2017 Jeep Compass Power Train

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.

The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with an excessive amount of play in the passenger’s side front axle. The contact was advised to take the vehicle to a transmission specialist. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,900.

The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.

Engine hesitates on acceleration, throttle assembly warning light comes on, traction stability warning light comes on.

WHEN DRIVING, THE CAR WILL RANDOMLY NOT ACCELERATE ON THE HIGHWAY, WILL NOT ACCELERATE WHEN FIRST DRIVING AFTER TURNING THE VEHICLE ON, OR NOT ACCELERATE AFTER THE VEHICLE REACHES 40 MPH OR ABOVE. THE TRANSMISSION ALSO HAS HAD, SINCE FIRST PURCHASING THE VEHICLE, WHERE IT WILL RANDOMLY STALL OR HICCUP BEFORE SUDDENLY RECATCHING AND WORKING CORRECTLY.

THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A TRANSMISSION UPDATE ELECTRONICALLY BUT THINGS WERE JUST AS BAD THE DAY AFTER I LEFT THE DEALERSHIP SO I CAN ASSUME THAT THE UPDATES ARE NOT EFFECTIVE TO HANDLE THIS. FROM HOW HARD IT SHIFTS IT SOUNDS LIKE SOMETHING IS GOING TO SNAP.

MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS

WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMISSION MISSES. *TR

I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT APPROXIMATELY 9:20 PM IN SHAWANO, WI.

MY JEEP HAS BEEN HAVING SHIFTING PROBLEMS, WHERE IT WILL STOP AND TELL ME I HAVE TO PARK BEFORE I SHIFT AS I AM DRIVING. THE "D" ON THE SHIFTER WILL BLINK AND IT WILL READ I NEED TO BE IN PARK TO SHIFT. I PULL OVER, HAVE TO PUT MY CAR IN PARK, AND THEN TRY TO RESTART MY VEHICLE. IT TAKES SEVERAL ATTEMPTS TO RESTART IT. THIS HAS BEEN HAPPENING AS I AM IN THE MIDDLE OF DRIVING AND ABOUT TO GO TO A LIGHT OR STOP SIGN. IF YOU COME TO A STOP, IT COMPLETELY BRAKES AND YOU CANNOT MOVE IT. THANKFULLY, THIS HAS ONLY HAPPENED ON A STREET NOT THE HIGHWAY, BUT I AM SCARED THAT IT MIGHT. I HAVE SEEN ON THE INTERNET THAT THIS HAS BEEN HAPPENING TO OTHER PEOPLE WITH JEEPS, AND IT HAS ESCALATED TO A SERIOUS WRECK. I DO NOT WANT THAT TO HAPPEN. I FEEL I SHOULD NOT HAVE TO PAY FOR THIS PROBLEM, ESPECIALLY WHEN MY LEASE IS ALMOST UP.

WHILE DRIVING ON FREEWAY THIS MORNING THE VEHICLE DRIVETRAIN DISENGAGE AND WAS NOT ABLE TO ACCELERATE WITH WARNING MESSAGE SHOWING PLACE CAR IN PARK - SELECT MODE - SOMETHING TO THAT AFFECT - THIS THE SECOND TIME THIS HAS HAPPENED- FIRST TIME ON FREEWAY- THANK GOODNESS TRAFFIC WAS NEXT TO NONE I THINK THIS IS VERY SERIOUS!!!!!

TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THIRTY SECONDS AND THEN TURNED OFF. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, (877) 225-8709) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, WHICH FAILED TO DUPLICATE THE FAILURE AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED OUT OF GEAR AND THE VEHICLE ALMOST CRASHED INTO A FIRE HYDRANT. CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) STATED THAT THEY COULD NOT REPLICATE THE FAILURE AND CONDUCTED A SAFETY INSPECTION. THE VEHICLE PASSED THE INSPECTION. THE MANUFACTURER WAS CONTACTED AND STATED THAT A CASE MANAGER WOULD REVIEW THE MATTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.

IS USING OIL VERY QUICKLY. WAS TOLD TO CARRY OIL WITH ME TO KEEP THE OIL FULL SO THAT IT DOESN'T RUN OUT. WHEN OIL GETS LOW (NO OIL LEFT AFTER 3000 MILES) WILL GET BRIEF "LOW OIL PRESSURE" MESSAGE AND JEEP WILL JUST SHUT OFF AUTOMATICALLY. THIS ALWAYS HAPPENS WHEN I AM DRIVING. WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION YESTERDAY WHEN THIS HAPPENED ON MY WAY TO GET THE OIL CHANGED AND I ALMOST GOT HIT BY A SEMI. THIS IS VERY UNSAFE.

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHEN THE CONTACT INQUIRED AS TO WHY THE NORTHWEST CHRYSLER JEEP DODGE DEALER SOLD HIM A BRAND NEW VEHICLE WITH AN OPEN RECALL, THE CONTACT WAS INFORMED THAT THE RECALL WAS A PRE-NOTICE AND THEY WOULD RECEIVE PARTS FOR A RECALL AT A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE NON-COMPLIANCE AND STATED THAT THEY COULD NOT DO ANYTHING REGARDING THE DEALER. THE CONTACT REFERENCED MOTOR VEHICLE ACT 49 U.S CODE 30120, WHICH STATED THAT THE DEALER HAD TO REMEDY THE VEHICLE PRIOR TO DELIVERY THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/08/17*LJ *CN