2012 Hyundai Tucson Engine

THE ENGINE STARTED MAKING NOISE AND CAUGHT ON FIRE. IT WAS RUNNING.

DRIVING MY 2012 HYUNDAI TUCSON IN JERSEY CITY, NJ, ENGINE START MAKING A NOISE, I STOPPED, IT WAS NO ANY LIGHT ON ON MY DASH. SHOT OFF MY CAR, THE STARS AGAIN, NOISE WAS STILL ON.... TAKE A CAR TO HYUNDAI DEALERSHIP, LEFT THERE FOR COUPLE DAYS, THEN RESILT IS COMING? CAR NEEDS A FULL ENGINE . I HAVE MAINTAINED MY CAR WITH OIL CHANGES AND THE CAR HAS 56700 MILES. THERE ARE NUMEROUS REPORTS OF FAILURE OF THE THETA II 2.4 LITER ENGINES, WHICH MY CAR HAS, YET NO RECALL ISSUES. WILL BE AROUND $6000 DOLLARS, HYUNDAI DEALER TELLS ME, MY CAR WILL NOT COVER BY WARRANTY, BECAUSE I'M NOT A FIRST OWNER I'AM CONCERNED THAT THERE IS A DEFECT IN THE ENGINE THAT POSES A RISK TO LIFE. AND HYUNDAI MANUFACTURERS SHOULD TAKE A FULL RESPONSIBILITIES OF THEIR ENGINE FAILURES ON TUCSON VEHICLES.

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED HE PARKED ON THE SIDE OF THE ROAD AND CHECKED THE OIL. THE CONTACT ALSO STATED THAT THERE WERE NO OIL LEAKS. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-2000, WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 114,000.

MY ENGINE WAS FINE AND I'VE KEPT UP WITH ALL OF MY OIL CHANGES AND EVERYTHING. I WANT TO GO GET SOME RECALLS FIXED ON MY CAR AND AFTERWARDS NOW I NEED A NEW ENGINE BECAUSE MY ENGINE IS TAPPING. A HYUNDAI OF SILSBEE TEXAS TELLS ME THAT I NEED TO GIVE THEM $300 AND THEY WILL DIAGNOSE IT AND THEN LET ME KNOW IF THE RECALLS AFFECTED MY ENGINE.WHEN I BROUGHT MY CAR IN THERE WAS NO PROBLEMS WITH MY ENGINE. I'M A SINGLE MOM AND I DON'T HAVE THE MONEY TO GIVE HYUNDAI TO TRY TO DIAGNOSE MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THE ENGINE NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753; (732) 691-4108) WHO REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY. THE CAR WAS AT HYUNDAI GETTING RECALLS DONE ONLY WEEKS BEFORE SEIZING.

I WAS DRIVING AND MY CAR HAD A SMALL METALLIC NOISE THAT GOT WORSE, AND THE ENGINE TURNED OFF AND DID NOT START AGAIN. THIS HAPPENED ON THE RAMP WHEN I WAS ENTERING A HIGHWAY. I PULL THE CAR TO THE SHELTER AND CALLED FOR A TROW.

WAS DRIVING MY 2012 HYUNDAI TUCSON WHEN IT SUDDENLY DIED AT A STOPLIGHT. IT WOULDN'T RESTART. WHEN I TURNED THE KEY TO RESTART IT NOTHING HAPPENED, NO CLICKING, IT DIDN'T TURN OVER AT ALL. CALLED A TOW TRUCK AND HAD THEM TOW IT TO OUR LOCAL FIRESTONE. THEY RAN A DIAGNOSTIC ON IT AND THE ONLY THING THEY COULD SEE WAS THAT THE STARTER WASN'T WORKING. THEY REPLACED THE STARTER AND AFTER STRUGGLING TO GET IT TO START EVEN WITH THE NEW STARTER IT CLANGED AND BANGED AND THEN DIED AGAIN ONCE THEY WERE ABLE TO GET IT STARTED. I CHECKED ONLINE AND SAW THERE WAS A RECALL ON THE VEHICLE. I HAD IT TOWED TO THE HYUNDAI DEALERSHIP. THEY LOOKED AT THE CAR AND SAID IT NEEDED A NEW ENGINE AND THAT THE DAMAGE WAS NOT RELATED TO THE RECALL. I AM NOT THE ORIGINAL OWNER AND PURCHASED THE CAR USED FROM THE DEALERSHIP ABOUT 3 YEARS AGO WHEN IT HAD APPROX. 57K MILES ON IT. IT NOW HAS APPROX. 80K MILES ON IT. THE CAR IS WELL MAINTAINED. I CHANGE THE OIL REGULARLY. BEFORE THIS THERE WERE NO ISSUES. HYUNDAI AND THE DEALER TAKE NO RESPONSIBILITY AND SAY THAT I AM RESPONSIBLE TO PAY FOR THE NEW ENGINE.

IN OCTOBER 2019 I TOOK MY CAR TO HYUNDAI TO HAVE THEM SERVICE FOR THE ENGINE AND ENGINE COOLING RECALL. THEY REPLACED THE PART AND I WAS ON MY WAY. I SERVICED MY CAR REGULARLY, AND JUST TWO WEEKS AFTER MY LAST OIL CHANGE I WAS DRIVING 70MPH DOWN THE HIGHWAY AND THE CAR STARTED SPUTTERING AND THEN COMPLETELY DIED. LUCKILY I WAS ABLE TO GET PULLED OVER WHERE I ATTEMPTED TO START IT AGAIN AND IT MADE A LOUD KNOCK AND THEN WOULDN'T START. I HAD THE CAR TOWED TO A NEARBY MECHANIC WHO SAID THE ENGINE HAD A HUGE HOLE IN IT. I ASKED IF IT COULD BE THAT THE FOLKS WHO CHANGED MY OIL MESSED SOMETHING UP, BUT HE SAID IT WAS UNLIKELY BECAUSE THERE WAS OIL IN THE ENGINE AND THAT IT WAS MORE LIKELY SOMETHING FAULTY IN THE MANUFACTURING OF THE CAR OR POTENTIALLY DUE TO THE RECALL SERVICE NOT BEING DONE PROPERLY. SO I DID SOME RESEARCH AND THERE ARE TONS OF OTHER 2012 HYUNDAI TUCSON OWNERS WHO HAVE EXPERIENCED THE SAME EXACT ISSUE. I THEN SAW THERE IS A CLASS ACTION LAWSUIT FOR SIMILAR ISSUES, HOWEVER THE 2012 MODELS WEREN'T INCLUDED IN THE LAWSUIT. THIS IS CLEARLY SOMETHING THAT HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR AND INCLUDE THIS MODEL IN THE LAWSUIT, OR AT THE VERY EAST MAKE RIGHT AND FIX THESE ENGINES AT NO COST AND PAY FOR THE INCONVENIENCE AND EXPENSES INCURRED FOR RENTALS, TOWING, AND TIME AWAY FROM WORK.

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART APPROXIMATELY 15 MINUTES AFTER EXPERIENCING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO LIA HYUNDAI OF HARTFORD (20 JENNINGS RD, HARTFORD, CT 06120) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

I RECEIVED A SAFETY RECALL ON NOV. 27TH ON THE VEHICLE. I MADE AN APPT WITH A HYUDAI DEALER FOR SERVICE. ON DEC. 2 I WAS DRIVING TO THE DEALERSHIP ON A CITY ROAD, AFTER ACCELERATING FROM A STOPLIGHT STOP, THE ENGINE BLEW. LUCKILY WE WERE ALL AT A LOW SPEED AS THE LIGHT HAD JUST GONE GREEN. DEALERSHIP SAYS IT THREW A ROD THROUGH BLOCK AND SENT ME A PICTURE. THIS CAR HAS THE THETA II ENGINE. MY MODEL AND YEAR HAVE NOT BEEN INVOLVED IN THE RECALLS NOR LAWSUITS FOR THE ISSUE THE ENGINE IS HAVING IN OTHER MODELS, BUT THIS ENGINE HAD ONLY 80K, HAS BEEN REGULARLY SERVICED, AND I CANT IMAGINE WHAT ELSE WOULD CAUSE SUCH A THING OTHER THAN A MANUFACTURING DEFECT LIKE THE ONE I AM READING ABOUT WITH THE DEBRIS.

ON 5/10/2020, CHECK ENGINE LIGHT WENT ON, ENGINE SPUTTERED, WE WERE ABLE TO EXIT FREEWAY AND PULL OVER AND BY THAT TIME, CAR WAS SHAKING VERY HARD. TOWED TO MECHANIC, CAR REQUIRES ENGINE OVERHAUL. CAR THEN TOWED TO HYUNDAI DEALERSHIP, CAR NEEDS A FULL ENGINE REBUILD. I HAVE MAINTAINED MY CAR WITH OIL CHANGES AND THE CAR HAS 100086 MILES. THERE ARE NUMEROUS REPORTS OF FAILURE OF THE THETA II 2.4 LITER ENGINES, WHICH MY CAR HAS, YET NO RECALL ISSUES. MECHANIC SAID PARTS ALONE WILL BE AROUND $6000 DOLLARS, IF YOU ADD LABOR IT'S PROBABLY MORE THAN THE CAR IS WORTH. I AM CONCERNED THAT THERE IS A DEFECT IN THE ENGINE THAT POSES A RISK TO LIFE. A FEW MONTHS PRIOR, THIS CAR ALSO HAD A COMPLETE FAILURE (LOST ALL POWER) ON THE FREEWAY. *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI TUSCAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BANGING NOISE BEGAN TO COME FROM THE ENGINE OF THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED. THE CONTACT STATED THAT THE VEHICLE SOUNDED AS IF THE MOTOR HAD BEEN BLOWN. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN OFFICIALLY DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING) HOWEVER, IT WAS FOR CHANGING AN OIL PAN GASKET AND THE OIL PRESSURE SWITCH, NOT THE ENGINE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

WE HAD THE CAR TOWED TO OUR MECHANIC BECAUSE THE ENGINE LIGHT CAME ON. THE MECHANIC TESTED THE CAR AND HEARD A TAPPING NOISE WHEN STEPPING ON THE ACCELERATOR. THE MECHANIC NOTED THAT THERE WERE LARGE METAL SHARDS IN OIL PAN. THE SHARDS WERE NOT PRESENT IN THE OIL WHEN OIL WAS DRAINED OUT. THE METAL SHARDS WERE ONLY VISIBLE ONCE THE OIL PAN WAS REMOVED. THE MECHANIC COMPLETED ADDITIONAL INSPECTION TO ENSURE THERE WERE NO OTHER ISSUES. AFTER REMOVING THE OIL PUMP, HE FOUND ALL THE ROD BEARINGS HAD PLAY. THIS APPEARS TO BE A MANUFACTURE DEFECT. I SPOKE TO THE SERVICE ADVISOR AND HE TOLD ME THAT A NUMBER OF THEIR CUSTOMERS WERE HAVING THE SAME PROBLEM, BUT THE 2012 HYUNDAI ENGINE WAS NOT ON RECALL. BASED ON RESEARCH, WE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH ALL 2.4 LITER ENGINES ON ALL PLATFORMS FOR KIA AND HYUNDAI. WE TOOK THE CAR TO THE HYUNDAI DEALER AND WERE TOLD WE NEEDED TO PURCHASE A NEW REDESIGNED ENGINE. DURING THIS CONVERSATION, WE WERE NOTIFIED THE NEW ENGINE HAS ENGINE ROD BEARINGS THAT ARE MORE STURDY. HYUNDAI CURRENTLY HAS A RECALL FOR THE OIL PAN AND ALSO HAS RECALLS FOR ENGINES IN OTHER CAR MODELS BUT NOT THIS MODEL. A NEW ENGINE SHOULD NOT BE REQUIRED FOR AN 7 YEAR OLD CAR WITH 80,000 MILES. AS A CAR PROFESSIONAL, I SUSPECT THIS IS DUE TO THE ISSUES WITH A DEFECTIVE ROD BEARINGS THAT WEAR PREMATURELY AND RESULT IN CATASTROPHIC ENGINE DAMAGE SO THE ENGINES SHOULD BE COVERED IN THE RECALL.

MY CAR HAS HAD A KNOCKING NOISE AND WHEN I CALLED THE DEALERSHIP IN MARCH 2019 THEY TOLD ME THAT THIS WAS DUE TO A RECENT RECALL THAT CAME OUT FOR THE OIL PAN IS LEAKING AND TOLD ME TO WAIT UNTIL THEY HAD A FIX FOR IT SO I WAITED BROUGHT MY CAR IN FOR THE RECALL. THEY PERFORMED THE RECALL IT DID NOT FIX THE KNOCKING NOISE I CALLED CORPORATE TO FILE A CLAIM THEY HAD ME RETURN TO THE DEALERSHIP AND RUN DIAGNOSTICS IN DETERMINING THE DIAGNOSTICS I AM IN NEED OF A NEW ENGINE HOWEVER THEY ONLY WANT TO PAY 2000 OF THE $3000 TO $6000 IT'S GOING TO COST TO REPLACE THE SHORT BLOCK ENGINE. THEY ALSO STATED THEY HAVE NO IDEA WHAT IS WRONG WITH MY CURRENT ENGINE NOR DO THEY KNOW WHY IT FAILED AND THEY ALSO DON'T KNOW WHY MY CHECK ENGINE LIGHT NEVER CAME ON. THE LOCAL DEALERSHIP ALSO TOLD ME IT WAS FINE TO CONTINUE DRIVING THE VEHICLE.

DRIVING ON HIGHWAY ENGINE CUTS SHUTS OFF. I LET THE CAR ROLL TO THE FIRST OFF RAMP IN WHICH I COULD NOT START THE CAR AGAIN. STUCK IN MIDDLE LANE OF EXIT UNTIL I GOT HELP TO PUSH CAR TO SIDE OF THE ROAD.

MY VEHICLE BEGAN MAKING A CLANKING NOISE FROM THE FRONT OF THE CAR WHILE I WAS DRIVING, I PULLED OVER TO CHECK WHAT THE NOISE WAS, WHEN I STOPPED THE VEHICLE I LOOKED UNDERNEATH AND SAW A FLUID COMING OUT, I WAS ABLE TO DRIVE THE CAR HOME BUT THE CLANKING WAS STILL GOING THEN AS I TRIED TO GO A LITTLE FASTER AROUND 30MPH THE ENGINE LIGHT CAME ON, I PULLED INTO MY COMPLEX AND THE CAR COMPLETELY DIED, I WAITED A FEW MINUTES AND STARTED THE CAR UP AGAIN NO LIGHTS CAME ON BUT THERE WAS STILL CLANKING COMING FROM THE FRONT. NEXT MORNING I DROVE IT UP THE STREET TO MY MECHANIC THE CAR DID THE SAME THING BUT THIS TIME THE ENGINE LIGHT CAME ON AND THE OIL LIGHT WAS FLICKERING, AND AS I PULLED INTO THE MECHANIC SHOP THE CAR DIED WHILE I WAS IN MID TURN. THEY TOLD ME THERE WAS A SMALL OIL LEAK BUT NEEDED TO OPEN THE ENGINE TO FIND OUT MORE. THERE WAS A RECALL ON MY VEHICLE SO I TOOK IT TO THE HYUNDAI DEALER TO SEE IF THAT WAS THE CAUSE THEY TOLD ME IT WAS NOT, AS I DID RESEARCH I FOUND THAT HYUNDAI HAS TWO DIFFERENT CARS WITH THE SAME TYPE OF ISSUE WITH THE ENGINE. HYUNDAI FINALLY CAME WITH A DIAGNOSTIC THAT IT WAS MY SPUN BEARING THAT WAS THE ISSUE WITH THE ENGINE, WHICH IS THE EXACT ISSUE AS THE TWO OTHER CARS THE SONATA AND SANTA FE FROM HYUNDAI WITH A RECALL. I HAVE REACHED OUT TO HYUNDAI MANUFACTURING TO INFORM THEM OF THE ISSUE, THEY TOLD ME THAT THE HYUNDAI DEALER WHO DID THE DIAGNOSTIC DOES NOT HAVE TO REPORT THESE FINDINGS IF THEY DO NOT WANT TO. I HAVE SEEN COMPLAINTS WITH MY TYPE OF VEHICLE ON THE INTERNET ON CARCOMPLAINTS.COM ALONG WITH OTHER FORUMS ONLINE WITH THIS SAME EXACT ISSUE ON THE HYUNDAI TUCSON 2012.

I WAS DRIVING MY TUCSON ABOUT 50-55 MPH ON A TWO WAY HIGHWAY (3) WHEN MY CAR STARTED MAKING A LOUD NOISE, THE NOISE WAS LIKE IT WAS KNOCKING AND SCREECHING. THE CAR THEN STARTED SHACKING AND SLOWED TO ABOUT 20-25 MPH. I PUT MY FLASHERS ON AS SEVERAL CARS PASSED ME. THE ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD. THIS WAS THE FIRST TIME ANY OF THESE THINGS HAPPENED WITH MY CAR. I CALLED MY HUSBAND, WHO WAS OUT OF TOWN. HE HAD THE CAR TOWED TO HIS BUSINESS AND THEN TOWED TO A REPAIR BUSINESS ONCE HE RETURNED. HIS MECHANIC LOOKED AT THE CAR AND TOLD MY HUSBAND THAT THE CAR HAD A THROWN ROD. HE SAVED OIL WHICH HE SAID HAS SHAVINGS IN IT. HE ALSO TOLD HIM THAT HYUNDAI TUCSON'S, SANTA FE, AND SONATA HAVE HAD THESE PROBLEMS. MY HUSBAND WENT TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THE MANAGER SAID THIS MODEL HAS NOT BEEN RECALLED. HOWEVER, WE RECEIVED A CARD FROM HYUNDAI ON APPROXIMATELY JUNE 12-14, 2019 STATING THAT OUR VEHICLE WAS UNDER A RECALL AND THAT WE WOULD BE CONTACTED. THE VEHICLE HAS BEEN SERVICED REGULARLY WITH OIL CHANGES, ETC. WHICH ARE DOCUMENTED. THE VEHICLE HAS 150,229 MILES. IN LIGHT OF THE MECHANIC TELLING US ABOUT THIS PROBLEM, WE FILL THAT HYUNDAI SHOULD DO SOMETHING ABOUT THIS. THE MECHANIC INDICATED THAT HYUNDAI RECALLED THE SANTA FE AND SONATA WITH THE EXACT SAME MOTOR, BUT DID NOT RECALL THE TUCSON. HE ALSO INDICATED THAT 30,000 TUCSON'S WERE RECALLED FOR THE EXACT SAME PROBLEM AS OURS IN CANADA. HOW CAN THIS BE THERE AND NOT IN THE UNITED STATES? THIS WAS VERY DANGEROUS. I AM RELIEVED THAT I WAS ABLE TO GET OFF THE ROAD WITHOUT BEING REAR ENDED. PLEASE LET US KNOW WHAT CAN BE DONE BY HYUNDAI. I CAN SUBMIT A PHOTO OF OUR VEHICLE AND THE OIL IN THE JAR, AND THE MOTOR, IF THAT WOULD HELP. I HAD TO LOOK FOR THIS WEBSITE TO SEE WHAT OUR RECOURSE WAS. MOST PEOPLE I HAVE TALKED WITH ARE NOT AWARE OF THIS WEBSITE FOR PROBLEMS.

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART EVER SINCE THE RECALL WAS ISSUED ON FEBRUARY 28, 2019. BALISE HYUNDAI (413-306-3041, LOCATED AT 683 E COLUMBUS AVE, SPRINGFIELD, MA 01105) WAS CONTACTED AND A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF CONSUMER STATED COULD HAVE A FIRE AT ANY TIME WHILE DRIVING.*JB

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING MY CAR DOWN A BUSIER ROAD WHEN THE ENGINE HAD SHUT OFF AND THE CAR HAD STOPPED RUNNING. I COULD NOT GET IT JUMPED OR STARTED. I HAD NOT HEARD ANYTHING ABOUT A RECALL UNTIL I LOOKED IT UP. I HADN'T RECEIVED ANY LETTERS IN THE MAIL STATED THE RECALL ON THE CAR OR I WOULD NOT HAVE BEEN DRIVING IT. THAT WAS THE LAST WEEK OF APRIL. I AM NOW GETTING FRUSTRATED BECAUSE I'M MAKING PAYMENTS ON A CAR THAT WON'T START AND I CAN'T DRIVE. IT'S BEEN OVER A MONTH AND I HAVEN'T HEARD ANYTHING.

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO NEW HOLLAND FORD (508 W. MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAPE COD HYUNDAI (556 YARMOUTH RD, HYANNIS, MA 02601, (508) 778-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVING AT HIGHWAY SPEED WITHOUT ANY NOTICE ENGINE QUIT HAD TO PULL OVER TO THE SIDE OF A VERY BUSY HIGHWAY. ENGINE LIGHTS ALL CAME ON AND ENGINE WOULD NOT RESTART AND MADE A A LOT OF NOISE WHILE TRYING TO TURN OVER. CAR HAD TO BE TOWED TO DEALERSHIP WHO IS TRYING TO GET A NEW ENGINE AND ASSOCIATED PARTS WE ARE NOW 6 WEEKS INTO IT.

OUR TUSCON EXPERIENCED A COMPLETE ENGINE FAILURE AT HIGH SPEED ON THE HIGHWAY ONE YEAR AGO. FOLLOWING NOTIFICATION OF THE NHTSA RECALL (NHTSA RECALL NUMBER: 19V-063), WE PROVIDED DETAILED DOCUMENTATION TO HYUNDAI IN THREE SEPARATE LETTERS WHICH EXPLAINS IN GREAT DETAIL OUR EXPERIENCE. WE HAVE UPLOADED THOSE LETTERS BELOW. THE LETTER DATED 20JUL PROVIDES THE DETAIL OF THE INCIDENT. WE ALSO HAVE INVOICES FOR THE REPAIR WHICH OCCURRED PRIOR TO THE RECALL BEING ANNOUNCED. PLEASE SEE THE ATTACHMENTS FOR MORE DETAIL.