2018 Jeep Renegade Electrical System

The contact owns a 2018 Jeep Renegade. The contact stated while starting the vehicle, the center display screen turned black. Additionally, the contact stated that while reversing, the rearview camera image was distorted and changed into different colors. An unknown dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000.

The contact owns a 2018 Jeep Renegade. The contact stated that the screen on the instrument cluster was delaminating. The contact also stated the Bluetooth and USB ports were non-functional. The contact stated that the heater would engage independently and was unable to be turned off. The contact stated that the radio made an abnormal sound and the instrument cluster would make calls independently. The contact stated no warning light was illuminated. The contact stated she had to turn off and restart the vehicle for the instrument cluster to work properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

Display screen is corrupted with vertical lines preventing use of the back up camera, navigation or climate controls. Dealer denies knowledge of the many reported occuran es of this issue but will investigate.

The touch screen in my vehicle is delaminating from the top down. The delamination has been reported as a common manufacturer malfunction in this type of vehicle, and has been reported to become unresponsive or have "dead areas" in the screen that do not respond to touch. From my understanding and research, the screen will only continue to worsen from this delamination. I took my vehicle to my local Jeep dealership for inspection, and the cost to replace this defective screen is nearly $2000.00. I then called FCA Customer Care and they will not repair or replace it for me since I am not the original owner of the vehicle. Defects like this should be recalled due to the fact that it is widely reported in many Jeep vehicles.

THE UCONNECT/SIRIUS XM SYSTEM TURNS OFF WHILE DRIVING. IT'S DANGEROUS IF I AM USING NAVIGATION. XM SAYS A FAVORITE IS ON BUT NOTHING IS BROUGHT ON SCREEN. THE UNIT COMPLETELY FREEZES. IT HAS STAYED ON EVEN WHEN CAR IS OFF AND LOCKED. BACK UP SENSOR IS NOT AUDIBLE. IT IS AT DEALERSHIP. I PURCHASED NEW AND HAD THIS ISSUE FROM THE BEGINNING. DEALER IS UNABLE TO REPLICATE.

THE RADIO AND THE GPS FREEZES UP. WILL NOT CUT OFF EVEN WHEN YOU CUT THE CAR OFF AND OPEN THE DOORS. WILL NOT CUT OFF AT ALL. REPORTED IT AND THE KEPT THE CAR AT THE SHOP FOR A MONTH AND A HALF AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND IT NEVER DONE IT WHEN THE TESTED IT. THE BACK DOOR WOULD UNLOCK AND POP OPEN BY ITSELF WHILE GOING DOWN THE ROAD.

TOUCH SCREEN AND EVERY THING ON DASH STOPPED WORKING.

THE 12V LIGHTER SOCKET GAVE MY DAUGHTER AN ELECTRICAL SHOCK WHEN SHE TRIED TO PLUG HER CHARGER INTO IT AND STOPPED WORKING. THE VEHICLE WAS ON AND IN PARK WHEN IT HAPPENED.

STARTED VEHICLE (AFTER IT SAT ALL NIGHT) AND ALL UNITS WERE DISPLAYED IN METRIC. CHECKED SETTINGS AND US UNITS WERE STILL SELECTED. HAD TO SELECT METRIC UNITS, EXIT MENU, ENTER MENU AND RESELECT US UNITS. THIS HAS HAPPENED MULTIPLE TIMES SINCE 2018. SOMETIMES IT HAPPENS AFTER SITTING ALL NIGHT, SOMETIMES IT HAPPENS WHILE DRIVING THE VEHICLE. DEALERSHIP IS AWARE, BUT CANNOT DIAGNOSE OR FIX PROBLEM. LAST DATE OF OCCURRENCE WILL BE USED.

THE BACKUP CAMERA SCREEN WAS STUCK ON THE VIEWING SCREEN ON THE DASH. I SHIFTED THE CAR IN PARK AND WAS DRIVING AND IT WAS JUST A FROZEN VIEW FROM THE REAR CAMERA. I COULD NOT OPERATE THE RADIO OR ANY OTHER EQUIPMENT. I PULLED INTO A PARKING SPACE A FEW MINUTES LATER AND SHUT THE CAR OFF. I RESTARTED THE CAR A FEW MINUTES LATER AND THE SCREEN WAS BLACK, I COULD NOT OPERATE THE RADIO OR ANY OTHER EQUIPMENT CONTROLLED BY THE PANEL. I CALLED THE DEALER WHO SAID I SHOULD BRING IT IN THE NEXT DAY. I TOOK IT HOME AND PARKED IT. A FEW HOURS LATER I STARTED IT AND EVERYTHING WAS BACK TO NORMAL. I WAS TOLD NO PROBLEMS WERE FOUND.

EVERY FEW WEEKS THE SYSTEM SWITCHES TO METRIC AND THEN HAVE TO RESET BACK TO AMERICAN STANDARD. IT ALSO CHANGES THE HEATER AND AIR CONDITIONING SETTINGS TO COME ON AT MAXED OUT TEMP AND THE HIGHEST SETTING ON THE BLOWER. ALREADY HAD IT IN TO THE DEALER ONCE AND THERE FIXED WORKED FOR A WEEK OR TWO THEN RIGHT BACK TO THE PROBLEMS. THIS HAPPENS WHEN YOU FIRST START THE VEHICLE.

I BOUGHT MY JEEP IN 2018, 3 MONTHS AFTER HAVING IT, I HAD TO REPLACE THE FRONT PASSENGER BULB AND IT WORKED FINE. NOW, A YEAR LATER SAME PROBLEM AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THE BULB WAS FINE AND MOVED SOME WIRES AND IT WAS FINE. NOW IT IS STILL NOT WORKING

RADIO / ENTERTAINMENT CENTER DOES NOT POWER ON WITH AUTOMOBILE - INTERMITTENTLY. AFTER 2-3 MINUTES OF DRIVING THE UNIT POWERS ON. WHILE IT IS OFF, ALL PHYSICAL CONTROLS IN THE CENTER CONSOLE (VOLUME, TEMPERATURE ADJUSTMENT, ETC.) ARE NON-RESPONSIVE.

I PURCHASED MY 2018 JEEP RENEGADE MAY 29, 2018 AT THE DODGE, THOMPSON, CHRYSLER DEALERSHIP IN BALTIMORE, MD 21224. ON DECEMBER 9,2018 IN THE EARLY MORNING MY VEHICLE CAUGHT FIRE. LUCKILY ME AND MY TWO YOUNG SONS WERE NOT IN THE VEHICLE WHEN THE FIRE IGNITED. THE FIRE ENDED UP SMOLDERING FROM LACK OF OXYGEN BECAUSE MY WINDOWS AND DOORS WERE SHUT AN LOCKED. I CONTACTED THE CHRYSLER MANUFACTURE AND AN INVESTIGATION IS BEING DONE. THE FIREMAN THAT CAME SAID IT LOOKS LIKE AN ELECTRICAL FIRE DUE TO FAULTY WIRING.

2018 JEEP RENEGADE THAT IS ONLY 8 MONTHS OLD WAS PARKED ALONG A STREET IN BLACKSBURG, VA AT NIGHT. THE CAR HAD BEEN PARKED FOR AT LEAST 1 HOUR, MAYBE A BIT LONGER. IT CAUGHT FIRE ON 11/9/18 WHILE OUR SON WAS INSIDE HIS FRIEND'S APARTMENT. SOMEONE NOTICED IT AND ALERTED HIM. THE SMOKE FROM THE FIRE WAS BLACK AND HAD THE SMELL OF AN ELECTRICAL FIRE. CAR WAS TOWED TO A DEALER IN CHRISTIANSBURG, VA WHERE IT IS NOW. THE DEALER IS SAYING THE FIRE PROBABLY STARTED FROM LEAVES IN THE UNDERCARRIAGE IN THE ARE WHERE THE MANIFOLD MEETS THE EXHAUST THEN TRAVELED TO THE UNDERHOOD AREA. THEY ARE REFUSING A WARRANTY OR SAFETY REPAIR. *DT*JB *DT*JB