KNOXVILLE, TN) WHERE I PURCHASED THE 2011 HYUNDAI TUCSON. THE AUTOMATIC TRANSAXLE COOLER HOSE HAD BURST. I PAID FOR THE REPAIRS. I RECEIVED A LETTER OF RECALL IN MARCH 2016, STATING I WOULD BE REIMBURSED FOR THE REPAIRS. I SUBMITTED THE "REQUEST FOR REIMBURSEMENT". I RECEIVED A LETTER FROM HYUNDAI ON MARCH 25TH, 2016, STATING THEY WOULD PROCESS THE REIMBURSEMENT IN 90 DAYS. THEY REQUESTED A COPY OF THE REPAIR SHEET FROM THE HYUNDAI DEALER, WHICH I SENT ALONG WITH THE COST DOCUMENTING WHERE I HAD PAID FOR THE REPAIR. ON JUNE 15, (82 DAYS), I RECEIVED A LETTER REQUESTING A "CLEAR CREDIT CARD STATEMENT SHOWING NAME OF CARD HOLDER ON STATEMENT". THE CREDIT CARD STATEMENT WAS SENT THE SAME DAY SHOWING THE NAME. HAVING HEARD NO WORD, I FOLLOWED UP ON JUNE 27TH (94 DAYS). I RECEIVED A RESPONSE REQUESTING THE SAME INFORMATION TO WHICH I STATED I HAD ALREADY SENT IT AND SENT ANOTHER COPY. ON JUNE 29TH (96 DAYS), I RECEIVED A CALL REQUESTING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT, TO WHICH I RESPONDED IT WAS MY WIFE'S NAME AS WE SHARE THE CREDIT CARD ACCOUNT. I WAS TOLD I'D RECEIVE AN EMAIL WITHIN 2 WEEKS (110) DAYS WITH A DATE THE CHECK WOULD BE SENT. AFTER DAY 110 (JULY 13TH) I SENT AN EMAIL REQUESTING AN UPDATE. ON JULY 15TH (DAY 112), I RECEIVED A CALL FROM GABRIEL ASKING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT. I TOLD HIM IT WAS THE SAME AS THE LAST TIME, SHE IS MY WIFE. GABRIEL SAID I WOULD RECEIVE AN EMAIL WITHIN A WEEK (JULY 22ND). IT IS NOW AUGUST 2ND (DAY 130). I WAS SUPPOSED TO RECEIVE THE REIMBURSEMENT NO LATER THAN 40 DAYS AGO. MY HYUNDAI RECALL CASE # 2714-516150749-2658

I'VE BEEN HAVING A SERIOUS, REOCCURRING PROBLEM, THAT THE SERVICE TEAM CONTINUES TO MISS-DIAGNOSE. WHILE ACCELERATING, MY CAR WILL SUDDENLY LOSE ALL POWER. THE ENGINE CONTINUES TO FUNCTION JUST FINE, AND THE RPM'S CONTINUE TO RISE (VERY RAPIDLY), BUT NO POWER IS BEING TRANSFERRED TO THE WHEELS. THE SERVICE TEAM HAS DECIDED THIS IS AN ISSUE WITH MY TIRE PRESSURE, WHICH IS CLEARLY NOT THE CASE. THIS ISSUE IS EITHER SOFTWARE RELATED, OR IS SYMPTOMATIC OF A DRIVETRAIN PROBLEM, TRANSMISSION, TRANSFER CASE, OR FRONT/REAR DIFFERENTIAL. THIS IS A SERIOUS CONCERN FOR MY SAFETY, AND THE SAFETY OF MY FAMILY. I'M REPORTING TO THE NHTSA. I HAVE BEEN DRIVEN OFF OF THE ROAD TWICE BECAUSE OF MY INABILITY TO ACCELERATE WHEN NEEDED. TODAY WAS THE SECOND TIME I HAVE ENDED UP ON THE SIDE OF THE ROAD, SHAKEN, CRYING AND AFRAID. I HAVE BEEN TAKING THIS CAR IN FOR THIS ISSUE SINCE 2012. THIS HAPPENS ON ALL ROADS BUT IS MORE LIKELY WHEN TRYING TO ACCELERATE ON THE FREEWAY.

WHILE DRIVING MY 2011 HYUNDAI TUCSON MANUAL STICK SHIFT ON THE FREEWAY IN 5TH GEAR, THE CLUTCH CAME APART. ACCORDING TO THE SERVICE TECH, THE CLUTCH HAD NO SIGNIFICANT OWNER WEAR AND TEAR. HE INFORMED ME THAT THE CLUTCH WAS DEFECTIVE AND THAT IT FELL APART WHILE DRIVING BECAUSE A PIECE FELL OUT, WHICH, ACCORDING TO HIM, SHOULD NEVER HAVE HAPPENED. PICTURES OF DEFECTIVE CLUTCH AVAILABLE. *FOUR MONTHS PRIOR, THE CLUTCH SENSOR WENT OUT AND THE VEHICLE WOULD NOT START. I WAS INFORMED THAT THE VEHICLE HAD A FAULTY SENSOR, AGAIN DUE TO PRODUCT DEFECT. *TR

WHEN RETURNING HOME FROM STORE I COULDN'T PUT THE CAR IN PARK. ONLY COULD GET TO NEUTRAL. TURNED THE CAR OFF AND STARTED IT UP AGAIN AND IT MOVED INTO PARK. THIS HAS HAPPEN NOW THREE(3) TIMES IN THE LAST WEEK. I HAVE CALLED TO GET IT LOOKED AT NEXT WEEK. *TR

THE TRANSMISSION/GEARS GETS STUCK WHEN I WANT TO PUT IT IN REVERSE. THIS HAPPENED 5 TIMES IN THE LAST 3 MONTHS. I BROUGHT THE CAR AND COMPLAINED TO THE DEALER AND THEY SAID IT COULD BE A BRAKE LIGHT ISSUE AND COULD NOT FIX IT UNLESS THEY SEE THE PROBLEM WHEN IT HAPPENS. THIS PROBLEM OCCURS RANDOMLY. IT HAPPENED AGAIN LAST WEEK SO I SCHEDULED TO BRING IT IN TO THE DEALER THIS WEEK. *TR