29 complaints reported

2018 Jeep Compass ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
29
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

While driving I stopped at a light and an issues occurred where my stop start light appeared on dashboard. The car turned off for a minute and eventually started back up.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2026
Dec 2025

Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2025
Sep 2025

The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jun 2025

The vehicle backup camera has never worked reliably since we purchased the vehicle. It will work intermittently but lately for the last several weeks, the backup camera does not come on at all, ever. The dealership is saying we'd have to bring it in for a several hundred dollar assessment on how much it might cost to fix it and doing research online it could be hundreds into well over $1,000. We could install an aftermarket camera significantly cheaper, but since the vehicle has one in its system, it should freaking work!

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Oct 2024

My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Oct 2024

Car randomly shuts off while driving regardless of speed

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Aug 2024

A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Jul 2024

Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2024
Mar 2024 Crash

My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2024
Dec 2023

The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2022
Oct 2023

The screen for the radio and other function is not operable. Occasional glitches to work but has lines all over the screen or is completely blank. I am unable to see navigations or use majority of the functions for the climate controls at all. I have taken it to a Jeep dealership and they have advised needing a whole new replacement which is going to cost a little ove $1,000. I have searched online and see that this is a know issue for 2017-2022 models. This should not be our responsibly to pay for.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Oct 2023

I have been having electrical issues with my vehicle for a while. I took it to get it checked at multiple places. I have been told about certain electrical issues the Jeep Compass has. i been told my starter, batteries, and/or alternator was or were the problems. i have replaced both of my batteries. One in which I replaced two times. I have also replaced my alternator and purchased a starter just in case that was the issue turns out the alternator wasn’t the issues. Now my vehicle isn’t cranking. I’m not sure if any of the safety recalls were fixed.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Aug 2023

The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jun 2023

When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Jun 2023

The emergency brake lights up and engages randomly. This has happened several times while driving, causing the vehicle to slow to a stop, and requiring a restart.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Aug 2022

The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
Aug 2022

Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Aug 2022

Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2022
Apr 2022

The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, GPS navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Feb 2022

My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2022
Feb 2022

I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Dec 2021

The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Dec 2021

MY 2018 JEEP COMPASS HAS HAD BOTH KEY FOBS DIE WITHIN 2 YEARS OF PURCHASE OF THE VEHICLE. THE MOST CONCERNING THING IS THAT MY VEHICLE WILL START AND I CAN DRIVE AND THEN MY CAR WILL SAY 'KEY FOB NOT DETECTED' AND I CAN NO LONGER DRIVE MY VEHICLE. THIS IS A GREAT FEATURE IF SOMEONE WHERE TRYING TO DRIVE AWAY WITH MY CAR, HOWEVER I AM DRIVING MY CAR AND I HAVE THEY KEYS INSIDE. THIS HAPPENS MORE FREQUENTLY IN THE WINTER MONTHS THAN THE SUMMER. IT APPEARS AS THOUGH THE WINTER COLD CAUSES THE BATTERY OF THE KEY FOB TO DRAIN OR NOT WORK PROPERLY. MY CAR WILL NOT START OR UNLOCK, THEN ONCE I AM ABLE TO UNLOCK THE VEHICLE IT HAS A DIFFICULT TIME DETECTING THE KEY FOB (EVEN WHEN FOLLOWING INSTRUCTION MANUAL SHOT A DEAD FOB). THE VEHICLE WILL EVENTUALLY DETECT THE FOB AND START. THEN ON MY DRIVE THE KEY FOB NEEDS TO BE ON THE DASH NEXT TO THE START ENGINE BUTTON SO I CAN DRIVE AND EVEN THEN IT CAN RESULT IN NOT BEING DETECTED AND STALLING THE VEHICLE. I FIND THIS A VERY CONCERNING ISSUE.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Jul 2021

I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
Jun 2021

While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020

Trend Over Time

Complaints by year

Quick Summary

The 2018 Jeep Compass has 29 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.