2016 Infiniti Q50 Structure

The hood of my vehicle is raised on the upper right side. It was a small opening but now it has gotten bigger. I'm afraid that the entire hood may come off at a high speed. I also have rust spots on the top of my car close to the sunroof. I use Infiniti of the Palm Beaches for all of my services and have reported both concerns and was told it was normal wear and tear. I have owned many cars and never had the problems that I've had with a vehicle.

THE WINDOW REGULATOR ASSEMBLY IS DEFECTIVE ON A VARIETY OF INFINITI Q50 MODELS. THIS IS A VERY COMMON COMPLAINT AND SOME DEALERS ARE AWARE OF IT. THIS IS MORE FREQUENT ON THE DRIVER'S SIDE FROM WHAT HAS BEEN POSTED ONLINE. THIS INITIALLY PRESENTS ITSELF AS A RATTLE WHICH CAN BE HEARD DURING BASS NOTES WITH A FREQUENCY OF 50-100HZ. ~70HZ FROM MY TEST. THE WINDOW BASICALLY GETS OFF THE TRACK AND THIS CAN CAUSE A SAFETY ISSUE IF THE WINDOW SHATTERS DUE TO A MECHANICAL FAILURE OF THE WINDOW REGULATOR ASSEMBLY WHICH CAN POTENTIALLY PUT STRESS ON THE WINDOW. ALSO, THIS CAN BE VERY DANGEROUS IF THE WINDOW REGULATOR FAILS DURING A DAY IN WHICH THE WEATHER INVOLVES RAIN OR SNOW AND THE DRIVER IS UNABLE TO ROLL UP THEIR WINDOW. I TOOK MY CAR TO A INFINITI DEALER AND THEY STATED THAT THE MANUFACTURER ONLY PAYS THEM A FLAT RATE TO INSPECT THE CAR SO ESSENTIALLY IT WAS NOT WORTH THEIR TIME TO INSPECT IT.