2018 Jeep Compass Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The contact owns a 2018 Jeep Compass. The contact stated that she was unable to turn off the vehicle after shifting to park. The contact stated that the “Shift to Park” warning light was illuminated. The contact called a tow truck company, and the driver disconnected both batteries to turn the vehicle off. The contact towed the vehicle to the local dealer, where the vehicle was diagnosed with needing both batteries to be replaced. The vehicle was repaired but experienced the failure a second time. The video of the second occurrence show no "low battery" warning so is the low battery alert malfunctioning, Bob Baker Chrysler Jeep Dodge Ram Fiat (5555 Car Country Dr, Carlsbad, CA 92008: (760) 268-9032) where the vehicle was diagnosed, and it was determined that the trunk latch electrical system was draining the batteries. The manufacture had been contacted but provided no assistance. The failure mileage was about 44,000.
Driving 65 MPH on highway - car shut off, high coolant temperature alert on , coolant temperature gauge pegged to top - lasted one second at most. Car seemed to restart itself, alert went away, temperature gauge dropped to normal - car seemed fine. Had I stalled I would have been rear ended for SURE! This happened once before but I was stopped at a light - same scenario.
Jeep compass immediately coolant overheat alert with no warning shutting off engine in the middle of driving. have to shut car off to restart right away and coolant level is fine. Has done this 3 times while driving once on highway. It has been a constant problem and is going to cause an accident as all power controls go off see link of other people with same problem https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/
Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
I have not had an incident related to this report. The 8.4" Uconnect screen in my Compass is beginning to delaminate. At this time, about 20% of the screen is affected and has been getting worse over the summer. I have been aware of this problem for almost 1 year, meaning it must have started last summer. The vehicle is available for inspection upon request. I'm submitting this request because a handful of the safety features of my vehicle are controlled through this screen (forward collision, lane departure, blind spot, parking sensors) and severe delamination may render these settings unreachable. This has not happened to me, but other owners have reported "ghost touches" as the sensors begin to fail. This is an issue because the settings can be changed or turned off without the driver's knowledge, resulting in an unsafe driving condition. My local dealership has confirmed through visual inspection that the screen is delaminating. They were not interested in diagnosing the problem without payment. The manufacturer was not willing to work with me outside of the warranty period, and has documented my case.
The contact owns a 2018 Jeep Compass Limited. The contact stated that half of the center display touchscreen was delaminating. The contact stated that the failure had caused the touchscreen to randomly engage and disengage the radio and AC system. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional information was provided. The approximate failure mileage was 17,000.
Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the Electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.
The Uconnect System on my 2018 Jeep Compass (19,995 miles) is failing/malfunctioning and the Stop/Start Technology has stopped working. Yes, it is available for inspection. After replacing the main battery, my UConnect system stopped functioning properly. It no longer receives a GPS signal rendering the navigation system useless along with the stolen vehicle assistance. Separate from that issue, the screen on my UConnect system is delaminating, which is a bubble that's formed underneath the outer layer. The delamination extends the entire width of the screen on top and covers the area where the time is displayed. This is causing the system to continually flash "Do you want to adjust your clock settings?" and makes a beeping sound every time it flashes. Just like when someone presses on the touch screen. Nothing stops it and it's very distracting. UConnect is the "brains" of the car and controls not only the time, but also navigation, phone, electronic power (heat) to seats & steering wheel, climate, backup camera, and SOS. The screen will continue to delaminate more and cause more system malfunctions and even greater distractions. I have not taken my car to a dealership to get an "official" diagnosis. However, after searching online, I've found that numerous other Chrysler, Jeep, Dodge & Fiat owners are having the same issues with satellite failure after new battery install and delaminating Uconnect screens causing distracting screen notifications. The only warning light displayed is for the Start/Stop malfunction.
The contact owns a 2018 Jeep Compass. The contact stated he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he replaced the battery and alternator himself. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.
I own 2 2018 Jeep Compasses and we have the same problem in both vehicles where the start/stop function malfunctions. It will either not work at all, or it randomly will cause our vehicles to stall, this happens more when our oil is low. The vehicles have stalled on me several times while driving in a public road with traffic behind me and almost caused me to crash. One Jeep has already been brought to a JEEP dealer (that charged us almost $100 to check for defects) and they said everything was fine. They do not acknowledge the problem nor do they try to fix it.
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.
the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.
The contact owns a 2018 Jeep Compass. The contact stated that while her son was driving approximately 15-20 MPH, the vehicle stalled and lost electrical power. There was no warning light illuminated. The contact's son was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic and was diagnosed and determined that the battery fuse had failed. The battery fuse was replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 50,000. THE CONSUMER STATED A FULL REFUND WAS REQUESTED DUE TO THE DEALER NOT DISCLOSING INFORMATION ABOUT THE VEHICLE BEING PREVIOUSLY TOTALED. The consumer stated that they no longer own the vehicle. It is still for sale and there is no salvage title.
The contact owns a 2018 Jeep Compass. The contact stated while stopped at a stop light, the vehicle turned off and the Start/Stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
The wire behind screen gets too hot and none of the controls work. It overheats the screen and it won't turn on. Also it took 15 minutes to unlock the doors more than one time. Something with the lock mechanisms is faulty. In the cold winter the doors won't unlock and open . Very poorly designed. I love this jeep but don't have the money to fix ALL of these issues. It has really low miles too.
The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the LCD of the unit. Malfunction distracting and disabled functionality of the system.
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could’ve been driving when it caught fire. It will be inspected by an insurance adjuster on Monday. No appearance of any problem prior to incident.
The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
BACK UP CAMERA DOES NOT WORK SCREEN KEEPS GOING BLACK WITH MESSAGE SERVICE NOT AVAILABLE. BEEN OVER A WEEK SINCE LAST WORKED. BEEN GOING ON AND OFF SINCE BOUGHT THIS CAR. NOT BEING ABLE TO SEE IS SAFETY
AT RANDOM ONCE THE VEHICLE IS CRANKED THE ODOMETER WILL BEGIN BLINKING AND NOT STOP UNTIL TURNED OFF. OUR CAR HAS BEEN RESET TWICE AND IT IS ONLY TEMPORARY. WAS TOLD THAT IT WAS A MOTHERBOARD THAT WAS 800$ TO REPLACE BUT IF CLEARING IT WORKS THEY WOULD CLEAR IT UNTIL IT BECAME AN ISSUE. WELL TO ME ITS AN ISSUE ON A TWO YEAR OLD CAR THAT THE MOTHERBOARD TO THE CAR ISN'T WORKING PROPERLY.
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The 2018 Jeep Compass has 70 Electrical System complaints on file. Review the timeline above for detailed owner experiences.