2013 Hyundai Tucson UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Driver's rear passenger door. Locked and unable to open. Was functional then won't open. No safety lock engaged. I can hear the locks when trying to unlock with keyfob. Door handles are attached but can not use to open. Poses a safety issue in case of emergency child can not exit through the door. Will have to use other door to exit.
UNKNOWN. I am writing to express my dissatisfaction regarding Hyundai Motor America. They have told us our car is subject to catching fire and not to park in in our garage or near other dwellings. We have contacted them numerous times and they keep pushing off a date for repair. Now they say, “maybe June.” Isn’t there a timeline for this? For a car to catch fire, 8 months seems excessive to me. The Consumer Protection Division of the NHTSA has indicated that I should contact you to let you know that I wish to continue this case. The information they gave me is below: Re: Hyundai Motor America****** File No: [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Campaign 251 safety recall - Hyundai has failed to remedy this issue in a reasonable time frame.
Driver side back door will NOT open from either inside or outside, for about a month. Passenger side front door will NOT open from outside, but will open from inside, for about a week.
Left rear door will not unlock. Numerous complaints of similar issue found online; youtube videos showing how to repair. Took our 2013 into Hyundai dealership and they wanted $800+ to repair (a known defect). Request NHTSA require Hyundai to recall the door locks and repair them at their expense.
My rear passenger door will not open from inside or outside. Safety issue
Without warning it lost acceleration while driving on the interstate going 80mph. Barely had time to make it to the shoulder as all the panel lights came on and then total power loss. Couldnt even power the emergency flasher lights. When roadside assistance showed up 4 hours later and got it restarted the engine had a loud clanking sound. Vehicle had to be towed from the side of the interstate. Shop is saying rod and bearing have failed and engine is a total loss. This same year model of the Santa Fe has been recalled for this EXACT PROBLEM!
We were taking a family trip to Disney, after an hour and a half trip on the turnpike. we arrived at the park. As we started to depart from the car, the rear passenger side door would not open. The door unlocked but when trying to open the door it wouldn't open. There was no warning that there was any problem, it worked fine when we left for the park but it was broken when we arrived. I would consider this a very serious problem. If we had got into an accident something could have seriously gone wrong, the child wouldn't have been able to evacuate the car because the door wouldn't open.
Rear Passenger door latch does not open from interior and/or from exterior. Just suddenly happened, no minor malfunction neither signal. This is a safety risk because the passenger in danger need to open the door to escape the vehicle.
MANY 2010S HYUNDAIS HAVE AN ISSUE WITH DOORS GETTING STUCK CLOSED ON THEIR OWN WITHOUT ANY KNOWN CAUSE. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI IS CHARGING $1000+ TO FIX IT. HERE IS A LINK WITH MANY OTHER OWNERS EXPERIENCING THE SAME ISSUE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ THIS ISSUE COULD VERY EASILY TRAP A PASSENGER IN THE VEHICLE
MOTOR SEIZED UP AND NEEDS A NEW MOTOR. RON TONKIN HYUNDA HAS HAD MY CAR SINCE MAY OF THIS YEAR. EXTENDED WARRANTY COVERS THE COST BUT HYUNDAI HAS FAILED ON SUPPLYING THE MOTOR NEEDED FOR 5 MONTHS. WAS SUPPOSED TO BE HERE JULY 6TH AND HAS BEEN PUT OFF 5 OR 6 TIMES.
I WAS DRIVING TO WORK ON THE MORNING OF APRIL 17, 2017, I HAD JUST TURNED ONTO A 2-LANE ROAD WHEN THERE WAS A LOUD NOISE THAT SOUNDED LIKE A GUN BEING FIRED INSIDE THE VEHICLE. I IMMEDIATELY PULLED OVER TO FIND THAT MY PANORAMIC SUNROOF HAD EXPLODED. I HAD JUST MADE A TURN, SO I WAS NOT GOING FAST, MAYBE 30-35 MPH, IT WAS A COOL SPRING MORNING, NOT OVERLY HOT OR COLD, THERE WAS NO PRECIPITATION, NO EXTREME TEMPERATURES. I CALLED THE HYUNDAI DEALER WE BOUGHT THE VEHICLE FROM, AND THEY SAID IT WAS NOT A DEFAULT IN THE VEHICLE, IT WAS NOT THEIR FAULT, AND THEY WOULD NOT REPLACE IT.
I WAS DRIVING TO WORK AT 5AM, 10/12/2017. I WAS A COUPLE OF MILES FROM MY HOME, ON ROUTE 66, WHEN MY PANORAMIC SUNROOF EXPLODED. THE SOUND WAS SO LOUD, IT WAS LIKE A SHOTGUN GOING OFF NEXT TO MY EAR. THE TEMPERATURE AT THE TIME WAS 55 DEGREES, AND I WAS ONLY GOING 35 MPH. I PULLED OVER IMMEDIATELY TO SEE WHAT HAD HAPPENED. SINCE THE SHADE WAS DRAWN ON THE SUNROOF, I HAD NO IDEA AT FIRST THAT THAT WAS THE PROBLEM. ONCE I SAW THE GLASS ALL OVER THE ROOF, I LOOKED AT THE SUNROOF, AND SAW THE HUGE HOLE
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2013 Hyundai Tucson has 13 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.