2017 Infiniti Q50 WHEELS
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
DUNLOP SP SPORT 5000 DSST P245/40RF19 DEVELOPED SIDEWALL BUBBLE SPONTANEOUSLY.HAD TO REPLACE TWO TIRES AT LESS THAN 30,000 MILES. BOTH TIRES HAD PLENTY OF TREAD LIFE LEFT (> 6/32)
I RENTED A VEHICLE FROM HERTZ AT GEORGE BUSH INTERCONTINENTAL AIRPORT IN HOUSTON, TEXAS FRIDAY MAY 18, 2018. ABOUT 2 HOURS INTO MY TRIP I CHECKED THE VEHICLE INFORMATION AND DISCOVERED THAT THE TIRE PRESSURE WAS NOT AT MANUFACTURES SPECIFICATIONS (35PSI). THE FRONT TWO TIRES WERE AT ABOUT 44PSI, THE REAR DRIVERS SIDE TIRE WAS AT 59PSI AND THE REAR PASSENGER TIRE WAS AT ABOUT 40PSI. I IMMEDIATELY CALLED HERTZ EMERGENCY ROAD ASSISTANCE (8006544174) AND NOTIFIED THEM OF THE ISSUE. I WAS ADVISED TO NOTIFY THE LOCATION UPON RETURNING THE VEHICLE. AFTER MAKING THIS CALL I WAS IN AN AUTO ACCIDENT. THE VEHICLE HYDROPLANED AND SLID ACROSS THE HIGHWAY, EVENTUALLY MAKING ONE OR MORE 360 TURNS UNTIL STOPPING. I CALLED HERTZ EMERGENCY ROAD ASSISTANCE TO NOTIFY THEM OF THE INCIDENT AND WAS ADVISED TO DRIVE TO THE CLOSEST OPEN LOCATION WHICH WAS OVER 130 MILES FROM THE ACCIDENT, SINCE THE VEHICLE WAS STILL OPERABLE. I DO NOT BELIEVE THAT THIS INCIDENT WAS A RESULT OF MANUFACTURE ISSUES, I DO HOWEVER BELIEVE THAT NEGLIGENCE ON BEHALF OF THE RENTAL CAR COMPANY IN MAINTAIN THE VEHICLE RESULTED IN THE VEHICLE HYDROPLANING. WHEN I RETIRED TO THE HERTZ LOCATION AT BUSH INTERCONTINENTAL, I SPOKE WITH ALEC, A MANAGER AT THE LOCATION, AND HE CONFIRMED THAT IT IS STANDARD PROTOCOL THAT TIRE PRESSURE IS CHECKED FOR ALL RETURNED VEHICLES. IF THE TIRE PRESSURE ON THIS VEHICLE WAS NOT CHECKED I AM CONFIDENT THERE ARE OTHERS WITH THE SAME OR SIMILAR ISSUES. I AM NOT SURE IF THIS IS THE PROPER AUTHORITY TO HANDLE THIS MATTER BUT I DO BELIEVE AN INVESTIGATION OF SOME SORT IS NECESSARY. ATTACHED TO THIS COMPLAINT ARE PICTURES OF THE CAR TRIP INFORMATION WITH PSI. THE PICTURE FROM FRIDAY WHEN I ORIGINALLY NOTICED THE ISSUE. THE PICTURE FROM SUNDAY AT 3:12 WAS SHORTLY AFTER THE INCIDENT AND THE PICTURE AT THE MOBILE AIRPORT IS WHEN I RETURNED THE VEHICLE. THERE IS ALSO A PICTURE OF DAMAGE
Trend Over Time
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Common problems reported
Quick Summary
The 2017 Infiniti Q50 has 2 WHEELS complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.